Softlogic Information Technologies (Pvt) Ltd

No : 14 , 2nd floor, De Fonseka Place , Colombo-05

Tel : (+94) 11-5-575000
Fax : (+94) 11-5-575132
Web : www.softlogic.lk

26th February 2021

The Manager – Central IT Sourcing,

MAS Technology Services,
MAS Solution Centre, No. 199, Kaduwela Road, Battaramulla

Dear Sir,
OUR REF: MR/MR/02022021.04-5

“QUOTATION FOR SUPPLY OF DELL DESKTOP & LAPTOP COMPUTERS - 2021”

We welcome the opportunity given to us to work on the project of supplying ICT products & solutions to your
organization. Based on the information you have provided, we now have a better understanding of what needs to be
done to accomplish your goals. As such, our proposal will reflect upon carefully chosen products and services that will
not only help achieve your goals but also ensure that it could be acquired and maintained at marginal cost.

We belong to the Softlogic group of companies – a leading diversified conglomerate in Sri Lanka. Softlogic Holdings
PLC, rated as one of Sri Lanka’s most Dynamic and reputed conglomerates, commenced operation in 1991 as a software
developer with just 12 employees, now has expanded its footprint, holding a leading position in domestic growth
oriented sectors such as ICT, healthcare, Retail, Financial Services, Automobile and leisure. The group now provides
employment over 8,000 individuals generating turnover than UDS 60 billion. The group’s representation and strategic
alliances with reputed global institutions and larger multinational corporations confirm its unparalleled local stature

Softlogic Information Technologies (Pvt) Ltd is one of the oldest subsidiaries in the group and among the leading ICT
companies in Sri Lanka. Being established 25 years ago we are undoubtedly Sri Lanka’s no. 1 supplier for ICT products
to the corporate sector. Other sectors such as Government, SMB & small Office, Home office segment also provide a
substantial contribution. Our stability and continued growth is a result of the strong business fundamentals we practice
and the dedication to be ethical in any business transaction the organization is involved. ICT sector of the group
operation contributes approximately 30% of the business to the group according to the annual report.

Our solutions cater to a varied segment. These include from a Simple Desktop, Notebooks & Servers to Data centers
with storage solutions, Blade Servers, Virtualization & many other state of the art ICT solutions.

Contd…/page2

1
Below are some of the leading brands we represent,

DELL Authorized distributors & service partner for the last 22 years for Desktops, notebooks, servers
– rack, tower and blade servers, storage devices, backup solutions, Disaster recovery solutions

LENOVO Authorized Distributor

Awards
SITL Holdings: Softlogic Holdings PLC was ranked third among Sri Lanka’s leading conglomerate brands in
2016 by Sri Lanka’s Most Valuable Brands’ by Brand Finance.

SITL : Softlogic has won many awards from DELL and recently awarded as the DELL Best Channel
Partner in south Asian Region as the DELL South Asia and Korea Channel Summit 2015

A merit award received from Asian - Oceanian Computing Industry Organization (ASOCIO)
confirms its position as one of the leading ICT Companies in the Asian region.

Awarded as Microsoft Best reseller of the year in Microsoft partner awards 2015.

Awarded as the Best partner of the year –Government sector in E guardian partner
conference 2016

Coupled with a strong service infrastructure consisting of over 140 well trained staff the subsidiary is geared to provide
a strong pre and post sales service island wide. Through this infrastructure Softlogic will ensure that investments made
on its equipment will provide the best return to its customer.

On your request, we would be glad to furnish any further information or clarification you may require,

We look forward to being chosen as your ICT partner!

