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Challenges and Opportunities in The U.S. Fresh Produce Industry
Challenges and Opportunities in The U.S. Fresh Produce Industry
by
A critical factor affecting food consumption In general, there has been a shift in prod-
patterns has been the entrance of women into uct form toward more fresh-like and “natural”
the work force in record numbers. In 1987, 55 products. Many marketers have incorporated
percent of women worked, with this proportion “lite” or “natural” on their labels, along with a
expected to continue increasing to 62 percent by myriad of stronger health claims, e.g., reduction
the year 2000. The main impact has been to of heart disease or cancer prevention. Broccoli
decrease time available for food preparation and and cauliflower have particularly benefited from
to increase the demand for high and predictable these health claims, with per capita consumption
quality foods, offering convenience and variety increasing from 1.1 and .9 pounds per capita in
(Kinsey, 1986). 1978, respectively, to 4.2 and 2.9 pounds per
capita in 1988.
The growing importance of convenience is
illustrated by the expansion of foodservice. U.S. Yet time pressures mean that consumer
consumers spend 45 percent of their food dollar intentions to make healthful eating choices are
on food away from home (Restaurants and not always consistent with actual practice.
Institutions, 1988). By the mid-1990s, the retail According to a study by Pillsbury, the largest and
and foodservice industries are expected to share fastest growing consumer segmen$ representing
a 50-50 split in food dollars. Today trade experte 26 percent of the adult population, is made up of
estimate that 40 percent of all produce is dis- the “chase and grabbits,” people who frequently
tributed through foodservice channels, compared eat on the run (Morris, 1986). Yet another
to 19 percent in 1980 (McLaughlin and Pierson, rapidly growing segment at 20 percent of the
1983). Already, foodservice uses more than 55 adult population is classified by Pillsbury as
percent of all lettuce and 65 percent of all pota- highly health-conscious “careful cooks.” These
toes (Mayer, 1988). two food trends--towards convenience and health-
fulness--pose many challenges and opportunities
“Fast-food” outlets have expanded the mar- to produce marketers.
ket for fresh produce by the addition of salad
bars and pre-packaged salads. It has been The development of new lightly processed
estimated that McDonald’s purchased 2 percent products helps meet the demand for both health-
of the total US. lettuce crop and 1 percent of the ful and convenient food. Pre-packaged salads,
fresh tomato crop in 1987 (Panyko, 1988). pre-cut fruit broccoli and cauliflower florets,
Upscale, white tablecloth restaurants are expand- sliced mushrooms, cored pineapples, stir-fry vege-
ing the demand for both premium quality and table mixes, packaged carrot and celery sticks,
exotic produce as well. Marketing to foodservice and pre-cut vegetables with cheese sauces in
is a real challenge to grower/shippers who have microwaveable trays are examples of the
Consequently, fresh produce has become a Many value-added products are being intro-
critical element in the competitive strate~ of duced on a branded basis, but branding is also
many retailers, making year-round availability of emerging for traditional “commodity” type prod-
produce a necessity. The challenge to supply sea- ucts. Successful produce brands have been
sonal, perishable products on a year-round basis extremely limited until recently because of the
has been a compelling factor in favor of imports need to meet the following requirements: 1) year-
and increased integration among grower-shippers, round availability; 2) a consistent, high quality
both nationally and internationally, supply 3) a differentiated product and 4) proper
handling all the way through the cold chain.
Understanding Consumers
However, changing industry structure has
In order to insure that produce maintains stimulated the introduction of brands to fresh
its pivotal role at the retail level, retailers must produce. Specifically, declining consumption of
develop increasingly sophisticated ways for under- canned fruits and vegetables induced multi-
standing the dynamic consumer environment. national food processors (e.g., Campbell Soup
New technology will facilitate this process. Cur- Company, Del Monte, Dole, Kraft) to enter the
rently, customer card systems are being tested fresh market. These firms are attempting to
which record all purchases of enrolled consumers. apply their branded marketing strategies to pro-
These are generally Electronic Funds Transfer/ duce and are contracting with producers in a
Point of Sale systems that debit customer check- variety of U.S. and foreign regions to insure a
ing accounts automatically at the point of sale, year-round presence in the market for their
providing a record of purchases. Since participat- brands.
ing consumers provide demographic information
that is stored by the retailer, it is possible to In an attempt to differentiate commodity
analyze the effect of promotions and demographic type products, biotechnology firms have been
factors on demand. linking up with produce marketers. This combin-
ation can produce value-added, convenience ori-
This kind of system permits retailers to ented, branded products with unique flavor
design promotional programs targeted to specific attributes, all in one. A case in point is
consumer segments, possibly reached through VegiSnax, developed by FreshWorld Inc., a joint
direct mail, rather than through more expensive venture of DNA Plant Technology and DuPont.
media approaches. As these EFT/POS systems VegiSnax are pre-cut, packaged celery and carrot
evolve they will likely capture lifestyle or psycho- sticks, made from differentiated carrot and celery
graphic information, further improving targeting varieties bred for superior flavor and other
possibilities. The introduction of additional pro- attributes. FreshWorld selected Sunkist to mar-
duce items to UPC scanning will also eventually ket VegiSnax because of its extensive distribution
permit more timely analysis of the effect of pro- network and the need for local distribution con-
motional and advertising programs on demand. trol over a highly perishable pre-cut product.
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