A Reflexão No Desenvolvimento Profissional Enfermeiros

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Japan Journal of Nursing Science (2013) 10, 170–179 doi:10.1111/j.1742-7924.2012.00222.x

REVIEW ARTICLE

Concept analysis of reflection in nursing professional


development jjns_222 170..179

Junko TASHIRO,1 Yoko SHIMPUKU,1 Kazuko NARUSE,2 Maftuhah1 and


Miwako MATSUTANI1
1
St Luke’s College of Nursing, Tokyo and 2Kobe City College of Nursing, Hyogo, Japan

Abstract
Aim: The aim of this concept analysis was to describe attributes, antecedents, and consequences of reflection
in nursing professional development, as well as surrogate terms and a model case to inform nursing
educators, students, and nurses about developing reflective skills.
Methods: Rodgers’ evolutionary cycle for concept analysis was used. The published work search was
conducted using five databases: Education Resources Information Center (ERIC), Medline, Cumulative
Index to Nursing and Allied Health Literature (CINAHL), Ichushi, and British Nursing Index. The inclusion
criteria were: (i) academic articles; (ii) written in English or Japanese; and (iii) including descriptions about
reflection. From the pool of extant published work, 50 articles were selected for the thematic analysis.
Results: For the concept of reflection in nursing professional development, four antecedents were identified:
(i) theory and practice gap; (ii) expansion of the role and competency in nursing; (iii) educational and
learning needs; and (iv) educational responsibility. The major attribute was the process of learning from
experience, and the circular process included emotional reaction, description, internal examination, critical
analysis, evaluation, and planning new action. The consequences were transforming new perspective,
enhanced communication, professional development, and quality of care.
Conclusion: Reflection is used as a method or tool that connects knowledge and experiences. Through the
process of reflection, students/nurses become aware of themselves, which helps them review and improve
clinical skills. They also become more able to communicate with patients and colleagues. Reflection
enhances self-directed learning and professional maturity. Nurses who use reflection can be better positioned
to provide excellent patient care.
Key words: nursing, professional competence, professional education, professional practice, reflection.

INTRODUCTION Healthcare providers empower people to promote their


own health and select health care for themselves. In
In 2007, the World Health Organization (WHO) other words, in the new model of health care, people
Western-Pacific Regional Office (WPRO) proposed create their health in collaborative relationships with
“People-Centered Health Care (PCHC)”. PCHC was a professionals, rather than the more traditional and
carefully chosen concept not to be conceptually substi- paternalistic focus of professionals contributing to peo-
tuted as patient-centered care (PCC). It is patient care ple’s health. This is a fundamental change in the power
across all levels of healthcare systems (WHO WPRO, relationships between clients or patients and healthcare
2006). Hence, PCHC includes PCC as the first domain. providers. It also requires a shift in responsibilities.
Implementing this change in responsibility and power-
Correspondence: Junko Tashiro, St Luke’s College of base, requires that healthcare providers including
Nursing, 10-1 Akashi-cho, Chuo-ku, Tokyo 104-0044, nurses acquire professional attitudes and skills to
Japan. Email: junko-tashiro@slcn.ac.jp empower and to collaborate with people in the
Received 5 September 2011; accepted 21 May 2012. community.

© 2012 The Authors


Japan Journal of Nursing Science © 2012 Japan Academy of Nursing Science
Japan Journal of Nursing Science (2013) 10, 170–179 Concept analysis reflection

