Professional Documents
Culture Documents
Maleeha Nazir Project (18036114001) MBA4th Sem
Maleeha Nazir Project (18036114001) MBA4th Sem
Maleeha Nazir Project (18036114001) MBA4th Sem
ON
Title of your Project
“POTENTIAL OF MICRO-FINANCE OF J&K BANK”
AFFILIATED TO
UNIVERSITY OF KASHMIR
BATCH 2018
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Potentials of Microfinance-a review of J&k Bank
A PROJECT REPORT
ON
UNIVERSITY OF KASHMIR
IQBAL INSTITUTE OF
TECHNOLOGY &
MANAGEMENT
Submitted By
MALEEHA NAZIR
Registration No. 18036114001
BATCH 2018
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Potentials of Microfinance-a review of J&k Bank
Dedicated to
***************
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Potentials of Microfinance-a review of J&k Bank
DECLARATION
I hereby declare that the project entitled “POTENTIALS OF MICRO-FINANCE ” has been
valuable guidance of “name of your external guide” and under the supervision of “Mr.Adil
Mehraj” in partial fulfillment for the degree of the MBA from university of Kashmir.
I also declare that this project report is the result of my own effort and has not been
Maleeha Nazir
Place: Srinagar
Date:
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Potentials of Microfinance-a review of J&k Bank
IQBAL INSTITUTE OF
TECHNOLOGY AND MANAGEMENT
CERTIFICATE
Studies, Iqbal Institute of Technology & Management has carried out a project entitled
This has been performed in partial fulfillment of his Master’s Degree in Business
Administration (MBA) from University of Kashmir. The project finds less scope for duplication
and plagiarism and has not been submitted for award of any other degree, diploma or course in
any university or institute. The study has been completed within the time schedule as prescribed
Mr./s. ********
Head, Department of Management Studies
IITM
Place: Srinagar.
Date:
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Potentials of Microfinance-a review of J&k Bank
ACKNOWLEDGEMENT
First of all, I would thank Almighty ALLAH who gave me each & every devise of
I would like to express gratitude for venerated “J&K BANK” for providing all the
indispensable requirements that I needed in order to carry out my project. I would also feel a
deep sense of gratitude to my beloved and highly esteemed Department of Management Studies,
OGNASIATAION” for his support and encouragement throughout the Project. I am very much
obliged to “NAME OF INTERNAL GUIDE” for guiding me and allowing me to carry out the
project work in the aforesaid organization. I am grateful to my beloved parents & my friends for
Maleeha Nazir
Place: Srinagar
Date:
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Potentials of Microfinance-a review of J&k Bank
1 Executive Summary 9
2 Micro Finance 11
3 Background 12
4 Research Methodology 13
5 Requirement Of Micro Finance 14
6 The Target Group 15
7 How Does Micro Finance Help The Poor 16
8 Micro Finance In India 19
9 Micro, Small and Medium Enterprises Development (MSMED) 20
10 Top Microfinance Institutions 22
11 Company Profile 23
12 Brand Identity 25
13 Mission And Vision Of The Bank 27
14 SWOT Analysis 29
15 Product And Services Of J&K Bank 30
16 Board Of Directors 32
17 Organisational Structure 35
18 Functional Departments Of The Organisation 36
19 J&K Banks Microfinance 39
20 Microfinance Outreach- Global Scenario 63
21 Present Scenario Of India 64
22 Data Analysis 68
23 Conclusion 70
24 Findings 71
25 Suggestions 73
26 Bibliography 75
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Potentials of Microfinance-a review of J&k Bank
Executive Summary
Indian banking system, which is among the largest banking networks in the world, did not reach most of
the rural poor in India. About 70% of the Indian population from rural areas accounted for only 30% of
bank deposits. The banks did not meet the credit requirements of the poor and they were forced to fall
back on moneylenders for credit. Though the banks were nationalized, they perceived rural credit to be a
high risk and high cost proposition.
The rural borrowers were bogged down by elaborate procedures that were required to obtain
loans. The central bank in India, RBI, on its part, tried to cater to the needs of the rural poor by
establishing regional rural banks and cooperative banks, but did not meet with success. In the early
1990s, to provide credit and savings services to the poor, microfinance was envisaged. It received
further boost with involvement of several non-governmental organizations and microfinance
institutions. These efforts led to formation of Self Help Groups (SHGs), where poor from homogenous
background formed into groups of around 20 each and pooled money that was lent to the needy in the
group. By the mid 1990s, several mainstream banks began providing credit and savings facilities to
SHGs that built credible financial discipline. The program was called SHG ± Bank linkage program. Over
the time, the banks provided other facilities like housing loans and micro insurance services to the poor.
There were for profit MFIs, mutual benefit MFIs and not for profit MFIs that participated actively in
spreading microfinance initiatives across India. By 2004, there were around1,000 MFIs in the country.
Realizing under lying potential of microfinance, several commercial banks entered into partnership
with MFIs. Both banks and MFIs stood to benefit from this association as banks could reach the
interior part of the country and MFIs could access more funds and thus reach more people. With the
huge potential and low NPAs, several private and foreign banks, unveiled their plans to enter the Indian
microfinance sector. The government and the RBI announced several measures to boost microfinance
activities in the country. RBI allowed the NGOs involved in microfinance activities to raise External
Commercial Borrowings up to US$ 5million a year. With increase in competition and availability of
funds, the Indian microfinance sector could be the ultimate beneficiary. Still there are several poor,
who were not under the purview of microfinance, the number of SHGs and microfinance programs did
not have any major impact on poverty alleviation in the country.
Only in some of the well-developed states in the country, SHGs and microfinance gained
popularity. Lot of ground work was required to spread microfinance activities in North and North East
regions of the country.
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The purpose of this study is to understand the mechanism of Micro-finance in J&K STATE, and its
potential in J&K STATE with respect to J&K BANK.
The study was descriptive in nature and contained detailed interviews with Managers (1-level, 2-level,
and 3-level) and bank officials of J&K Bank for understand the potential of Jammu & Kashmir Potential in
terms of Micro-finance. The secondary data was collected during the study it include Annual reports of
bank, different websites, books etc.
