Applying The Theory of Planned Behavior To Predict Low-Carbon Tourism Behavior

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International Journal of Technology and Human Interaction, 8(4), 45-62, October-December 2012 45

Applying the Theory of Planned


Behavior to Predict Low-Carbon
Tourism Behavior:
A Modified Model from Taiwan
Nae-Wen Kuo, Department of Geography, National Taiwan Normal University, Taipei City,
Taiwan
You-Yu Dai, Graduate Institute of Recreation, Tourism, and Hospitality Management,
National Chiayi University, Chiayi City, Taiwan

ABSTRACT
To reduce carbon emissions resulted from tourism industry, low-carbon tourism is advocated and has become
an important tourism policy in many countries. Previously, studies concerned about low-carbon tourism
were focused on how to plan and design low-carbon tourism activities and itinerary products. However, little
research was paid attention to the low-carbon tourism behavior of tourists and the factors that will influence
their low-carbon tourism behavior were still unclear. Factors affecting tourists’ low-carbon tourism behavior
are important and need to be explored. The main purpose of this research was to find the important factors
that will affect tourists’ behavior, and a modified Theory of Planned Behavior (TPB) mode was used. In this
study, an effective sample of 387 Taiwanese who visited the first “ECO Taiwan Expo” in Taiwan was col-
lected. The results showed that the respondents were independently involved in low-carbon tourism, rather
than influenced by the views of significant others or groups. In addition, past travel experiences could improve
perceived behavioral control and behavioral intention toward “low-carbon tourism” behavior. Finally, a
moderating effect of perceived behavioral control between behavioral intention and preferred behavior was
found in this study.

Keywords: Carbon Reduction, Low-Carbon Tourism, Taiwan, Theory of Planned Behavior (TPB), Tourism

1. INTRODUCTION tions and subsequent behavior of individuals


as a result of three factors: personal attitudes,
To promote carbon reduction in the 21st cen- subjective norms, and perceived behavioral
tury, low-carbon tourism is a rising tourism and control. TPB is often used in tourism and hos-
recreation paradigm. The Theory of Planned pitality research to predict and examine tour-
Behavior (TPB) explains behavioral inten- ists’ intention for choosing destination (Lam
& Hsu, 2006), decision-making (Quintal, Lee,
& Soutar, 2010), tour planning (Sparks, 2007),
DOI: 10.4018/jthi.2012100103

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46 International Journal of Technology and Human Interaction, 8(4), 45-62, October-December 2012

and so on. However, a research gap exists in predictive factors of behavioral intention, and
the model about explaining the low-carbon preferred behavior will be investigated. In ad-
tourism orientation. dition, perceived behavioral control may affect
This research shall focus on the topic of as moderator between behavioral intention and
“low-carbon tourism” behavior in Taiwan. preferred behavior. Thus, we proposed a modi-
“Low-carbon tourism” behavior in the context of fied model in this research to exam the moderator
this study refers to “Tourists may reduce carbon effect of perceived behavioral control.
dioxide emission by their choice of destinations,
favouring environmentally friendly means of
transport, and choosing environmentally cer- 2. LITERATURE REVIEW
tified hotels, as well as eating in restaurants
2.1. The Theory of
providing local and/or organic food. Tourists
Planned Behavior
can also demand transportation in new, fuel-
efficient aircraft, or to stay in environmentally 2.1.1. The Core Constructs
friendly” (Simpson, Gössling, Scott, Hall, &
Gladin, 2008). Globally, environmental con- In social psychology, there is still conclusive in
cerns receive relatively little coverage in tourism theories or models of how attitude could predict
industry due to consumer purchasing decisions or influence the behavior. However, fortunately,
and corporate environmental performance the salt scholars in these studies (e.g., Armitage
is largely unknown (Buckly, 2002). Locally, & Conned, 2000; Garcia & Mann, 2003) were
public reception toward environmental issues thought that the TPB can provide researchers
has also been lukewarm in Taiwan. In response, useful ideas. In this way, they can predict the
the government has introduced new initiatives possible influential behavior on environment
to increase the environmental awareness of the when people engaged in tourism, and then
public in an effort to transform Taiwan into a provide prevention and advocacy opinions. The
“low-carbon island.” The regency of this topic TPB was proposed by Ajzen (1985) to predict
in the public mindset makes it a good point of factors that may influence human beings’ be-
focus for this study. havior. There are five mainly constructs build
The purposes of this study are, first of all, up TPB, which are attitude, subjective norm,
to establish a reasonable model via TPB to perceived behavioral control, behavioral inten-
predict which factors may impact “low-carbon tion, and behavior.
tourism” toward behavior. Next, we want to According to the TPB, the most proximal
make up gaps in theories by integrating possible determinant of an individual’s behavior is his
constructs. The specific objectives of this study or her intention to engage in the behavior (Fig-
were to address the impact of attitude, subjec- ure 1). In other words, behavioral intention is
tive norms, and perceived behavioral control, predicted by three main antecedents: attitude,
past travel experiences on behavioral intention, subjective norm and perceived behavioral
to exam the impact of behavioral intention on control (Ajzen, 1985, 1991; Ajzen & Fishbein,
preferred behavior, to investigate the moderat- 2005; Abraham & Sheeran, 2003; Hagger &
ing role of perceived behavioral control in the Chatzisarants, 2005). The three predictors
relationship between behavioral intention and weighted for their importance in relation to the
preferred behavior, and to identify perceived behavior and population of interest. Attitudes
barriers that tourists possibly perceive. refer to the overall positive or negative evalua-
Consequently, this study choices the TPB tion of performing the behavior. Attitude toward
framework to determine the persuasive efficacy a behavior is the degree to which performance
on behavioral intention and preferred behavior of the behavior is positively or negatively
toward low-carbon tourism. The relationship valued (Reber, Allen, & Reber, 2009). Ajzen
between past travel experiences, the three (1988, 1991) and Ajzen and Fishbein (2005) all

