Professional Documents
Culture Documents
Turn Your Sink: Into A Spa
Turn Your Sink: Into A Spa
by robert cromeans
5
believe if you change the way you look at things, the things you look at change.
oh-so-easy ways
play with words to boost your
When clients call to book a haircut, I ask them, “Do you want just a haircut, or a haircut wash house today!
with a treatment?” Eighty percent of the time, the client will ask about the treatment. This Focus Salon Owner Lina Sousa of
is where you entice them with language. Menu items like “Lemon Aid,” “Thirst Quencher,” Studio Vogue Day Spa in Fall River,
“Serious Detox” and “Get Some Therapy” sell the service for you. MA offers her quick tips.
1 use fragrance – from soothing lavender
create the wow factor to zesty lemon, scent is a great way to
The sink is, without a doubt, the biggest place we take for granted in the salon. We think of it as stimulate the senses
a quick fix to get us to the real service—the haircut—when really the sink is where salons can
2 dim the lights – use low lighting
create the most memorable experience. and candles
My Vegas salons enjoy 24,000 walk-ins per year. My goal with that traffic is to create an
3 make beautiful music – enjoy the
opportunity to upgrade—to “pimp their ride,” and take them on a first-class journey. Our job
ultimate Wash House soundtrack with
is to give every client a “wow” factor. In my Vegas location, maximizing the opportunity at the the “Chill” CD, available at the Mall on
Wash House has produced a $30 increase on tickets from that walk-in traffic alone. the Paul Mitchell Professional Web site
keep coming back for the Wash complete with a fresh lemon squeeze and sparkling water rinse The Wash House Experience DVD
featuring Robert Cromeans and
• T3 Experience, new for both men and women A Robert Cromeans Salon Team
House experience. What Robert says • Tea Tree hand treatment featuring delicious new Tea Tree Body products
Take your client’s salon experience
to the next level with Tea Tree!
36 37
money matters departments
eco-makeover
An eco-update in September
consumption and waste, which saves money, too. Check out how these Paul Mitchell Focus 2007 inspired by tropical Hawaii.
Salons are turning over a new (green) leaf.
1 Used sustainable and
recycled materials
38 39
malebox departments
take control
zac efron
Trend Spotting:
to start the year with style, too. We picked the hottest Hollywood
Shaping Cream™,
trendsetters under 30 to spotlight the hair that always gets the girl. Worked Up®
Diversion on the
Decline
corbin bleu
Popular “High School Musical” hottie
cut: Long layers add fullness and
help remove weight from curls
style: Twirl individual curls with
fingers for definition
product: Foaming Pommade , ®
Gloss Drops®
In 2007, John Paul Mitchell Systems was recognized by the Beauty Industry
Fund for “making positive headway in the diversion battle,”
citing a 31.7% decrease.
40 41
money matters departments
Over 70% of purchase decisions are made at the shelf. In this environment,
the role of the store is to help the shopper construct the information
Want to give your Take Home a boost? Look to your 10 Gotta-do’s! These basic commandments
needed to make the right choice…” – Winston Weber & Associates Management Consulting
of merchandising can help you fine-tune your displays and maximize sell-through with minimal effort.
1 2 3 4 5 6 7 8 9 10
Facings Product On the edge Signage Displays Plan Inventory Keep it fresh Be an expert Go team!
• • • • • • • • • •
Use multiple facings Mark prices on Every bottle should Use category shelf Merchandising is Create a recipe for Are your shelves Everyone’s looking Visit other professional People support
of your best selling the bottom of face the front at the talkers and tent cards both for tactical successful promotion full? You can’t sell for what’s new. Change retailers (department what they help
product to increase the bottle. shelf’s edge so it’s to help clients find selling and image- and sell-through product if it’s not your displays every stores, specialty shops create. Enlist your
sales. Feature more • easy to grab and the right product for building. Incorporate with your team. there to sell. 6 to 8 weeks. and grocery stores) team for sell-
of the product that Make sure the easy to buy. their hair type. both in the eight and check out how through success.
your clients buy. area is well lit. key areas for they’re merchandising
• total success. their stores.
