Preeyaphorn Joyem

PREEYAPHORNJOYEM@GMAIL.COM 808.367.5567

EDUCATION

Hospitality and Tourism Management, Brigham Young University-Hawaii April 2020

Laie, HI
Minors: Health and Human Performance and Foundational Language Study
 Member of Thailand club presidencies in 2019
 3.97 GPA while attending school full time and working 19 hours per week.

EXPERIENCE

Sales & Marketing Trainee, Bangkok Marriott Hotel The Surawongse January 2021- April 2021
Bangkok, TH
 Assisted Sales Managers and the team on both system work and paperwork.
 Assured function rooms are ready for guests’ inspection.
 Performed as a banquet service staff for special events.

Resident Advisor, BYUH Residential life June 2020 – December 2020

Laie, HI
 Student leader of over 100 on-campus residents.
 Oversaw health safety and wellbeing of residents in dormitory including medical and emotional emergencies.
 Arrange events and activities such as Halloween costume, Stress relief, Airplane paper competition, etc.
 Mediate conflict, program development, respond to daily emails, and maintain cleanliness in dormitory.

Assistant Housekeeper, Turtle Bay Resort February 2020- April 2020

Laie, HI
 Controlled of the rooms´ cleanliness as well as the public areas

Food service leader, Ali’i Luau at Polynesian Cultural Center January 2019 – June 2020
Laie, HI
The PCC is the No. 1 paid tourist attraction in Hawaii
 Oversaw general presentation of the restaurant.
 Served and interacted with 800+ customers from many different countries daily.
 Assured tables are set properly, drinks and other workstations are in order and stocked.
 Ensured plates, silverware, and glassware on tables are fully presentable.

English Tutor, Nichada Thani June 2018 – December 2018

Nonthaburi, TH
 Provided English lessons to 20 Thai employees from housekeeping and maintenance departments aged 35-50.
 Composed and produced classroom material.

PR Assistant, Nichada Thani June 2018 – December 2018

Nonthaburi, TH
Nichada Thani is an expatriate community supporting over 1,300 families.
 Coordinated with seven team members and other departments to operate projects pertaining to office needs.
 Communicated with vendors for community events such as night market and Loy Krathong Festival.
 Created daily contents on Social Media in both Thai and English.

Receptionist, Kamin Bird Hostel Rama9 November 2017 – June 2018

Bangkok, TH
 Intermingled with more guests from over 20 different countries.
 Managed booking systems from Booking.com, Agoda, Traveloka, and Expedia.
  Maintained standard of outstanding customer service.
 Solved inefficiencies and problems by initiating solutions pertaining to customer satisfaction.

English camp staff, Edu Square Thailand 2016 - 2018

Bangkok, TH
 Entertained more than 2,000 students by leading activities and teaching English.
 Communicated with elementary school children to ensure a positive learning environment.

KFC, Big C, Pakkred June 2015- August 2015

Nonthaburi, TH
 Display great customer service qualities with a smile.
 Bussed tables.

Volunteer Representative

 Provided community service to over 20 families at local food shelter agencies in Bangkok Thailand.
 Contributed to packing food and supplies needed for flood victims with The Church of Jesus Christ of Latter-Day
Saints.
 Helped packing books and essential supplies for students in Africa with Carlisle Church Organization in Ohio.
 Joined in girl scout team and help decorate Halloween Haunted House in Carlisle, Ohio.
 Participated in 4 fundraise performance for Carlisle Highschool.
 Performed the Christmas dance for the nursing home in Carlisle Ohio.
 Packed food and supplies needed for children around the world with Hands Against Hunger program.

SKILLS

 Thai (fluency)
 English (fluency)
 Chinese (learning beginning-intermediate level class)
 French (beginning level)
 Microsoft Words, Microsoft Excel, and Microsoft PowerPoint proficiency
 Interest: travel, hiking, snorkeling, piano, body boarding