Professional Documents
Culture Documents
1) Intro To Datamining
1) Intro To Datamining
TO DATA MINING
“Education is not the piling on of learning, information, data, facts, skills,
or abilities – that’s training or instruction – but is rather making visible
what is hidden as a seed.”—Thomas More
Motivation
Recently, the computer manufacturer Dell was interested in improving
the productivity of its sales workforce. It therefore turned to data
mining and predictive analytics to analyze its database of potential
customers, in order to identify the most likely respondents.
Researching the social network activity of potential leads, using
LinkedIn and other sites, provided a richer amount of information
about the potential customers, thereby allowing Dell to develop more
personalized sales pitches to their clients.
This is an example of mining customer data to help identify the type of
marketing approach for a particular customer, based on customer's
individual profile.
What is the bottom line?