The man focus of study was to know the potential of micro-finance of Jammu and Kashmir bank and
different schemes of Jammu and Kashmir bank in-terms of micro-finance. Time constraint (only 45
days), money constraint and situation in the state were the study was conducted contributed to the
limitation of the study.
The J&K State is 19th populous state of Country .However stands second last in case of literacy
positioned after Bihar. We also stand in the bottom four in case of employment. Still only 3.8% of our
population is below poverty line, which shows that people here are skilled in various craftsmanship and
so self made which again depict huge potential for micro enterprises in J&K.
According to one survey we have 27 Handicraft Federation in J&K with around 270 SHG’s and 2700
members
The J&K Bank is the only Bank in the state having about more than one third of the total credit
share in the STATE.
The J&K Bank is the only in the state which has provided the credit to the
Tourism industry.
The potential in the under – financed productive sectors like, tourism, Handicrafts, Dastkar
finance and Agriculture commodities and in the artisan sector & zafran has not been fully taped by
the J&K Bank.
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The J&K Bank has established the credit counseling centers in the every district of the STATE,
which helps the people in getting information regarding various lending schemes of the bank.
During the internship I have worked in loans & advances department, the opportunity help to see
firsthand way of working of officials in loans & advance department. I was given ample opportunity to
see how different loans are granted and the terms and conditions for granting of micro-finance loans.
Micro Finance
Micro Finance is a source of financial services for entrepreneurs and small businessmen, lacking access
to banking and related services. The two main mechanisms for the delivery of financial services to such
clients are:-
The concept of micro finance was pioneered in 1976 by Mohd. Yunus founder of Grameen bank in
Bangladesh.
Micro finance is a general term to describe financial services to low income individuals or to those who
do not have access to typical banking services.
Micro finance is also the idea that low-income individuals are capable of lifting themselves out of
poverty if given access to financial services.
Micro finance is a broad category of services, which include microcredit. Microcredit is provision of
credit services to poor clients. Microcredit is one of the aspects of microfinance and the two are often
confused.
BACKGROUND
NEED FOR MICRO-FINANCE: THE GAP BETWEEN DEMAND AND
SUPPLY
Since the 1950,s various governments in India have experiments in India have
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Experimented with a large number of grant and subsidy based poverty alleviation progmmers’. Studies
show these mandatory and dedicated subsidized financial programmers'. Implemented through banking
institutions, have not been successful in meeting their social economic objective:
The common features of these programmers were:
1. Target orientation
2. Based on grant /subsidy, and
3. Credit linkage through commercial banks.
These Programmers
a. Were often not sustainable.
b. Perpetuated the dependent status of the beneficiaries.
c. Depended ultimately on government Employees for delivery.
d. Led to misuse of both credit and subsidy and
e. Were treated at best as poverty alleviation interventions.
This thing was totally ignored by the banks. The reason behind this was that, Banks too never really look
on them as a profitable and commercial activity. According to a 1995 World Bank estimate, in most
developing countries the formal financial system reaches only the top 25% of the economically active
population-the bottom 75% have no access financial services apart from money lenders'. In India to the
formal financial institutions have not been able to reach the poor householder, particularly, women in
the unorganized sector. Structural rigidities and overheads lead to high cost of making small loans.
Organizational philosophy has not been oriented towards recognizing the poor as credit worthy. The
problem has been compounded by low level of influence of the poor, either about their credit
worthiness or their demand for savings services.
Large banks at government request have often implemented micro-finance programmers'. Low levels of
recovery have been further eroded due to loan wavier programmers'.Lending to institutional
disenchantment with lending to small borrowers.
All this gave rise to the concept of micro-credit for the poorest segment along with a new set of credit
delivery techniques. With the support of NGO, s an informal sector comprising Small Self Help Groups
(SHGs) [Definition of SHGs in Box-A] started mobilizing savings of their members and lending these
resources among the members on a micro scale. The potential of these SHGs to develop as local
financial intermediaries to reach the poor has gained recognition due to their community based
participatory approach and sustainability-recovery rates have been significantly higher than those
achieved by commercial banks in spite of loans going to poor, unorganized individuals without security
or collateral
SHG Definition
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Success stories in neighboring countries, like Grameen Bank in Bangladesh, Bank Rakiat in
Indonesia, commercial & industrial Bank in Philippines etc. gave further boost to the concept in India in
the 1980s.
The Global summit on Micro-Finance held in Washington in feb.1997 set a global target of covering 100
million poor families with credit by 2005. It was accepted that 25-30 million of these could be in India
alone.
The poor in India define the micro-finance market. The Planning Commission estimate of 1993-
94 says36% of the population or 320 million people live below the poverty line, out of which
140-150 million are women. Assuming that only 30% of -finance as a method of poverty alleviation, it is
estimated that 40-50 million poor women would need credit.
As against this, it is estimated that all agencies in India engaged in the provision of micro-finance
services, would have together covered barely 1 million poor people by the close of 1998-99
The most prominent national level micro-finance apex organization providing micro finance
services for women in India is the National Credit Fund for Women or the Rashtriya Mahila Kosh (RMK).
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Secondary Source: This is the second data that has already by collected by others. It includes data collection
through
Magazines
Journals
Internet
Research methodology:
This chapter deals with the methodological steps adopted in the present study. The
research procedures followed are described under the following headlines:
Selection of locale
Selection of sample
Tools and techniques used in the study
Procedure for data collection
Analysis
Primary Data:
Personal Interview.
RESEARCH DESIGN
Fundamental to any marketing research project is a sound research design. A good research design has
certain characteristics viz. problem definition specific method of data collection and analysis etc;
A Research design is purely and simply the frame work or plane for a study that guides the collection
and analysis of data in this descriptive research method was adopted.
DATA COLLECTON
Data collection is an essential part of every project. Success or failure of any project entirely depends on
the method of collection of data. The data can be collected by the following two ways.
a) PRIMARY SOURCE
b)SECONDARY SOURCE
In this project, primary data was collected from the Managers through face to face interviews
The information brochures of the bank and articles in newspapers have been consulted as a
secondary source of information. Secondary data has also been collected through the various
websites on the Internet.
Contact method- The respondents were contacted personally.
Sampling plan
Population:-The managers operating in District Baramulla.
Sample unit:- Any manager of the J&K bank.