In Japan, a leading nursing educational institution reflection in nursing professional development, as well
began aligning with the concept of PCHC, and in 2009 as surrogate terms and a model case. The clinical rel-
started a new curriculum for undergraduates with evance is to add clarity for nursing educators in using
PCHC at its core. This new curriculum aimed at devel- the findings for the systematic development of profes-
oping nurses in higher education. In addition, graduate sional nurses from undergraduate to graduate programs
programs, especially in the area of advanced practice, for advanced practice.
expanded widely to develop nurses with specialized
skills. This change promoted the expansion of nurses’
roles and produced a new challenge in nursing education METHODS
to develop nurses’ autonomy and professionalism.
Study design
Indeed, the Quality and Safety Education for Nurses
(QSEN) project in the USA also identified developing When developing and clarifying the base of knowledge,
PCC, which recognizes the patient as the source of concepts play a crucial role to promote the organization
control and partner in collaboration, as a core compe- of practice, to facilitate communication among commu-
tency for both undergraduate and graduate education to nities, and to enable the recall of phenomena cognitively
improve quality and safety of the healthcare system (Rodgers, 1989). In nursing, approaches for concept
(QSEN, 2012). In addition, professional development is analysis were introduced to advance nursing theory and
a recommended strategy to attract nurses to stay in their practice in the early 1980s with Chinn & Jacobs (1983,
career (Buchan & Aiken, 2008). Nurses tend to remain 1987) and Walker & Avant (1983, 1988) adapting Wil-
in work because of the opportunities to develop profes- son’s approach (1969), and Rodgers (1989) informed by
sionally (Buchan & Aiken, 2008; Buchan & Calman, Toulmin (1972) and Wittgenstein (1968). Rodgers’ posi-
2006). tion (1989) that concepts are contextually bound and
To promote professional development, the new cur- therefore subject to continuous change as contexts
riculum included reflective skills as one of the required change, rather than being characterized by a fixed set of
competencies. Schön (1983) was instrumental in conditions identified through strict rules was appropri-
describing the role of reflection in professional educa- ate for examining reflective learning in a new context;
tion and explained reflection as a significant tool to therefore, the authors followed Rodgers’ (1989) proce-
facilitate learning from one’s experiences. Professionals dure of concept analysis: the evolutionary cycle based on
can surface, criticize, restructure, and embody the an essentialist orientation. The purpose is not to provide
understandings in further action through reflection on the definitive answer, but to identify a consensus or the
action (Schön, 1983). From an educational viewpoint, “state of art” of the concept. Rodgers (1989) suggested
Reid (1993) defined reflection as “a process of reviewing exploring the contexts within which the concept is used,
an experience of practice in order to describe, analyze, collecting the data from the references of the concept,
evaluate and so inform learning about practice” and identifying antecedents, attributes, and conse-
(p. 306). quences of the concept. The authors adopted the dispo-
Nursing, as a practical science, has emphasized reflec- sitional theory of concepts, described by Rodgers
tive learning in clinical practice in terms of nurse–patient (2000). The context the present authors chose was
relationship (Neary, 2000). Reflection has been utilized the scientific use of reflection as it appears in the pub-
and researched in nursing education in England and lished work opposed to the colloquial term in everyday
the USA (Bulman & Schutz, 2008; Freshwater, Taylor, speech (Risjord, 2009). Therefore, the authors chose
& Sherwood, 2008; Johns, 2004; Mezirow, 1991; the concept of reflection, as it was understood and
Mezirow & Taylor, 2009). It has been introduced to researched within specific nursing educational contexts
Japan and used in clinical practicums at the undergradu- as delineated in the published work search.
ate level or for reviewing a specific clinical practice
(Ueda & Miyazaki, 2010). However, the concept of Published work search
reflection within the context of nursing professional The authors searched the published work in five data-
development has not been defined adequately to identify bases: Education Resources Information Center (ERIC),
educational and research indicators. Therefore, this Medline, Cumulative Index to Nursing and Allied
concept analysis aims to address the broader context: Health Literature (CINAHL), Ichushi (Japan Medical
reflection in nursing professional development; it Abstracts Society), and British Nursing Index, using
describes attributes, antecedents, and consequences of combinations of the key words “reflection”, “nursing”,

© 2012 The Authors 171


Japan Journal of Nursing Science © 2012 Japan Academy of Nursing Science
J. Tashiro et al. Japan Journal of Nursing Science (2013) 10, 170–179