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International Journal of Technology and Human Interaction, 8(4), 45-62, October-December 2012 47

Figure 1. The TPB model (adapted from Ajzen & Fishbein, 2005)

mentioned that, according to the expectancy- cy-value model of attitude, it is assumed that
value model (EVT) (Fishbein & Ajzen, 1975), perceived behavioral control is determined by
attitude toward a behavior is determined by the total set of accessible control beliefs, i.e.,
the total set of accessible behavioral beliefs beliefs about the presence of factors that may
linking the behavior to various outcomes and facilitate or impede performance of the behav-
other attributes. Specifically, the strength of ior. Specifically, the strength of each control
each belief is weighted by the evaluation of belief is weighted by the perceived power of
the outcome or attribute. the control factor.
Subjective norm is based on an individual’s Intention is an indication of a person’s
perception of whether a key person in their life readiness to perform a given behavior, and it
would like them to perform the behavior (Reber, is considered to be the immediate antecedent
Allen, & Reber, 2009). According to Ajzen of behavior (Ajzen, 1988, 1991; Ajzen & Fish-
(1998, 1991) and Ajzen and Fishbein (2005), bein, 2005). Actual behavioral control refers
subjective norm is the perceived social pressure to the extent to which a person has the skills,
to engage or not to engage in a behavior. Draw- resources, and other prerequisites needed to
ing an analogy to the expectancy-value model perform a given behavior (Ajzen & Fishbein,
of attitude, it is assumed that subjective norm 2005). Successful performance of the behavior
is determined by the total set of accessible depends not only on a favorable intention but
normative beliefs concerning the expectations also on a sufficient level of behavioral control.
of important referents. Specifically, the strength To the extent that perceived behavioral control is
of each normative belief is weighted by motiva- accurate, it can serve as a proxy of actual control
tion to comply with the referent in question. and can be used for the prediction of behavior.
Perceived behavioral control reflects the The last mainly construct is behavior. Behavior
extent to which individuals perceive the behav- is the manifest, observable response in a given
ior to be under their volitional control (Reber, situation with respect to a given target (Ajzen,
Allen, & Reber, 2009). Ajzen (1998, 1991) 1988, 1991; Ajzen & Fishbein, 2005). Single
and Ajzen and Fishbein (2005) mentioned that, behavioral observations can be aggregated
Perceived behavioral control refers to people’s across contexts and times to produce a more
perceptions of their ability to perform a given broadly representative measure of behavior.
behavior. Drawing an analogy to the expectan-

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48 International Journal of Technology and Human Interaction, 8(4), 45-62, October-December 2012

2.2. Moderating Effects of 2.3. The Role of Past


Perceived Behavioral Control Travel Experiences

Intention is a key determinant of action On the other hand, personal past experiences
(Amireault, Godin, Vohl, & Pérusse, 2008). may impact his/her behavioral intention directly
However, there used to be a gap between inten- (Sönmez & Graefe, 1998). Lam and Hsu (2006)
tion and behavioral performance that remains thought it is reasonable to assume that the past
to be explained. Therefore, many studies aimed behavior could predict behavioral intention
to identify moderators of the intention-behavior of TPB. Experiences would associate with
and perceived behavioral control-behavior re- perceived behavioral control (Cestac, Paran,
lationships for personal activity. According to & Delhomme, 2011). Thus, in our study, we
literature review, perceived behavioral control modified TPB to add personal past experi-
has received mixed evidence for its moderating ences to replace actual behavioral control as
effect of the intention-behavior relationship an antecedent both of behavioral intention and
(Armitage & Conner, 2001; Yang-Wallentin, perceived behavioral control.
Schmidt, Davidov, & Bamberg, 2003). In each Understanding the beliefs associated
case, higher perceived behavioral control was with particular low-carbon practices, and how
associated with better intention-behavior con- these beliefs may differ from people, is criti-
sistency. Moderation effect was reported for cal. It can provide important information for
past behavior for both the intention-behavior policy makers, extension agents, and other
(Sheeran & Abraham, 2003) and perceived be- stakeholders seeking to promote the use of
havioral control-behavior (Norman, Conner, & low-carbon tourism resource management
Bell, 2000) relationships. As Ajzen (1988, 1991) practices. Nevertheless, previous research us-
and Ajzen and Fishbein (2005) mentioned, in ing this framework to understand the adoption
the TPB, behavior is a function of compatible of low-carbon tourism in tourism operations is
intentions and perceptions of behavioral control. relatively limited and has not included all belief-
Conceptually, perceived behavioral control is based measures (i.e., behavioral, normative and
expected to moderate the effect of intention control beliefs). Further research is needed in
on behavior, such that a favorable intention order to test the efficacy of this model across
produces the behavior only when perceived a range of low-carbon tourism management
behavioral control is strong. contexts and practices.
Consequently, TPB could show that (1) An important aspect of the TPB is that
significant behavioral intention will be directly it goes beyond merely identifying the direct
affected by personal beliefs and the results of determinants of intentions and behavior, by
the evaluation of behavior (attitude), views of theorizing about the factors that underpin these
significant others or groups and the degree of determinants. According to the TPB, our atti-
follow (subjective norms), and personal percep- tudes are formed via behavioral beliefs that are
tion for the ability to overcome obstacles and weighted by outcome evaluations. Subjective
other effects (perceived behavioral control). norms are thought to be a function of norma-
(2) The three significant directly impact on tive beliefs that are weighted by the motivation
behavioral intentions will follow-up actions. (3) to comply. Additionally, the perceptions of
Perceived behavioral control may have signifi- behavioral control are control beliefs that are
cantly moderating affect between subsequent weighted by perceived power. Thus, attitudes,
behavior and behavioral intention. Ajzen and subjective norms and perceived behavioral con-
Fishbein (2005) than modified TPB to explain trol are determined by behavioral, normative,
that (4) perceived behavioral control may have and control beliefs (Ajzen, 1985, 1991; Ajzen
an antecedent existence, the effect named of & Fishbein, 2005).
actual behavioral control.

