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July 2, 2016 Laptop Care

Mobile Devices
There can be a number of reasons why a desktop computer monitor is not displaying an image. Before
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taking your computer or monitor to your local repair shop you can try some easy troubleshooting steps
below to help determine the cause of your display issue. Operating Systems

Please Note: We have received a large number of support requests related to this article. While we do Windows 10
offer FREE troubleshooting tips on our website we are unable to offer free one-on-one support. If you’re
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interested in paid phone/remote support feel free to contact us.
Windows 8
If Monitor Displays “NO SIGNAL” or “SELF TEST” – this means that your computer monitor is working
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properly but isn’t getting a signal from the computer. Start troubleshooting your issue by ensuring that
both ends of the video cable that goes between your computer and your monitor are pushed in the whole Windows XP
way. Your monitor cable will look like one of the three examples below. If you have a VGA or HDMI cable
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be careful not to screw the adapter in place too tightly. You also want to be careful not to pull on the cable
until the screws have been loosened completely from the back of the computer.  Security & Safety

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Monitor power light is off –  If your monitor is not displaying a power light then you might have a problem  Services
with your monitor. Ensure that the power adapter to the monitor is plugged in completely. Test your power
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outlet with another device such as a lamp to ensure the power outlet works. If you have another cable
that matches your monitors power cable you can try  Email Us
using that or take your monitor to a local repair shop to
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see if they can test your monitor. If you have another
monitor that you can plug into your computer you can  Like us on Facebook
test that just to rule out any potential issues with your
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computer

My monitor has power but I have no display – usually

this points to a video card or display driver issue. You
can first check to make sure your video cable is plugged
into the proper display port on the back of your OTHER SERVICES:
computer. If you have two separate areas on your computer that have the same display adapter your
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computer has on-board video as well as a video card. Try plugging into the video card (usually away from
other connections) first and if no-signal or self test is displayed on your monitor try the other port. 

What should you do if I still have no display on my computer monitor? Professional Windows 10
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If the above don’t resolve your issue you may need to take your computer to a local computer repair shop
for additional troubleshooting and support. Your technician will want to see your computer tower first to
ensure that the display output from your computer is working properly. Computer Clean-up

If your computer displays properly on another monitor your technician can check to ensure that your
screen resolution isn’t set too high for the monitor your normally use.  If the resolution is within normal
ranges your monitor may need repaired or replaced. Replacing your out of warranty monitor may be the
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most sensible option depending upon the monitors age and specifications. 

If your computer does not display properly on another monitor your technician will need to perform
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further diagnostics to determine if other components including motherboard, memory or power supply
are contributing to the lack of display. 

If your computer requires a new video card the cost of the repair will depend upon the quality of parts Windows Installations
purchased and the video requirements that you need. If your using your computer for gaming or
programs that are graphics intensive the cost of your video card will be higher. Basic video cards can cost
as little as $49.99 or even less but you don’t want to sacrifice too much quality for price. The video cards
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that we purchase for the average gamer is around $150. Part installation fees can vary from repair shop
to repair shop at Jester’s Computers we charge $15 for part installation.

 
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