“nursing education”, “nursing student journaling/ (1984), Boud, Keogh, and Walker (1985), Johns (1995),
journal writing”, “critical thinking”, “e-learning”, and and Alfaro-LeFevre (1995) Some landmark published
“service learning”. The authors included articles written work noted that the concept of reflection was difficult to
only in English or Japanese because of their language define, and consequently scholars interpreted it in
ability. The authors did not limit or exclude articles from slightly different ways (Bulman & Schutz, 2008; Fresh-
the beginning to collect a wide range of documents. In water et al., 2008). The authors of the present study
order to select articles that represented the entire range, needed to be clear that their purpose was to describe the
the authors listed all the results of their published work current trend of reflection. A proposed definition was
search and selected every fifth article using systematic provided using the major pattern formed from descrip-
sampling. The authors excluded duplicates, non- tions in the current published work grounded in the
academic articles, and unavailable articles. This proce- earlier works noted above. The results are presented
dure resulted in a list containing 86 articles. The authors based on the conceptual model (Fig. 1).
then included those articles containing concepts of
reflection including attributes, antecedents, conse- Antecedents
quences, surrogate terms, and/or relevant aspects in Theory and practice gap
nursing education, and excluded articles that had none.
When nursing students enter into the practice environ-
Based on that, the authors chose 50 articles from the list.
ment, they soon face a gap between what they have
Rodgers’ suggested including at least 30 articles to reach
learned in the classroom and what they see in the real
the common use of the concept; therefore, the authors
world (DeBourgh, 2002). This gap triggers perplexity or
of the current study determine that their sampling
dilemmas that lead to the process of reflection (Epp,
was adequate. Additionally, the database was further
2008). Many authors mentioned use of reflection
strengthened by including five landmark scholarly
because of the need to integrate theory and practice.
works (Bulman & Schutz, 2008; Freshwater et al.,
Grant, Kinnersley, Metcalf, Pill, and Houston (2006)
2008; Mezirow, 1991; Mezirow & Taylor 2009; Schön,
stated that, as students, they “can examine their under-
1983) for analysis.
standing for any gaps or inconsistencies”, and they
Analysis “address any identified gaps” (p. 379–380).
Fifty articles and five books were analyzed using the- Hence, reflective learning does not necessarily occur
matic analysis (Rodgers, 2000) and the language used in when students just review clinical or other experiences.
the relevant published work was examined to determine One needs to inquire about the difference between the
a trend by asking: “what is common in the use of a reality and what they have learned. When they realize
word?” From the descriptions of reflection found in the the theory–practice gap, a reflective process begins.
selected published work, the authors picked: (i) anteced- Therefore, the theory–practice gap is the core antecedent
ents (those events most likely to happen prior to the of reflection. Tamura (2008) pointed out that the gap
occurrence of the concept); (ii) attributes (characteristics must come from interactions with others. The following
associated with the definition of the concept); and (iii) includes more background of nursing education that
consequences (those events or results occurring because potentially widens the theory–practice gap and height-
of the antecedents and attributes) (Rodgers, 1989). They ens the need for reflection.
were put into a matrix format to examine similarities
among the published work and continuously organized Expansion of the role and competency in nursing
and reorganized to generate a cohesive, comprehensive, As nurses expand and shift their role in advanced prac-
and relevant system of each aspect of the concept. The tice and community-focused approach, the theory–
authors identified a model case of the concept using the practice gap that they experience may be wider than
antecedents, attributes, and consequences, then con- before because they are required to act more autono-
structed a conceptual model based on the findings mously and make the appropriate clinical judgments
(Fig. 1). (Chirema, 2007). Daroszewski, Kinser, and Lloyd
(2004a) point out that in advanced practice, nurses are
required to apply specialized knowledge independently
RESULTS
or collaboratively, and that it is more complex in com-
Many of the reviewed articles cited definitions of older munity health as their skills need to be used in various
works, such as Dewey (1933), Schön (1983), Kolb environments and with different populations within a