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International Journal of Technology and Human Interaction, 8(4), 45-62, October-December 2012 49

The TPB provides a pool model for un- and non-pharmaceutical interventions predicted
derstanding and predicting how information tourists” intention but perceptions of 2009 H1N1
and motivation influence behavior (Manstead had nil effect on desire and intention.
& Parker, 1995). The TPB also highlights the
critical role that beliefs play, as antecedents to
intentions and behavior. It further highlights the 3. RESEARCH METHODOLOGY
need for additional research, in order to identify
3.1. Study Design and Hypotheses
the salient beliefs associated with low-carbon
practices. Not only does the TPB provide a pool Our research is to understand how people, who
model, it also offers a rigorous methodology involve low-carbon technology and issues, will
to identify the beliefs that underpin attitudes, be influences by antecedent factors to do “low-
norms, and control perceptions. Moreover, carbon tourism”. The first “ECO Taiwan Expo”
it allows for an investigation that is separate fairs with low-carbon products, technologies,
from the difference between individuals who services and other elements, through envi-
adopt or do not adopt a particular low-carbon ronmental education, trend discussion, game
practice (or individuals who are intenders or experience, and product announcements, etc.
non-intenders). to achieve diversified purposes, such as new
green consumption patterns by people, promot-
2.4. Past TPB Studies
ing environmental protection concepts, and the
Over the past few decades, TPB has been de- creation of green products business. People
veloped to a mature state. It was used in many who went to visit the first “ECO Taiwan Expo”
empirical behavior sciences studies. Such as initiatively may concern about those issues. So
environmental behavior, for example, Fielding, we expect them have more ideas about “low-
Terry, Masser, Bordia, and Hogg (2005) studied carbon tourism.”
soil and water conservation by TPB; Andrews, In addition, according to Ajzen’s TPB
Silk, and Eneli (2010) used TPB to understand model, first of all, attitude, subjective norm,
health promotion behavior, occupational behav- and perceived behavioral control are all positive
ior, for instance, Fraser, Johnson, Hebert, Ajzen, impact behavioral intentions. Next, behavioral
Copeland, Brown, and Chan (2010) invested intention is a mediate variable between its three
employers’ hiring intentions; and so on. antecedents and preferred behavior. Therefore,
In addition, TPB was also used by many the three predictive variables might predict
tourism researches. Lam and Hsu (2006) used participants’ behavioral intentions to differing
TPB on behavioral intention of choosing a extents as well. Third, past travel experience
travel destination. Sparks (2007) predicted would have positive impacts on perceived
wine tourist intentions based on TPB. Quintal, behavioral control and behavioral intention.
Lee, and Soutar (2010) using TPB to exam the In other words, past travel experiences as an
differential impacts risk and uncertainty have antecedent of perceived behavioral control
on travel decision-making. Lee, Song, Bendle, and behavioral intentions. Finally, perceived
Kim, and Han (2012) introduced a new concept behavioral control may play a moderating effect
of non-pharmaceutical intervention (NPI) for when behavioral intentions directly influence
influenza, and tested the impact of NPI on the preferred behavior.
behavioral intention of potential international Moreover, if individuals are familiar with
tourists. They also extended the model of goal- the behavior to be adopted, which is likely to
directed behavior (MGB) by incorporating the be the case for individuals with high levels of
new concepts of NPI, and the perception of 2009 perceived behavioral control, behavioral inten-
H1N1. The model found that desire, perceived tion should be more accurate and, consequently,
behavioral control, frequency of past behavior, behavioral intention should adequately reflect
such perceived control and the intention-

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50 International Journal of Technology and Human Interaction, 8(4), 45-62, October-December 2012

behavior relationship should be stronger. tively associated with behavioral intentions


Indeed, perceived behavioral control was a toward “low-carbon tourism” behavior.
significant determinant of behavior for samples H3: Perceived behavioral control toward “low-
familiar with the behavior, whereas it was not carbon tourism” behavior is positively as-
a significant determinant of behavior among sociated with behavioral intentions toward
samples unfamiliar with the behavior. When “low-carbon tourism” behavior.
the frequency of perceived behavioral control H4: P eople’s behavioral intention toward
was moderate or high, behavioral intention “low-carbon tourism” positively influences
was a significant determinant of travel activity “low-carbon tourism” behavior.
whereas it was not a significant determinant H5-1: Personal past travel experiences is posi-
when the frequency was low. tively associated with behavioral intentions
In summary, this study aimed at testing toward “low-carbon tourism” behavior.
psychological moderator as well as perceived H5-2: Personal past travel experiences is
behavioral control of the behavioral intention positively associated with perceived
and behavior relationships for “low-carbon tour- behavioral control toward “low-carbon
ism” activity. The study structure is shown as tourism” behavior.
Figure 2. Given the lack of scholarly attention H6: Perceived behavioral control toward “low-
in this field, we proposed the study hypotheses carbon tourism” behavior has moderating
as follows: effect between “low-carbon tourism”
behavior intention and preferred behavior.
H1: Personal attitude toward “low-carbon tour-
ism” behavior is positively associated with 3.2. Pilot Study
behavioral intentions toward “low-carbon
tourism” behavior. In accordance with the recommendations of
H2: Subjective norms of participants toward Ajzen and Fishbein (1980), an elicitation study
“low-carbon tourism” behavior are posi- was conducted to identify the salient beliefs as-
sociated with in “low-carbon tourism” behavior

