POLICY DOCUMENT

HUMAN RESOURCES POLICY AND PROCEDURE

DOCUMENT VERSION 1.0

21/2/2019

Diamond women and youth Empowerment Foundation (DIWOYEF)

Adopted by the board of trustees on the 21st of February 2019

BOARD APPROVAL
DIAMOND WOMEN AND YOUTH EMPOWERMENT FOUNDATION (DIWOYEF)
PROCUREMENT POLICY AND PROCEDURE VERSION 1.0 2019

DATE DOCUMENT REVIEWER DESIGNATION SIGNATURE

 DIWOYEF Human Resources
Policy and Procedure Manual

Contents
Human ResourcesPolicy and Procedure Manual .............................................................. 1

Welcome ............................................................................ Error! Bookmark not defined.

Our Company History......................................................... Error! Bookmark not defined.

What We Do ...................................................................... Error! Bookmark not defined.

Our Clients ......................................................................... Error! Bookmark not defined.

Our mission, vision and values ........................................... Error! Bookmark not defined.

Your employment .............................................................................................................. 4

Business Environment ...................................................................................................... 7

Code of Conduct Policy..................................................................................................... 9

Dress Code Policy .......................................................................................................... 10

IT, Internet, Email and Social Media Policies .................................................................. 11

Recruitment .................................................................................................................... 14

Induction ............................................................................ Error! Bookmark not defined.

Training and Development .............................................................................................. 15

Probation ........................................................................................................................ 15

Occupational Health and Safety ......................................... Error! Bookmark not defined.

Equal Employment Opportunity (EEO) and Anti Bullying ................................................. 16

Pregnancy at Work ............................................................ Error! Bookmark not defined.

Flexible Working Arrangements ......................................... Error! Bookmark not defined.

Leave ................................................................................. Error! Bookmark not defined.

Performance Management ................................................. Error! Bookmark not defined.

Performance improvement ................................................. Error! Bookmark not defined.

Grievance complaints......................................................... Error! Bookmark not defined.

Conflict of Interest .............................................................. Error! Bookmark not defined.

Intellectual Property and Security ....................................... Error! Bookmark not defined.

Environmental Best Practice .............................................. Error! Bookmark not defined.

Policies and Declaration..................................................... Error! Bookmark not defined.

ORGANIZATION PROFILE

INTRODUCTION

Diamond Women and Youth Empowerment Foundation (DiWoYEF) is a women-led non-profit,

non-sectarian, non-governmental, membership based organization.

MISSION

Our mission is to women, young and disabled people by mainstreaming their issues and
concerns into the National development agenda, based on the United Nations Convention on
the rights of women and young people.

VISION

DiWoYEF is established for the economic, social and political Empowerment of women and
youths in Nigeria and Africa at large, to in a long run improve the economy, political participation
as well as peace and security of the communities in which they live.

MAIN GOAL

We hope to create a society where women and young people practically participate fully in
society and enjoy equal human rights based on development and opportunities.

OBJECTIVES

Our Aim and Objective is to adequately educate, train and empower women which will go a long
way to improve socio-economic wellbeing, boast the social and economic activities of their host
communities as well as reduce the potential for crime and social vices as their girls will also be
engaged and be well educated, counseled and taken care of.

Women and Teenage Girls Empowerment shall continue to be a need for Nigeria and Africa
countries; as such the need for this and benefits derivable reinforces its sustainability. We
believe and hope that the positive profiling of this project after the execution will surely drive
donor participant on issues on women especially those who are victims of terror, war, disaster
and those in conflict zones.

THEMATIC AREAS

We work in the following thematic areas: Democracy and Good Governance, Entrepreneurship
and Legislative Advocacy. Our development strategies include: Civic Engagement, Capacity
Building, and Development Networking. Our members are market women, professional women,
women petty traders, students, traditional craft women, cooperatives, vocational training
centers, and self-help women groups representing over 500,000 women and youths spread all
different part of the country; bring women and girls together from all geographical areas of the
country towards achieving our aforementioned VMG.

Your employment
Your employment with DIWOYEF is essentially governed by your contract of employment,
DIWOYEF’sPolicies, in conjunction with this Manual. The following section provides general
information regarding your pay, conditions and our expectations of you.

Payroll

Your pay cycle is{weekly/fortnightly/monthly}. Our pay cycle runs from Monday to Sunday over a
two-week period and pays are processed on Tuesdays, fortnightly. Depending on which bank
you use, some people may be able to access their pay on Thursdays because this is the day
payroll is actually processed.

