A STUDY ON RECRUITMENT AND

SELECTION PROCESS AT PLA.NISSAN

Submitted by
ANSO M

(Reg.No: 961519631013)

A PROJECT REPORT

Submitted to
THE FACULTY OF MANAGEMENT STUDIES

In partial fulfilment of the requirement

For the award of the

Degree OF
MASTER OF BUSINESS ADMINISTRATION
ANNA UNIVERSITY

CHENNAI – 600025

May 2021
 BONAFIDE CERTIFICATE

This is to certify that the project entitled “A STUDY ON

RECRUITMENT AND SELECTION PROCESS AT PLA.NISSAN” is the
bonafide work of ANSO M (961519631013). Who carried out this study under
my supervision certified, further that to the best of my knowledge the work
report here doesn’t form part of any other project report dissertation on the basic
of which a degree or award was coffered earlier occasion this on any other
candidates.

Place:

Signature of the Guide

Date :

Internal Examiner Forward by HOD External Examiner

Viva Voce held on

 DECLARATION

I ANSO M, hereby declare that all the details furnished in the report are
true to the best of my knowledge. This report titled “A STUDY ON
RECRUITMENT AND SELECTION PROCESS AT PLA.NISSAN ” has
been done by myself under the guidance of Mr. S.G. STARLIN MANO.,
MBA.,M.Phil., PhD., faculty member in MCET Attoor, Anna University
Chennai for the award of Master of Business Administration. I further
declare that, this work is not partly or wholly submitted for any other purposes.

(ANSO M)
 ACKNOWLEDGEMENT

First of all I thank the almighty God for providing me the Strength and
Courage in bringing out this report successfully.

I express my thanks to Dr. Y. SUJAR B.E., M.Tech., Ph.D., Principal of

MCET Attoor for extending his support.

I express my sincere gratitude to Mr. S.G. STARLIN MANO.,

MBA.,M.Phil., PhD., Head of the Department of Management Studies, MCET
Attoor, for the valuable advice and suggestions to complete this project well.

I also express my sincere thanks to Mr. S.G. STARLIN MANO.,

MBA.,M.Phil., PhD., Faculty member in MCET Attoor, who was kind
enough to guide and support me throughout my work and helped me in
completing my project successfully.

I would like to extend my thanks to Mr. G. NISHANTH, Human

Resource Executive of PLA.NISSAN, for giving permission to undergo training
and for their timely guidance in preparing my report.

I also extend my sincere thanks to all staffs and employees of

PLA.NISSAN.

ANSO M
 ABSTRACT

A grievance denotes any discontentment or dissatisfaction in an employee

arising out of anything related to the enterprise where he is working. It may not
be expressed and even may not be valid. It arises when an employee feels that
something has happened or is going to happen which is unfair, unjust or
inequitable. Thus a grievance represents a situation in which an employee feels
that something unfavorable to him has occurred or is likely to occur. A grievance
is any discontent or feeling of unfairness and in the workplace, it should pertain to
work. The objective of this paper is to determine the effective handling of the
grievances faced by an employee. The study identifies the most common factor for
arising the grievances are wages and salary, working environment, promotions,
transfer, lack of communication, interdepartmental relationship, etc. The study
also looks for the root of grievance faced by an employee, grievance handling
techniques, and the management procedures of resolving the grievances. Effective
grievance handling is an essential part of cultivating good employee relations and
running the organization smoothly, successfully and gaining the good productivity
of work.