172 © 2012 The Authors


Japan Journal of Nursing Science © 2012 Japan Academy of Nursing Science
Japan Journal of Nursing Science (2013) 10, 170–179 Concept analysis reflection

Figure 1 Concept of reflection in nursing professional development.

community. This change leads to increased needs for collective futures, containing the possibilities for nurses
reflection in nursing education. individually and collaboratively in their relationship
with others (Cash et al., 1997).
Educational and learning needs
Traditional educational approaches based on the posi- Educational responsibility
tivist paradigm and its methodologies of inquiry became As healthcare complexities such as aging societies and
less effective in promoting those professional skills that people-centered care increase, the educational side of
recognized “self” and others required in developing responsibility also becomes larger to meet this demand.
more complex assessments (Cash, Brooker, Penney, For nurses to function in more complex situations that
Reinbold & Strangio, 1997). Nakata et al. (2002) also may require new pattern recognition or strong collabo-
emphasized “self-awareness” of nurses so that they can rative skills to gain necessary data, they need to be able
properly assess others and situations surrounding them to think critically. Reflection is a necessary component
so that they provide care based on the assessment. of critical thinking (Lindeman, 1999). Numerous
Maeda and Tsuda (2008) further discussed that nurses authors discussed the nursing educator’s responsibility
need to understand that caring is a product of the inter- to enable students to learn from their experience, which
action with others and practiced intentionally to achieve requires reflective skills. Palmer et al. (cited in Parker,
their own self-actualization. The authors stated that Webb, & D’Souza, 1995) said that “nursing educators
nursing professional development requires enhancement must ensure that students learn from their clinical expe-
of self-efficacy and self-respect. The new approach, rience and must be well versed in the use of reflection”
reflection, is about pasts, presents, and individual and (p. 111). To this end, nursing education has shifted from

© 2012 The Authors 173


Japan Journal of Nursing Science © 2012 Japan Academy of Nursing Science
J. Tashiro et al. Japan Journal of Nursing Science (2013) 10, 170–179

traditional educational approaches based on the positiv-


ist paradigm to methodologies of inquiry (Cash et al.,
1997). It is a necessary and preferable change that nurse
educators respond to the needs of education.

