We are Different by Design

Today’s business challenges require a different kind of partner.

At Concentrix, we think differently than the competition, we
understand the unique challenges our clients face and— most
importantly — we solve problems.

Experience is Everything
Every day, many of the world’s best brands rely on Concentrix
to help maintain relevance in a disruptive market and build
a future-proof business. Our team of 225,000+ highly-skilled
global staff deliver personalized experiences, intelligent
interactions, and create emotional connections with customers
that build unbreakable brand loyalty.

Business is Borderless.
Being Truly Global Matters. 6 of the
Deliver your best brand anywhere.
TOP 10
Healthcare Payers
SWEDEN

UNITED KINGDOM

GERMANY POLAND
IRELAND NETHERLANDS
CANADA
SLOVAKIA
FRANCE HUNGARY

7
SPAIN ROMANIA CHINA
BULGARIA

of the
UNITED STATES PORTUGAL ITALY JAPAN
TUNISIA

MEXICO JAMAICA DOMINICAN REPUBLIC

EGYPT

VIETNAM
SOUTH KOREA
TOP 10
Global Car Brands
HONDURAS INDIA
PHILIPPINES
EL SALVADOR NICARAGUA
THAILAND
COSTA RICA MALAYSIA
COLOMBIA
INDONESIA

BRAZIL

MAURITIUS

8 of the
NEW ZEALAND
AUSTRALIA

TOP 10
Internet Companies

High Value Services & Solutions

Delivering Next Accelerating Driving Action with Winning Customers
Generation Customer
Engagement
CX Digital
Transformation
Customer Insights Through Experience
Design & Marketing 4 of the
TOP 5
U.S. Banks

Customer Innovation, Digital Analytics & Voice of the Analytics & Marketing Analytics &
Engagement Automation & Self-Service Consulting Customer Consulting Solutions Consulting
Solutions Optimization

7 of the
TOP 10
Work at Gig Technology & Experience Design
Home Platform Systems Integration & Mobility

Digital Companies
 Our Story
225k+ It all started back in 2004 when our parent company SYNNEX (NYSE: SNX) acquired a small company with a little more
than 20 people called BSA Sales. This was followed in 2006 with the acquisition of Rochester, NY based Concentrix. The
staff two businesses were combined to create one Concentrix and since then it’s been an incredible story of strategy, innovation,
providing exceptional results and out-thinking the market! The same principles that built the business in 2004 still make it
successful today. Our operating philosophy – Our 3Vs: Visibility, Velocity and Value still guide daily business decisions.
We believe that Experience is Everything and that our culture is our brand. Concentrix is always thinking differently and

40
making the right investments that add value to clients and their customers.

countries Banking workflow

automation & back office
platform
UX,
real-time intelligence,
self-serve automation
K-base
automation,
web-based coaching
Social media care,
next best action
Omnichannel, fraud
automation, cognitive
learning & AI
IOT, Connected Car,
machine learning, voice
biometrics
Facial recognition
biometrics for WAH
Real-time AI agent coaching
Digital CX platform
Digital insights platform

2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020

6 Social media
care & forum
moderation
Security automation,
fraud prevention
Process optimization,
workflow automation
User design, CX
journey analytics &
consulting
Gamification Speech & text
analytics
Sentiment analysis,
digital VOC platform
Solv™ gig platform,
conversational virtual
assistants

continents

Concentrix Operating Philosophy — 3Vs and Values

70+
languages Visibility Velocity Value
Visibility throughout the organization Velocity lets us quickly adapt to, even Value to our staff, clients and
allows us to quickly see and address anticipate, changes in the marketplace shareholders is considered and
problems and opportunities and your business upheld in all we do

80
Fortune 500
clients

50
disruptors &
unicorn clients

One of the Most Awarded Companies

12+ Industry experts recognized us with more than 100 awards in the last 12 months,
years average with excellence in Innovation, Performance, Client Partnership, Security, Leadership,
Training, and Diversity & Inclusion topping the list.
client tenure

Connect with Concentrix:

6000+ Corporate Headquarters
44201 Nobel Drive
Facebook
facebook.com/concentrix.corporation
Instagram
instagram.com/concentrix
credentialed Fremont, CA 94538 Twitter YouTube
professionals twitter.com/concentrix youtube.com/user/CNXCorporation
+1 800 747-0583
LinkedIn
www.concentrix.com linkedin.com/company/concentrix

© 2020 Concentrix Corporation. All rights reserved. Concentrix is a wholly owned subsidiary of SYNNEX Corporation (NYSE:SNX).