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    Converge ICT Solutions Inc.: To Whom It May Concern

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    Reena Rizza Ocampo
    This letter requests a refund of a Php 1,500 internet connection deposit from Converge ICT Solutions. The customer applied for Converge service in January 2021 and was told ports were available, so they paid the deposit. However, a technician later said there were no available ports. The customer wants to cancel the account and receive an immediate refund, as they were misinformed about port availability. Documentation of the online payment is attached to support the refund request.

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    Converge ICT Solutions Inc.: To Whom It May Concern

    Uploaded by

    Reena Rizza Ocampo
    2K views1 page
    This letter requests a refund of a Php 1,500 internet connection deposit from Converge ICT Solutions. The customer applied for Converge service in January 2021 and was told ports were available, so they paid the deposit. However, a technician later said there were no available ports. The customer wants to cancel the account and receive an immediate refund, as they were misinformed about port availability. Documentation of the online payment is attached to support the refund request.

    Original Description:

    refund letter

    Original Title

    Refund Demand Letter

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    This letter requests a refund of a Php 1,500 internet connection deposit from Converge ICT Solutions. The customer applied for Converge service in January 2021 and was told ports were available, so they paid the deposit. However, a technician later said there were no available ports. The customer wants to cancel the account and receive an immediate refund, as they were misinformed about port availability. Documentation of the online payment is attached to support the refund request.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as docx, pdf, or txt
    2K views1 page

    Converge ICT Solutions Inc.: To Whom It May Concern

    Uploaded by

    Reena Rizza Ocampo
    This letter requests a refund of a Php 1,500 internet connection deposit from Converge ICT Solutions. The customer applied for Converge service in January 2021 and was told ports were available, so they paid the deposit. However, a technician later said there were no available ports. The customer wants to cancel the account and receive an immediate refund, as they were misinformed about port availability. Documentation of the online payment is attached to support the refund request.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as docx, pdf, or txt
    of 1

    REFUND DEMAND LETTER

    May 25, 2021

    Converge ICT Solutions Inc.


    Reliance Center Annex 1 #99 E. Rodriguez Jr. Ave.,
    Brgy. Ugong Pasig City, Pasig City

    Subject : REFUND DEMAND LETTER

    To Whom It May Concern:

    This is to request your goof office for a refund of our internet connection deposit in the amount
    of One Thousand Five Hundred Pesos (Php 1,500.00).

    We have applied for converge service online last January 2021 and was advised that there are
    available ports on our location. We have completed the application and received the payment
    instructions and processed the payment on January 11 through Gcash reference number:
    691194096 for Account Number 0020231170821. A few days later, a technician went to our
    place and checked the area but we were informed that there are no available ports and we should
    call the hotline for rescheduling for there are still number of applicants waiting on the line.

    Despite of ___________________

    I would like to cancel the account and receive the refund immediately as I was misinformed that
    there are available lines. _____________________________

    I've attached copy of the GCASH Payment.

    Hoping for your quick response otherwise, I will seek assistance from NTC.

    Sincerely,

    Pablo Robles

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