Attributes of reflection
Tools or methods of educational approach
Many authors described reflection as a method or tool
for education with various educational approaches used
to promote students’ reflective learning. The majority of
educators used reflective journals including e-journals,
portfolio, and narrative reflection. Horn and Freed
(2008) used journaling and dialogue pairs. Several
authors used unique teaching strategies. For example,
Bradbury-Jones, Hughes, Murphy, Parry and Sutton
(2009) used the “Peshkin approach” to reflection, which
asked students to reflect on a situation based on their
Figure 2 Circular process of reflection.
emotions and thoughts systematically, focusing on
six “subjective I’s”. Daroszewski, Kinser, and Lloyd
(2004b) used the “Socratic method”, in which a teacher
does not give information directly but asks a series of ing competence and confidence in new roles and
probing questions to elicit meaning and truth. Oterholm reintegration of one’s new perspective into one’s life.
(2009) used a collaborative e-learning method in which The components of models and frameworks depended
students exchanged comments on challenging incidents on how the authors categorized or conceptualized sets of
during their fieldwork. Some authors incorporated factors in the reflective process.
reflection in service learning (Bailey, Carpenter, & Har- Overall, the authors of the present study identified six
rington, 2002; Eyler, 2002). components that are essential for reflection: (i) emo-
tional reaction; (ii) description; (iii) internal examina-
Process of learning from experience tion; (iv) critical analysis; (v) evaluation; and (vi)
The most common attribute of reflection among the planning new action (see Fig. 2). They are presented
reviewed published work was a process of learning from next in more detail.
experience. Tamura (2008) stated that, conceptually,
reflection is a systematic cognitive process originating Emotional reaction
from Dewey’s educational philosophy. In reflection, one On many occasions, the theory–practice gap triggers
deeply understands their experience through internal emotional reactions. Mezirow (1981, 1991) named the
examination so that one can improve their behavior or first step of reflection a “disorienting dilemma”, which is
practice. The model and/or framework of the process caused by some pressing external events that are likely
varied among the authors. to facilitate a perspective transformation. Nursing
Freshwater et al. (2008) described that Gibbs’s (1988) professionals often encounter tragic events, such as
and Kolb’s (1984) non-linear, circular nature of reflec- struggles, concerns, depression, and deaths of patients
tion illustrated the ongoing development of the practi- (Maeda & Tsuda, 2008). They sometimes encounter
tioner and then, by synthesizing some of the former their own mistakes, incidents, and accidents, as well as
authors’ work, identified three stages of the reflective disagreements with colleagues or other healthcare pro-
process: (i) awareness of uncomfortable feelings and viders. Recognition or awareness of one’s emotional
thoughts; (ii) critical analysis of the situation; and (iii) reactions is the first step of reflection (Freshwater et al.,
development of a new perspective. 2008). This kind of emotional reaction and questioning
Whereas other authors finished the process at the spirit underpins reflective practice (Bradbury-Jones,
acquisition of a new perspective or action plan stage, Hughes, Murphy, Parry, & Sutton, 2009), characterized
Mezirow (1991) and Mezirow and Taylor (2009) iden- by inquiry and finding information to resolve the tension
tified 10 steps for transformation, which included build- (Dewey, 1933, cited in Epp, 2008).

174 © 2012 The Authors


Japan Journal of Nursing Science © 2012 Japan Academy of Nursing Science
Japan Journal of Nursing Science (2013) 10, 170–179 Concept analysis reflection

Description Evaluation
Educational approaches, such as narrative reflection or Evaluation is making a judgment based on a value
journaling, encourage students/nurses to identify and (Bulman & Schutz, 2008). When students/nurses ana-
describe orally or through writing what happened in the lyzed and understood both the internal and external
situation. This requires the ability to recognize and accu- factors, they could objectively evaluate the situation.