Figure 2. The modified TPB model of this study

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International Journal of Technology and Human Interaction, 8(4), 45-62, October-December 2012 51

operations. So the purpose of the step is to a dimension examining the communalities (i.e.,
confirm what elements may be factors to influ- that they exceeded 0.40) and forcing a one-
ence personal behavioral intention. 6 Taiwanese factor solution to ensure that each item loaded
“low-carbon tourism” enthusiast (5 males and 1 highly (i.e., loadings .0.40) on the underlying
female) were interviewed. The respondents were dimension (Hair, Anderson, Tatham, & Black,
asked a set of open-ended questions about the 1998). When items failed to meet these mini-
advantages and disadvantages of “low-carbon mum requirements, they were again evaluated
tourism” behavior in leisure time. Respondents for conceptual fit and, in most cases, discarded.
were also asked, “What individuals or groups Subsequently, the item-to-total correlations
would approve or disapprove of ‘low-carbon were considered and each set of items assessed
tourism’ behavior in leisure time?” Moreover, for internal consistency (i.e., reliability) by
they were asked, “What circumstances or factors calculating Cronbach’s coefficient alpha (α)
might prevent [them] from ‘low-carbon tour- in order to identify a parsimonious number of
ism’ behavior in leisure time?” The four most items defining the dimension that maximized its
frequently cited advantages and disadvantages reliability, with a minimum acceptable criterion
were included in the main questionnaire, as a of 0.70 (Nunnally & Bernstein, 1994). The fit
measure of behavioral beliefs. The four most and reliability of the dimensions in defining the
frequently cited referents were used to measure overall TPB questionnaire were also done once
normative beliefs, and the eight most cited bar- each dimension was finally defined.
riers assessed control beliefs.
Next, we established the initial question- 3.3. Main Study
naire and did a pilot study. To further refine the
scale and to test for reliability, field testing was 3.3.1. Measurements
conducted using a convenience sample consist-
Measurement dimensions and operated vari-
ing of undergraduate students from a variety
ables are shown. In accordance with the rec-
of disciplines and years of academic study at
ommendations of Ajzen and Fishbein (1980),
two large universities in Taipei City and Chiayi
belief-based measures about the “low-carbon
City, Taiwan. Beyond convenience, this sample
tourism” behavior on respondents” properties
was deemed acceptable for testing the scale for
were obtained. Throughout the questionnaire,
two reasons. First, like any part of the general
“low-carbon tourism” behavior was defined
population, these students represented potential
as “Visitors through the journey process, such
travellers who may or may not reflect a predis-
as select tourism destination, environmental
position towards low-carbon tourism rather than
protected transportation, accommodation with
demonstrated behaviour or self-identification.
a certification of environmental protection, and
Second, as argued by Calder, Phillips, and
eat local food or organic food, etc., to lower the
Tybout (1982) and empirically demonstrated
amount of carbon dioxide emissions” (Simpson,
by Peterson (2001), using a relatively homo-
Gössling, Scott et al., 2008). And “low-carbon
geneous sample, such as students, allows for
tourism” behavior intention was defined as hav-
testing of the scale and for outcomes that are
ing the intention to such behaviors. To assess
less subject to confounding factors that could
behavioral beliefs, respondents were asked to
introduce variance unrelated to the scale items.
indicate the likelihood, on a 5-point scale (from
Once the data had been collected, an itera-
-2 extremely unlikely to +2 extremely likely),
tive process of reviewing and analyzing the
that each of the costs and benefits would lead
items within each dimension for conceptual and
to “low-carbon tourism” behavior. The benefits/
empirical ‘fit’ was undertaken. Two procedures
costs were: (1) lower the amount of carbon
were relied upon to help inform the best items
dioxide emissions, (2) reduce the amount of
within each dimension. Principal component
garbage generated, (3) reduce food transport
analyses were run for each set of items within

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52 International Journal of Technology and Human Interaction, 8(4), 45-62, October-December 2012