Thanking you,

Yours sincerely,

SOFTLOGIC INFORMATION TECHNOLOGIES (PVT) LTD,

Muditha Rajapaksha
Assistant Sales Manager
077-2092558

2
 TECHNICAL SPECIFICATION

RFQ#1: STANDARD DESKTOP

Dell OptiPlex 3080 Micro PC

Processor : Intel Core i5-10500T
Memory : 8GB (1X8GB) DDR4 non-ECC Memory
Storage : 2.5 inch 500GB 7200rpm SATA Hard Disk Drive
Optical Drive : No Optical Drive
Monitor : Dell E1920H 18.5” Widescreen Monitor
Wireless : Intel® Wi-Fi 6 AX200 2x2 (Gig+) + Bluetooth 5
Internal Wireless Antennas
Wireless Driver, Intel Wi-Fi 6 AX200 2x2 (Gig+) + Bluetooth 5
Mouse : Dell MS116 Wired Mouse Black
Keyboard : Dell Wired Keyboard KB216 English
Mount Kit : Dell OptiPlex Micro All-in-One Mount for E-Series Monitors without HS models
OS : Windows 10 Pro (64bit) English
Speaker : Speaker for OptiPlex MFF
Power Supply : OptiPlex 3080 Micro with 65W up to 87% efficient adapter,
Power Adapter : 65 Watt AC Adapter, UK Power Cord
Other : Trusted Platform Module (Discrete TPM Enabled)
ENERGY STAR Qualified, No AutoPilot
No Optane
OS-Windows Media Not Included, No Productivity Software
No Out-of-Band Systems Management
Dell Client System Update (Updates latest Dell Recommended BIOS, Drivers, Firmware and Apps)
Waves Maxx Audio, Dell SupportAssist OS Recovery Tool
Dell(TM) Digital Delivery Cirrus Client, SupportAssist
Warranty : 3 Year Gold Warranty

Special Discounted Unit Price US$ 600.00

Delivery: Initial order within 8-10 weeks from the date of the order confirmation.

3
RFQ#2: STANDARD LAPTOP

Dell Latitude 5420 Notebook

Processor : 11th Generation Intel Core i5-1135G7 (4 Core, 8M cache, base 2.4GHz, up to 4.2GHz)
Memory : 8GB, 1x8GB, DDR4 Non-ECC
Storage : M.2 256GB PCIe NVMe Class 35 Solid State Drive
Display : 14" FHD (1920x1080) Non-Touch, Anti-Glare, IPS, 250nits
Palmrest, No Security, Thunderbolt 4
LCD back cover for Latitude 5420 WLAN Only
Latitude 5420 Bottom Door
HD Camera Bezel with Mic
Graphics : Intel Iris Xe Graphics, Thunderbolt
Wireless : Qualcomm(R) QCA61x4A 802.11ac Dual Band (2x2) Wireless Adapter, Bluetooth 5.0
Driver for Qualcomm QCA61x4A 802.11ac
No Mobile Broadband Card
Keyboard : Single Pointing Backlit English US Keyboard
Power Adapter : 65W Type-C Epeat Adapter, UK Power Cord
Battery : 3 Cell 42Whr ExpressChargeTM Capable Battery
Yr2-3 Extended Battery Service
Max 1 battery replacement for this service contract with 90 days warranty
Notebook Case : Dell Pro Backpack 15 ? PO1520P ? Fits most laptops up to 15"
OS : Windows 10 Pro (64bit) English
Other : Integrated Trusted Platform Module
EPEAT 2018 Registered (Gold)
ENERGY STAR Qualified
No AutoPilot
No Resource USB Media
Intel ME disabled
Dell Applications for Windows 10
Warranty : 3 Year Pro Support and Next Business Day Onsite Service

Special Discounted Unit Price US$ 830.00

Delivery: Initial order within 8-10 weeks from the date of the order confirmation.

