Jannatul Ferdousi Prity

1911654630

MIS207 (Final Exam)

Section-11

Answer to the question no.- 01

The method of obtaining services or products from outsourcing substitutes is called outsourcing.

The NZY Company manufactures luxurious cloakroom services differently, depending on the
quality of the services. What they plan to expand their business in IT SYSTEM technology, and
E-commerce. As they currently have the IT team that manages the ERP framework used for
internal management. I think the company needs late outsourcing as the appropriate outsourcing
method. Choosing this outsourcing method implies that the company has already designed its in-
house IT team and now it requires outsourcing some technical work team for a professional E-
commerce website.

In their business process, firstly, they need to achieve competitive advantage and then they need
to maintain the outsourced E-commerce system. They can also find easy solutions to the
problems related to accounts and finance using this late outsourcing process.

NZY Company can ensure their better revenue or return in order to sustain their e-business
program with the outsourced elements. Through this outsourcing process, they can manage their
e-mails from customers by third-party workers and record the whole transaction system with the
customers. Late Outsourcing is way more traditional, where the company performs initial design
and other developmental works. After NZY Company gains its competitive advantage, they will
require information system professionals to develop new technologies with their full attention
and talents. They must look after the developmental management process of their e-commerce
site and establish control over the current ERP management system in order to provide quality
products for their potential customers.
Jannatul Ferdousi Prity
1911654630

Answer to the question no.- 02

E-commerce payment mode has different forms of payment system, including credit card, debit
card, smart card, e-wallet transfer and electronic money. Since the NZY is looking to grow in IT
and e-commerce terms, I think it is best for the NZY company, initially, to have the convenient
payment access for all types of customers and to improve the company's revenue by allowing all
types of payment methods. However, not every customer does have the common payment
method as well. So, the company is recommended to allow transaction through the bank transfer
with net banking. Here are some payment options for E-commerce branches:

Credit/Debit/Prepaid card payments: The most common way for customers to pay
electronically is by far Credit/debit and prepayment cards in the world as payment option. By
integrating a payment system into the Company, selling cards will hit the global market.

Bank Transfers/ Direct Deposit: Many websites for e-Commerce advise customers to make
online payments directly through their bank accounts, including using an IBAN number.

E-wallets: E-wallets facilitate the registration and building of accounts and money transfer over
linked bank accounts by consumers and companies.

Mobile payment applications: It is also a convenient way to use mobile numbers connected to
users' or business' bank accounts. You can conveniently submit or receive money by selecting
the mobile number on the application.

Cash on delivery system (COD): Cash-on-delivery payments are also a popular form of
payment because most of the customers don’t have the electronic payment facility so they choose
COD service instead.

In my view, the NZY can pick the banking transfer method with net banking. As with other
tools, advanced payments may also be used. The business can conveniently monitor all
transactions made by various clients or outlets on its company accounts by opting for bank
transaction statement by using net banking.
Jannatul Ferdousi Prity
1911654630

Answer to the question no.- 03

I prefer the basic form of e commerce rather than the mall style because e-commerce would lead
to retail outlets as a waste ground, so the NYZ business must keep all retail units as well as with
the growing trend of using e commerce. As NYZ Company is a candy manufacturing company,
it will sell just the candies; meaning that the company will have very few sort of transactions,
selling few items on website (no more than 50 items). NZY have retail stores in many areas so
they will have more sells there as well. However, E-commerce website is for online shoppers of
NZY. They can maintain B2B operations with their retails stores and serve regular consumers
through e-commerce website. B2B e-commerce typically reflects the relationship between the
commodity producers and wholesalers who offer the product to consumers. Thus, only the
suppliers, wholesalers and retailers are interested in the online transactions concerning payment,
order and sales.