Sampling Procedure:- Convenience Sampling
Sample size:- 50 Mangers (1 level 2nd level 3rd level)
Technique for Data Analysis:- Analysis of data is explained with the help and Bar Graphs and
tabular representation.
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Requirement of Micro-finance
The lack of access to credit for the poor is attributable to practical difficulties arising from the discrepancy
between the mode of operation followed by financial institutions and the economic characteristics
and financing needs of low-income households. For example, commercial lending institutions require
that borrower s have a stable source of income out of which principal and interest can be paid back
according to the agreed terms. However, the income of many self employed households is not stable,
regardless of its size. A large number of small loans are needed to serve the poor, but lenders prefer
dealing with large loans in small numbers to minimize administration costs. They also look for collateral
with a clear title - which many low- income households do not have. In addition bankers tend to consider
low income households a bad risk imposing exceedingly high information monitoring costs on
operation .Emphasis shifted from rapid disbursement of subsidized loans to prop up targeted sectors
towards the building up of local, sustainable institutions to serve the poor. Microcredit has largely been a
private (non-profit) sector initiative that avoided becoming overtly political, and as a consequence, has
outperformed virtually all other forms of development lending. Indeed, since the 1980s, microfinance
programs have improved upon original methodologies and extended beyond conventional thinking.
First, micro finance demonstrated that poor people, and especially women, had excellent repayment
rates (and often, rates that performed better than those in formal financial sectors). And second, that the
poor were willing and able to pay interest rates that would allow the micro finance institutions
(MFIs) to cover costs.
Traditionally microfinance was focused on providing a very standardized credit product. The poor, just
like anyone else, need a diverse range of financial instruments to be able to build assets, stabilize
consumption and protect themselves against risks. Indeed, in many developing countries, self-
employment through microcenter -price is often the only way to provide for families and the local
environment. Thus, we see a broadening of the concept of microfinance---our current challenge is to find
efficient and reliable ways of providing aricher menu of microfinance products.
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The typical microfinance clients are low- income persons that do not have access to formal financial
institutions. Their “microenterprises" represent an estimated 80% of the total enterprises in the world,
50% of urban enterprises and 20% of the GNP of their countries.
Microfinance clients are typically self-employed, often household-based entrepreneurs. In rural areas,
they are usually small farmers and others who are engaged in small income-generating activities such as
food processing and petty trade. In urban areas, micro are more diverse and include shopkeepers,
service providers, artisans, street vendors, etc. Microfinance clients are poor and vulnerable non-poor
who have a relatively stable source of income Access to conventional for multi- financial institutions, for
many reasons, is inversely related to income: the poorer you are the less likely that you have access. The
poor often obtain financial services from informal financial relationships - credit can be available
from commercial and non-commercial lenders, but often at very high interest rates; saving services
can be available through savings clubs, credit associations and the like. As a result, the chances are that,
the poorer you are, the more expensive or onerous informal financial arrangements. Moreover, informal
arrangements may not suitably meet certain financial service needs or may exclude you anyway.
Individuals in this excluded and under- served Market segment are the clients of microfinance
.Microfinance generally targets poor women because they have proven to be reliable credit risks and
when they have the financial means, they invest that money back into their families, resulting in
better health and education, and stronger local economies. By providing access to financial services -
loans and responsibility for repayment, maintaining savings accounts, providing insurance - microfinance
programs send a strong message to households and communities. Studies have shown that women
become more assertive and confident, have increased mobility, are more visible in their communities and
play stronger roles in decision making.
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Microfinance brings the power of credit to the grassroots by way of loans to the poor, without
requirement of collateral or previous credit record. Experience shows that microfinance can help
the poor to increase income, build viable businesses, and reduce their vulnerability to external
shocks. It can also be a powerful instrument for self-empowerment by enabling the poor,
especially women, to become economic agents of change .Poverty is multi-dimensional, and by
providing access to financial services, microfinance plays an important role in the fight against the many
aspects of poverty. Access to credit allows poor people to take advantage of economic opportunities -
for their homes, their domestic environments and their communities. For instance, income
generation from a business helps not only the business activity expand but also contributes to
household income and its attendant benefits on food security, children's education, etc. Moreover, for
women who, in many contexts, are secluded from public space, transacting with formal institutions
can also build confidence and empowerment. Recent research has revealed the extent to which
individuals around the poverty line are vulnerable to shocks such as illness of a wage earner, weather,
theft, or other such events. These shocks produce a huge claim on the limited financial resources of the
family unit ,and, absent effective financial services, can drive a family so much deeper into poverty that it
can take years to recover.
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Microfinance in India:
“Money, says the proverb makes money. When you have got a little, it is often easy to get more. The
great difficulty is to get that little.”Adams Smith.
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Today India is facing major problem in reducing poverty. About 250 million people in India are under
below poverty line. With low per capita income, heavy population pressure, prevalence of massive
unemployment and underemployment, low rate of capital formation, misdistribution of wealth and
assets, prevalence of low technology and poor economics organization and instability of output of
agriculture production and related sectors have made India one of the poor countries of the world.
Some 30 million women have formed 2.2 million small businesses and another 400,000 are expected to
be in place by March, 2007, according to the National Bank of Agriculture and Rural Development. About
$2.48 billion has been extended to these groups, which predominantly run by women, over the last
decade.
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The government of India has enacted the Micro, Small and Medium Enterprises Development (MSMED)
Act, 2006 on June 16, 2006 which was notified on October 2, 2006. With the enactment of MSMED Act
2006, the paradigm shift that has taken place is the inclusion of the services sector in the definition of
Micro, Small & Medium Enterprises, apart from extending the scope to medium enterprises. The
MSMED Act, 2006 has modified the definition of micro, small and medium enterprises engaged in
manufacturing or production and providing or rendering of services. The reserve bank has notified the
changes to all scheduled commercial banks. Further, the definition, as per act, has been adopted for
purposes of bank credit vide RBI.
II. A Small Enterprise is an enterprise where the investment in Plant and Machinery is
more than Rs 25 Lakh but does not exceed Rs 5 crore.
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COMPANY PROFILE
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The origin of Jammu and Kashmir bank limited, more commonly referred to as J&K Bank, can be traced
back to the year 1938, when it was established as the first state- owned bank in India. The bank was
incorporated Ist October 1938 and it was in the following year (more precisely on 4 thJuly 1939) that it
commenced its business, in Kashmir. It was initially set up as a semi-state bank, with its capital being
contributed by state as well as the public under the control of the state government.