Dust and tidy
up every day.
42 43
client speak departments
work it
Felicity M.
style lowdown
Felicity thinks up her own
style ideas to maintain a
word on the
unique look.
salon stats
street
How often she goes:
About once per month
What she gets: Haircuts,
color and blowouts
think and dream big. One of things that we notice with athletes like this is that they are
“full out.” This relates to the level of energy they are willing to expend and the degree that
they are immersed in everything they do. The effort that you witness from these individuals
is unbelievable. Full out effort can make the true difference in your salon. What would be
Gavin C. Eulah F. Willie H. the long-term benefits for your team and guests if you made the choice to be “full out” today
and forever?
practice makes perfect. We suggest having a learning zone or practice area in your salon
style lowdown style lowdown style lowdown (preferably visible to guests) so your team can continue to hone their skills. Down time is
Gavin’s trendy style is influenced To maintain her cool and casual look, Eulah Willie’s look is trendy and laid
something that that we want to eliminate from our vocabulary. When in the salon, we should
by older eras and the music he’s turns to TV and celebs for inspiration. back. Music, friends and the
either be working on a guest or working to develop our skills. One of our favorite quotes is: “You
listening to. unique items he finds at thrift
salon stats stores inspire his style. can tell the mark of a true professional by what they are willing to learn after they know it all.”
salon stats How often she goes: About once per month
How often he goes: What she gets: Haircut and highlights
salon stats
Once a year
Why she loves it: “It’s important to me
How often he goes: “You can tell the mark of a true
Once every six months
What he gets: Haircut to take good care of my hair. And I love
What he gets: Haircut and color
professional by what they are
Why he loves it: “Getting your hair being pampered!”
washed is definitely the best part.” Why he loves it: “I like to willing to learn after they
have my hair washed. The head know it all.”
massage feels awesome.”
44 45
ask the experts ask the experts
Color:
1) Color Block®
2) Dual-Purpose Lightener +
10 volume Cream Developer
3) Paul Mitchell® the color 2 oz. 5NN
+ 2 oz. 30 volume Cream Developer
4) Paul Mitchell the color 2 oz. 6NN +
2 oz. 5 volume Cream Developer
sweet success on
a wealth of talent at The secret’s out: success comes to those who click! From Texas to Tacoma,
For more information on getting Paul Mitchell in your salon, please contact connect@paulmitchell.com.
“After graduation, I got a job at a well-known salon near my home. I missed the Paul “I logged on to Paul Mitchell Connect and
Mitchell culture, so I called my former Admissions Leader from The Ohio Academy. found Mallory, a student at Paul Mitchell
The School – Virginia. Mallory joined us after
She suggested I post a profile on Paul Mitchell Connect. Within a week, the owner
her graduation in May 2007. Since then, she
of a new Focus Salon contacted me. I landed the job and am part of the Paul
has achieved incredible reschedule rates
Mitchell family once again. I couldn’t be happier!”–Michelle Cupka, Graduate, The Ohio Academy
and Take Home sales. It was a true fit…
she already understood the culture we
love within our team!”
Ready to meet that special someone? Go to www.paulmitchellconnect.com
and get connected to your ideal match today! –Focus Salon Owner Suzy Tryall, Sage Tryall Salon, Inc.
48 48a
1.
2.
