ACCU & WOCCU WEBINAR

CREDIT UNION STRATEGIES FOR

ADDRESSING IMPACTS FROM COVID-19
Housekeeping Issues
- All participants are muted upon entry – please
share your comments using the chat box
- Polls will be shared throughout. Your feedback
through these polls are greatly appreciated.
- This webinar is being recorded and can be
provided to any participant that requests it.
- During the discussion, participants can use the
“Raise Hand” feature but we encourage all
participants to communicate throughout the
presentation using the chat box
 Agenda
5 min Welcome, Objectives of Webinar, & Review of Agenda

• Moderator: Elenita Sanroque, CEO, Asian Confederation of Credit Unions (ACCU)

10 min The Three Waves of the Pandemic and How WOCCU Partners are Responding
• Brian Branch, President and CEO, WOCCU
20 min COVID-19 Regulatory Advocacy Issues for Credit Unions
• Andrew Price, Vice President of Advocacy, WOCCU
15 min Harnessing the Potential of Digital
• Megan O’Donnell, Vice President of Financial Inclusion, WOCCU
15 min Perspectives from the Philippines
• Sylvia Paraguya, CEO, National Confederation of Cooperatives
15 min Perspectives from Nepal
• Shivajee Sapkota, Nepal Federation of Savings and Credit Cooperative Unions
• Badri Guragain, National Cooperative Bank
10 min Closing Reflections and Next Steps
• Elenita San Roque, CEO, Asian Confederation of Credit Unions (ACCU)
World Council of Credit Unions

Credit Union COVID-19

The Three Waves of the Crisis
April 21, 2020
Dr. Brian Branch, CEO and President,
WOCCU
World Council of Credit Unions
118 Countries | 85,400 Credit Unions | $2.1 Trillion in Assets
Serving 274 Million Members
 What does the future look like?

Second
First Wave Wave Third Wave
Global
Health Crisis Institutional recession
Stress
First Wave: Health Crisis
Impact on Members Impact on
• Sick & Unable to Work, Community
• Financially Fragile: • Unemployment
• Set Back by Health Costs, • Stress on Health
Deaths, Laid off, Not Able
to Generate Income, Systems
• Unable to Make Loan • Schools Systems Shut
Payments, Down
• Limited Ability to Live on • Failure of Small
Savings Business
• Loss of Assets: • Economic, Social,
• Savings, Retirement
Investments, Housing, Political Unrest
Vehicle.
Second Wave: Credit Union Institutional Stress

Financial Impact on Credit Unions:

• Increased Provisions Costs & Write-offs, Decreased
Portfolio Quality
• Decreased Return / Income on Loan Portfolio
• Increased Provision Costs
• Decreased Liquidity as Loans Default
• Decreased Liquidity as Savings Withdrawals Increase
• Impact on Liquidity as Banks Limit Credit Union
Withdrawals
• Slower Growth
• Reduced Capital Position
 Third Wave: Global Recession
Impact on Members
• Unemployment
• Not able to Generate Income
• Delinquency
• Loss of Assets
Impact on Communities
• Unemployment
• Continued Stress on Health
Systems
• Failure of Small Businesses
• Economic, Social, Political
Unrest
Impact on Credit Unions
• Large Inflows of Liquidity
• Consumer Pressure for Digital
Channels
• Lower Return on Bank Deposits
• Limited Lending Opportunities,
• Danger of Continued Losses &
Insolvency
• Sector Consolidation
World Council of Credit Unions

Credit Union COVID-19

Regulatory Advocacy Issues
April 21, 2020
Andrew T. Price, Esq., VP Advocacy
 COVID-19 ADVOCACY ISSUES

I. International Standard Setting Body Reaction

II. Operational Issues

III. Advocacy Strategies

 International Standard Setting Body Response

Financial Stability Board:

“The FSB encourages authorities and financial

institutions to make use of the flexibility within
existing international standards to provide
continued access to funding for market participants
and for businesses and households facing
temporary difficulties from COVID-19, and to
ensure that capital and liquidity resources in
the financial system are available where they are
needed.”
International Standard Setting Body Response

Basel Committee: 1-Year Delay in Basel III

“Member jurisdictions are pursuing a range of regulatory
and supervisory measures to alleviate the financial stability
impact of Covid-19. These measures target the provision
of lending by banks to the real economy and facilitate
banks' ability to absorb losses in an orderly manner. The
Committee supports the objectives of these measures and
notes that members have flexibility to undertake
further measures if needed.”
 International Standard Setting Body Response

Basel Committee:
• Supervisory initiatives that provide capital relief should be
augmented by severe constraints on the payment of dividends,
bonuses and share buybacks. These joint actions will
simultaneously expand banks' lending capacity and enhance their
ability to absorb losses.

• Prudential authorities face difficult trade-offs as they confront the

most severe economic crisis in modern times. Encouraging the
use of flexibility in applicable accounting standards, while
preserving market trust and transparency in the reported financial
statements of banks, will be key in fostering both economic and
financial stability.
 International Standard Setting Body Response

Basel Committee:
• Issued a series of measures to clarify how banks should
consider various public and private debt relief programmes
in their ECL estimates and in their calculation of regulatory
capital.

• These measures are intended to incentivize banks to

continue supporting the real economy, while reducing
pressure on banks' ECL provisions, earnings and regulatory
capital.
 Operational Issues
ACCOUNTING (IFRS 9/CECL and Capital)

• IFRS 9/CECL – delays in implementation

▪ IFRS Statement: Difficult to assess implication on
expected loss analysis
➢ Look to EBA, European Central Bank,
Prudential Regulation Authority, Malaysian
Accounting Standards Board – all have
guidance.
▪ US has adopted CECL delay
 Policymaker Response
Consumer Protection Measures:
• Moratorium on Payments (Through Sept – End of Year)
• Moratorium on Foreclosures/Debt Collection
• Moratoriums on Eviction
• Physical lockdowns/restrictions on operations
▪ Essential Service provider
▪ Orders affecting service in branches
• Stimulus packages to support SMEs
• Employee Protection measures (Unemployment, Prohibition
on Termination)
• Prohibitions surrounding cash withdrawals (to prevent runs)
 Operational Issues
ACCOUNTING (IFRS 9/CECL and Capital)
• Change for Risk Weights for certain loans
• Modifications/Refinances/Forbearances relief from considered as
troubled for ALL purposes
• Flexibility on meeting Capital Standards
• Flexibility on not including crisis in expected loss analysis
• Flexibility/leniency for characterizing mods/refi or forbearance as
TDR
• Timeline for default extended
▪ North Macedonia - From 90 to 150 days
 Operational Issues
Designation as Essential
• Some countries seeing difficulties not being included as an essential operation
• Not included in definition of “bank”
• Prohibits operations during lockdown situation
• Prohibits obtaining support from governments
 Operational Issues
Liquidity/Runs on Credit Union
• For cash, credit union should analyze their cash/liquidity situation and place
proper limits on cash withdrawals (i.e. per day/per week/per month or any
combination).
• Consider that during a crisis regular payments may not occur thus affecting
cash on hand.
• Credit union should analyze sources of liquidity and get in touch with their
corporate or central bank to see what relief they are providing.
• Educate members about how their funds are safe in the credit union and that
hoarding cash at home is not necessary or safe. Central Banks/Prudential
Regulators should assist them in this effort.
• Note the existence of Deposit Insurance/Guarantee Schemes.
• Work closely with regulators to see if they will also impose moratoriums on
withdrawals.
• Consider that during a crisis, it may be difficult to have cash replenished to
ATMs and your credit union.
 Credit Union Response Issues
Member Financial Impact Mitigation
• Loan Restructuring: Deferred Payment, Reduced Interest, Interest Only
Payments, Loan Extensions
• Debt Consolidation
• Advances, Low Interest Loans for Crisis
• Fee Waivers
• No Penalty Withdrawal on Certificates of Deposit
• Insurance Services

