Table of Contents

Table of Contents..............................................................................................................................1
Instructions to Learner.....................................................................................................................2
Assessment instructions................................................................................................................2
Assessment requirements.............................................................................................................5
Forms and policy............................................................................................................................5
Learner Workbook Activity...............................................................................................................6
Acitivity results summary table (Assessor Only)............................................................................6
Activity 1............................................................................................................................................7
Activity 2............................................................................................................................................9
Activity 3..........................................................................................................................................10
Activity 4..........................................................................................................................................12
Activity 5..........................................................................................................................................13
Activity 6..........................................................................................................................................13
Activity 7..........................................................................................................................................14
Activity 8..........................................................................................................................................16
Instructions to Learner
Assessment instructions
• Overview
Prior to commencing the assessments, your trainer/assessor will explain each assessment task and the
terms and conditions relating to the submission of your assessment task. Please consult with your
trainer/assessor if you are unsure of any questions. It is important that you understand and adhere to
the terms and conditions, and address fully each assessment task. If any assessment task is not fully
addressed, then your assessment task will be returned to you for resubmission. Your trainer/assessor will
remain available to support you throughout the assessment process.

• Written work
Assessment tasks are used to measure your understanding and underpinning skills and knowledge of the
overall unit of competency. When undertaking any written assessment tasks, please ensure that you
address the following criteria:

• Address each question including any sub-points

• Demonstrate that you have researched the topic thoroughly

• Cover the topic in a logical, structured manner

• Your assessment tasks are well presented, well referenced and word-processed

• Active participation
It is a condition of enrolment that you actively participate in your studies. Active participation is
completing all the assessment tasks on time.

• Plagiarism
Plagiarism is taking and using someone else's thoughts, writings or inventions and representing them as
your own. Plagiarism is a serious act and may result in a learner’s exclusion from a course. When you
have any doubts about including the work of other authors in your assessment, please consult your
trainer/assessor. The following list outlines some of the activities for which a learner can be accused of
plagiarism:

• Presenting any work by another individual as one's own unintentionally

• Handing in assessments markedly similar to or copied from another learner

• Presenting the work of another individual or group as their own work

 • Handing in assessments without proper referencing, including assessments taken totally or in
part from the internet.

If it is identified that you have plagiarised within your assessment, then a meeting will be organised to
discuss this with you, and further action may be taken accordingly.

• Collusion
Collusion is the presentation by a learner of an assignment as their own that is, in fact, the result in
whole or in part of unauthorised collaboration with another person or persons. Collusion involves the
cooperation of two or more learners in plagiarism or other forms of academic misconduct and, as such,
both parties are subject to disciplinary action. Collusion or copying from other learners is not permitted
and will result in a “0” grade and NYC.

Assessments must be typed using document software such as (or similar to) MS Office or handwritten.

• Competency outcome
There are two outcomes of assessments: S = Satisfactory and NS = Not Satisfactory (requires more
training and experience).

Once the learner has satisfactorily completed all the tasks for this module the learner will be awarded
“Competent” (C) or “Not yet Competent” (NYC) for the relevant unit of competency.

If you are deemed “Not Yet Competent” you will be provided with feedback from your assessor and will
be given another chance to resubmit your assessment task(s). If you are still deemed as “Not Yet
Competent” you will be required to re-enrol in the unit of competency.

• Additional evidence
If we, at our sole discretion, determine that we require additional or alternative information/evidence in
order to determine competency, you must provide us with such information/evidence, subject to privacy
and confidentiality issues. We retain this right at any time, including after submission of your
assessments.

• Confidentiality
We will treat anything, including information about your job, workplace, employer, with strict
confidence, in accordance with the law. However, you are responsible for ensuring that you do not
provide us with anything regarding any third party including your employer, colleagues and others, that
they do not consent to the disclosure of. While we may ask you to provide information or details about
aspects of your employer and workplace, you are responsible for obtaining necessary consents and
ensuring that privacy rights and confidentiality obligations are not breached by you in supplying us with
such information.

•
•
•
• Assessment appeals process
If you feel that you have been unfairly treated during your assessment, and you are not happy with your
assessment and/or the outcome as a result of that treatment, you have the right to lodge an appeal. You
must first discuss the issue with your trainer/assessor. If you would like to proceed further with the
request after discussions with your trainer/assessor, you need to lodge your appeal to the course
coordinator, in writing, outlining the reason(s) for the appeal.

• Recognised prior learning

Candidates will be able to have their previous experience or expertise recognised on request.

• Special needs
Candidates with special needs should notify their trainer/assessor to request any required adjustments
as soon as possible. This will enable the trainer/assessor to address the identified needs immediately.

