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I. Introduction to Kloud Hotels

Kloud Hotels is a cloud-powered hotel management system that offers unique features
designed to provide ease and convenience in hotel operations and provide greater level
of productivity.

It simplifies the tasks of managing Hotel Front desk and enables the user to be up-and-
running in no time with its familiar browser look-and-feel, revolutionary design, and
graphical data manipulation approach. The system provides the hotel with the capability
to remember all its patrons through its IntelliSense.

A. Kloud Hotels Environment

1. System Buttons and Functions

2. System Summary
3. Access to Kloud Hotels

4. Enter Username, Password and Hotel Code

4. Dashboard

The Dashboard is the home screen of Kloud Hotels. It contains current occupancy status
of the hotel rooms categorized by room types.
 5. Cash Terminal

To access cash terminals: go to the Menu button > Cashiering > Cashier Terminals >
Click the Key icon to open > input amount on opening adjustment field > Click Open
Drawer > Yes Do it > OK
SAMPLE Cash Terminal Assignments:

Student User Cash Terminal Student User No. Cash Terminal

No. No. No.
Subj. Prof 1 Student 26 26
Student 2 2 Student 27 27
Student 3 3 Student 28 28
Student 4 4 Student 29 29
Student 5 5 Student 30 30
Student 6 6 Student 31 31
Student 7 7 Student 32 32
Student 8 8 Student 33 33
Student 9 9 Student 34 34
Student 10 10 Student 35 35
Student 11 11 Student 36 36
Student 12 12 Student 37 37
Student 13 13 Student 38 38
Student 14 14 Student 39 39
Student 15 15 Student 40 40
Student 16 16 Student 41 41
Student 17 17 Student 42 42
Student 18 18 Student 43 43
Student 19 19 Student 44 44
Student 20 20 Student 45 45
Student 21 21 Student 46 46
Student 22 22 Student 47 47
Student 23 23 Student 48 48
Student 24 24 Student 49 49
Student 25 25 Student 50 50
II. Guest Cycle

The guest cycle describes the activities that each guest passes by from the moment
he/she calls to communicate a reservation inquiry till he/she departs from the hotel. In
fact, the guest cycle encompasses 4 different stages:

A. Pre – Arrival

1. Individual Reservation

To reserve an individual guest:

From the Home screen click the new reservation button represented by a cross/positive
icon > click Individual
The system will show the reservation screen > click the add schedule button (+)
Set from and date to: (using the calendar tool)
Set Room Type: Suite
Room: Just click the search button (small magnifying glass)
Select Rates: Regular / Special
Set Breakfast: With or Without (through) the check box
Click Confirm
After setting the schedule, proceed to Information Tab

Start completing the necessary fields:

Title: (Choose from the selection using the drop-down arrow)
Last Name:
First Name:
Source:
Citizenship:
Gender:
Company:
Market Segment:
Religion:
Once completed click the save button (floppy disk icon)
Click Yes Do It
 SAMPLE Suite Room Assignments:

Student User No. Suite No. Student User No. Suite No.
Subj. Prof 101 Student 26 206
Student 2 102 Student 27 207
Student 3 103 Student 28 208
Student 4 104 Student 29 209
Student 5 105 Student 30 211
Student 6 106 Student 31 212
Student 7 107 Student 32 213
Student 8 108 Student 33 214
Student 9 109 Student 34 215
Student 10 110 Student 35 216
Student 11 111 Student 36 217
Student 12 112 Student 37 218
Student 13 113 Student 38 219
Student 14 114 Student 39 220
Student 15 115 Student 40 301
Student 16 116 Student 41 302
Student 17 117 Student 42 303
Student 18 118 Student 43 304
Student 19 119 Student 44 306
Student 20 120 Student 45 307
Student 21 201 Student 46 308
Student 22 202 Student 47 309
Student 23 203 Student 48 310
Student 24 204 Student 49 311
Student 25 205 Student 50 312