Professional Documents
Culture Documents
TAN132 23 Unit10 S1
TAN132 23 Unit10 S1
UNIT 10 SESSION 1
Page 97 B:
1. Print: paper - based communication, e.g. magazines, newspapers, newslatters, letters, notes and
messages
2. Face to face: direct contact with other people, e.g. one - to -one meetings, team meetings, forums,
conference, brieftings
3. Workplace: physical objects in the working environment or workspace e.g. notice boards, signs
4. Electronic: communication using computers, phones, televisions, etc E.g. DVD, e-mail, voicemail, SMS
messages, electronic newsletters, conference calls
5. Company intranet: using social media to create an internal community, e.g. posting profiles, writting
blogs and wikis, starting discussion forums, ect. Many leaders write internal blogs. Employees may joint
chat rooms, forums or message boards to post idaes and comments or upload images and discuss with
other employees around the world. They may also be able to download information from the intranet.
Page 97 C:
Page 99 E:
Page 100 B
He always carries two or three mobile phones. They are divided to use for different purposes. He uses
Blackberry for business email and swab SMS messages with colleagues. He uses the Samsung for social
contact and access facebook.
Vittorio Colao loves Facebook, but only for friends - not for business networking. He has 98 friends
Facebook and all of them are real friend. He uses Facebook to send messages and to see what friends
are doing.
He doesn’t like video calls, because when he is on the phone, he likes take notes.
a) BlackBerry
He uses BlackBerre for business email and to swab SMS messages with colleagues.
b) Samsung 360
3. According to Mr colao, do executives use their mobiles more in northern or southern Europe?
According to Mr Colao, Executives use their mobile phone more in southern Europe.
a) conference calling
He uses facebook to send messages and to see what friends are doing.
Page 100 D:
1. to exchange : swap
Hello everyone. Today I’m very happy to stand here to talk about myself. My name is Thom. I am an
Advertising Manager of Omnia Supermarkets. I am responsible for generate the ideas for an advertising
campaign. Also I work with the staffs and the Finance Department to prepare budgets for advertising
campaign. I am a leader who makes the final decision about the important things of the team. I motivate
my staff in the job, make sure that everyone feels comfortable but always finishes the works on
schedule.There are two parts in my presentation. Firstly, I’m going to talk about my company. Omnia
Supermarkets is a group of supermarkets and convenience stores in France. My head office is in Paris ,
France. Our products are food , household products and furniture. Most of our products ( except food)
are designed based on classic French style. Omnia Supermarkets has a workforce of 1500 and our
turnover is approximately €220 million. Our profit is about €18.4 million. Our main competitors are
Carrefour, Auchamp, and other supermaket chains. Secondly, I’m going to talk about advertising
campaign the next time. We are preparing everything such as budgets, products for expanding business
to other cities, other countries . We are going to build 3 supermarkets in Asia and 10 convenience stores
in densely populated cities such as Lyon, Lille, Lourdes . Those are potential cities for tourism, we believe
that we can build our place in the supermarket chains and bring quality products to serve everyone
(including the travelers worldwide). In addition to focusing on supermarket chains development, we are
going to aim to other fields such as entertainment, education . Also, Research and Development
department is researching “own label” products and we will launch them in this August.