Other Support Services

• Financial Counseling
• Identity and Data Protection Guidance/Scam Guidance
• Health Information
 Credit Union Response Issues
Member Interface Response
• Remote Service Delivery via
▪ Online Banking
▪ Mobile
▪ Video Tellers
• Shared Branching
• Drive Up or Service Window Teller Service
• Spacing out Lobby Waiting Areas to Avoid Crowding
▪ Teller Glass Windows
▪ Teller Gloves and Sanitizers
▪ Wipe Down Service Counters
• Close Lobby
 Regulatory Relief Requests
Reporting Delays
• Deadlines for Regulatory Reports
▪ AML/CFT Reports
▪ Required Regulatory Reporting
▪ Tax Deadlines
▪ Regular Exams
▪ Audit Deadlines
 Advocacy Issues
Regulators hesitant to act quickly
• Point to International Standards encouraging flexibility
• Point to other countries’ efforts

Credit Union not viewed as Important/Essential

• Point to your membership
• Point to how you can be a solution to meeting economic needs during the
crisis
 Advocacy Issues
Advocacy for Regulatory Flexibility & Relief:
• Flexibility on Restructuring Loans/Documentation
• Allow Credit Unions to Make Loans with Special Terms and Reduced
Documentation to Assist Members
• Reduce Provision (ALLL) Requirements for State Mandate Affected Loans
• Ease Restrictions by Correspondent Bank Services to Credit Unions
• Allow for Temporary Provision of Cash & Payment Services to Non-Members
• Allow Flexibility in Allowing Credit Unions to Adjust their Hours of Service
• Allow Credit Unions to Conduct Board, Management, Membership Meetings
Virtually
• Liquidity Support/Employee Support
World Council of Credit Unions

ANDREW T. PRICE, Esq.

Vice President of Advocacy
aprice@woccu.org
+1 850-766-5699
 World Council of Credit Unions
CREDIT UNION COVID-19
HARNESSING THE POTENTIAL
OF DIGITAL
APRIL 21, 2020
Megan O’Donnell, VP of Financial
Inclusion
Coops coming to WOCCU for help with digital
transformation…
High cost

• Transaction cost – at individual & coop level

• So far, too costly to set up our own systems

Lack of connectivity/ access

• Inconsistent/high cost data

• Now online via smartphones
• Lack of interoperability

High risk investment

• Burden on coops to scale to recover costs

• Predatory offerings to members
• Unsafe: fraud & error

Legal & regulatory challenges

• Licensing requirements
• General uncertainty about regulations
WOCCU Digital Transformation Lab
WOCCU Field Officer Banking Tool
Vision: Asia Regional Payment System
Digital Technical Assessment to Join
Payment System
WOCCU Global Digital Initiative
 Cooperating, Connecting for Inclusive and Resilient Prosperity

NATCCO and
COVID19:
Impact and the
Way Forward

SYLVIA OKINLAY-PARAGUYA
 Deposits and Loans
FINANCIAL
5,831,965 63% Female 37%
Male SERVICES
Stabilization Fund
(BUSINESS) Resiliency Fund
842 Remittances and Payments
COOPS PRODUCTS AND SERVICES
US$ 4.59 Education, Training, Consultancy
BILLIONS
CONSOLIDATE SUPPORT
D ASSETS
SERVICES Information Technology
MICOOP
OFFICES
2,070
Advocacies