Jammu and Kashmir bank has to face serious problems in 1947 i.e. at the time of independence. With
the partition of Pakistan, two out of the ten branches of the bank, namely the ones in Muzaffarabad and
Mirpur, fell to the other side of the line of control (now pak occupied Kashmir), along with cash and
other assets. At that point of time, in keeping with the extended central laws of the state, J&K Bank was
categorized as a government company, as per the provisions of Indian companies Act 1956.
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It was in the year 1971 that Jammu and Kashmir bank was granted the status of a ‘Scheduled Bank’. Five
years later, it was declared as “A” class Bank, by the Reserve Bank of India (RBI).
As the year passed on, the bank started achieving more and more success. Today, it boasts of more than
685 branches across the country. It was only recently that Jammu and Kashmir Bank became a billion
dollar company. Governed by the Companies Act and Banking Regulation Act of India, it is regulated by
RBI and SEBI. It finds a listing on the National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) as
well.
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BRAND IDENTITY
The new identity for J&K Bank is a visual representation of the Bank philosophy and business strategy.
The three colored squares represent the regions of Jammu, Kashmir and Ladakh. The counter- form
created by the interaction of the squares is a falcon with outstretched wings a symbol of power and
empowerment. The synergy between the three regions peoples the bank towards new horizons. Green
signifies growth and renewal, Blue signifies stability and unity and Red signifies energy and power. All
these attributes are integrated and assimilated in the white counter- form.
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The company’s mission is two- fold: To provide the people of J&K international quality financial service
and solutions and to be a super-specialist bank in the rest of the country. The two together will make it
the most profitable bank in the country.
The Banks vision is “To catalyze economic transformation and capitalize on growth”. The bank aspires to
make Jammu and Kashmir the most prosperous state in the country, by helping create a new financial
architecture for the J&K economy, at the centre of which will be the J&K Bank. The Bank is committed to
achieve healthy growth in profitability and simultaneously to remain consistent with the Banks risk
appetite and at the same time ensuring the highest levels of ethical standards, professional integrity and
regulatory compliance.
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SWOT ANALYSIS
The term SWOT is the acronym made up of four words viz, strength, weakness, opportunities and
threats. The first two variables are internal to an organization whereas the last two are external. The
value of SWOT analysis cannot be over emphasized. It is rightly said “Winners recognize their
limitations but focus on their strengths; losers recognize their strength but focus on their limitation”.
SWOT ANALYSIS
STRENGTHS OPPERTUNITIES
WEAKNESS THREATS
INTERNAL FACTORTS
1. STRENGTH
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Strength is defined as something which is positive, good o such other characteristics that give to the
company an edge in the competitive market. The Bank has one unique source of strength which if
cultivated carefully, can be virtually impregnable – its roots are in the state, and as such it shares with
the people of Jammu and Kashmir a kinship and empathy for the cause of the state’s progress, which no
outside bank ever can. The J&K Bank also performs the leader’s role in the J&K. As a leader the bank
continued to discharge its lead Bank responsibility in 8 out of 14 districts of J&K state satisfactorily.
2. WEAKNESS
A weakness refers to something which one lacks. It is something which restricts us to move forward.
While doing my winter training in the J&K Bank I found the following weakness:
EXTERNAL FACTORS
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1. OPPORTUNITIES
Opportunities are entirely external concerning the business environment. Opportunities do not come
very frequently and therefore, the management must exploit them to the maximum extent without any
delay. Each opportunity should be analyzed in terms of its profitability. The opportunities analyzed for
the J&K Bank are:
There is agriculture market which is still fully not trapped by the J&K Bank. There is lots of
schemes regarding agriculture such as post Harvest Preservation scheme and many other
schemes.
The historical activities of the state such as carpet industry, dastakar finance, khatamband
schemes and many other activities of historical importance are not still fully covered by J&K
Bank.
Increase business activities particularly in south and east India.
Making banking activity more simple and fast.
Taking up newly and big venture projects.
Continued emphasis on infrastructure facilities.
2. THREATS
With every opportunity, there also goes alongside certain threats which may adversely affect the
profitability and competitive capability of an enterprise. The threats analyzed are:
1. Competitors like HDFC Bank, Central Co-operative Bank, ICICI Bank etc. may enter in the field to
provide finance facility.
2. There may be change in the policies of the state government.
3. Better facilities in terms of technology, people and funds.
4. Economic liberalization allowed private banks to operate completely, thus forcing treat.
LOAN SCHEMES
1) Housing Finance:
2) Educational Finance:
Education Loan Scheme
Term Loan For B.Ed/ M.Ed. Courses
Budshah Primary Education Finance
3) Automobile Finance:
Car Loan Scheme
School Bus Finance
Two-Wheeler Finance
Car Loan for Used Cars
Commercial Vehicle Finance
Passenger Bus/mini-bus Finance
Old Passenger Buses/mini-buses Finance
Commercial Vehicle Finance (used vehicles)
4) Specialized Finances:
Zafran Finance
Dastkar Finance
Contractor Finance
Laptop/PC Finance
Giri Finance Scheme
Roshni Financing Scheme
All Purpose AgriTerm Loan
Craft Development Finance
Commercial Premises Finance
Khatanband Crafts men Finance
fruit Advances Scheme( for apple)
Help Tourism (For Kashmir valley only)
Establishment of Mini Sheep farms in private Sector
5) Other Finances:
Consumer Loan
Fair Price Shop Scheme
SAHOLIAT/SARAL Finance
Personal Loan to Pensioners
Travel & Tourist Taxi Operators
Mortgage Loan for Trade & Service Sector
Loans against Mortgage of Immovable Property
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7) Insurance
Non Life Insurance products
Life Insurance products
8) Cards
Merchant Acquiring
Empowerment Credit Card
Global Access Debit Card
9) Tax Products
Tax Saver Deposit Scheme
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BOARD OF DIRECTORS
The Board of Directors of the Bank consists of 10 members. The Board sits more than a dozen
times in a year to review the business activities of the Bank. It also plans and regulates the
future activities of the Bank through policy decisions and administrative guidelines. All the
important decisions of the Bank have to be endorsed by the Board of Directors before their
implementation.