• Extension of Assessment Submission

• Candidates will be able to apply for an extension of assessment submission. You are
required to contact your trainer/assessor to request an application form (application to
extend assessment submission date). By submitting the form, supporting evidence
includes (but not limit to) medical certificates, flight itinerary or statements from
employers is required to submit together with the form.
•

Assessment requirements
• Assessment can either be:
• Direct observation

• Product-based methods, e.g. reports, role plays, work samples

• Portfolios – annotated and validated

• Questioning

The assessment activities in this workbook assess aspects of all the elements, performance criteria, skills
and knowledge and performance requirements of the unit of competency.

To demonstrate competence in this unit you must undertake all activities in this workbook and have
them deemed satisfactory by the assessor. If you do not answer some questions or perform certain tasks,
and therefore you are deemed to be Not Yet Competent, your trainer/assessor may ask you
supplementary questions to determine your competence. Once you have demonstrated the required
level of performance, you will be deemed competent in this unit.

Should you still be deemed Not Yet Competent, you will have the opportunity to resubmit your
assessments or appeal the result.

As part of the assessment process, all learners must abide by any relevant assessment policies as
provided during induction.

If you feel you are not yet ready to be assessed or that this assessment is unfair, please contact your
trainer/ assessor to discuss your options. You have the right to formally appeal any outcome and, if you
wish to do so, discuss this with your trainer/assessor.

Forms and policy

For more forms and policies please refer to https://aibtglobal.edu.au/support/student-forms/aibt/

Learner Workbook Activity

Complete the following activities individually or in a group (as applicable to the specific activity and
the assessment environment).

Where applicable, a signed observation by the assessor will need to be included in these activities as
proof of completion.

Activity 1
• What is Operation Planning in logistic?
• An operational planning is basically an outline details of the business's daily operations.
It defines who does what, when they do it, and how they do it. while developing an
operational plan the most important thing to consider is the objective of the business
and how we can achieve these objectives.
In logistic business operation planning is a strategy to deliver the right products to the
right customers at the right time and at the least possible cost. An effective logistics
strategy can help your company minimize investments and other costs by finding most
cost-effective ways to operate.

• What is Direct Product Profitability (DPP)?

• DDP is a means of defining the actual profit achieved by a company from an individual
product, having taken into consideration the costs of handling and storage. In measuring
DPP, retailers factor in such line items as storage, handling, and manufacturer’s
allowances, warranties, and financing plans into calculations of earnings on specific
product sales
• What is Materials Requirements Planning (MRP) and Distrubution Requirements Planing
(DRP) and why are they important?
• Function of MRP is to provide material availability i.e, it is used to produce requirement
quantities on time. This process involves monitoring of stocks and demand, leading to
automatic creation of procurement proposals for purchasing or production. Main
objective of MRP is to determine which material is required, quantity required and by
when it is required.
• DRP is the extention of MRP. It is utilized by firms to ensure availability of right amount
of materials at right time and right place. It uses time phased schedule so that it can
ensure timely production of end product. The key elements in DRP is: Demands, current
Inventory levels, target safety stock, quantities, and replenishment lead times.
MRP and DRP are two vital components to the manufacturing industry. Both of these planning
methods are beneficial to manufacturing operations that are trying to optimize production and
enhance overall efficiency.

• What is JIT technique (Just-in-Time)?

• The just-in-time (JIT) inventory system is a management strategy that aligns raw-material
orders from suppliers directly with production schedules. Companies employ this
inventory strategy to increase efficiency and decrease waste by receiving goods only as
they need them for the production process, which reduces inventory costs.
For example big retailers like Target Corporation (TGT) and Walmart Inc. (WMT) schedule
their seasonal merchandise to arrive just as demand is beginning to pick up for specific
items. As the season draws to a close and demand wanes, shelves are cleared to make
room for the next season's items.

Activity 2

2.1 What are the five types of monitoring that can be carred out?
• Dynamic monitoring

This is also know as on the spot monitoring which can be carried out at anytime.

• Daily monitoring

Measure and record key system parameters by monitoring data daily.

• Weekly monitoring
Periodically collect information on the operation of your system and compare with previous data.

• Monthly monitoring

Monitor and assess trends that are better reflected when tracked regularly over a longer period of
time.

• Monitoring for the future

It means bacically monitoring the system for future and finding out issues that can arise in future
and having measures now.

