BIK1093 – ENGLISH AT THE WORKPLACE

SEMESTER 3, 2020/2021

ASSIGNMENT DETAILS

Assignment Details Percentage

Assignment 1  In groups of 4-5, create a mind-map for these 20%

Mind-map of workplace related documents:
resume, cover a) Resume (5%)
letter and b) Cover Letter (5%)
marketing plan c) Marketing plan (10%)
 Compile the mind maps and submit them on Week 5
(Week 3) through the online learning platform.
 Marks will be awarded based on these criteria:
a) Depth of content
b) Presentation
c) Creativity
 Marks may be deducted for late submission.

(refer to Appendix A for assessment rubric)

Assignment 2  In groups of 4-5, compose these workplace related 20%

Resume, cover documents:
letter and d) Resume (5%)
Marketing plan e) Cover Letter (5%)
f) Marketing plan (10%)
(Week 5)  Submission is on Week 7 through online platform.
 Marks will be awarded based on these criteria:
d) Depth of content
e) Format and organisation
f) Appearance
 Marks may be deducted for late submission.

(refer to Appendix B(i-iii) for assessment rubric)

Assignment 3  In groups of 4-5, students present an online role play 20%

Online Role - scenario based on real-world workplace conflicts.
Play  Scenario is determined by the group. The instructor
facilitates scenario choice and suggest changes if there
(Week 7) exist overlaps between groups that select the same
scenario.
 Example of scenario: overbearing boss
 Students need to effectively demonstrate the conflict
 and its suggested resolution.
 Each group member must be assigned a character/role
to play and must at least have one line of dialogue.
 Characters must show diverse personalities/ behaviours
(i.e: assertive, timid, etc) and these characters should
use correct and incorrect communication strategies in
the chosen setting.
 Use a variety of verbal and non-verbal communication
skills in the role-play.
 Props and audio-visual aids are encouraged.
 Links to the role-plays need to be shared in the online
learning platform.
 10 minutes

(refer to Appendix C for assessment rubric)