4
RFQ#3: ULTRA PORTABLE LAPTOP

Dell Latitude 5320 Notebook

Processor : 11th Generation Intel Core i5-1135G7 (4 Core, 8M cache, base 2.4GHz, up to 4.2GHz)
Memory : 8GB Onboard Memory
Storage : M.2 256GB PCIe NVMe Class 35 Solid State Drive
Display : 13.3" FHD (1920x1080) Non-Touch, Anti-Glare, IPS, HD Camera, 250 nits,
WLAN/WWAN
HD Camera Bezel, Camera Shutter, Non-touch FHD LCD
Palmrest, No Security, Thunderbolt 4
Graphics : Intel Iris Xe Graphics, Thunderbolt, 8G
Wireless : Qualcomm(R) QCA61x4A 802.11ac Dual Band (2x2) Wireless Adapter, Bluetooth 5.0
Wireless QCA 61X4A WLAN Driver
No Mobile Broadband Card
Keyboard : Single Pointing Backlit US-English Keyboard
Power Adapter : 65W Type-C Epeat Adapter, UK Power Cord
Battery : 3 Cell 42Whr ExpressChargeTM Capable Battery
Yr2-3 Extended Battery Service
Max 1 battery replacement for this service contract with 90 days warranty
Notebook case : Dell Pro Backpack 15 ? PO1520P ? Fits most laptops up to 15"
OS : Windows 10 Pro (64bit) English
Other : Integrated Trusted Platform Module
EPEAT 2018 Registered (Gold)
No AutoPilot, No Resource USB Media, ME Disable Manageability
Non-vPro Manageability
Dell Applications for Windows 10
Warranty : 3 Year Gold Warranty

Special Discounted Unit Price US$ 900.00

Delivery: Initial order within 8-10 weeks from the date of the order confirmation.

5
RFQ#4: HIGH PERFORMANCE MOBILE WORKSTATION

Dell Mobile Precision 7550 Workstation

Processor : Intel Core Processor i7-10850H (6 Core, 12MB Cache, 2.70 GHz to 5.10 GHz,
45W, vPro)
Display : 15.6" FHD, 1920x1080, 60Hz, Anti-Glare, Non-Touch, 45% NTSC, 220 Nits, WVA
Palmrest with No Security
FHD Panel Cover, Non-Touch
Bezel, RGB Cam, Mic, Non-Touch
Memory : 16GB, 2X8GB, DDR4 2933Mhz Non-ECC Memory
Storage : M.2 256GB PCIe NVMe Class 35 Solid State Drive
Power Adapter : 180W E5 Power Adapter (EPEAT), E5 UK Power Cord
Battery : 6 Cell 95Whr Long Life Cycle Lithium Ion Polymer Battery (3 Years Warranty)
Notebook Case : Dell Pro Backpack 15 ? PO1520P ? Fits most laptops up to 15"
Graphics : NVIDIA Quadro RTX 3000 w/6GB GDDR6
Wireless : Intel(R) Wi-Fi 6 2x2 (Gig+) and Bluetooth
Intel AX201 2x2 + Bluetooth 5.1 Driver
No Mobile Broadband Card
Keyboard : Internal Single Pointing Backlit Keyboard, US English with 10 Key Numeric Keypad
Keyboard Lattice for 99 key and 100 key keyboard
OS : Windows 10 Pro (64bit) English
Other : Integrated Trusted Platform Module
Not ENERGY STAR Qualified
Dell Client System Update, Dell Digital Delivery Cirrus Client
No AutoPilot
SSD Holder for M.2 PCIe
System Driver for Mobile Precision 7550
Intel vPro Technology Enabled
Waves Maxx Audio, Dell Power Manager, Dell SupportAssist OS Recovery Tool
Intel Sensor Solution, Dell Optimizer for Precision, SupportAssist
Warranty : 3 Year Gold Warranty

Discounted Unit Price US$ 2,400.00

Delivery: Initial order within 8-10 weeks from the date of the order confirmation.

