STRESS

MANAGEMENT
Organisational Behaviour
151 Tanmay Shetty
152 Abhijeet Shinde
153 Deep Shukla
154 Shubham Singh
155 Divya Ramrakhiani
157 Rujuta Jhaveri
Adarsh Pal
Sagar Bhoite
Shivendrasinh Rajgadkar
Qareena Nore
Gauravkumar Thakur
 Stress
Stress is a dynamic condition in which an
individual is confronted with an opportunity,
constraint, or demand related to what he/she
desires and for which the outcome is perceived to
be both uncertain and important

Ref: Organisational Behaviour- Stephen P Robbins

Types of Stress
Eustress- It is the good stress
that motivates you to continue
working. Hence it can contribute
to outstanding performance and
output

Distress- This happens when the

good stress becomes too much to
bear or cope with. Distress can
bring about various physiological
and behavioral symptoms. It is
one of the main killers of success

Ref: Organisational Behaviour- Stephen P Robbins

 Stress
Managment
Stress management is the amelioration of
stress often for the purpose of improving
everyday functioning. Stress produces
numerous symptoms which vary across
people, situation, and severity. Stress
management helps cope with these
symptoms
 Physiological Symptoms
Change in metabolism

Hypertension

Increase in sickness leave

Irritablity

Ref: Organisational Behaviour- Stephen P Robbins

 Psychological Symptoms
Anxiety

Boredom

Making incorrect decision

Lower emotional well being

Ref: Organisational Behaviour- Stephen P Robbins

 Behavioral Symptoms

Fidgeting

Sleep disorder

Increase Smoking and Alcohol

Rapid Speech

Ref: Organisational Behaviour- Stephen P Robbins

 Managing Stress
Meditation

Exercising

Eat and sleep well

Ref: Managing stress and anxiety in healthy adults-Chong-Wen Wang, Celia HY Chan
 Managing Stress
Building support and commitment

Set your intentions for the day

Finding Purpose

Ref: HBR- How to manage stress when the sky if falling, Michael Gervais
Turning Stress into an Asset

Case Study:
Know what you can change, and what you can't

01 The opportunity of many

firsts 02 Dealing with immense
amount of stress

03 Using the stress to

advantage in the long run 04 Realization of strengths
and weaknesses

Ref : https://hbr.org/2011/06/turning-stress-into-an-asset
 Principles to
Remember

01 Think of stress as an indicator

that you care about something,
rather than a cause for panic.
Focus on the task, rather than
02 the emotion
Build relationships so that you
03 have people to turn to in times
of stress
01 Don't Assume Stress is
going to last forever
Don't Worry about things
02 which are beyond your
control
03 Don't Spend time with
negative people

Ref : HBR: Turning stress into an asset- Amy Gallo

Impact of the pandemic on Summer Internships
· Multiple companies revoked internship offers made to students due to their inability to work in
office

· Due to the uncertainty of the pandemic, most companies faced a great number of challenges
due to which they were unable to welcome interns this season

· Apart from this, most students had a completely virtual internship experience in a work from
home setting, which had its own challenges leading to extreme pressure amongst the students

However,

· Most students have started updating their status on LinkedIn to request for internships which
led recruiters to reach out to them and offer help

· Students of the 2020-2022 batch have also made attempts to help their batchmates by creating
pages for the sole purpose of assisting students with their Summer Internships

· Companies like Bain & Co., BCG have offered PPO’s to all of their Summer Interns and the
students are now reaping the benefits of the hard work they had put in over the course of their
internship which is a great boost amidst the ongoing crisis

Source: https://economictimes.indiatimes.com/startups-withdraw-internships-offers-to-b school-students-amid-second-wave-of-covid-19

Impact of COVID 19 on Medical Staff
With the emergence of COVID 19, several medical staff have been exposed
to high levels of stress. This includes physical, emotional, mental and socio-
economic related stress.
According to a study the minimum prevalence of depression is 24.3% the
prevalence of anxiety is 25.8% and the prevalence of stress is 45% among
the hospitals’ Hospital staff caring for the COVID-19 patients.

Progressive muscle relaxation (PRM), was found to positively reduce stress and
anxiety by 10-15 %, medication and deep breathing severed the same purpose
The use of digital interventions to improve health services and care outcomes is
also recommended during COVID-19.Group consultations or peer-support
sessions are also recommended.).
Positive messages, thinking and communications also helped in reducing the
stress and anxiety levels of the workers as well as their families.

Ref: Callus et al, 2021;Moazzami et al, 2020; Sultana et al, 2020;Salari et al, 2020
Impact of Stress within an Organization
Post-2008 Financial crisis, Calibra Net Informatics Ltd was trying to enhance its performance,
increase its productivity and goodwill and the employees were expected to work hard and be
motivated towards their work. The technical director and the other employees of the company were
working so hard that they started developing health problems and began taking sick leaves from
work.

This company did not manage stress management, there was a lot of pressure of work upon the
technical managing director and it was not divided amongst all the other employees, the tasks
were overlapping amongst the heads of departments.

In order to effectively deal with these kinds of stressful situations, a workshop was conducted that
emphasized and clearly disclosed the problems. The stress factors became visible and known to all
the employees and employers and it is understood that all the problems and difficulties were
arising from the inappropriate organizational structure.

Another workshop held to analyze the problems and find their solutions, stress management
training was organized, and then after half a year outcomes were measured; the profitability was
increasing while the number of sick leave days dropped back to half, work satisfaction
questionnaire depicted good results as well.

Source: https://www.researchgate.net/StressManagement
 WFH changing the working dynamics?
While Work From Home(WFH) is not new as few organisations have already been
practicing it even before the outbreak of Covid-19. But now post pandemic is WFH the
new normal?

Adapting to this new setup has been met with a few challenges by the employees like :
Work life imbalance, Increased workload has been alleviating stress which in turn is
affecting their mental health, Social Isolation, Salary Cuts and no Bonuses.

According to a Bloomberg report, the onset of the pandemic showed a 3 hour increase in
work hours due to the WFH setting. Almost 6 months later, the situation has become even
more adverse with employees complaining of working for a whopping 14-18 hours a day.

What needs to be done : Understanding employee needs and problems by encouraging

them to share their experiences, help employees staying connected with each other, have
a 24x7 counsellor to help with mental health or any other issues.

Swiggy has announced a ‘4 working days a week’ initiative to address mental and
physical health for all of its employees.

Another example would be that of Borosil wherein they have announced that the family
of any employee of their company will be given 2 years of salary in the event of an
unfortunate demise owing to Covid 19. In addition to this, the education of the children of
the employee will be paid till graduation in India.

Ref : Bloomberg- Working from home in Covid era means three more hours on the job
Please Put On Your Earphones
Close your Eyes and Breath