miles, (4) promoting good health, (5) protect the participators’socio-demographic variables were
global environment, and (6) let yourself have also collected.
a little more inspiration on the environment,
individual or society (-2 means “extremely bad” 3.3.2. Sampling and Statistical
to +2 means “extremely good”). Analysis Method
To assess the normative beliefs, respon-
dents were asked to assess how much they The formal questionnaires were collected from
thought each of the referents would think people who visited the first “ECO Taiwan
that they should do “low-carbon tourism” (-2 Expo.” We used random sampling method.
extremely unlikely, +2 extremely likely). The The survey was hold during Oct 21-23, 2010.
salient referents of participants were (1) parents, In the three days, there are 462 questionnaires
(2) teachers/directors, (3) peers, (4) friends, were granted, 425 were retrieved, and 387 are
(5) environmental protection groups, and (6) valid questionnaires. The effective response rate
tourism industries. The motivation to comply was 83.8%. All descriptive statistical analyses
with the referents was measured by asking the of social demographic variables were made by
respondents how willing was to do what they SPSS 19.0. As for the reliabilities, validities,
thought referents wanted them to do (-2 means correlation coefficients, factor analyses, and
“not at all” to +2 means “very much”). path analyses of constructs were examined both
To assess control beliefs, respondents were by SPSS 19.0 and LISREL 8.80.
asked how much each of eight barriers would
prevent them from “low-carbon tourism” (-2 4. RESEARCH RESULTS
means “not at all” to +2 means “very much”). AND ANALYSIS
The eight barriers were: (1) do not have the
concept of sustainable environment, (2) do not 4.1. Descriptive Statistics
have enough low-carbon tourism information,
(3) run-length price is not reasonable, (4) the Table 1 summarizes the participants’ back-
itinerary is not easy, (5) tour transportation is ground of this investigation. Gender (59.4%
not convenient, (6) without enough time and female) and age (42.4% 21-30 years) are in-
money, (7) without a healthy body, and (8) the cluded. The Social Economic Status (SES) of
tourism industry is not willing to cooperate. the respondents is captured via their occupation
Perceived power was inventoried as if each (students are the most, n = 172), location (much
of the barriers was removed, and respondents from Taipei/Keelung, n = 242), education (bach-
asked how willing they were to “low-carbon elor or above are the most, n = 338), marriage
tourism” (-2 means “not at all” to +2 means status (single and others is popular, n = 254),
“very much”). and personal average monthly income (Lower
Behavioral intentions were measured than NT $20,000 is nearly half, n = 178).
from the answer to five questions. An example As references mentioned, behavior beliefs
question is “Do you intend to plan ‘low-carbon (weighted by evaluation of the outcome or at-
tourism’ in your next journey?” (-2 means “defi- titude) has positive correlation with attitude;
nitely intend not to” to +2 means “definitely normative beliefs (weighed by motivations to
intend to”). Behaviors were measured from comply) has positive correlation with subjective
the answer to two questions: (1) do you prefer norm; and control beliefs (weighed by perceived
“low-carbon tourism” styles? And (2) do you power) has positive correlation with perceived
prefer use low-carbon transportation in your behavior control. Interrelationships among the
trip? The questionnaire also included a ques- study variables, measure items, and references
tion assessing past travel experiences. Finally, are presented in Table 2.

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International Journal of Technology and Human Interaction, 8(4), 45-62, October-December 2012 53

Table 1. Descriptive statistics of respondents’ social demographic variables

Variables Items Number (%)


Valid 387 (83.8%)
Invalid 80 (16.2%)
Male 154 (39.8%)
Gender Female 230 (59.4%)
Missing values 3 (0.8%)
Below 20 years old 75 (19.4%)
21-30 years old 164 (42.4%)
Age 31-40 years old 63 (16.3%)
41-50 years old 56 (14.5%)
Behind 51 years old 29 (7.5%)
Administrators; business executives; the company responsible person / dealer 28 (7.3%)
Community service (police and civil servants); teachers or researchers 38 (9.8%)
Professionals 43 (11.1%)
Technical staff (workers) or assistants; service personnel or salespersons; service
Occupation 51 (13.2%)
staff
Student 172 (44.4%)
Housewives; retirees 39 (10.1%)
Others 16 (4.2%)
Kaohsiung / Pingtong 4 (1.0%)
Yunlin / Chiayi / Tainan 16 (4.1%)
Taichung / Chunghwa / Nantou 41 (10.6%)
Location
Taoyuan / Hsinchu / Miaoli 67 (17.3%)
Taipei / Keelung 242 (62.5%)
Others 17 (4.5%)
High school 44 (11.4%)
Bachelor 251 (64.9%)
Education
Master or above 87 (22.5%)
Missing values 5 (1.3%)
Married with children 104 (26.9%)

Marriage Married but no children 21 (5.4%)


status Single and others 254 (65.6%)
Missing values 8 (2.1%)
Less than NT $20,000 178 (46.0%)
NT $20,001-40,000 93 (24.0%)
Average NT $40,001-60,000 62 (16.0%)
monthly
income NT $60,001-80,000 26 (6.7%)
More than NT $80,001 17 (4.4%)
Missing values 11 (2.8%)

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54 International Journal of Technology and Human Interaction, 8(4), 45-62, October-December 2012

4.2. Confirmatory Factor Analysis NNFI = 0.95; χ2/df = 2.95, as showed in Table
(CFA) 4). Attitude and perceived behavior control had
positive impacts on behavioral intention (γ21 =
As a next step, a measurement model including 0.32, t = 5.02; β21 = 0.22, t = 4.25). Behavioral
all study variables was estimated before the intention also had a positive impact on behav-
structural equation modeling (SEM) to evaluate ior (β32 = 0.16, t =2.01). Furthermore, positive
the data quality (Anderson & Gerbing, 1988). impacts of past travel experience were found
Table 3 shows that the composite reliability for perceived behavior control (γ13 = 0.26, t =
(CR) of each aspect met the standard of 0.60 6.51), and behavioral intention (γ23 = 0.23, t =
(Bagozzi & Yi, 1988). Besides attitude, the aver- 3.26). Therefore, except our hypothesis H2, the
age variance extracted (AVE) was higher than other hypotheses H1, H3, H4, H5-1, and H5-2
the standard of 0.50. In addition, the RMSEA, proposed in this study were accepted (Table 5).
CFI, and NNFI in this study were respectively In other words, personal attitude and per-
0.07, 0.96 and 0.95, all suggesting a satisfactory ceived behavioral control toward “low-carbon
goodness of fit index. tourism” behavior are significant positively
On the other hand, with regard discriminant associated with behavioral intentions toward
validity from measuring the correlation between “low-carbon tourism” behavior. Next, people’s
two different dimensions; a low correlation in- behavioral intention toward “low-carbon tour-
dicated discriminant validity (Fornell & Larck- ism” significantly and positively influences
er, 1981). When testing discriminant validity, if “low-carbon tourism” behavior. Third, per-
the root mean square of AVE of each aspect were sonal past travel experiences have significant
larger than the number of correlationship coef- positively impacts on associated with behav-
ficient, and accounted for more than 83.3% of ioral intention and perceived behavioral control
the entire compared number (Hair, Anderson, toward “low-carbon tourism” behavior.
Tatham et al., 1998), it would be proven that
each aspect shared correlated but non-identical 4.2.2. Empirical Testing of
factors, as presented in Table 4. Hypothesized Moderating Effect
of Perceived Behavioral Control
4.2.1. Structural Model and Empirical
Analysis 4.2.2.1. Grouping
To test the moderating role of perceived behav-
The hypothesis models in this study all showed ioral control, the respondents were divided into
a satisfactory goodness of fit index (χ2 = 780.58 high and low groups based on the responses to
(df = 265), RMSEA = 0.07, SRMR = 0.08, CFI positive and negative perceived “low-carbon
= 0.95, GFI = 0.90, AGFI = 0.90, NFI = 0.93, tourism” barriers. K-means cluster analysis was