NORTHWEST HAIR ACADEMY - Everett, WA
3DXO0LWFKHOO6FKRROV$FURVV$PHULFD
NORTHWEST HAIR ACADEMY - Mt. Vernon, WA
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11. PAUL MITCHELL THE SCHOOL EAST BAY - Pleasant Hill, CA
12. SAN FRANCISCO INSTITUTE OF ESTHETICS & COSMETOLOGY - San Francisco, CA
13. THE ACADEMY OF SAN MATEO - San Mateo, CA 3
14. THE CALIFORNIA ACADEMY - Sacramento, CA
15. SAFAVI INSTITUTE OF COSMETOLOGY & ESTHETICS - Modesto, CA
16. THE COSMETOLOGY SCHOOL OF FRESNO - Fresno, CA
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17. PAUL MITCHELL THE SCHOOL SANTA BARBARA - Santa Barbara, CA
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21. THE COSMETOLOGY INSTITUTE - Temecula, CA
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23. PAUL MITCHELL THE SCHOOL PHOENIX - Phoenix, AZ 4
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24. ULUPONO ACADEMY - Honolulu, HI
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26. RD HAIRSTYLING COLLEGE - Bismark, ND
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27. THE WISCONSIN ACADEMY - Peshtigo, WI 28 53
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28. THE ACADEMY OF WAUKESHA - Waukesha, WI 61 60
29. TREND SETTERS - Mokena, IL
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30. PAUL MITCHELL THE SCHOOL CHICAGO - Chicago, IL 29 30
31. TREND SETTERS - Bradley, IL 51 65
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32. THE CAMPUS - Normal, IL 31 66
33. STUDIO RLC - Mt. Vernon, IL
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34. ST. LOUIS ACADEMY - St. Louis, MO 69
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35. PAUL MITCHELL THE SCHOOL OVERLAND PARK - Overland Park, KS - Coming Soon! 50 70
36. IMAGINE - Oklahoma City, OK - Coming Soon! 11 32
37. THE SYSTEM - Springfield, MO
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38. IMAGINE - North Little Rock, AR 71
39. COSMETOLOGY CAREER CENTER - Carrollton, TX
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40. THE ACADEMY AT AUSTIN - Pflugerville, TX 15 25
41. PAUL MITCHELL THE SCHOOL SAN ANTONIO - San Antonio, TX 35 34
42. PAUL MITCHELL THE SCHOOL HOUSTON - Houston, TX 16 33 48 72
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43. VANGUARD COLLEGE OF COSMETOLOGY - Baton Rouge, LA
44. VANGUARD COLLEGE OF COSMETOLOGY - Slidell, LA
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45. XCELL ACADEMY - Hoover, AL
46. PAUL MITCHELL THE SCHOOL MEMPHIS - Bartlett, TN 37 74
47. PAUL MITCHELL THE SCHOOL NASHVILLE - Antioch, TN
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48. PAUL MITCHELL THE SCHOOL LOUISVILLE - Louisville, KY 47
18 19 75
49. CINCINNATI ACADEMY - Cincinnati, OH
50. THE OHIO ACADEMY - Columbus, OH 36
51. THE OHIO ACADEMY - Twinsburg, OH 20
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52. PAUL MITCHELL THE SCHOOL INDIANAPOLIS - Indianapolis, IN 21
53. PAUL MITCHELL THE SCHOOL STERLING HEIGHTS - Sterling Heights, MI 38 76
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54. PAUL MITCHELL THE SCHOOL GREAT LAKES - Port Huron, MI 22
55. MICHAEL’S SCHOOL OF HAIR DESIGN & ESTHETICS - Bedford, NH 23 78
56. PAUL MITCHELL THE SCHOOL RHODE ISLAND - Cranston, RI
57. NORTH HAVEN ACADEMY - North Haven, CT 45
58. PAUL MITCHELL THE SCHOOL DANBURY - Danbury, CT
59. CACTUS ACADEMY - Garden City, NY - Coming Soon!
60. THE ACADEMY OF NYC - Staten Island, NY 39
61. PARISIAN BEAUTY ACADEMY - Hackensack, NJ
62. THE LAB - Ewing, NJ
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73. PAUL MITCHELL THE SCHOOL CHARLESTON - Charleston, NC - Coming Soon!