MONITORING Inspection/Supervision
Starting March 13. No visitors allowed at
NATCCO
March 13. Board Expanded Execom
Meeting
March 16. Worked from Home and on 2
teams
March 23. Skeletal force
and WFH. Extended up to
April 30
On-line meetings with the Board Execom
for approvals
BCP- Covid formulated on March 10-11
Distributed to cooperatives as guide
 TEAM of 5 INSTALLING
WORK FROM HOME EKOOPBANKERPLUS SYSTEM IN A
COOP
15 PERSONNEL AT NATCCO HEAD OFFICE; STAYING AT THE HOSTEL

THE FEDERATION AND THE EMPLOYEES

MEMBER RELATIONS AND NETWORKING GROUP. Updated with 86% of the
members;
Of total members, 62% of Luzon closed, 30% for Visayas and 23% for Mindanao
 RELEASE OF DIVIDENDS AND
PATRONAGE REFUND DURING
MARCH TO APRIL OF EVERY
YEAR

@US$125 MILLIONS
(ESTIMATED)
DISTRIBUTED TO THE
MEMBERS
GROUP NEW ACTIVITIES
Information Adjustment of the system to accommodate the moratorium of loan
Technology payments

Highlight the advantage of a cloud based system

Payment Provisional Certificate of Registration as an Operator of a Payment

Systems Platform

Request the Central Bank, as the regulator of all payments, to all Kaya
Payment Platform to be connected to the whole system

MICOOP Online coaching of the cooperatives by the Area Managers

MICOOP team consolidated food packs from three coops (veggies, dried
fish and rice) for delivery to the communities in NCR- 1,00 packs.
Purchased by an NGO
Next target is for 2,000 packs
 Cooperating, Connecting for Inclusive and Resilient Prosperity

CONSULTANCY UNIT
• DEVELOPED STANDARD POLICIES FOR COOPERATIVES
• Work from Home
• Conditional Remedies
• Calamity Loan
• Tele or Video Conferencing for Board Meetings

• On-line survey tool for MSMEs of coops thru Google and FB

• New loan product of the coops for their members, after the ECQ (for development)

• Scenario planning and Financial projections for the cooperatives, integrating

COVID impact, ensuring availability of funds
OUTPUTS OF CHATROOMS AND
CONFERENCES WITH MANAGERS
AND CHAIRS
 REGULATORY RESPONSES
Memorandum Circulars: Cooperative Devt. Authority
• Allowed postponement of the General Assembly
• Release of the Dividend and Patronage Refund
• Submission of the regulatory reports at a latter date
• Use of the community development fund (not less 3% of
the net surplus) for initiatives to help the community
• Use of the optional fund (not more than 7% of the net
surplus) to help members and employees
• Memorandum Circular aligned to the MC of the
Department of Finance on the moratorium on the payment
of the loan and interest during the Enhanced Community
Quarantine
Consolidated FS of 561 638 670 570
COOPS
Year 2015 2016 2017 2018

TOTAL ASSETS 124,174,923,478 151,368,809,673 175,383,903,200 204,644,087,996

Total Cash and Cash

Equivalents 16,863,461,035 21,567,383,553 23,443,918,687 21,420,766,785

Total Short-Term investments 3,028,055,504 3,343,386,721 3,554,778,666 3,551,990,641

Total Long Term Investments -

FL and Equities 5,247,719,794 7,697,977,648 9,060,292,128 12,090,942,136

Total Loans Receivables 83,075,202,443 96,571,678,786 118,945,436,941 149,093,907,865

Allowance for Probable Losses

on Loans (4,203,261,692) (4,571,488,011) (6,396,564,506) (6,807,876,194)

NETLOANS RECEIVABLES 76,089,702,258 90,970,194,551 108,718,112,699 136,270,660,870

Total Deposit Liabilities 48,935,280,089 61,051,123,622 71,052,456,772 79,238,735,291

Total Paid-Up Share Capital 35,922,869,480 42,262,975,929 48,423,919,107 53,292,298,218