Table 2. Matrix of Pearson correlation coefficient among three predicting factors and anteced-
ent beliefs

Subjective Perceived behavior


Attitude
norm control
Behavior beliefs (weighted by evaluation of the outcome
0.52**
or attitude) (Cronbach’s α= 0.85)
Normative beliefs (weighed by Motivations to comply)
0.57**
(Cronbach’s α= 0.88)
Control beliefs (weighed by Perceived power) (Cronbach’s
0.44**
α= 0.80)
Note: ** p < 0.01.

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International Journal of Technology and Human Interaction, 8(4), 45-62, October-December 2012 55

Table 3. CFA results of measurement model

SFL SE t-value SMC CR AVE


Attitude (Cronbach’s α= 0.70). 0.82 0.54
Engaged in low-carbon tourism is worth/unworthy in terms of 0.77 0.04 15.96 0.59
your business.
Engaged in low-carbon tourism is unneeded/need in terms of 0.81 0.04 17.24 0.65
your business.
Engaged in low-carbon tourism is very adverse / beneficial in 0.69 0.04 13.83 0.47
terms of your business.
Engaged in low-carbon tourism is inconvenient / convenient in 0.66 0.05 13.21 0.44
terms of your business.
Subjective norm (Cronbach’s α= 0.80). 0.81 0.52
In your daily life, most important person to you (e.g., family 0.79 0.04 16.48 0.63
members, teachers, competent...) considers that you engaged in
low-carbon tourism is should not be/should be.
In your daily life, most important group to you (e.g., school, work 0.72 0.04 14.48 0.52
place, community...) considers that you engaged in low-carbon
tourism is should not be/should be.
In your daily life, most important person to you (e.g., family 0.73 0.04 14.67 0.53
members, teachers, competent...) considers that you engaged in
low-carbon tourism is not supported/ supported.
In your daily life, most important group to you (e.g., school, work 0.63 0.04 12.10 0.39
place, community...) considers that you engaged in low-carbon
tourism is not supported/ supported.
Perceived behavior control (Cronbach’s α= 0.92). 0.95 0.69
If I do not gain the concept of sustainable environment during my 0.70 0.05 14.71 0.48
travel, I would not / would be engaged in low-carbon tourism.
If I do not have enough information of low-carbon tourism during 0.75 0.05 16.29 0.56
my travel, I would not / would be engaged in low-carbon tourism.
If the tour’s price is unreasonable during my travel, I would not 0.89 0.05 21.14 0.79
/ would be engaged in low-carbon tourism.
If the whole tour’s schedule is inconvenience during my travel,
0.91 0.05 21.86 0.82
I would not / would be engaged in low-carbon tourism.
If the tour’s transport is inconvenience during my travel, I would
0.90 0.05 21.49 0.81
not / would be engaged in low-carbon tourism.
If I do not have sufficient time and funding during my travel, I
0.87 0.06 20.27 0.75
would not / would be engaged in low-carbon tourism.
If I am not healthy during my travel, I would not / would be
0.79 0.05 17.64 0.63
engaged in low-carbon tourism.
If there is no tour operator willing to cooperate during my travel,
0.82 0.06 18.71 0.68
I would not / would be engaged in low-carbon tourism.
Behavioral intention (Cronbach’s α= 0.81). 0.82 0.47
From now on, I’m willing to plan low-carbon tourism during
0.71 0.03 14.29 0.51
my next tour.
From now on, I’m willing to tell my friends and family to engage
0.61 0.03 11.60 0.37
in low-carbon tourism.

continued on following page

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56 International Journal of Technology and Human Interaction, 8(4), 45-62, October-December 2012

Table 3. Continued

SFL SE t-value SMC CR AVE


During the next one year, I might (about 30% chances) engage
0.62 0.04 11.86 0.38
in low-carbon tourism.
During the next one year, I would (about 50% chances) engage
0.77 0.04 15.95 0.60
in low-carbon tourism.
During the next one year, I will (about 80% chances) engage in
0.72 0.05 14.35 0.51
low-carbon tourism.
Past travel experiences (Cronbach’s α= 0.72). 0.76 0.62
Did you have travel in the past one year? 0.59 0.06 9.78 0.34
Did you have “low-carbon tourism” in the past one year? 0.94 0.08 13.70 0.89
Preferred behavior (Cronbach’s α= 0.70). 0.86 0.75
Do you used to prefer “low-carbon tourism” style? 0.62 0.06 13.66 0.68
Do you used to prefer “low-carbon tourism” transportation? 0.52 0.04 14.22 0.81
Note: SFL: standard factor loading; SE: standard error; SMC: square of multiple correlations; CR: construct reliability;
AVE: average variance extracted; all t-values are significant at 0.05 levels (two-tail t-test p < 0.05).