Pays will be automatically deposited electronically into the bank account details provided to
Your pay cycle is{weekly/fortnightly/monthly}. Our pay cycle runs from Monday to Sunday over a
two-week period and pays are processed on Tuesdays, fortnightly. Depending on which bank
you use, some people may be able to access their pay on Thursdays because this is the day
payroll is actually processed.
Pays will be automatically deposited electronically into the bank account details provided to
Your pay cycle is{weekly/fortnightly/monthly}. Our pay cycle runs from Monday to Sunday over a
two-week period and pays are processed on Tuesdays, fortnightly. Depending on which bank
you use, some people may be able to access their pay on Thursdays because this is the day
payroll is actually processed.

Pays will be automatically deposited electronically into the bank account details provided to
DIWOYEF.

Taxation payments are automatically deducted from your salary.Superannuation payments are
paid into your nominated fund.

Taxation payments are automatically deducted from your salary.Superannuation payments are
paid into your nominated fund.

Taxation payments are automatically deducted from your salary.Superannuation payments are
paid into your nominated fund.

Changing Pay Details

Please advise the HR Officervia email should you wish to change any pay details like changing
or closing your bank account. Please ensure you notify us prior to the date you wish for the
change to be effective by. Your payroll contact is the HR Officer and all requests for changes
should be made via email.

Hours of Work

Office/Business hours are generally between 8am to 6pm Monday to Friday. Your hours of work
will depend on business needs and the requirements of the work you are assigned.

Your Manager will work with you to establish your standard hours of work and break times.

DIWOYEF adopts a common-sense approach to managing work hours.

Overtime and Additional Hours

Overtime is work which is performed at the direction of the manager and which is more than
your contracted hours of work. If you cannot for some reason work reasonable additional or
overtime hours you must notify your Manager as soon as practicable with the reasons as to
why.

Lateness for work

Any absence or late arrival due to illness, injury or any other reason, and the expected duration
of leave must be personally reported to your supervisor as soon as practicable (and prior to your
normal starting time wherever possible).If you are unable to do this personally, you are
requested to ask someone to telephone on your behalf.

Subsequent to this, you must keep your Manager informed of your progress.

Wherever possible you should make dental, medical, business or other appointments outside
your normal working hours.

It is essential that you are ready to commence work at your normal commencement time as
other employees and the business depend upon you and your contribution.

Reimbursement of Expenses

DIWOYEF will reimburse employees for pre-approved expenses properly incurred by

employees in the proper performance of their duties.Reimbursement will be subject to
employees providing the Practice with receipts or other evidence of payment and of the purpose
of each expense, in a form reasonably required by theDIWOYEF.Employees will also be
required to complete the Expense Reimbursement Form which is included in the Office Forms
section of this Manual.

Travel

Reasonable travelling expenses, where incurred in the performance of an employee’s duties,

will be reimbursed, provided that all claims are made on the appropriate form, signed by the
appropriate Manager and supported with the necessary substantiating documentation.The
payment of expenses is at all times subject to the prior authorisation of, and at the discretion of,
the Practice.

Employees should arrange travel and accommodation through the DIWOYEFpreferred travel
supplier prior to departure.
Generally, air travel will be by economy class, with a carrier chosen by DIWOYEF.

Business Environment
Work Areas

As many employees work in an open plan area, it is important that your workstation and or desk
remains clean and tidy and free of boxes, papers and magazines.Our expectation is that your
workstation will be cleared and tidied at the end of every day.Any items that require storage
should be put away, hard copy paper files should be kept to a minimum, with soft copies of files
stored on the relevant shared drive electronically.Laptops should not be left on desks overnight
unless you have your own lockable office.

Security

Entry to the premises during and / or outside of normal business hours will be by way of
keys/security pass.

It is the responsibility of everyDIWOYEFemployee to ensure that this key/security pass is kept in

safe custody.It must be returned on demand.

If building access devicesare lost or misplaced, you must notify your Manager immediately so
that they can be cancelled.

Employees must ensure that all confidential/sensitive documents are locked away at night.You
should make sure that your personal belongings and valuables are locked away and
secured.Personal property is not covered by Company insurance.

Kitchen and Bathrooms

Please keep the kitchen and bathroom areas clean at all times, cleaning up after use.You
should be mindful that these are public areas and you should be respectful to others by always
cleaning up after yourself.If you use dishes, wash them immediately after use.

If there are any issues with these facilities, you should notify your Manager immediately.