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BOARD OF DIRECTORS
Mr. R.K. Chhibber
Chairman and CEO
Dr. Arun Kumar Mehta Dr. Rajeev Lochan Bishnoi Ms. Monika Dhawan
IAS Director Director Executive
Mr. Naba kishore Sahoo Mr. Vikram Gujral Mr. Nitishwar Kumar
Executive Director Director Director
Mr. Anil Kumar Misra Dr. Mohd. Ishfaq Wani Mr. Zubair Iqbal
Director Director Director
ORGANISATIONAL STRUCTURE
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Branch Office
CORPORATE HEADQUARTER
The corporate Headquarter of the Bank is located at Srinagar and is headed by chairman cum
Chief Executive officer (CEO), who is appointed by the J&K Government for a period of 3 to 5
years. Generally, the chairman is selected from reputed Economists, Bankers or the
Administrators of the state. The chairman is guided by the Board of Directors of the Bank.
ZONAL OFFICE
Under Corporate Headquarters there are 4 Zonal Officers spread all over India. A zonal Manager,
who is of the rank of joint General Manager/Deputy General Manager of senior Management
cadre, heads Zonal officers and is assisted by the Assistant General Managers/Chief Managers
heading respective Departments.
AREA/DISTRICT OFFICES
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Under Zonal Offices, there are Area/District Offices. The District Office is headed by the
concerned District Manager. The Branch Managers report to their respective District Manager.
Presently the Bank has 11 District Offices and 3 Area Offices.
BRANCH OFFICE
The various Branches of the Bank in Jammu And Kashmir State are divided into 5 different
categories whereas in Delhi Zone they are divided into 2 categories, depending on the quantum
of business.
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BANKING OPERATIONS
Audit
Banking Operations
Communications
Corporate Services
Debt Administration
Financial Markets
Financial Services
Research
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Potentials of Microfinance-a review of J&k Bank
a) AUDIT
Audit is responsible for conducting the independent and objective appraisals that will
examine and evaluate Bank operations.
b) BANKING OPERATIONS
Key players in three of the bank’s core functions: Currency, Financial system, and funds
Management.
c) COMMUNICATIONS
Helps the Bank to meet its commitment, openness, transparency and build public
relations.
d) CORPORATE SERVICES
The Corporate Services helps to comprise the following service areas: Human Resources,
Information Technology, Knowledge and Information, Facilities and Protective services.
e) DEBT ADMINISTRATION
Ensures the delivery of cost-effective back-office operations and provides policy advice.
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Potentials of Microfinance-a review of J&k Bank
g) FINANCIAL MARKETS
h) FINANCIAL SERVICES
j) RESEARCH
Research provides the Bank to manage with high-quality analysis of the economy and
related policy issues and new trends in the market.
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Potentials of Microfinance-a review of J&k Bank
Micro-finance focuses on to help poorest families with very small loans (Micro-credit) either to engage
them in productive activities or grow their tiny businesses. With the passage of time it has been realized
that the poor and very poor who lack access to traditional formal financial institutions require a verity of
financial products.
Poverty is an age old and worldwide phenomenon. It affects the quality of life of the people in the
society in one form or other. J&K is having a huge percentage of population living below poverty line.
The unemployment / underemployment, underdeveloped agricultural and horticultural sectors,
unbalanced development with huge regional imbalances, illiteracy, shortage of capital, lack of
entrepreneurships etc are some of the major causes of poverty in the J&K state.
Relief and subsidies cannot eradicate poverty. It needs to be removed through creation of productive
employment opportunities, development of basic infrastructure and other social conditions. Productive
employment generates growth, creates assets and thus improves the economic condition of the poor
who can get engaged in such pursuit. At the same time, growth through productive employment creates
a multiplier effect for bringing about a change in the economic scene.
In the backdrop, the J&K Bank has been playing significant role for the upliftment of poor and to raise
the living standard of masses and ameliorate their socio-economic conditions to achieve balanced
economic growth with social justice in the state of Jammu and Kashmir. The bank has reached to those
people who have certain entitlements in the form of productive assets, education and skills; the
possession of otherwise can generate incomes to by the food requirements above the subsistence level.
Since poverty originates in the villages the bank took various initiatives to continue it. A number of
banks poverty eradication programme are rural centric. Under the programme the bank undertakes
various initiatives to raise the standard of people and elevate poverty. The program covers area of
agriculture, horticulture, village & cottage industries, Handicraft (Shawls, carpets), tourism and other
allied industry on one hand promotion of health, sanitation, education and others.
The Micro-finance is being regarded as the dignified way of crossing the poverty line by the weakest
section of the society. This anti-poverty tool has been tested in many parts of the world.
The J&K Bank has been organizing micro finance awareness camp throughout the state and created
awareness about various credit products which are given as under:
Kissan Credit Cards
Self Help Groups
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Potentials of Microfinance-a review of J&k Bank
Crop Loans
Village Industries and
Self-employment Schemes
Handicraft Term Loans.
In order to generate employment avenues for the masses, the bank substantially contributes to the six
major government sponsored schemes these are:
Swarnjyanti Gram Swarozgar Yojana (SGSY)
Prime Minister Rozgar Yojna (PMRY)
J&K Self-employment schemes (SJSRY)
The Scheme for Schedule Caste/Schedule Tribe and other backward classes (SSC/SST)
Khadi and Village Industry (KVIB)
The bank has played a major role in providing employment through financing of the projects under
these schemes. Disbursement through SHGs is an effective tool for delivering credit to rural pool for
their economic empowerment and social development. The impact of SHG on members is in term of
developing savings and thrifts empowerment, relief from private money lenders, assistance for welfare
and economic activities, increase in literacy levels, reduction in transaction cost and credit at door step.
Keeping this in a view, the bank disbursed Rs. 400 million through SHGs in J&K state, much more than
any other state.
J&K Grameen Bank
J&K Grameen Bank (JKGB), was established on 30th June 2009 after amalgamation of two erstwhile
RRBs viz. JRB and KRB in accordance with GOI Notification dated 30th June 2009 issued under sub-
section (1) of section 23A of the RRB Act, 1976 (21 of 1976). The area of operation of the back is
extended to 11 Districts, besides some parts of District Srinagar and Ganderbal of J&K State. The
network of the bank consists of two Regional Offices, Six Area Offices and 176 branches with 7 extension
counters. The main objective of the Bank is to improve the economy of rural, semi-urban & urban
centers.