6
RFQ#5: HIGH PERFORMANCE WORKSTATION (BROWZWEAR)

OPTION 01 - Dell Precision 3640 Tower Workstation

Processor : Intel Core i7-10700 (8 Core, 16M cache, base 2.9GHz, up to 4.8GHz) DDR4-2933
Memory : 16GB, 2x8GB, DDR4 UDIMM non-ECC memory
Storage : 256GB PCIe NVMe Class 40 M.2 SSD
Optical Drive : 8x DVD+/-RW 9.5mm Optical Disk Drive
Bezel ODD
CyberLink Media Essentials for Windows 10
Monitor : Dell P2419H 24” Professional Monitor
Graphics : Nvidia Quadro P1000, 4GB, 4 mDP to DP adapter (Precision 3640)
Speaker : Internal speaker
Network : Integrated NIC included
Wireless : Qualcomm QCA61x4A 802.11ac Dual Band (2x2) Wireless Adapter + Bluetooth 4.1 LE M.2
External Antenna for WLAN
WLAN Qualcomm® QCA61X4A wireless card driver
Mouse : Dell MS116 Wired Mouse Black
Keyboard : Dell Wired Keyboard KB216 English
Power Supply : Precision 3640 Tower with 300W up to 85% efficient (80 Plus Bronze) PSU,
Standard Front I/O, no SD card reader
OS : Windows 10 Pro (64bit) English
Other : Integrated Trusted Platform Module
ENERGY STAR Qualified
GPT is 100% required for all order
No AutoPilot
Dell Precision TPM
HEATSINK for 65W CPU
System Power Cord
No Productivity Software, Intel® Management Engine disabled
Dell Client System Update (Updates latest Dell Recommended BIOS, Drivers,
Firmware and Apps)
Waves Maxx Audio, Dell SupportAssist OS Recovery Tool
Dell(TM) Digital Delivery Cirrus Client, Dell Optimizer for Precision
Dell Premier Color 5.1, SupportAssist
Warranty : 3 Year Gold Warranty

Discounted Unit Price US$ 1,600.00

Delivery: Initial order within 8-10 weeks from the date of the order confirmation.

7
OPTION 02 - Dell Mobile Precision 5550 Workstation Notebook
Processor : Intel Core Processor i7-10875H (8 Core, 16MB Cache, 2.30 GHz to 5.10 GHz, 45W, vPro)
Memory : 16GB, 2X8GB, DDR4 2933Mhz Non-ECC Memory
Storage : M.2 256GB PCIe NVMe Class 35 Solid State Drive
Display : 15.6" UltraSharp FHD+ IGZO4, 1920x1200,AG,NT, w/Prem Panel Guar, 100% sRGB,
Titan Gray w/ IR Camera
Palmrest, 79 KYBD layout, with fingerprint reader
Graphics : NVIDIA Quadro T2000 4GB
Wireless : Intel Dual Band Wireless AX201 2x2 + Bluetooth 5.1 vPro
Intel AX201 2x2 + Bluetooth 5.1 Driver
Keyboard : US English Backlit Keyboard
Power Adapter : 130W E5 Type C Power Adapter (EPEAT), Black Power Cord (UK)
Battery : 3-cell 56Whr Lithium Ion battery with ExpressCharge
24 months Extended Battery Service
Notebook Case : Dell Pro Backpack 15 ? PO1520P ? Fits most laptops up to 15"
OS : Windows 10 Pro (64bit) English
No OS Media Kit
Other : Integrated Trusted Platform Module
EPEAT 2018 Registered (Gold)
Dell Client System Update, Dell Digital Delivery Cirrus Client
Resource Media not Included
USB Type-C to USB Type-A/HDMI Dongle, Black
Bracket for 2230 SSD
System Driver for Mobile Precision 5550
Intel vPro Technology Enabled
Waves Maxx Audio, Dell Power Manager
Dell SupportAssist OS Recovery Tool, Intel Sensor Solution
Dell Optimizer for Precision, SupportAssist
Warranty : 3 Year Gold Warranty

Discounted Unit Price US$ 2,400.00

Delivery: Initial order within 8-10 weeks from the date of the order confirmation.

8
OFFER SHEET FOR DELL ACCESSORIES

Dell Wireless Mouse WM126 - Black US$ 12.00

Kit - Dell Notebook Power Bank Plus - USB C, 65Wh (PW7018LC) US$ 120.00

Kit - Dell Dual Monitor Stand-MDS19 US$ 135.00

Dell Performance Dock - WD19DCS (UK) US$ 230.00

- 3 Year Warranty

Dell Pro Stereo Headset - UC350 - Skype for Business US$ 62.00

9
 TERMS AND CONDITIONS
1. Acceptance of Orders

The Customer acknowledges agreement with these Terms and Conditions of Sale by the placement of a written order
to purchase products and services from Softlogic information technologies (Pvt) Ltd. A fully owned subsidiary of the
Softlogic holdings PLC