used in grouping because the user can specify partition n observations into k clusters in which
the number of clusters; this analysis is useful each observation belongs to the cluster with the
when the sample size is large (200 or more nearest mean (Yuksel & Yuksel, 2002).
cases) (Hair, Anderson, Tatham et al., 1998). In It is similar to the expectation-maximiza-
statistics and data mining, K-means clustering tion algorithm for mixtures of Gaussians in that
is a method of cluster analysis which aims to they both attempt to find the centers of natural

Table 4. Matrix of phi correlation coefficient among constructs

Perceived Behavior
Standard Subjective Behavioral Past travel
Dimension Mean Attitude behavior
Deviation norm intention experiences
control
0.73
Attitude 1.13 0.73

Subjective 0.72
1.17 0.62 0.72
norm 1
Perceived
0.83
behavior 1.07 0.55 0.34 0.21
1
control
Behavioral 0.69
1.83 0.61 0.61 0.48 0.39
intention 1
Past travel 0.79
1.24 0.43 0.27 0.16 0.40 0.49
experiences 1
0.87
Behavior 1.84 0.52 0.29 0.59 0.80 0.55 0.51
1
Note: The values in boldface on the diagonal line are the root square of AVE. The values in the lower triangular matrix
are the non-standardized correlation coefficients.

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International Journal of Technology and Human Interaction, 8(4), 45-62, October-December 2012 57

Table 5. The latent variables and the estimation of hypothesis path parameters of latent variables
in the theoretical structural model

Estimated Parameter
Standard
Parameter Path Hypothesis Non- t-value
Standardized Deviation
Standardized
Attitude toward behavior on
γ21 H1 0.32 0.33 0.12 5.02
Behavioral intention
Subjective norm on
γ22 H2 0.12 0.11 0.11 0.30
Behavioral intention
Perceived behavioral control
β21 H3 0.22 0.23 0.06 4.25
on Behavioral intention
Behavioral intention on
β32 H4 0.16 0.16 0.04 2.01
Preferred behavior
Past travel experiences on
γ23 H5-1 0.23 0.23 0.06 3.26
Behavioral intention
Past travel experiences on
γ13 H5-2 0.26 0.26 0.04 3.11
Perceived behavioral control
Note: A level significance was achieved when t-value was greater than 1.65 (p < 0.05), in which case the hypothesis
was accepted.

clusters in the data as well as in the iterative are mistaken. Therefore, prior to the structural
refinement approach employed by both algo- invariance test, measurement invariance was
rithms. The number of cases using the responses assessed to determine if a measurement model’s
for each component of perceived “low-carbon across groups were invariant. The general
tourism” barriers were split into two groups in method of assessing measurement invariance is
sequence. Specifically, the cases were divided the chi-square difference test. The measurement
into high (95 cases) and low perceived behav- models are invariant when the chi-square does
ioral control groups (108 cases). not show a significant difference (Yoo, 2002). A
non-restricted model using confirmatory factor
4.2.2.2. Measurement Invariance analysis was first assessed, and then the equality
According to Steenkamp and Baumgartner of the factor loadings across groups (full metric
(1998), if the measurement model is not support- invariance of the CFA model) was assessed.
ed, findings from the structural invariance test Table 6 shows the results of the measurement

Table 6. Measurement invariance and structural invariance

Models χ2 df RMSEA CFI NFI


Non-restricted model 84.11 25 0.06 0.90 0.90
Measurement
invariance Full metric invariance of CFA model (L(X)
87.57 30 0.06 0.94 0.91
Y = IN*)a
Full metric invariance of structural model
104.63 37 0.07 0.91 0.92
Structural invari- (L(X)Y = IN*)
ance Full path invarianceb (L(X)Y = IN, GA = IN,
166.01 47 0.05 0.93 0.95
BE = IN)
Note: *IN = invariance.

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58 International Journal of Technology and Human Interaction, 8(4), 45-62, October-December 2012

Figure 3. The final model to predict low-carbon tourism behavior: Note: * p < 0.05, ** p < 0.01

invariance. Since the chi-square differences the constrained models were all significant, full
between the non-restricted model and the full structural invariances were not supported for
metric invariance model were not significant, the perceived behavioral control groups (Δχ2(10)
the full metric invariances was supported (Δχ2(5) = 61.38, p < 0.01). This finding indicated that
= 3.46, p > 0.01). These findings indicated that paths across groups differed or at least some
factor loadings were equivalent. Accordingly, of the paths were not equivalent.
the full metric invariance models were used in
subsequent analyses. All non-restricted CFA a. Chi-square difference test: Δχ2(5) = 3.46, p
models and full metric invariance models > 0.01 (non-significant), thus full metric
showed an excellent fit to the data (Table 6). invariance is supported.
b. Chi-square difference test: Δχ2(10) = 61.38,
4.2.2.3. Structural Invariance p < 0.01 (significant), thus full structural
As a next step, structural invariance was tested. invariance is not supported, and paths
The baseline models were generated by run- across two groups are different.
ning the entire structural models, which were
rooted in the full and partial metric invariance 4.2.2.4. Invariance Test for the Path from
models. In addition, the constrained models Behavioral Intention and Preferred Behavior
(full path invariance models) in which all A more rigorous test was performed to as-
causal paths were fixed to be invariant across sess the invariance of a specific path because
groups were generated (Table 6). All models the overall cross-group invariance test of the
showed satisfactory fits. Tests for chi-square structural model did not allow us to examine
differences between the baseline models and the invariance in the specific parameter of inter-
constrained models were conducted to ensure est across groups. The particular parameter
the equality of path coefficients (Yoo, 2002). of interest (behavioral intention -> preferred
The results showed that because the chi-square behavior) in the nested models was constrained
differences between the baseline models and to be equal across groups, and all paths in the

