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    Tabel Frekuensi: Descriptive Statistics

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    Aditya Impal
    The document contains descriptive statistics from a survey of 100 respondents. It includes the minimum and maximum satisfaction scores, the mean satisfaction score, and the standard deviation. Frequency tables show that most respondents were aged 31-60, female, had low education levels, and reported being satisfied with care. For individual aspects of care, the percentages reporting good tangible aspects, reliability, responsiveness, assurance, and empathy ranged from 55-65%.

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    Tabel Frekuensi: Descriptive Statistics

    Uploaded by

    Aditya Impal
    14 views3 pages
    The document contains descriptive statistics from a survey of 100 respondents. It includes the minimum and maximum satisfaction scores, the mean satisfaction score, and the standard deviation. Frequency tables show that most respondents were aged 31-60, female, had low education levels, and reported being satisfied with care. For individual aspects of care, the percentages reporting good tangible aspects, reliability, responsiveness, assurance, and empathy ranged from 55-65%.

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    hasil statistik

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    The document contains descriptive statistics from a survey of 100 respondents. It includes the minimum and maximum satisfaction scores, the mean satisfaction score, and the standard deviation. Frequency tables show that most respondents were aged 31-60, female, had low education levels, and reported being satisfied with care. For individual aspects of care, the percentages reporting good tangible aspects, reliability, responsiveness, assurance, and empathy ranged from 55-65%.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as docx, pdf, or txt
    14 views3 pages

    Tabel Frekuensi: Descriptive Statistics

    Uploaded by

    Aditya Impal
    The document contains descriptive statistics from a survey of 100 respondents. It includes the minimum and maximum satisfaction scores, the mean satisfaction score, and the standard deviation. Frequency tables show that most respondents were aged 31-60, female, had low education levels, and reported being satisfied with care. For individual aspects of care, the percentages reporting good tangible aspects, reliability, responsiveness, assurance, and empathy ranged from 55-65%.

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    © All Rights Reserved
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    of 3

    Descriptive Statistics

    N Minimum Maximum Mean Std. Deviation

    Kepuasan Pasien 100 ,00 1,00 ,5051 ,50252


    Valid N (listwise) 100

    Statistics

    Umur Responden Jenis Kelamin Pendidikan Kepuasan Pasien Tangibles Reliability Respponsivenes Assurance Emphaty
    Responden
    100 100 100 100 100 100 100 100
    Valid 100
    N
    Missing 0 0 0 0 0 0 0 0 0

    tabel frekuensi

    Umur Responden

    Frequency Percent Valid Percent Cumulative


    Percent

    umur 31-60 tahun 65 65,0 65,0 65,0

    Valid umur 15-30 tahun 35 35,0 35,0 100,0

    Total 100 100,0 100,0

    Jenis Kelamin

    Frequency Percent Valid Percent Cumulative


    Percent

    Perempuan 53 53,0 53,0 53,0

    Valid Laki-Laki 47 47,0 47,0 100,0

    Total 100 100,0 100,0


    Pendidikan Responden

    Frequency Percent Valid Percent Cumulative


    Percent

    Rendah 66 66,0 66,0 66,0

    Valid Tinggi 34 34,0 34,0 100,0

    Total 100 100,0 100,0

    Kepuasan Pasien

    Frequency Percent Valid Percent Cumulative


    Percent

    Tidak Puas 4 4,0 4,0 4,0

    Valid Puas 96 96,0 96,0 96,0

    Total 100 100,0 100,0

    Tangibles

    Frequency Percent Valid Percent Cumulative


    Percent

    Kurang Baik 41 41,0 41,0 41,0

    Valid Baik 59 59,0 59,0 100,0

    Total 100 100,0 100,0

    Reliability

    Frequency Percent Valid Percent Cumulative


    Percent

    Kurang Baik 35 35,0 35,0 35,0

    Valid Baik 65 65,0 65,0 100,0

    Total 100 100,0 100,0

    Respponsivenes

    Frequency Percent Valid Percent Cumulative


    Percent

    Kurang Baik 40 40,0 40,0 40,0

    Valid Baik 60 60,0 60,0 100,0

    Total 100 100,0 100,0


    Assurance

    Frequency Percent Valid Percent Cumulative


    Percent

    Kurang Baik 27 27,0 27,0 27,0

    Valid Baik 73 73,0 73,0 100,0

    Total 100 100,0 100,0

    Emphaty

    Frequency Percent Valid Percent Cumulative


    Percent

    Kurang Baik 45 45,0 45,0 45,0

    Valid Baik 55 55,0 55,0 100,0

    Total 100 100,0 100,0

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