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80. PAUL MITCHELL THE SCHOOL ORLANDO - Casselberry, FL
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82. HI-TECH THE SCHOOL OF COSMETOLOGY - Miami, FL
be nice or else
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come & get ‘em departments
Paul Mitchell
take home sm
The School - Costa Mesa
Costa Mesa, California
50
special display
Paul Mitchell
56 57
contest the buzz
Zohan
the wash house contest 2008 sm Paul Mitchell hits the big screen
with big laughs in the hit comedy,
“You Don’t Mess with the Zohan.”
Win a day with Robert Cromeans! Show us how you turn your back bar into a Adam Sandler stars in this tale
pampering, spa-like oasis. Tell us about your ambience, services, and Wash House menu. If your salon goes above and beyond of hairdresser hi-jinks about
to pamper clients and stand out from the competition, enter for your chance to win one of several great prize packages! Zohan, an Israeli commando
who secretly dreams of becoming
first place how do I enter? a Paul Mitchell stylist. Inspired
• Roundtrip airfare for two people to Las Vegas, Nevada; two nights of
by his beloved Paul Mitchell
• Starting November 1, log on to the Paul Mitchell Professional education book from the 1980s,
accomodations at the Mandalay Bay Hotel; and a full day session of Web site at www.paulmitchell.com and visit the Contests
personalized business coaching for you and a guest at A Robert Zohan fakes his own death and
and Giveaways page to download an entry form and view re-emerges in New York City to
Cromeans Salon in Mandalay Bay, Las Vegas with Robert Cromeans, complete rules, judging criteria and prize information.
Global Artistic Director for John Paul Mitchell Systems pursue a career as a true
• Fill out the entry form and follow the Paul Mitchell artist.
• 5,000 Signature Salon Program bonus points official instructions.
Filmed partially on-site at the
• A feature in Cut & Dry and on the Paul Mitchell Professional Web site Paul Mitchell Sherman Oaks
Send your completed entry on or before January 31, 2009 to:
• The Wash House Contest 2008 award certificate signed by John Paul School and featuring a cameo
John Paul Mitchell Systems
DeJoria, Robert Cromeans, Stephanie Kocielski and Angus Mitchell from our very own John Paul
Attn: The Wash House Contest
9701 Wilshire Blvd. Suite 1205 DeJoria, this hair-raising, laugh-
Beverly Hills, CA 90212 out-loud flick is not to be missed.
John Paul DeJoria, Stephanie Kocielski and Angus Mitchell kick off the launch of Paul Mitchell
Pro Tools in New York City.
Lucie Doughty and a team of Future Professionals and Learning Leaders enjoy the In Style Grammy Event.
the buzz
on stage at an event marking the launch of a new
distributor in China. Paul Mitchell National Educator Denise “Dee” Adames appears in Season 2 of Bravo’s “Shear Genius.”
John Paul DeJoria rocks the vote at Sundance. John Paul DeJoria with Baron Davis (Golden State Warriors)
Representatives from Paul Mitchell The School Santa Barbara pose at the Roxy Learning Leaders from the Cosmetology Career Center in North Dallas cut John Paul DeJoria rides his Harley for Prisoners Of War/Missing In
Snow Boarding Competition. and braid hair in an impoverished area of Mexico City. Action awareness in Austin, Texas.
Paul Mitchell Schools present a $30,000 donation to Sister Bonnie Future Professionals from Paul Mitchell The School Sherman Oaks Future Professionals from The Cao Institute and Paul Mitchell The
we care
for her ministry’s charitable work. pose with Cindy Crawford at the ribbon cutting ceremony for the Boys School Costa Mesa create runway hair for a Disney-inspired charity
and Girls Club’s new Malibu Teen Center. fashion show. Backstage, Alee Cao (right) poses with former “America’s
Next Top Model” finalist Chantal Jones.
Stylists from Sanctuary Salon cut hair at the Xterra Event in Temecula, CA to raise Bobby Terkanian, Co-owner of Hair Lines, visits the community pond
money for the Challenged Athletes Foundation. and garden he saved by investing over $70,000 in its renewal
and maintenance. Anthony Gonzalez speeds to the finish line at the Nautica South Leeza Gibbons, Shawn King, and John Paul DeJoria accept a check representing all funds
Beach Triathlon benefiting St. Jude’s Hospital. raised by Paul Mitchell Schools on behalf of their charities.