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International Journal of Technology and Human Interaction, 8(4), 45-62, October-December 2012 59

baseline models were able to be freely estimated. tions. This does not mean it’s not an important
Findings for the invariance test for the path as predicting factor. But in the study situation,
expected, significant chi-square differences mentioned to people’s behavioral intentions
across groups (Δχ2 = 7.75, Δdf = 1, p < 0.01) toward involve in low-carbon tourism, their
was found, indicating that both positive and personal self-awareness is high, thus they would
negative components of perceived behavioral not be susceptible influenced by the opinions
control barriers has a significant moderating of other masses.
role in the relationship between behavioral In addition, past travel experiences play
intention and preferred behavior. The coef- important role in this study, as the same results
ficient value of strong perceived behavioral as Sönmez and Graefe (1998) and Lam and
control group (β32 = 0.23, t = 3.05, p < 0.01) Hsu (2006). Anyone would have perceptions
was higher than the values of weak perceived of carbon reduction in past travel experiences,
behavioral control group (β32 = 0.07, t = 1.14, this leads them more or less have tendency
p > 0.05). This result supported H6: Perceived toward “low-carbon tourism”. Experiences
behavioral control toward “low-carbon tour- indeed associate with perceived behavioral
ism” behavior has moderating effect between control, as the same results as Cestac, Paran,
“low-carbon tourism” behavior intention and and Delhomme (2011). So these experiences can
preferred behavior. Figure 3 presents a structure increase personal perceived behavioral control,
model of the final hypothesis. it’s really a possible antecedent of perceived
behavioral control.
A significant finding in this research is
5. CONCLUSION AND that “perceived behavioral control” plays an
SUGGESTION important moderating effect between behavioral
intentions and preferred behavior. This result
The current research proposed and tested a
is as the same as findings of Fitch and Ravlin
theoretical framework for understanding the
(2005), which indicated that PBC as a modera-
relationships among attitude, subjective norms,
tor of the intention/behavior relationship, they
perceived behavioral control, behavioral inten-
suggested that PBC may be more relevant in
tion, and preferred behavior toward “low-carbon
situations where the actor has acquired some
tourism.” The results of the SEM addressed
familiarity with specific situational contingen-
the effect of the three predicting factors on
cies. Specifically, perceived behavioral control
behavioral intention and preferred behavior.
plays like a catalyst. Even though behavioral
The proposed moderating impact of perceived
intention sure can promote behavior occurred,
behavioral control was verified by testing for
perceived behavioral control strengthens the
metric invariances.
relationship.
The study results find that tourists’ at-
titude and perceived behavioral control are
significant positive impact on their behavioral ACKNOWLEDGMENTS
intentions. In addition, the higher behavioral
intention, the higher preferred behavior toward The authors would like to thank the anonymous
“low-carbon tourism.” These are as the same as reviewers and the editor for their insightful
Ajzen’s expectances. Subjective norms do not comments and suggestions. This research was
have significantly effect on behavioral inten-

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60 International Journal of Technology and Human Interaction, 8(4), 45-62, October-December 2012

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62 International Journal of Technology and Human Interaction, 8(4), 45-62, October-December 2012

Nae-Wen Kuo is a professor of the Department of Geography, National Taiwan Normal Univer-
sity. He received his PhD in Environmental Management from the National Taiwan University in
2000. His research expertise is about environmental planning and management, Environmental
Impact Assessment (EIA), Health Impact Assessment (HIA), Industrial Ecology, Material Flow
Analysis, Life Cycle Assessment (LCA), sustainable tourism management, and ecotourism. He
has many academic performances, which were published in SCI/SSCI/EI journals and other
international journals, such as Journal of Cleaner Production, Environmental Monitoring and
Assessment, Renewable Agriculture and Food Systems, Tourism Management, and Environmental
Impact Assessment Review. He was also selected as Marquis Who’s Who in the World, 2009-
2012 (Marquis), Marquis Who’s Who in Asia, 2007-2012 (Marquis), and Leading Engineers of
the World, 2007 (IBC).

You-Yu Dai is a doctoral candidate of the Graduate Institute of Recreation, Tourism, and
Hospitality Management, National Chiayi University. He holds a MS in Graduate Institute of
Tourism and Health Science, National Taipei University of Nursing and Health Sciences; and a
BS in Department of Psychology, National Chung Cheng University. His research interests are
in sustainable tourism management, human resource management in hospitality, and tourism
and health sciences. He had attended and practiced many academic and education programs
about ecotourism, low-carbon tourism, and Life Cycle Assessment (LCA) in Taiwan. You-Yu
Dai has some conference theses be announced in United States, Taiwan, Australia, and China.
He also has published in journals such as Journal of Health Promotion and Health Educa-
tion (in Chinese), Journal of Sport, Leisure and Hospitality Research (in Chinese), Journal of
Management Practices and Principles (in Chinese), Journal of Management Practices and Prin-
ciples (in Chinese), and others.

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