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Quantum of Maximum: 50,000/= per room and 10.00 lacs per guest
Loan house.
Components of
Cost on account of renovation, painting, bedding, furniture,
Project Cost
dining table, flooring, crockery, cutlery, colour television etc.,
required for renovation/refurbishing of the house.
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Potentials of Microfinance-a review of J&k Bank
Margin 30%
Rate of
Interest (Conditions Apply)
Moratorium 6 months.
Quantum of finance Max. 1.00 Lac depending upon the activity to be financed.
Multiple activities can also be considered for assessing the
quantum of finance.
Rate of
Interest(Subject to (Conditions Apply)
Change)
Production/Input Cost
• Cost of fertilizer
• Cost of fungicides/pesticides/insecticides etc.
• Cost of fertilizers/fungicides/pesticides/insecticides
application
• Cost of Watch & Ward and
• Post Harvest maintenance
Marketing Costs
• Cost of Boxes
• Cost of Packing Material
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Potentials of Microfinance-a review of J&k Bank
Security Primary
• Hypothecation of fruit crop/packing material.
• Hypothecation of book debts.
Collateral:
Security
Limit
Upto 1.00 lac Nil other than personal
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Potentials of Microfinance-a review of J&k Bank
Margin
Zafran Finance
Objective To provide adequate and need based financial assistance for
cultivation of saffron. The term loan shall cover the entire
plantation & production costs including plant material,
agricultural machinery, labour, etc.
Eligibility All saffron growers including small, marginal & large farmers
Quantum of The unit cost, Margin & maximum amount of finance inclusive
Finance of the interest during moratorium (capitalized) shall be as
follows:
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Potentials of Microfinance-a review of J&k Bank
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Potentials of Microfinance-a review of J&k Bank
Processing Nill
Charges
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Potentials of Microfinance-a review of J&k Bank
Rate of Interest(Subject to
(Conditions Apply)
Change)
Repayment Period The Term loan facility of 2.00 lacs shall be
repaid in 10 equal half yearly installment of
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Potentials of Microfinance-a review of J&k Bank
b) Breeder (borrower)
(Amt.
in Natural Death 60,000
Accidental death 1,50,000
Total Disability 1,50,000
Partial Disability 75,000
Rupees)
Pre-payment The borrower can pre pay the Term loan after
initial lock in period of 3 years from the date of
disbursement. The Subsidy component over
and above the actual utilization in such
accounts shall be returned to the Directorate
of Sheep Husbandry Via account Payee
instrument.
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Other incentives from sheep The Department shall provide two good
Husbandry Department. quality rams free of cost to each unit for
breeding coverage.
The department shall provide round the year
free veterinary healthcare /aid to each Mini
sheep Farm. The medicines required for the
purpose and available with the Deptt. Shall be
provided to the unit at subsidized rates.
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Potentials of Microfinance-a review of J&k Bank
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The unit cost, Margin & maximum amount of
Potentials of Microfinance-a review
financeof J&k Bank be
shall as follows:
A) Finance for cultivation under Green Houses
a) Composite loan for cultivation of
T i) Lillium Amt in
h a) Unit Size 20 x 80 ft
i b) Capital Cost for construction of
3,50,000
s Greenhouse's
c) Operative Expenses 2,25,000
d) Total Cost 5,75,000
e) Margin @ 20% of d. 1,15,000
f) Total Loan Amount 4,60,000
g) TL component 2,80,000
h) WCTL Component 1,80,00
ii) Carnation
20 x 80
a) Unit Size
ft.
b) Capital Cost for construction of
3,50,000
Greenhouse's
c) Operative Expenses 1,15,000
d) Total Cost 4,65,000
e) Margin @ 20% of d. 93,000
f) Total Loan Amount 3,72,000
g) TL component 2,80,000
h) WCTL Component 92,000
iii) Rose
a) Unit Size 20 x 80 ft
b) Capital Cost for construction of
3,50,000
Greenhouse's
c) Operative Expenses 70,000
d) Total Cost 4,20,000
e) Margin @ 20% of d. 84,000
f) Total Loan Amount 3,36,000
g) TL component 2,80,000
h) WCTL Component 56,000
B) Finance for cultivation of Gladiolus in Open
Fields
a) Unit Size (size of land) 4 Kanals
b) Capital Cost 2,20,000
c) Operative Expenses 3,00,000
d) Total Cost 5,20,000
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e) Margin @ 20% of d. 1,04,000
f) Total Loan Amount 4,16,000
g) TL component 1,76,000
Potentials of Microfinance-a review of J&k Bank
Upto 5lacs
1) Hypothecation of the stocks &Assets
created.
2) Third Party Guarantee of Two person
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Potentials of Microfinance-a review of J&k Bank
Seed Capital Fund Scheme under “Sher-e –Kashmir Employment and Welfare
Programme for the Youth (SKEWPY)” of Government of Jammu & Kashmir.
Objective To provide finance to eligible candidates sponsored
by JKEDI under the Seed Capital Fund Scheme of
Government of Jammu & Kashmir.
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Potentials of Microfinance-a review of J&k Bank
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Potentials of Microfinance-a review of J&k Bank
II). Groups
35% of the project cost subject to a maximum of 10
lacs.
* Technically Qualified Persons shall include
Engineers, Doctors, Computer Science& Technology
Graduates, MBAs, etc.
** The Screening Committee shall decide as to which
case falls in this category.
Bank Loan:
65% of the project Cost .In cases where the bank
finance is secured by CGTMSE Cover, the maximum
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Potentials of Microfinance-a review of J&k Bank
Total 2,37,800
Repayment The Term loan facility of 2.00 lacs shall be repaid in 10
Period equal half yearly installment of 20, 000/- each starting
after 18 months from 1st disbursement.
Other 1. The Department shall provide two good quality rams free
incentives of cost to each unit for breeding coverage.