62 63
departments departments
events
September 15, 2008 • Mississauga, Ontario, Canada To register visit www.paulmitchelltheschool.com
Artist: Mikel Sandoval • For tickets call: 1-800-268-1905 ext. 574
September
Paul Mitchell Hair Camp “In the Round”
September 22, 2008 • Denver, CO Sep 10-12 3-Day Core Cutting Chicago, IL Whether you prefer a little fun in the sun or a
Artist: Lenny King • For tickets call: 1-800-447-0202 mountain thrill, we’ve got a sports marketing
October
opportunity for you. Our sports marketing events
Charlotte Fashion Focus Oct 5-6 2-Day Long Hair Styling Costa Mesa, CA are a great way for salons to create local buzz,
September 21 & 22, 2008 • Charlotte, NC Oct 5-7 3-Day Men’s Haircutting Costa Mesa, CA get press, encourage team work and give back
Artists: Stephanie Kocielski & ARCS Team, Tony Promiscuo,
Carol Grandaw & Ladonna Dryer • For tickets call: 1-800-362-3186 Oct 12-14 3-Day Core Cut & Color Sherman Oaks, CA to the community. Get in the action! Join us at
one of these exciting Paul Mitchell Sports Events.
November
October
Nov 9-13 5-Day Core/Adaptive Cutting Costa Mesa, CA Featured Visit www.paulmitchell.com
Fall Into Change
October 5 & 6, 2008 • Melville, NY • Artists: Scott Cole and Linda Yodice
Nov 16-18 3-Day Core Cutting Houston, TX in-salon Education for an event near you.
For tickets call: 914-921-1555 ext.113 Nov 16-18 3-Day Adaptive Color Orlando, FL Boost your business and your
September 5-7, 2008 October 4-5, 2008
artistry with one of our exciting in-
Fashion Revolution December salon classes. Contact your Salon AVP XTERRA USA
October 5 & 6, 2008 • Austin, TX SANTA BARBARA, CA CHAMPIONSHIP
Dec 7-9 3-Day Core Cutting San Francisco, CA Consultant or John Paul Mitchell
For tickets call: 1-800-45SALON or go to www.ArmstrongMcCall.com LAKE TAHOE, NV
Systems Distributor to learn more. September 12-14, 2008
Dec 7-9 3-Day Core Color Orlando, FL
AVP October 10-12, 2008
Paul Mitchell Fall Hair Camp Express Way Collection SAN FRANCISCO, CA TEAM PAUL MITCHELL
October 12, 2008 • West Des Moines, IA featuring Paul Mitchell Pro Tools KARATE DIAMOND
September 19-21, 2008
Artist: Tony Promiscuo • For tickets call: 1-800-433-9718 Colorcutting USA Carefree, AZ • Learn three haircuts, three quick
AVP
NATIONALS
Courses and dates to be announced. Please call 480.488.2456 for more color techniques and nine different MINNEAPOLIS, MN
Phoenix Fashion Focus information, or email colorcuttingusa@cox.net MANHATTAN BEACH, CA
styles showcased in the new Express October 25-26, 2008
October 19 & 20, 2008 • Phoenix, AZ September 26-28, 2008
Way Collection
For tickets call: 1-800-544-9227 XTERRA WORLD
• Learn to maximize your time and
AVP
CHAMPIONSHIPS
GLENDALE, CA
The Next Level creativity using Paul Mitchell Pro Tools MAUI, HI
October 19 & 20, 2008 • Providence, RI
T3 Experience November 2, 2008
For tickets call: 1-800-922-2310
• Learn how to use the Tea Tree
MUDDY BUDDY SERIES
Emiliani Beauty Festival collection of products to upgrade
LOS ANGELES, CA
October 19 & 20, 2008 • Somerset, NJ services like theT3 Experience December 6-7, 2008
For tickets call: 1-800-624-0405 or go to www.emiliani.com XTERRA D-DURO TRAIL
• Utilize the Wash House education to
maximize the experience of your existing RUN CHAMPIONSHIPS
Expo Beauty Show LOS ANGELES, CA
clientele and attract new clients
October 26, 27 & 28, 2008 • Mexico City, Mexico
For tickets call: (52)55-52-92-50-61 or go to www.expobeautyshow.com Exposure Collection
November featuring the NEW Cool
and Warm Copper Series
Maly’s Salon Forum • Discover the Copper series from Paul
November 2 & 3, 2008 • Grand Rapids, MI Mitchell the color and create warm and
For tickets call: 1-800-632-1397 or go to www.malys-midwest.com cool reds clients will love
• Learn four organic, dimensional hair
coloring techniques created by Artistic
To learn more about these and other Paul Mitchell events, log onto
the Paul Mitchell Professional Web site at www.paulmitchell.com. Directors Linda Yodice and Scott Cole
64 65
departments back talk
Two words
that describe you: Why did you decide to go into hair?