rately recollect salient events and key features of an They could make sense of what happened in a calm
experience (Atkins & Murphy, 1993). Good description manner. Cash et al. (1997) stated that reflection could be
illustrates the situation clearly and accurately, enabling “a process of healing and enlightenment” (p. 246). Stu-
an understanding of the whole situation (Nakata et al., dents might have felt pain as they made a mistake, but it
2002). could have been something inevitable. In evaluation,
students/nurses reach their own conclusion and under-
Internal examination standing of the situation.
After describing the situation, students/nurses need to
internally examine their cognitive and affective domains, Planning new action
namely, consider what they think and feel about the In many cases, nurses reflect on their practice because
situation they described. Some of the authors cited Boud they want to find what could be done differently for the
et al.’s (1985) explanation of internal examination as: next time (Cash et al., 1997). Drevdahl and Dorcy
“intellectual and affective activities that individuals (2002) quoted Johns (2004) that reflection is “a process
engage in, to explore their experience, which leads to of personal deconstruction and reconstruction” (p. 226)
new understandings and appreciations” (cited in to take necessary steps to change their perspectives and
Chirema, 2007; Cooper, Taft, & Thelen, 2005). practices. This new plan of action may cause emotional
Bradbury-Jones et al. (2009) also agreed that “thoughts reactions and triggers the circular reflective process
and feelings are the core foci” (p. 2486) of reflective again (see Fig. 2).
process. Johns (2004) also described reflection as “being
mindful of self . . . as if a window through which the Consequences
practitioner can view and focus self” (p. 1). Providing Transforming new perspective
further rationale for this type of internal examination, Many authors stated that after students/nurses experi-
James and Clarke (1994) noted that examining both enced reflection, they experienced changes in themselves
thoughts and feelings redresses balance between the through self-awareness and self-actualization. Many of
science basis and artistry. the educational approaches in undergraduate nursing
programs are aimed at developing student’s self-
Critical analysis awareness. Ando et al. (2008) stated that by becoming
After describing and examining their internal state, aware of their beliefs, values, grounding, strengths, and
students/nurses need to re-examine and analyze the situ- weaknesses, students become conscious of their person-
ation, including external factors, from different perspec- alities and learn about themselves. They also gain new
tives. Mezirow’s (1991) called this the third step of perspectives on their own skills, abilities, and practice
transformation, which was critically examining the (Drevdahl & Dorcy, 2002; Lauder, 1994). By under-
epistemic, sociocultural, or psychic assumptions under- standing the self, students build values and feelings asso-
lying the experience. Lasater and Nielsen (2009) cited ciated with the conduct of care and a view with which
Dewey and said that reflection is essential to learning they can strongly agree (Langan & Prendergast, 2008).
from experience, particularly in those situations in Hence, understanding of the self, influences students/
which the issues are ill defined, multilayered, and nurses toward self-actualization (Epp, 2008), helps to
complex. As described above, issues that nursing deals improve clinical competency (Kessler & Lund, 2004),
with have become more complex and complicated due and promotes mindful, thoughtful, caring, and holistic
to societal changes and nurses’ role expansion. Hence, it nursing practice (Fakude & Bruce, 2003; Waldo & Her-
is necessary to deeply assess and analyze what happened manns, 2009).
and what influenced the particular issue. Freshwater The process of reflection has potential for not only
et al. (2008) named this stage critical analysis of the self-awareness, but also knowledge construction by
situation, which includes openness to new information identifying knowledge and skills that may address prac-
and perspectives. tical problems which cannot be solved by a “technical

