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Cross- Cultural Negotiation Process

Introduction:
Cross-cultural negotiations are encounters between people
from different cultures, usually in the workplace. Cross-
cultural studies can take place between distinct civilizations
within the same country, such as between European-
Americans and Native Americans. Cross-cultural discussions
are becoming more widespread in economic and political
transactions as the globe grows more interdependent as a
result of globalization and international economic
interactions. Given this, being able to comprehend how cross-
cultural discussions take place is a valuable ability. The
following Cross-Cultural Business Negotiations are a type of
cross-cultural negotiation that takes place between two
cultures. Greenwood Publishing Group, Inc., New York.

Md Nazmul Islam
Nayan Sutradhar
Interculture Management
& Business Ethics
Cross-Cultural Negotiation Process
Fundamental Elements of th The Impact of Culture on
e Negotiation Process - Negotiations:
NEGOTIATION FACTORS CULTURAL RESPONSES
❖ Two or more parties
involved in real or Goal Contract or Relationship

perceived conflict over Attitudes Win/Lose or Win/Win

important goals. Personal Styles Informal or Formal

❖ Shared interest in reaching Communications Direct or Indirect

Time Sensitivity High or Low


an agreeable solution.
❖ Background preparations Emotionalism High or Low

Agreement Form Specific or General


leading to the process of
Agreement Building Bottom Up or Top Down
negotiation. Team Organization One Leader or Consensus

Risk-taking High or Low


The Negotiation Process:
1. Preparation. Cross-cultural Negotiation
2. Relationship building. process: Cultural differences
3. Exchange of task- cause four kinds of problems
Related information. in global trade negotiations.
4. Persuasion. • Language
5. Concessions & • Nonverbal behaviors
agreement. • Values • Thinking and
decision-making processes
Cross-Cultural Negotiation
Cultural differences.
Individual styles: The style
used during a negotiation How cross- culture
depends on the context and negotiation implemented:
the interests of the other party,
Different decision-making
among other factors.
styles are also possible.
• Accommodating • Avoiding
American managers are more
• Collaborating
likely to make adjustments on
• Competing • Compromising
their own , but Japanese are
more consensus, which can
lengthen the negotiating
process.

Md Nazmul Islam
Nayan Sutradhar
Interculture Management & Business

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