For the art and the love of it. My father is a
eclectic &
compassionate
hairdresser and I grew up in the industry. I liked
the opportunity to ‘be you’ without being told
what to be or who to be, the chance to come I love listening to music,
up with your own definition of cool. I’ve also going to concerts, and
always been into applied art, and I like the idea
following my team—
of educating—to make what you love easy for
others to understand and experience and to take Manchester United. And
it around the world and spread your message. now I get to do it all
with my 12-month-old
daughter. I also have a
What is your motto? creative production
Knowledge destroys fear and breeds confidence.
studio called A Mullet
The more you learn, the more multidimensional
you become. I believe creativity is encouraged Production that I co-own
through knowledge and skill. with Robert Cromeans
and Takashi Kitamura.
backtalk
Romantics era—’78-82. I
It’s a collective project, very
don’t really follow what’s on
comfortable, there’s no hierarchy
the radio; I take a musical
here. It’s all about working to
era and really investigate it.
create art with friends.
Who is your hero? My usual playlist includes
Joline
Prep hair with Sculpting Foam™ and dry smooth
using Express Ion Dry™ v.1. Finish dry hair with
Express Ion Style™ 1.0. Secure hair into a high ponytail
and divide into four sections. Back comb and form
three of the sections into exaggerated “petals” and
secure with large bobby pins. Back comb the fourth
section and fan out to create texture and form.
Finish with Extra-Body Firm Finishing Spray™
for hold and a mist of The Shine™.
Camila
Prep hair with Sculpting Foam and dry fully using Express Ion Dry v.1.
Curl hair loosely around the head using the Express Ion Style 1.0. Sweep and twist hair in
the back and secure. Detail the curls on top and sides. Secure ornamental pieces such as
HAIR: Stephanie Kocielski, Maureen McCarthy silk flowers using staples or pins. Finish with Extra-Body Finishing Spray®.
PHOTOGRAPHY: Steven Lippman
Wardrobe Stylist: Emma Trask • Makeup: Francesca Tolot
With this collection we
“
were able to use pure
creativity without everyday
limitations, inspired by
fashion and fantasy.”
-Master Associate Maureen McCarthy
Kimberly
Prep hair with Sculpting Foam and dry fully using Express Ion Dry v.1. Part hair off center.
Paul Mitchell is proud to partner with Food4Africa, a non-profit group that
supplies nutritious, life-saving meals to 17,000 children every day. Sweep up small vertical sections beginning in the front on each side. Cross sections at the part
and fold the ends into a “bow shaped” design. Use the Express Ion Style 1.0 to detail and curl
ends. Secure with a bobby pin. Repeat the process with the rest of the hair. Cover the center
Log on to www.paulmitchell.com to find out how you can help. is proud to support part with colored tape or fabric to create a bow effect. Finish with Hold Me Tight™.
®
Holiday 2008