OB - Chapter 5 Review: Motivation
1) The challenge facing organizational leaders today is that:
a) employers have difficulty understanding the different
needs and expectations that younger generation
employees bring to the workplace.
b) there are more layers of management today, which
makes it more difficult to motivate everyone in
management positions.
c) corporate downsizing and reduced job security have
damaged the levels of trust employees need to work
beyond minimum levels.
d) employees are not very engaged.
e) All the answers are correct.
2) The highest-level need in Maslow's hierarchy of needs is:
a) esteem.
b) safety.
c) power.
d) belongingness.
e) self-actualization.
3) Through hard work, Gan lives comfortably without much
financial debt. Now he wants to improve relations with
colleagues and form stronger friendships. Which needs-
based theory of motivation best explains Gan's recent
focus on his social needs?
a) Four-drive theory
b) Learned needs theory
c) Needs hierarchy theory
d) Expectancy theory
e) Equity theory
4) Research has found that entrepreneurs are more likely to
succeed if they have:
a) a low need for socialized power.
b) a high need for personalized power.
c) a high need for affiliation.
d) a low existence needs.
e) a high need for achievement.
5) Alex demands loyalty from employees and gains
satisfaction from controlling people. His actions do not
seem to benefit the organization; rather, he does this to
advance his own career and for the enjoyment of
influencing others. Based on this information, it is most
accurate to say that Alex has a:
a) high need for affiliation.
b) high need for socialized power.
c) high need for personalized power.
d) low need for achievement.
e) low need for personalized power.
6) The main practical implication of four-drive theory is that:
a) companies should ensure everyone fulfills their social
needs before status needs.
b) companies should avoid offering rewards with a high
valence.
c) people experience a sense of fairness in the process, not
just the outcomes.
d) companies should provide a balanced opportunity for
employees to acquire, bond, learn, and defend.
e) employees should receive 360-degree feedback rather
than just from their supervisor.
7) According to expectancy theory, providing counselling and
coaching to an employee who lacks self-confidence is most
likely to increase the employee's:
a) V-to-O expectancy.
b) E-to-P expectancy.
c) P-to-E expectancy.
d) O-to-P expectancy.
e) P-to-O expectancy.
8) ABC Corp. introduced a training program that ensured
everyone had the required knowledge and skills to perform
the work. The company also brought in a performance-
based reward system that accurately identified employees
who performed better than others. According to
expectancy theory, these practices improve employee
motivation by:
a) increasing employee needs.
b) reducing feelings of inequity.
c) improving E-to-P expectancies.
d) improving P-to-O expectancies.
e) improving E-to-P expectancies and improving P-to-O
expectancies.
9) Co-workers no longer praise you when you engage in
dangerous pranks, so you stop engaging in these pranks.
This is an example of:
a) negative reinforcement.
b) punishment.
c) positive reinforcement.
d) action learning.
e) extinction.
10) Goal setting is most effective when:
a) the supervisor sets the goals before discussing them
with the employee.
b) the goals stretch the employee's abilities and
motivation.
c) the goal statements are general rather than specific.
d) all the answers are correct.
e) the supervisor sets the goals before discussing them
with the employee and the goals stretch the employee's
abilities and motivation.