Softlogic information Technologies (Pvt. ) Ltd. – V.A,T registration number 114097080-7000

Softlogic Information Technologies (Pvt) Ltd. is our trading name. This contract of sale is between the entity named on
the invoice (the “Customer”) and Softlogic Information technologies (Pvt.) Ltd. also referred to as “softlogic”

All goods are supplied on these terms and conditions only and no person in the employment or otherwise as agent for
Softlogic Information technologies (Pvt) Ltd. has any authority to supply goods on any other terms and conditions or to
vary these terms and conditions in any way whatsoever unless it is sent in writing.

2. Validity of offer

Our Offer is valid for 15 days from the quotation. Prices include taxes, duties and other miscellaneous costs. Due to the
dynamic nature of the industry substantial changes in the government policy, duties & taxes, devaluation etc. these
changes will have to be borne by customer.

The Selling Dollar rate of Central Bank will be taken at the time of placing the order.

Software, Network items, multifunction printers, equipment racks, cartridges, carrying case if purchased without
notebook, are subject to 8% VAT on quoted prices. Applicable VAT rates will be applied on the date of invoice)

3. Delivery / installation of Goods

We place great importance on the fast and reliable delivery of Customers orders, delivery will be done within 1-3 days
from receiving the order if available Ex-stock or within 6-8 weeks for import and supply through sea freight. If Air
freight is requested delivery period could be done within 3-5 weeks (additional cost of 5% for Desktops and Notebooks
on the quoted price unless otherwise specified).

The goods shall be at the Customers risk at the point of delivery. The Customer, upon taking delivery of the goods, shall
immediately examine the goods and place the signature/seal on the invoice and delivery note.

Any defect in goods should be immediately informed, failing which the goods shall be deemed to have been delivered
in good order and condition and accepted by the Customer.

Site preparation for the proposed system i.e. power outlets, dust free environment etc. will be the responsibility of the
customer.

If installation is required after delivery, please contact below personnel for private sector.

Ms. Shantha Rubini (Pvt Sector) - 0115 575000 (Ext. 5229)

10
4. Title of Goods

The goods shall remain the sole and absolute property of Softlogic as legal and equitable owner and the Customer shall
hold such goods as bail only until such time as the Customer shall have paid the full price. The Customer shall be liable
to softlogic in respect of any loss or damage to the goods during such bailment.

5. Payment

100% after delivery, within 14 days from the date of the invoice.

6. Return or Exchange of Goods

In the case of a defective equipment Softlogic will gladly refund or credit goods returned within 2 days provided the
goods are in original condition, original packaging, current version and not a customized order (an order that has been
exclusively manufactured or ordered specifically from our principals) .Otherwise, we will make our best effort to
arrange exchange with the manufacturer or accept the goods back for resale.

Please note that where the plastic seal of a software package is broken or a license is registered specifically for the
customer the return or exchange cannot be accepted due to copyright and licensing restrictions unless faulty or
defective. In this case we will help the Customer obtain a working copy.

7. Warranty Information

All products sold by Softlogic are covered by the manufacturers’ warranty that accompanies the product unless
otherwise stated.

Please Note: Due to restrictions placed upon us by the manufacturers, hardware that is defective on arrival can generally
be exchanged if we are notified within 7 days of invoice. Otherwise, the manufacturer’s warranty process must be
followed.

Hardware

All defective parts should be promptly released (by customer) to Softlogic for expedited resolution (Failure Which,
Softlogic will not responsible to maintain the resolution times indicated.

Resolution times indicated below will not be applicable on embedded product license key.

Warranty will not be honored -

1. For damages caused by - power surges, insects, rodents and other animals, liquid
spillage, physical impacts, corrosion due to sea breeze, usage not suitable for the
product, wear and tear due to excessive usage.
2. Cosmetic repairs. (discoloring, fading of external components)
3. If peripherals (monitor, keyboard, mouse, power adaptor, etc.) are swapped
between machines.
4. For batteries after the 1st year of warranty.
5. Consumables.
6. Printer heads, knobs, fuser units, transfer belts, imaging units, maintenance kits.
7. Less than 5 dead/stuck pixels on LCD/LED monitors & LCD Laptops
11
8. Warranty services

Based on local market expectations. Softlogic has designed the following services in order to provide maximum value
to its customers from their IT purchase. The services provided are from some of the leading technical experts in the
country who have been certified in many areas of IT business. Standard services offered to our customers are based on
DELL PRO SUPPORT unless specified otherwise.

