LILAC HEALTH GROUP/RIVERCHASE HEALTH

JOB DESCRIPTION
Position: Assistant Business Office Manager (ABOM)
Department: Business Office
Reports to: Business Office Manager
FLSA Status: Hourly/Non-Exempt

Summary:
Assist the Business Office Manager in the overall functioning of the Business Office.

Environment:
Work will be performed primarily indoors at one of our long-term healthcare facilities, throughout all areas, including in
resident rooms, and on carpeted and/or tiled floors. Work will be performed there routinely around other co-workers,
healthcare staff, residents, and guests. Due to the nature of facility’s business, worker may be exposed to occasional
slippery floors, object on floors, chemicals, sharp objects, hazardous materials and waste (including human), blood borne
pathogens, and communicable diseases, as well as high-stress medical and/or life threatening situations.

Essential Duties & Responsibilities:

 Meet physical and sensory requirements stated below, and be able to work in the described environment.
 Identify and participate in process improvement initiatives that improve the customer experience, enhance work
flow, and/or improve the work environment.
 Assist in management duties including, but not limited to, hiring, training and developing, coaching and
counseling, and terminating department staff, as deemed necessary.
 Ensure that all employment practices are administered fairly and without regard to race, color, religion, gender,
sexual orientation, national origin, age, disability, marital status, amnesty, or veteran status in accordance with
applicable federal, state and local laws.
 May perform or assist with the performance of payroll input and hours calculation, answer telephones, ancillary
input, receipt of resident account deposits and payments, typing.
 Work with or support Business Office Manager and consultants in planning all aspects of Business Office functions
to include interface with all other disciplines and departments.
 May assist the Business Office Manager to monitor day-to-day operation of the Business Office and to establish
priorities and manage records, budgets or supplies.
 Fill in as Business Office Manager as needed with limited or full authority, as needed.
 Support and assist Business Office Manager with State, Federal and Company standards, to include alerting
management to potential non-compliance issues and the preparation of correction plans.
 Make bank deposits, as requested.
 Receive and receipt private, resident portions and Medicaid payments on residents’ bills.
 Assist with end of month packet procedures such as: cash receipts including Resident Accounts, bank
reconciliation, preparation of Resident Trust Fund Accounts for closing and allocation of interest to the proper
accounts.
 Maintain accuracy and efficiency in all work performed.
 Prepare disbursement checks for payment of expenditures approved by Administrator.
 Other special projects and duties, as assigned.

Job Requirements:
 High school diploma or GED required or equivalent related work experience.
 Minimum of one (1) year management/supervisory experience preferred.
 Effective verbal and written English communication skills.
 Demonstrated intermediate to advanced skills in Microsoft Word, Excel, Power Point and Outlook, Internet and
Intranet navigation.
 Highest level of professionalism with the ability to maintain confidentiality.
 Ability to communicate at all levels of organization and work well within a team environment in support of
company objectives.
 Customer service oriented with the ability to work well under pressure.
1 of 2 April 2020
  Strong attention to detail and accuracy, excellent organizational skills with ability to prioritize, coordinate and
simultaneously maintain multiple projects with high level of quality and productivity.
 Strong analytical and problem solving skills.
 Ability to work with minimal supervision, take initiative and make independent decisions.
 Ability to deal with new tasks without the benefit of written procedures.
 Approachable, flexible and adaptable to change.
 Function independently, and have flexibility, personal integrity, and the ability to work effectively with
stakeholders and vendors.

Physical and Sensory Requirements:

 Moderate physical activity:
o Requires handling of average-weight objects up to twenty five (25) pounds.
o Sitting for more than two (2) hours at a time.
o Requires consistent computer work with repetitive typing and concentrating on computer screen.

I understand this job description and its requirements, and that I am expected to complete all duties as instructed and
assigned. I also understand that the job functions may be altered from time to time, and that Management has the right
to modify this job description at any time, without advance notice to me, except as required by law.

I further understand this description identifies the essential and primary duties and responsibilities of the job, and that it
is not intended to detail or contain each and every duty inherent in this job.

By your signature below, you acknowledge your understanding that your employment is at will, and that nothing in this
job description is intended to constitute a contract of employment, express or implied.

Below, I have noted any accommodations that I believe are necessary to enable me to perform the job duties. I have also
noted below any job duties which I am unable to perform, with or without accommodation . I will immediately notify my
supervisor if, at some time in the future, I need an accommodation and/or if I am no longer able to perform any of my
job duties, with or without accommodation.

_______________________________________

Print Name

Employee Signature Date

Supervisor Signature Date

2 of 2 April 2020