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    Google UX Design Certificate - User Journey Map (Template)

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    Hậu Vệ Cánh Johnson
    The document outlines a persona with the goal of achieving some unnamed goal. It provides a template for analyzing 5 potential actions the persona could take by listing the tasks associated with each action, the emotions or feelings the persona may experience, and areas for potential improvement.

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    Google UX Design Certificate - User Journey Map (Template)

    Uploaded by

    Hậu Vệ Cánh Johnson
    80 views1 page
    The document outlines a persona with the goal of achieving some unnamed goal. It provides a template for analyzing 5 potential actions the persona could take by listing the tasks associated with each action, the emotions or feelings the persona may experience, and areas for potential improvement.

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    Original Title

    Google UX Design Certificate - User Journey Map [Template]

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    © © All Rights Reserved

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    The document outlines a persona with the goal of achieving some unnamed goal. It provides a template for analyzing 5 potential actions the persona could take by listing the tasks associated with each action, the emotions or feelings the persona may experience, and areas for potential improvement.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    80 views1 page

    Google UX Design Certificate - User Journey Map (Template)

    Uploaded by

    Hậu Vệ Cánh Johnson
    The document outlines a persona with the goal of achieving some unnamed goal. It provides a template for analyzing 5 potential actions the persona could take by listing the tasks associated with each action, the emotions or feelings the persona may experience, and areas for potential improvement.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    of 1

    Persona: Name

    Goal: Insert goal

    ACTION Action 1 Action 2 Action 3 Action 4 Action 5

    Tasks Tasks Tasks Tasks Tasks

    A. A. A. A. A.
    TASK LIST B. B. B. B. B.
    C. C. C. C. C.

    User emotions User emotions User emotions User emotions User emotions
    FEELING
    ADJECTIVE

    Area to improve Area to improve Area to improve Area to improve Area to improve
    IMPROVEMENT
    OPPORTUNITIES

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