Softlogic Support Level Comparison

SLA Options Dell Pro Support

Toll Free Dell Regional Center

Contact Details 011 2423596 Client Basic Support
Monday – Friday 9.am – 5 pm
Standard Support
Support service local business hours (8.30am to 5.30pm)

Basic phone support

By Dell Engineers
Operating System software (if Original)
Dedicated technical Engineer
Parts Dispatch
Same Day Based on SLA Purchased
Transport
Free transport onsite-island wide

On-site Technical Response / Support service

Engineer Response Within One Working Day
Out of Colombo – 2 to 3 Business Days
Resolution Best effort. NBD If parts available at Dell Sri Lanka Hub

*All warranty support will be for the duration of the warranty package

12
9. Dell Pro- Support. Hardware defect reporting Procedure

All faults to be informed to Dell Toll Free number (Regional Command Center)

Pro-support Toll free numbers

Country Toll free Number Support LOB category
Sri Lanka 112423533 Enterprise/Client/Consumer (8x5)
Sri Lanka 112423564 Enterprise Support (24x7)
Sri Lanka 112423596 Client Support (8x5)

Dell Tech Support will troubleshoot and fix the fault with the help of the user/IT personnel (over the phone)

Any parts required for the fix will be couriered to the local Dell Service Provider by Dell. DSP engineer will visit the
site along with the parts required on the Next Business Day (subject to availability of parts at the Dell parts Hub,
95% availability).

10. Gold and Platinum fault reporting Procedure

All calls are to be informed to the “Helpdesk” command center. The hotline is 011-2369640 (hunting).These calls will
be directed to the relevant zonal help desk centers for quick response.
Customers are required to obtain a helpdesk fault reference number for each call.
Customers are also advised to have the serial numbers of the faulty item at the time of making a complain. This will
avoid any delays at the time of reporting a fault.

Calls logged in after 3.30pm will be considered as logged in at 8.30am the following working day for calculating
response time.

Colombo Support Coverage definitions

Colombo City - Colombo 1 to 15
Colombo Metro limits - Katunayaka, Miriswaththa,Ranala,Homagama,Piliyandala,Panadura

13
11. Other

Software
The use of copied software is illegal. Softlogic Information Technologies (Pvt) Ltd., cannot be held responsible for
trouble free operation if such software is used.
Virus prevention
It is highly recommended to have updated licensed anti-virus software running all PCs and Servers. Prevention & recovering
from virus attacks not covered in the agreement.

Original Operating System (O/S)

The O/S ordered will be installed at the time of delivery. Any subsequent downgrades (on-site) could be arranged at a
nominal fee. Media will be provided only if supplied by Software manufacturer. No media will be provided for the
downgraded O/S.

Data
It is the responsibility of the customer to keep backups of all data. Even though all precautionary measures would be taken
when carrying out repairs, Softlogic will not assume responsibility for any loss of data or installed software.
If required, data transfer can be carried at a nominal fee.

Insurance
An insurance cover is recommended to be obtained by the customer in order to protect against natural disaster, Theft, etc.

12. Contact details

During standard working hours (weekdays from 8.30Am to 5Pm) -

Engineering Helpdesk on 2369640

During non-working hours and call escalation -

Colombo region - Shivantha Mudannayake (0777-345254)
Out of Colombo - Jude Milinda (0773-792268)
Overall (Client) - Madhura Anuranga (0772-092533)
Enterprise - Nishantha Mendis (0773-730982)
AGM Technical - Udara Perera (0773-822665)
GM Engineering - Kanishka Karunaratne (0777-312953)

We look forward to serving you!

……………………………..
Authorized Signature

14