Meeting rooms

If you need to book or use a meeting room, please ensure that you book through the
receptionist/office manager/booking system.Please tidy up after meetings, take away your dirty
cups, files papers etc. Place chairs back in position and clean all work away.
Printing

Save costs on printing wherever possible by printing on both sides of paper.Please pick up all
printed matter off the printer and ensure that the printer is stocked with paper.Colour printing
should be kept to a minimum.

Waste Bins

Most individuals will have these under their desk. These bins should be used for any items
which are not recyclable e.g.; plastics, metal, a pen, food scraps etc. Please use your discretion
and be mindful of disposing food scraps in the office. Liquids should not be poured/ placed into
bins.

Recycling Bins

Please recycle where you can using the appropriate bins. Only paper and cardboard with NO
company, client or candidate information is to be placed into these bins. NO general rubbish is
to be placed in these bins.

Security Disposal/Shredders

Paperwork with any sensitive or confidential {Business Name} information needs to be disposed
of by either being shredded or placed into the locked security disposal bin. The key for this bin
will be the responsibility of the Practice Manager. Documents to be placed in the security bins
include but are not limited to:

• Company Information

• Client information

• Forms

• Terms and conditions

• Policies

The noise factor

Try to avoid shouting at each other across the office or on site at a client and respect people’s
busy periods or meeting times.Or if someone is engrossed in something at their computer or
there are more than two people meeting with someone, it usually means they are busy.Try to
talk quietly when you are on the telephone and respect others around you.
Code of Conduct Policy
Purpose

This policy affirms DIWOYEF’s belief in responsible social and ethical behaviour from all
employees. This policy clarifies the standards of behaviour that {Business Name} expects of all
employees.

Principles

Our employees contribute to the success of our organisation and that of our Clients.DIWOYEF
fully endorse that all employees are not deprived of their basic human rights.

Furthermore, our employees have an obligation to the Business, our Clients and themselves to
observe high standards of integrity and fair dealing. Unlawful and unethical business practices
undermine employee and Client trust.

Policy

Our Code of Conduct policy applies to all employees and provides the framework of principles
for conducting business, dealing with other employees, Clients and suppliers. The Code of
Conduct does not replace legislation and if any part of it is in conflict, then legislation takes
precedence. This policy is based on the following:

• Act and maintain a high standard of integrity and professionalism

• Be responsible and scrupulous in the proper use of Company information, funds,

equipment and facilities

• Be considerate and respectful of the environment and others

• Exercise fairness, equality, courtesy, consideration and sensitivity in dealing with other
employees, clients and suppliers

• Avoid apparent conflict of interests, promptly disclosing to a {Business Name} senior

manager, any interest which may constitute a conflict of interest

• Promote the interests of DIWOYEF

• Perform duties with skill, honesty, care and diligence

• Abide by policies, procedures and lawful directions that relate to your employment with
DIWOYEFand/or our Clients
 • Avoid the perception that any business transaction may be influenced by offering or
accepting gifts

• Under no circumstances may employees offer or accept money

• Any employee, who in good faith, raises a complaint or discloses an alleged breach of
the Code, whilst following correct reporting procedures, will not be disadvantaged or
prejudiced. All reports will be dealt with in a timely and confidential manner.

DIWOYEF expects co-operation from all employees in conducting themselves in a professional,

ethical and socially acceptable manner of the highest standards.

Any employee in breach of this policy may be subject to disciplinary action, including
termination.

Should an employee have doubts about any aspect of the Code of Conduct, they must seek
clarification from the HR Officer.

This policy will be regularly reviewed by DIWOYEF and any necessary changes will be
implemented by the HR Officer.

Dress Code Policy

DIWOYEF’s objective in establishing a safe and comfortable environment includes setting some
standards for workplace dress code.This is to enable all people to project a professional image
that is in keeping with the needs of our clients and customers to trust us. Because our industry
requires the appearance of trusted professionals a standard dress code is necessary for
everyone.DIWOYEF’s has a uniform that will be provided to everyone.

Office Employees

Office employees are expected to dress business casual during work hours.All office employees
will be given an optional uniform consisting of {a polo and cardigan or sweater}. Bottoms may
include neat jeans, slacks or skirt.Skirts must be knee length or longer. Office employees must
dress in a neat and well-presented manner at all times.

General

Management or other employees who attend meetings with clients or potential clients (valid only
on meeting days)
Clothing should consist of a DIWOYEF’s signature shirt and black slacks or skirt.Jackets should
be the same colour as bottoms and should have a collar.Management may request an
employee to wear DIWOYEF’s uniform on any particular day. This may be due to client visits, or
any other reason.