2.2 In many industries including logistic industry, relevant regulatory and insurance
requirements are determined and implemented Laws, Regulations and Codes of Practice
There are many State/Territory, Commonwealth government and international rules,
regulations, codes of practice, certificates, permits or licenses you must comply with or obtain
before transporting goods and services.
List 5 of the examples of the types of regulations that you may need to comply with.
There are many rules,regulations and laws that a company has to abid by. These laws
could range from international rules and regulation to code of conducts. Some of the
rules a in logistic industry must follow are as follows
• permits for wide or heavy load vehicles

• load distribution regulations load restraint regulation

• Australian and International Dangerous Goods Codes

• Department of Transport regulations

• vehicle licenses

Activity 3

3.1 List the loading and unloading truck procedure, make sure the procedures are followed in
accordance with operational schedule and applicable statutory requirements, codes of practice
and enterprise procedures.
• Some of the factors that need to be considered while loading and unloading truck are
sizes of cargo being loaded or unloaded, the method used to load or unload (i.e. crane,
forklift, etc.), movement of cargo, what can go wrong, and where people need to be if
 something does go wrong.
Procedure can be as follows:
Ensure vehicle is stopped, braked, and stabilized before loading/unloading

Loading areas should be well lit at all times

Check if the loading areas are free from hazards and traffic.

Ensure loads are secured and arranged properly before transport

Teach Employees Proper Technique

3.2 Research online, list three consignment software tha you recommend.

Consign cloud: The system offers a modern retail solution to manage your consignment or pawn
shop. It includes a flexible POS that is easy to understand with its modern design and style. The
included retail toolkit makes it easy to keep in touch with customers and reduce the overall
overhead of your operations.
Simple consign: Just like the name says, the platform aims to make your processes easy and
efficient. The entire software is web-based, which means you can access it anywhere. This is
great if you have multiple branches and want to maintain consistency. There is no need to install
or download anything, which means you can get started right away.
Liberty Consignment Software: This all-inclusive resale and consignment software provides for
easy management of accounts, inventory, and transactions. You can also create online listings
and reports in just a few clicks. It integrates with Quickbooks and Shopify without the
complicated setup.

3.3 Why is monitoring and tracking consigments important?

• As a consumer, it is helpful to know when a package you order will arrive. For instance, if
it is a last-minute gift, it could be essential for the order to arrive on time exactly as
promised
Many larger companies track shipments by implementing a Transportation Management
System, or TMS. Having a solid TMS in place will allow you to not only track your freight,
but you will be able to evaluate your shipping routes, handle receipts and audits, project
ways to cut expenses and eliminate costly mistakes. The data compiled from a complete
transportation management system will supply you with valuable information to
optimize your shipping procedure and enable you to remain competitive.
3.4 What are the benefits of having GPS systems in your fleet management system?

• Tracking your freight shipment through the many avenues and obstacles on its way to its
final destination is a complex procedure, but avoiding the time and attention it requires
could lead to many frustrating and costly mistakes. Not knowing the exact location of an
a freight is a lonely feeling, and unforeseen setbacks could possibly force a shutdown of
your production line or delay your orders to your customers.
Hence having a GPS system benefits both the company and the customer by being able
to see where there freight is at a given time and can be monitered live.

Activity 4
4.1 What are the 9 classes of dangerous goods?
• Explosives.
• Flammable Gases.
• Flammable Liquids.
• Flammable solids.
• Oxidizing.
• Toxic & Infectious.
• Radioactive.
• Corrosives.
• Miscellaneous

4.2 What does the dangerous goods regulations set out?

• The Dangerous Goods set out the legal duties for manufacturers and suppliers, and for
occupiers of workplaces where dangerous goods are stored or handled. Dangerous
Goods Act 1985 and related regulations aim to keep people and property safe from
dangerous goods and explosives.These regulations helps in

promoting the safety of people and property in relation to storing, handling, manufacturing,
 transporting, transferring, selling, importing, disposing of and using dangerous goods, and
importing explosives goods.

Activity 5
5.1 What are the commonly used transport modes? List at least 3.
Some of the most commonly used mode of transportation are
ROAD
Example Bus, car, trucks
RAIL
Example Trains
AIR
Example: Planes
WATER
Example:Tankers, ships

Activity 6
6.1 How does information and communication technologies (ICT) help in logistic ?
• Information and Communication Technologies (ICT) covers vast areas of technologies
such as mobile and wireless technology, telecommunications, software development,
security, intelligent systems etc. ICT has had a huge impact on industry, the community
in general and our daily lives. ICT can be applied to many fields. One of the emerging
applications in recent years is in logistics.
Information and communication technologies (ICT) have considerable importance for
Logistics industry. They have helped in creating systems to communicate, trace and
monitor goods and shipments as they provide access to travel information, planning
tools, opportunities to share transport modes, to work at-a-distance, compare transport
mode cost, make payment and improve safety and health.

6.2 What are the nine categories that ICT helps transportation with?
Categories that ICT helps transportation with

i) travel information, planning & routing;

ii) sharing;

iii) distance work;

iv) payment & price comparison;

v) safety;
vi) convenience;

vii) space & distribution;

viii) health;

ix) mobilities.