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Potentials of Microfinance-a review of J&k Bank
from sheep 2. The department shall provide round the year free
Husbandry veterinary healthcare /aid to each Mini sheep Farm. The
Department medicines required for the purpose and available with
the Deptt. Shall be provided to the unit at subsidized
rates
Processing\
Nil
upfront
charges
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Potentials of Microfinance-a review of J&k Bank
DATA ANALYSIS
ACCUMLATED DEPOSITS V/S LOAN GRANTED IN DIFFERENT BANKS OPPERATING IN JAMMU AND KASHMIR
40000
35000
30000
25000
ACCUMALATED
20000 DEPOSITS(CRORES)
LOANS GRANTED(CRORES)
15000
10000
5000
0
J&K BANK SBI PNB
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Potentials of Microfinance-a review of J&k Bank
22.3
J&K BANK
38 SBI
PNB
27.56
3000
2500
2000
1000
500
0
J&K BANK SBI PNB
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Potentials of Microfinance-a review of J&k Bank
J&K bank has highest branch network of almost 817 branches, which include 45 metro branches, 186 urban branches, 152
semi-urban branches and 434 rural branches, which are spreed over around 20 states and one union territory. The company
operates around 885 automated tellar machines (ATMs). The countrys biggest bank, State bank of india (SBI) has only 72
branches in rural areas and Punjab National Bank (PNB) with just 59 branches including 29 in rural area. Comparative
analysis of all these banks reveals startling facts. As against the benchmark of 60%, the C.D. Ratio of all banks operating in
the state at the end of Q2 of FY 2014 to 2015 stood at 43.38% against 40.47% during the corresponding period of previous
year. Which has gone down by our 10% when compared to march 2013. JK Bank alone has disbursed Rs 3,916.27 crores,
which accounts for 71% of the total credit disbursed by 46 banks/ financial institutions operating in the state upto 30th sep
2014 total advances at the end of march 2014 of all banks stood at Rs. 19993.88 crore against total deposits of Rs 55,143.60
Crores accumulated by them.
The JK Bank is the only private sector bank in the country assigned with the responsibility of convening state level bankers’
committee (SLBC) meetings. The bank continued to discharge its lead bank responsibility in 12 districts i. e Srinagar,
Ganderbal, Budgam, Baramulla, Bandipora, Kupwara, Anantnag, Kulgam, Pulwama, Shopian, Poonch, Rajouri out of 22
districts of JK satisfactory. The other 10 districts i.e Jammu, Samba, Kathua, Udhampur, Reasi, Doda, Ramban, Kashtwar, Leh
and kargil are managed by State bank of India.
SHOPS,OFFICES)
SEED CAPTAL FUND SCHEME 299 446 574 711 823 922
J&K HANDICRAFTS FINANCE 1109 1448 1687 1906 2560 2994
MINI SHEEP FARMS FINANCE 258 372 494 604 711 827
FLORICULTURE FINANCE 242 304 390 476 581 676
TOTAL 6,129 9,038 11,828 14,813 18,247 22,247
Help tourism, J&K Handicrafts finance, J&K Dastkar finance is best choice people have adopted,
reason begin Tourism and handicrafts are backbone of J&K state.
Zafran finance is also increasing but not as per required, the J&K state produces best zafran in
the, more schemes should be there, people should be encouraged to take zafran finance.
Bank has financed commercial premises finance The Sunday market in Srinagar is an example of
that Rs 98 crore business a month. J&K Bank has a turnaround of Rs 32 crore from the every
week
The floriculture is increasing day by day with J&K state have Asia’s biggest “tulip garden” more
and more schemes should be introduced in floriculture.
ALL PURPOSE ARGI TERM LOAN, FRUIT ADVANCES SCHEME (APPLE) finance is also increasing.
Conclusion
Some valuable lessons can be drawn from the experience of successful Microfinance operation. First
of all, the poor repay their loans and are willing to pay for higher interest rates than commercial
banks provided that access to credit is provided. The solidarity group pressure and sequential
lending provide strong repayment motivation and produce extremely low default rates. Secondly,
the poor save and hence microfinance should provide both savings and loan facilities. These two
findings imply that banking on the poor can be a profitable business. However, attaining financial
viability and sustainability is the major institutional challenge. Deposit mobilization is the major
means for microfinance institutions to expand outreach by leveraging equity (Sacay et al 1996). In
order to be sustainable, microfinance lending should be grounded on market principles because
large scale lending cannot be accomplished through subsidies.
The absence of savings has unfortunately been one of the distinguishing features of Indian microfinance
and prevents it from providing a financial service to the poor which is as valuable to them as
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Potentials of Microfinance-a review of J&k Bank
microcredit,” the report outlines. There are strong synergies between micro insurance and microcredit.
Insurance offers safeguards to assets created under microcredit programmes. It also protects savings
from being wiped out by shocks arising out of sickness, death, accidents or droughts
A main conclusion of this project is that microfinance can contribute to solving the problem of
inadequate housing and urban services as an integral part of poverty alleviation programmes. The
challenge lies in finding the level of flexibility in the credit instrument that could make it match the
multiple credit requirements of the low income borrowers without imposing unbearably high cost of
monitoring its end-use upon the lenders. A promising solution is to provide multi-purpose loans or
composite credit for income generation, housing improvement and consumption support.
Consumption loan is found to be especially important during the gestation period between
commencing a new economic activity and deriving positive income. Careful research on demand for
financing and savings behavior of the potential borrowers and their participation in determining the
mix of multi-purpose loans are essential in making the concept work (tall 1996).
Eventually it would be ideal to enhance the creditworthiness of the poor and to make them more
"bankable" to financial institutions and enable them to qualify for long-term credit from the formal
sector. Microfinance institutions have a lot to contribute to this by building financial discipline and
educating borrowers about repayment requirements.
The J&K bank is help the people of J&K in every possible way in terms of granting micro-finance
loans and is in-terms helping to tackle the menace of unemployment and is helping the J&K STATE to
grow economically as well.
Lot needs to be more done in-terms of micro-finance to grow rapidly because micro-finance is need
of hour not only is J&K but is entire country to tackle the unemployment , to reduce poverty and to
increase the economy of country.
It is observed that JK Bank is playing a significant role in Micro-Finance. It provides different types of
services to the people.
All the employees of the JK Bank are working efficiently to provide services to the customers. Yet there
is a gap between the bank and the customers. For this the bank has to take the remedial measures and
should provide the facilities and the assurance to the customer that the bank is always in their service.
