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  • Planetree Exam

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    bhongskirn
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    The document discusses key aspects of patient experience and patient-centered care. It provides multiple choice questions to test understanding of topics like the objectives of patient experience, descriptions of patient-centered care, methods to promote patient engagement, settings where engagement can occur, principles of patient-centered care according to Picker, the focus of Planetree International, dimensions of patient-centered care, causes of medical errors, definitions of empathy and sympathy, empathetic phrases, and whether physical comfort and respect for patient preferences are important aspects of patient-centered care. The overall goal of the module is to help healthcare staff provide high quality care focused on the wholeness of patients and their families through compassionate and empathetic services.

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    Planetree

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    Planetree exam

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    The document discusses key aspects of patient experience and patient-centered care. It provides multiple choice questions to test understanding of topics like the objectives of patient experience, descriptions of patient-centered care, methods to promote patient engagement, settings where engagement can occur, principles of patient-centered care according to Picker, the focus of Planetree International, dimensions of patient-centered care, causes of medical errors, definitions of empathy and sympathy, empathetic phrases, and whether physical comfort and respect for patient preferences are important aspects of patient-centered care. The overall goal of the module is to help healthcare staff provide high quality care focused on the wholeness of patients and their families through compassionate and empathetic services.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
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    82 views3 pages

    Planetree Exam

    Uploaded by

    bhongskirn
    The document discusses key aspects of patient experience and patient-centered care. It provides multiple choice questions to test understanding of topics like the objectives of patient experience, descriptions of patient-centered care, methods to promote patient engagement, settings where engagement can occur, principles of patient-centered care according to Picker, the focus of Planetree International, dimensions of patient-centered care, causes of medical errors, definitions of empathy and sympathy, empathetic phrases, and whether physical comfort and respect for patient preferences are important aspects of patient-centered care. The overall goal of the module is to help healthcare staff provide high quality care focused on the wholeness of patients and their families through compassionate and empathetic services.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
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    Download as docx, pdf, or txt
    of 3

    1. Which of the following statements is the objective of Patient Experience?

    a. Provide appropriate environment for patient, to enhance relationship between


    healthcare workers and patients taking into consideration of their needs and opinion
    b. Create an environment that will motivate healthcare workers
    c. Ensure revenues for the health facility
    d. Monitor the progress of patient care
    2. Which of the following statement best describe patient centered care?
    a. Systemized approach to evaluate healthcare provider’s performance
    b. Systemized approach to deliver healthcare that focuses on the patient as a whole
    c. Systemized approach ensures patient safety
    d. Systemized approach to prevent and control infection
    3. Which of the following method can promote patient engagement?
    a. Consider cultural background
    b. During Team rounds
    c. During Patient team rounds
    d. During Family Conference

    4. Patient engagement may occur in which of the following settings?


    a. Team rounds
    b. Team Conference
    c. Family Conference
    d. All choices mentioned

    5. Which of the following statement refers to Picker’s 8 Principle of Patient Centered Care?
    a. Respect to patient’s preference
    b. Coordination and integration of care
    c. Physical comfort
    d. All of the choices mentioned
    6. Which of the following statement is the focus of Planetree International?
    a. To put patient first
    b. Evaluate healthcare facility’s performance
    c. Encourage task centered care
    d. Facility/organization revenue
    7. Which of the following belongs to the 4 Patient-Centered Care Dimensions?
    a. Patient Safety
    b. Staff Performance improvement
    c. Healthcare workers’experience
    d. Facility/organizational revenues
    8. In Josie’s Story the main cause of losing her daughter life was because of ?
    a. Shortage of staff
    b. Bed availability
    c. Miscommunication
    d. Medical Error
    9. The statement “I am sorry everybody makes fun of your big nose” refers to?
    a. Empathy
    b. Sympathy
    10. Which of these phrases shows EMPATHY?
    a. Do not worry she is in safe hands.
    b. She is lucky that you are here
    c. I will personally make sure that she will receive best care
    d. We are busy stay away
    11. Physical comfort is one of the principles included in the Picker’s Eight Principle of Patient
    Centered Care?
    a. True
    b. False
    12. Respect to patient preferences is one of the most important aspects of Patient Centered Care?
    a. True
    b. False
    The Patient Experience & Planetree Self-Study module is designed to provide information that will assist
    city staff understand their role in providing high quality care that is focused on the wholeness of the
    patient and their love ones. To ensure that the patient have the best experience created for them with
    services that reflects compassion and empathy.

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