Activity 7

7.1 What is the purpose of an operational contigency plan?

A contingency is anything that occurs outside the range of normal operations that may
adversely affect an organization’s ability to operate. A contingency plan is a blueprint for how to
deal with unusual events. Regardless of size, all organizations need contingency plans.
The purpose of a contingency plan is to allow an organization to return to its daily operations as
quickly as possible after an unforeseen event. The contingency plan protects resources,
minimizes customer inconvenience and identifies key staff, assigning specific responsibilities in
the context of the recovery.

7.2 What are the four types of enviromential hazards? Give a brief discreption of each type of
hazard.

Chemical hazards
These are the type of hazard that arises from exposure to chemicals. Jobs that involve handling
chemicals present health risks to the employees. Exposure to substances such as corrosives,
fumes, vapors, liquids, and dust can be extremely harmful.

Biological hazards
Employees with roles that involve interacting with other people, animals, or contagious
conditions are prime candidates for exposure to biological hazards. These risks include animal
droppings, fungi, viruses, blood, and mold.
Physical hazards
These hazards occurs naturally in the environment and we have very little control over them. These
are also one of the most dangerous hazard which can create mass destructions.These include
natural disaster events such as earthquakes, tornadoes, volcanoes, blizzards, landslides, and
droughts.

Cultural hazards
It is also known as social hazards, result from your location, socioeconomic status, occupation, and
behaviouralchoices. For example, smoking cigarettes is hazardous to your health, and this is a
behavioural choice.

7.3 Why a contigency plan is needed in logistic industry and how can this plan help your
business?
Logistic is a critical component of any business, and logistics must function even when things
don't go as expected. Having a contingency plan enables businesses to react proactively if an
unexpected event or opportunity comes by. This current pandemic of covid –19 faced by the
world is a prime example of why it is important to have a contingency plan, especially iin
industry relating to transportation and warehousing and fulfillment to meet rapidly shifting
consumer demand and preferences.
There are many advantages to a business by having a contigency plan. It helps business to
return to its daily operations as quickly as possible after an unforeseen event. The contingency
plan protects resources, minimizes customer inconvenience and identifies key staff, assigning
specific responsibilities in the context of the recovery. In a simple word having a contigency plan
helps business recover much quickly after an unpredicted event.

7.4 What are the five factors of ucertainty in the supply chain? Give a brief discription of each
factor?

1.The emergence of blockchain :Blockchain can be defined as a distributed ledger tech- nology
that can record transactions between parties in a secure and permanent way. By ‘sharing’
databases between multiple parties, blockchain essentially removes the need for intermediaries
who were previously required to act as trusted third parties to verify, record and coordinate
transactions
2. New ELD and stricter HOS requirements.I implementation of electronic logging devices (ELD),
decreased hours of service (HOS) requirements, a shrinking labourforce, a severe chassis shortage,
increasing container volumes and highly demanding consumers have created a crisis of epic
proportions

3. Potential “Trump tariffs”President Trump’s newly proposed tariff US President Donald Trump has
shaken the foundations of global trade, slapping steep tariffs on billions of dollars' worth of goods
from the EU, Canada, Mexico and China.

4.Carrier alignments and new vessel creation Vessel sharing agreements (VSA) and the formation of
carrier alliances were enacted in a time of severe market volatility, and much of the contract
language keeping carriers bound to their alliances is considered weak and full of loopholes

5. Labour disputes amid a future of automation. There is no doubt that as more and more company
more towards automation more people will loose their job. This can create a major uncertainty in
any industry.
Activity 8
8.1 What is logistics performance management?
Before we discuss logistics performance management its important to know what Logistics is
about. According to John J. Coyle logistic is about getting the right product, to the right
customer, in the right quantity, in the right condition, at the right place, at the right time, and at
the right costs. Logistics performance management (LPM) is regular monitoring of every aspect
of the logistics chain. This process includes collecting data surrounding all logistical activities
including inbound and outbound transportation, fleet management, warehousing, inventory
management, materials handling, order fulfillment, supply and demand planning, and other
support services - essentially anything that has an impact on cost or performance.

Competency record to be completed by assessor

This should be used by the trainer/assessor to document the learner’s skills, knowledge and performance
as relevant to the overall unit. Indicate in the table below if the learner is deemed competent or not yet
competent for the unit or if reassessment is required.

Learner’s name

Assessor’s name
Unit of Competence

(Code and Title)

Date(s) of assessment

Has the learner completed all required assessments to a satisfactory standard? Yes No

(Please circle)

Has sufficient evidence and information been provided by the learner to prove Yes No
their competency across the entire unit?
(Please circle)

The learner has been assessed as competent in the elements and performance criteria and the evidence
has been presented as:

Yes No
Authentic
(Please circle)

Yes No
Valid
(Please circle)

Yes No
Reliable
(Please circle)

Yes No
Current
(Please circle)

Yes No
Sufficient
(Please circle)

Learner is deemed: Not yet competent Competent

If not yet competent, date for re-assessment:

Comments from trainer/assessor:

Learner’s signature

Assessor’s signature