© 2012 The Authors 175


Japan Journal of Nursing Science © 2012 Japan Academy of Nursing Science
J. Tashiro et al. Japan Journal of Nursing Science (2013) 10, 170–179

rationale” (Maeda & Tsuda, 2008). Through the who has improved personal attributes will be an
process of reflection, students/nurses identify the gap improved nurse, and better positioned to provide excel-
and reduce it (Langan & Prendergast, 2008). It pushes lent patient care.
students/nurses beyond first impressions and feelings to
thinking more deeply about their experience and by Surrogate terms
connecting it to their knowledge and broader experience Transformative learning
(Eyler, 2002). Hence, what they first considered as a gap Mezirow (1991) used the term “transformative learn-
may be viewed differently as they gain a new perspec- ing”, which is equivalent to “reflective learning”;
tive. Tamura (2008) stated that the consequence requires however, the two terms differ in terms of their foci. The
attitudinal or behavioral changes that shows personal term “transformation” was derived from the area of
value and intellectual growth of the self or of both the cognitive studies focused on “emancipatory” learning
self and others. and action (1981, p. 5) described by Habermas. The
Enhance communication concept of emancipatory action is the same as perspec-
tive transformation, or critical self-awareness, in the
In reflection, students/nurses learn not only their own
sense that people recognize the correct reasons for their
values and feelings, but also how these factors influence
problems.
others (Nakata, Tamura, Fujiwara, Ishikawa, & Tsuda,
2004). As a result, it improves communication and rela- Experiential learning
tionships with others. In nursing, students/nurses find a
way to establish relationships with patients. At the same Fowler (2008) indicated that all learning lies in the
time, reflection connects them with the community of way of processing experience, namely, the critical
nurses “united through common interest and need in reflection of experience. He cited Kolb (1984) to
caring for each other as well as humanity” (Lauterbach explain that the “experiential learning cycle” is the
& Hentz, 2005, p. 34). grasping of experience, which would result in “trans-
formation” of that experience. He also mentioned
Professional development Dewey (1933) who had suggested that “experience
Reflection is a way to promote the development of plus reflection equals learning”.
autonomous, qualified, and self-directed professionals
(Stoddart, Cope, Inglis, McIntosh & Hislop 1996; DISCUSSION
Epling, Timmons, & Wharrad, 2003). It provides the
means for nursing professionals to realize the value of The authors of the present study identified antecedents,
nursing knowledge by adapting and transforming attributes, and consequences, as well as surrogate terms
knowledge to meet changing circumstances (Fakude & of reflection in nursing professional development.
Bruce, 2003). As a result, nurses become able to con- Figure 2 contains a circular model of reflection, but the
tribute more to the multidisciplinary team as a result of process from theory–practice gap and reflection to con-
their enhanced knowledge (Chirema, 2007). Tamura sequences, as described in the reviewed published work,
and Tsuda (2008) identified eight consequences of is overall more linear.
reflection in nursing professional development: (i) iden-
tifying their own learning needs; (ii) personal growth; Proposed definition
(iii) professional growth; (iv) growth out of conven- Reflection in nursing professional development is an
tional practice; (v) awareness of their own behaviors; active process triggered by the theory–practice gap, in
(vi) theory construction by observational judgment; (vii) which nursing students or nurses describe the situation,
support for solving and deciding uncertain phenomena; realize their emotional reaction, examine their thoughts
and (viii) self-empowerment and emancipation. and feelings internally, critically analyze their behavior
and the situation, evaluate them, and thus plan a new
Quality of care action. Through the circular process, they become
Although it is not a direct outcome, reflection is assumed increasingly more aware of themselves and their clinical
ultimately to improve the quality of care given by inde- skills, able to produce experiential knowledge, and able
pendent, thoughtful, and knowledgeable practitioners to communicate better with patients and colleagues.
(Durgahee, 1996; Epling et al., 2003; Lepp, Zorn, They acquire self-directed learning skills and obtain pro-
Duffy, & Dickson, 2003). Epp (2008) stated that a nurse fessional maturity. Students or nurses who use reflection

176 © 2012 The Authors


Japan Journal of Nursing Science © 2012 Japan Academy of Nursing Science
Japan Journal of Nursing Science (2013) 10, 170–179 Concept analysis reflection

can be better positioned to provide excellent patient sional. As the current authors identified, reflection as a
care, and therefore reflection should ultimately lead to potential tool or method of educational approach can
improvement of quality of care. help students and nurses transform their perspectives,
enhance communication with patients and colleagues,
Model case develop as professionals, and ultimately improve quality
A second year student nurse has been taking her first of care. The identified factors can guide future studies on
clinical course that requires journal writing to reflect her reflection in nursing education. The authors hope these
experience. She had difficulties in communicating with results of concept analysis will inform the nursing
nurses in the clinical site because nurses seemed to be faculty in addressing the changing needs of society and
very busy. Whenever she had to report to nurses about help students and nurses to become professional nurses.
her plan or practice, she felt nervous and intimidated
(emotional reaction). She wrote about her feelings in the
journal (description). When she wrote and read it by ACKNOWLEDGMENTS
herself (internal examination), she thought that it was
not unusual to feel this way, as this was her first time This study was a part of the research project funded by
communicating with working nurses (critical analysis). Grants in Aid for Scientific Research (KAKENHI) in
She recognized that she needed to practice how to report Japan from 2009–2011. The authors appreciate Sue
to nurses (evaluation). She asked her faculty to practice Schutz and Dr Chris Bulman for supporting them and
with her (planning new action). The faculty responded providing valuable information on reflective practice.
quickly, complementing her on her autonomous action
and practiced with her. She gained confidence and posi-
tive attitudes about reporting and she became more able CONFLICTS OF INTEREST
to communicate with nurses as the clinical course pro-
No conflict of interest has been declared by the authors.
ceeded. She became aware that good communication is
important as part of teamwork.
The need for reflection in nursing professional devel-
opment is increasing following the global trend in which
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