2. HEART OF COMPUTER SYTEM – MAINFRAME 3. NOT EXAMPLE – MIRC READER 4. THE STORED PROGRAM – TRUE 5. NON PROCEDURAL – 4TH LANGUAGE 6. MAJOR CATEGORIES OF COMP. SOFTWARE- SUPPORT&APP 7. LARGE WEB SERVERS- SUPERCOMPUTERS 8. NOT IBM COMPATIBLE PC- APPLE 9. 2 MAJOR PLATFORM – IBM&APPLE 10. JCL – JOB CONTROL LANGUAGE 11. PROCEDURAL LANGUAGE – THIRD 12. SPREADSHEETS – PERSONAL PRODUCTIVITY 13. NOT EXAMPLE OF APP SOFTWARE – OPERATING SYSTEM SOFTWARE 14. MIDRANGE – WORK STATIONS&MINICOMPUTERS 15. ALU – ARITHMETIC/LOGICAL UNIT 16. WWW – WORLD WIDE WEB 17. WHEN DATA ITEM RECEIVED -TRUE 18.