IT, Internet, Email and Social Media Policies

Internet Use

The internet is provided by DIWOYEF for business use. Limited private use is permitted if the
private use does not interfere with a person’s work and that inappropriate sites are not accessed
e.g. pornographic, gambling. Management has the right to access the system to check if private
use is excessive or inappropriate.

Failure to comply with these instructions is an offence and will be subject to appropriate
investigation. In serious cases, the penalty for an offence, or repetition of an offence, may
include dismissal. Staff need to be aware that some forms of internet conduct may lead to
criminal prosecution.

Email Use

1. Email facilities are provided for formal business correspondence.

2. Take care to maintain the confidentiality of sensitive information. If emails need to be

preserved, they should be backed up and stored offsite.

3. Limited private use of email is allowed if it doesn’t interfere with or distract from an
employee’s work. However, management has the right to access incoming and outgoing
email messages to check if an employee’s usage or involvement is excessive or
inappropriate.

4. Non-essential email, including personal messages, should be deleted regularly from the
‘Sent Items’, ‘Inbox’ and ‘Deleted Items’ folders to avoid congestion.

5. All emails sent must include the approved business disclaimer.

To protect DIWOYEF from the potential effects of the misuse and abuse of email, the following
instructions are for all users:

1. No material is to be sent as email that is defamatory, in breach of copyright or business

confidentiality, or prejudicial to the good standing of DIWOYEF in the community or to its
 relationship with staff, customers, suppliers and any other person or business with whom
it has a relationship.

2. Email must not contain material that amounts to gossip about colleagues or that could
be offensive, demeaning, persistently irritating, threatening, discriminatory, involves the
harassment of others or concerns personal relationships.

3. The email records of other persons are not to be accessed except by management (or
persons authorised by management) ensuring compliance with this policy, or by
authorised staff who have been requested to attend to a fault, upgrade or similar
situation. Access in each case will be limited to the minimum needed for the task.

4. When using email a person must not pretend to be another person or use another
person’s computer without permission.

5. Excessive private use, including mass mailing, “reply to all” etc. that are not part of the
person’s duties, is not permitted.

6. Failure to comply with these instructions is a performance improvement offence and will
be investigated. In serious cases, the penalty for breach of policy, or repetition of an
offence, may include dismissal.

This policy also applies to all employees, contractors and sub-contractors ofDIWOYEFwho:

have an active profile on a social or business networking site such as LinkedIn, Facebook,
Instagram, Twitter and Snapchat;

write or maintain a personal or business’ blog; and/or

post comments on public and/or private web-based forums or message boards or any other
internet sites.

This policy does not form part of an employee’s contract of employment. Nor does it form part of
any contractor or sub-contractor’s contract for service.

Professional Use of Social Media

DIWOYEFexpects its employees to maintain a certain standard of behaviour when using Social
Media for work or personal purposes.

This policy applies to all employees, contractors and sub-contractors ofDIWOYEFwho

contribute to or perform duties such as:
 • maintaining a profile page for DIWOYEFon any social or business networking site
(including, but not limited to, LinkedIn, Facebook, Instagram, Twitter and Snapchat);

• making comments on such networking sites for and on behalf of DIWOYEF;

• writing or contributing to a blog and/or commenting on other people’s or business’ blog

posts for and on behalf of DIWOYEF; and/or

• posting comments for and on behalf of DIWOYEFon any public and/or private web-
based forums or message boards or other internet sites.

Procedure

No employee, contractor or sub-contractor of DIWOYEFis to engage in Social Media as a

representative or on behalf ofDIWOYEFunless they first obtain DIWOYEF’s written approval.

If any employee, contractor or sub-contractor of DIWOYEFis directed to contribute to or

participate in any form of Social Media related work, they are to act in a professional manner at
all times and in the best interests of DIWOYEF.

All employees, contractors and sub-contractors of DIWOYEF must ensure they do not
communicate any:

• Confidential Information relating to DIWOYEFor its clients, business partners or

suppliers;

• material that violates the privacy or publicity rights of another party; and/or

• information, (regardless of whether it is confidential or public knowledge), about clients,

business partners or suppliers of DIWOYEFwithout their prior authorisation or approval
to do so; on any social or business networking sites, web-based forums or message
boards, or other internet sites.

Confidential Information includes any information in any form relating to DIWOYEF and related
bodies, clients or businesses, which is not in the public domain.
Recruitment
Policy

DIWOYEF recognises a robust and professional approach to recruitment and selection helps
usto attract and appoint individuals with the necessary skills and attributes to fulfil our aims and
support our business goals.

All appointments should be made on the Principle of Merit, compliance with all relevant Federal
and State Legislation and adherence to this policy and related processes.