FINDINGS
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No doubt the concept of microfinance is not new to subcontinent however the introduction of
microfinance as a programme for developing and uplifting poor and underprivileged segments
of society has not been taken seriously.
During my market survey (Target Area District Anantnag) I observed that, a huge chunk of
population more than 56% is still unattended. The reasons are:-
1) Unawareness about developments in financial sector.
2) Illiteracy among Masses.
3) Lack of information.
4) Scarcity of MFOs/Financing Agencies.
The key bottleneck is the shortage of MFIs operating in the state. No doubt there are numerous
micro financing organizations and NGOs in India but J&K in general and south Kashmir in
particular have hardly any organization working towards the cause of micro financing. There are
few organizations with limited resources operating in this part of valley.
At some places it has been observed that instead of eradicating poverty. Micro financing have
driven poor households into a debt trap.
1) High interest rates – interest rate ceiling hurt poor households that choke off the supply
of credit. The reasons are summarized as under:-
2) High establishment cost.
3) Low scale of finance (Ranging from 250,000 to 30lacs)
4) Diversion of funds. Money from loans is often used for durable consumer goods,
weddings, medical care and other consumption purpose instead of being used for
productive investments.
MFI/ Banks increasingly try to cater to customs who are influential, better off than their original
costumers, primarily poor families.
1) Corruption/ Red tapism.
2) Favoritism.
3) Selection Bias.
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4) Mismanagement.
5) Gender Bias.
6) Selective funding in order mitigate risks and incur lower costs on financing.
Involvement of brokers /inter mediaries have aggravated the situation and restricted the
outreach of finance to deserving.
The potential in the under – financed productive sectors like, tourism, Handicrafts, Dastkar
finance and Agriculture commodities and in the artisan sector & zafran has not been properly
taped by the J&K Bank.
The people are not still aware of the new products of the J & K Bank. These new schemes
include Budshah primary Education Finance J K Bank Zafran Finance, JK Bank Khatamband
Finance, JK Bank Craft Development Finance, JK Bank Giri Finance, and many other such
schemes
The J&K Bank has established the credit counseling centers in the every district of the STATE,
which helps the people in getting information regarding various lending schemes of the bank
SUGGESTIONS
Commercialize and integrate microfinance into main stream financial markets and to situate
microfinance amongst legitimate financial institutions.
Encourage entry of other players from financial markets, in order to expand outreach.
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Potentials of Microfinance-a review of J&k Bank
Microfinance experts agree that women should be primary focus on service delivery. Evidences
show that they are less likely to default on their loans than men. These initiatives shell help to
improve the:
1. Standard of living help among impoverished community.
2. Help women empowerment.
3. Improve health and child education.
4. Help in eradicating common social evils.
Bank/ state government agencies should design schemes, there by extend loans to those with
little to no assets and should engage in small size loans typically associated with microfinance as
microfinance is based on the philosophy that small amounts of credit can help end the cycle of
poverty.
RBI should be approached by the J&K state government to provide licenses to some state based
NGOs to transform into full-fledged MFIs. The J&K Bank should frame a separate department
properly licensed from RBI in order to cater to this segment.
The significance of this study lies in the fact that 60-80% of the total populations in valley are
small scale former and apple growers.
Some economically viable sectors of the state viz- tourism, agriculture, horticulture, handicraft,
has not been fully brought into the ambit of financing.
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Potentials of Microfinance-a review of J&k Bank
Financial awareness and educating people about the benefits of micro financing and about
schemes designed by governments and financial institutions for upliftment of impoverished
community.
The J&K Bank should adopt an integrated approach to agriculture financing by addressing an
entire chain from production to consumption with a deep sectoral focus. The Bank should also
include credit facilities to cold storage and warehouses.
The J&K Bank should also focus on financing of post harvest, infrastructure such as grading,
packing facility, cold storage and fruit juice manufacturing and other such facilities
The J&K Bank should now follow intensive lending rather than extensive lending; the process of
intensive lending builds the network of financial intermediation and then leverages these for
extensive lending.
The people should be informed about the new schemes of the JK Bank such as. Budshah primary
Education Finance,J K Bank Zafran Finance, JK Bank Khatamband Finance, JK Bank Craft
Development Finance, JK Bank Dastakar
The tradition arts and dastakar should be financed with the new schemes of the JK Bank so that
the traditional economic sector of the state can be boosted and can be retained in its original
form which it has lasted from past few years.
The JK Bank should develop customer oriented strategy so that the new customers can be
attract
BIBLIOGRAPHY
BOOKS:
Suresh sundaresan (2008) Micro finance-emerging trends & challenges,MPG books ltd [available
http://books.google.co.in/books?
id=iVdIxfNHyakC&printsec=frontcover&dq=micro+finance&hl=en&sa=X&ei=jVMIULyHIsiGrAeC5cjXDg&v
ed=0CD8Q6AEwAQ#v=onepage&q=micro%20finance&f=false
Susan johson (2007) Micro finance and poverty reduction, Oxfam publication [available
http://books.google.co.in/books?
id=MjWewiCahk0C&printsec=frontcover&dq=micro+finance&hl=en&sa=X&ei=jVMIULyHIsiGrAeC5cjXDg
&ved=0CF4Q6AEwBg#v=onepage&q=micro%20finance&f=false
Websites:
http://www.accion.org/page.aspx?pid=265
http://www.cse.iitb.ac.in/~cs671/web07/web06/web05/lectureslides/microfinance_annie.ppt
http://www.in.undp.org/content/dam/india/docs/ready_reckoner_on_microfinance.pdf
http://www.jkbank.net
http://www.jkbank.net/specialisedLoans.php
http://www.jkhandloomdepartment.org
http://www.jkhandloomdepartment.org/downloads/Progress%20of%20Sanctioned%20Handloom
%20Clusters%20for%20Jammu.pdf
http://www.kashmircorps.org/reports_files/2009-2010%20Microcredit%20in%20Kashmir.pdf
http://megselfhelp.gov.in/workshop/17032007/Status%20of%20Micro%20Finance%20in%20India.pdf
http://www.risingkashmir.in/news/jk-bank-for-loans-to-educated-unemployed-youth-1030.aspx
http://www.sa-dhan.net/Resources/Micro%20Finance%20Matters-March%202012%20FINAL.pdf
Research Paper:
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