Final
Assessment  Take-home test 40%

TOTAL 100%
APPENDIX A: Mind-Map Rubric
Exceptional
Criteria
(5pts)
 Clear and highly
effective indication of
connection between ideas
Content and central image
 Highly effective use of
keywords
 Deep understanding of
content
 Very well presented
 All the information was easy
to understand
Presentation  Effective use of colour,
codes, or links to make
connections between ideas
meaningful
 Most categories were
Creativity enhanced with symbols or
diagrams
Final Score: ______/ 5______
*Note:For Marketing Plan map (10%), multiple the score by 2.
Final Score: ______/ 10______
(Adapted from https://www.claytonschools.net/cms/lib/MO01000419/Centricity/Domain/206/Mind%20Map%20Rubric.pdf)
APPENDIX B(i) – Résumé Writing Rubric
Admirable
(4pts)
 Ideas are arranged in
order of importance from
most complex to simplest
 Good use of keywords
connected to central topic
 Good understanding of
content
 Well presented
 Most of the information was
easy to understand
 Clearly uses colour, codes, or
links to show connections
between ideas
 Some categories were
enhanced with symbols or
diagrams
Acceptable
(3pts)
 Some ideas move from
most complex to simplest
 Keywords are used
 Average understanding of
content
 Mostly well presented
 Some of the information
was difficult to understand
 Some effort to use colour,
codes, or links to show
connections between ideas
 A few categories were
enhanced with symbols or
diagrams
Attempted
(1-2pts)
 Ideas are not connected
from most complex to
simplest
 Limited use of keywords
 Inadequate understanding
of content
 Adequately presented
 Most of the information
was difficult to understand
 Little or no use of colour,
codes, or links to show
connections between ideas
 A few categories were
adequately enhanced with
symbols or diagrams
 Exceptional
Criteria
(8-10pts)
 Bolded and easily read
Personal  Legal name
Information  Complete address
 Complete phone
number
 Each heading serves a
purpose for type of résumé
 Pertinent information fits job
objective or personal
Headings statement
 Information listed in reverse
chronological order
 Well written descriptions
 Criteria submitted meets
stated objective
 Submits separate reference
References sheet and notes on résumé
that references are available
 Typed; format correct
 Thorough and on one page
 Professional font
Appearance  Correct grammar, usage,
mechanics, spelling
 Well organized
Final Score: ______/ 5____ *Note: For Resume (10%), divide the score by 2 to obtain (5%).
Admirable
(5-7pts)
 Easily read
 Name
 Address
 Phone number
 Most headings serve a
purpose for type of résumé
 Includes pertinent
information under each
heading
 Information in some order
 Descriptions fairly well
written
 Most criteria meets stated
objective
 Notes that references are
available
 Typed; format acceptable
 One page
 Easily read font
 Few grammar, usage,
mechanics, spelling errors
 Adequately organized
Acceptable Attempted
(2-4pts) (0-1pts)
 Clear  Unclear
 Incomplete name  Missing name
 Incomplete address  Missing address
 Incomplete phone  Missing phone number
number
 Unnecessary headings  Incomplete headings
included or lacking  Lacking pertinent
necessary headings information
 Gaps in pertinent  Information lacks dates
information  Incomplete descriptions
 Information in random  Criteria not relevant to
order stated objective
 Basic descriptions
 Some criteria meets
stated objective
 Lists references on  No note or list of
résumé references
 Typed; poor format  Handwritten
 Crowded one page  More than one page
 Difficult to read font  Difficult to read
 Several grammar,  Obvious grammar, usage,
usage, mechanics, mechanics, or spelling
spelling errors errors
 Poorly organized  Lack of organization
APPENDIX B(ii) – Cover Letter Writing Rubric
Exceptional
Criteria
(8-10pts)
 Demonstrates
Knowledge and thorough knowledge of
Understanding personal strengths and
interests
 Cover letter is planned and
Format and organised with a high degree
Organisation of effectiveness
 Uses vocabulary and
terminology with a high
degree of effectiveness
Communication  Letter is largely spelling and
grammatical error free
 Connects personal goals,
skills and experience to
Application benefits in the workplace
with a high degree of
effectiveness
Final Score: ______/ 5_____ *Note: For Cover Letter (10%), divide the score by 2 to obtain (5%).
(Adapted from: http://usvo.info/cover-letter-rubric/cover-letter-rubric-resume-rubric-for-students-rubric-for-cover-letter-and-resume-download/)
APPENDIX B(iii) – Marketing Plan Writing Rubric
Admirable
(5-7pts)
 Demonstrates good
knowledge of personal
strengths and interests
 Cover letter is planned and
organised with considerable
effectiveness
 Uses vocabulary and
terminology considerable
effectiveness
 Contains spelling and
grammatical errors that do
not affect the letter’s impact
 Connects personal goals,
skills and experience to
benefits in the workplace
with considerable
effectiveness
Acceptable
(2-4pts)
 Demonstrates some
knowledge of personal
strengths and interests
 Cover letter is planned and
organised with some
effectiveness
 Uses vocabulary and
terminology with some
effectiveness
 Contains spelling and
grammatical errors that
somewhat affect the letter’s
impact
 Connects personal goals,
skills and experience to
benefits in the workplace
with some effectiveness
Attempted
(0-1pts)
 Demonstrates little
knowledge of personal
strengths and interests
 Cover letter is planned and
organised with limited
effectiveness
 Uses vocabulary and
terminology with limited
effectiveness
 Contains spelling and
grammatical errors that
substantially affect the
letter’s impact
 Connects personal goals,
skills and experience to
benefits in the workplace
with limited effectiveness
 Exceptional
Criteria
(8-10pts)
 Supporting details
Quality of specific to subject
Information
Understanding  Shows in-depth
of Marketing understanding of topic
 3-4 underlying
Plan concepts presented
 Planned and organised with
Format and a high degree of
Organisation effectiveness
 Uses vocabulary and
terminology with a high
degree of effectiveness
Communication  Plan is largely spelling and
grammatical error free
Final Score: ______/ 10_____
APPENDIX C :Role-Play Assessment Rubric
Admirable
(5-7pts)
 Some details are non-
supporting to the subject
 Shows understanding
but lacks depth
 2 underlying concepts
presented
 Planned and organised with
considerable effectiveness
 Uses vocabulary and
terminology considerable
effectiveness
 Contains spelling and
grammatical errors that do
not affect the plan’s impact
Acceptable
(2-4pts)
 Details are somewhat
sketchy. Do not support
topic.
 Shows basic
understanding of topic
 One underlying
concepts presented
 Planned and organised with
some effectiveness
 Uses vocabulary and
terminology with some
effectiveness
 Contains spelling and
grammatical errors that
somewhat affect the plan’s
impact
(Adapted from: https://studylib.net/doc/8181597/rubric-for-the-marketing-plan)
Attempted
(0-1pts)
 Unable to find specific
details.
 Shows little
understanding of topic
 No underlying concepts
presented
 Planned and organised with
limited effectiveness
 Uses vocabulary and
terminology with limited
effectiveness
 Contains spelling and
grammatical errors that
substantially affect the
plan’s impact
 Exceptional Admirable Acceptable Attempted
Criteria
(16-20pts) (11-15pts) (6-10pts) (0-5pts)

 Portrayal of conflict  Portrayal of conflict  Portrayal of conflict  Portrayal of conflict is

is accurate is mostly accurate is somewhat accurate inaccurate
Portrayal of conflict  Portrayal of  Portrayal of resolution is  Portrayal of resolution is  Portrayal of resolution is
and resolution resolution is accurate mostly accurate somewhat accurate inaccurate

 Shows confidence  Shows some confidence  Unsure of responsibility  Portrayal stalls

 Informative  Presents some information  Somewhat informative  Lacks information
 Entertaining; engages  Engages audience  Engages audience  Audience bored
Presentation audience  Can be heard intermittently  Mumbles
 Speaks loudly and clearly  Some use of body language  Hard to hear  Body language is lacking;
 Appropriate use of body  Some movement inappropriate
language

Final Score: ______/ 20______

(Adapted from: https://www.tes.com/teaching-resource/skit-presentation-lesson-plan-10004141)