Our Business recruits people via the following methods:

• Internal

• External

• Employee Referred

Procedure

1. Create a simple position description for the job covering key activities, tasks, skills
required, expectations, deliverables and safety considerations. When advertising, avoid
discriminatory language e.g. young person. Target the requirements of the job e.g. we
seek an energetic person.

2. The recruitment process may include some or all of these: an application form,
interviews, practical testing, reference checks, right to work in Nigeria checks. If
undertaking an interview ensure there are no possible discriminatory requests for
information, for example Do you plan to have a family in the near future?

3. Give the successful candidate a contract of employment setting out clear terms and
conditions. This includes the nature of employment e.g. permanent part time, casual.
The contract should include a welcome note and start details.

4. Once the candidate has accepted, contact the unsuccessful candidates as a matter of
courtesy.
Training and Development
Policy

DIWOYEF will give employees adequate training to do their job safely and competently. Our
business believes training is a two-way process. We encourage employees to participate and to
highlight any gaps in their own skills or knowledge they believe they have.

Training includes internal on-the-job training, written instructions such as standard operating
procedures, coaching, external training and courses. Safety training takes precedence.

DIWOYEFcommits to providing every employee with {25} training days annually.

Probation
Policy

The {3/6} month probationary period is a time for both the employee and the business to assess
suitability, fit and competency within a role. During this period the DIWOYEFcommits to
reviewing employee performance and at the end of this time ongoing permanent employment
will be confirmed.

Workers’ compensation policy

All employees may be eligible for workers’ compensation benefits if injured while at work.

Injury procedure

If there is an injury:

1. The first priority is medical attention. The injured worker or nearest colleague should
contact one of {Business Name}’s first aiders. For a serious injury also call an
ambulance.

2. Any employee who is injured on the job, experiences a safety incident or a near miss,
must report the incident to their manager.

3. The manager must write a report in the Register of Injuries, Incidents and Near Misses.
This standard report must include:

• employee’s name and job details

• time and date of injury

 • exact location the injury/incident occurred

• how the injury/incident happened

• details of the injury/illness and the part/s of the body injured

• names of any witnesses

• name of the person entering details in the Register

• date the employer was notified

4. will let the injured employee know in writing that we have received notification of any
injury or illness reported in the Register.

The manager must report serious injuries to WorkSafe immediately.

Equal Employment Opportunity (EEO) and Anti Bullying

Policy

This policy applies to all staff including contractors and covers all work-related functions and
activities including external training courses sponsored by DIWOYEF.

It also applies for all recruitment, selection and promotion decisions.

The objective of DIWOYEF’s Equal Opportunity Policy is to improve business success by:

• attracting and retaining the best possible employees

• providing a safe, respectful and flexible work environment

• delivering our services in a safe, respectful and reasonably flexible way

Discrimination, Sexual Harassment and Bullying

DIWOYEF is committed to providing a workplace free from discrimination, sexual harassment

and bullying. Behaviour that constitutes discrimination, sexual harassment or bullying will not be
tolerated and will lead to action being taken, which may include dismissal.

For the purposes of this policy, the following definitions apply:

Discrimination:

Direct discrimination occurs when someone is treated unfavourably because of a personal

characteristic.
Indirect Discrimination occurs when a rule seems neutral, but has a discriminatory impact on
certain people. For example a minimum height requirement of 6 foot for a particular job might be
applied equally to men and women, but would indirectly discriminate on the basis of sex, as
women tend to be shorter than men.

Sexual harassment includes unwelcome conduct of a sexual nature in circumstances in which

it could reasonably be expected to make a person feel offended, humiliated or intimidateda
reasonable person, having regard to all the circumstances, would have anticipated that the
person harassed would be offended, humiliated or intimidated.

Workplace bullying may include behaviour that is directed toward an employee, or group of
employees, that creates a risk to health and safety e.g. physical and/or verbal abuse, excluding
or isolating individuals; or giving impossible tasks.

DIWOYEFprovides equal opportunity in employment to people without discrimination based on

a personal characteristic they include:

• age

• breastfeeding

• carer status

• disability

• employment activity

• gender identity

• industrial activity

• lawful sexual activity

• marital status

• parental status

• personal association with someone having any of these characteristics

• physical features

• political activity/belief

• pregnancy

• race
 • religious activity/belief

• sex

• sexual orientation

Any employee found to have contravened this policy will be subject to disciplinary action, which
may include dismissal as outlined in the complaint procedure below.

Employees must report any behaviour that constitutes sexual harassment, bullying or
discrimination to their manager.

Employees will not be victimised or treated unfairly for raising an issue or making a complaint.