Reserve Fund 4,211,934,220 5,018,861,301 4,206,518,215 5,063,291,294

Community Development Fund 574,681,471 563,606,183 707,608,959 812,047,879

Optional Fund 1,845,859,070 2,209,486,905 2,621,571,936 2,811,961,668

Total Statutory Funds 7,136,096,284 8,925,607,361 8,372,608,427 9,468,071,247

Consolidate
561 638 670 570
d FS of
COOPS
Year 2015 2016 2017 2018
Interest Income
from Loans 13,734,344,779 15,592,969,687 17,288,624,816 19,937,259,751

Income from
Credit Operations 16,212,028,040 18,551,935,789 20,346,942,817 23,506,943,564

TOTAL REVENUES 21,468,614,530 24,779,337,618 27,228,056,989 30,744,623,298

TOTAL EXPENSES 16,019,494,149 18,411,333,518 20,812,111,238 22,368,191,771

NET SURPLUS 5,497,520,691 6,400,818,437 6,564,397,962 8,463,486,667
 NEXT STEPS
• Consolidate the FINANCIAL DATA with DEC 2019,
JAN, FEB, MAR 2020 to determine the global financial
status
• Coaching of primary cooperatives
• Coordination with other federations for advocacy of
proposed stimulus package for cooperatives
• Regulatory relief from Cooperative Development
Authority
• Staggered booking of provisions for probable losses
(CB: 5 years)
• Profitability of the federation
 AFTER COVID
• Liquidity Fund for cooperatives
• Loan Fund for cooperatives
• Push for digitalization
• Work from Home policies
• Back to the basics:
• Cash Reserve and Emergency Fund for
individual members
• Basic financial standards for cooperatives
COVID-19 PANDEMIC:
CREDIT UNION'S SITUATION
IN NEPAL

SHIVAJEE SAPKOTA,
CEO- NEFSCUN
NEFSCUN : INTRODUCTION
 Nepal Federation of Savings and Credit Cooperative
Unions Ltd. (NEFSCUN) is the member based national
apex organization of Savings and Credit Cooperative
Societies (SACCOs) and their Unions in Nepal, working in
the field of capacity building, monitoring, technological
assistance and quality accreditation of members to enable
them to provide better services to community people since
1988. NEFSCUN is a regular member of World Council of
Credit Unions (WOCCU-USA), Association of Asian
Confederation of Credit Unions (ACCU-Thailand) and some
regional association from Australia and India, NEFSCUN
is receiving technical and innovative services to provide
sustainable financial solution to the members with the
principle and guidance. 3.01 million community people
affiliated to get financial and non-financial services
through this network.
COVID-19 SITUATION IN NEPAL (17 APR)

In Nepal COVID-19 situation is;

 Tested : 7702
 Negative Result : 7672
 In Isolation : 90
 Positive Case: 30
 Recovered Case: 01
CURRENT COUNTRY SITUATION
 After more concern of WHO on this pandemic
Government of Nepal has announced Lockdown
from 24 Mar last time declare until Apr 27, 2020
 All are closed, day today marketing of grossery
are unlocked during 3 hrs of every morning.
 No mobility from any state or districts now

 No offices are run, just Banks and credit unions

are providing limited services
 Telecom, Internet and TV service are ON
SITUATION OF CREDIT UNIONS

 Credit unions located in the City area are just

providing services to the members on necessity base.
 Some are providing limited hourly base to get loan
installment/interest or regular savings, small amount
of withdraw.
 These days people are required money for their day to
day food items
 But in the village there is problem of providing service
to inform if limited service is provided because there
will be long queue and can not maintain the social
distances.
DIGITAL FINANCIAL SERVICE IN CUS
 In general cased there is only one service
of utility payment: Bills payment of
utilities.
 But some are providing ATM service and
POS to needy people.
 Most of the CUs are accepting savings but
withdraw is around 250$/day because
there is a fear if liquidity short after
immediate situation of after lockdown.
 Cash vaults are maintained optimum
level of Insured amount to fulfill the
immediate need of members
 Other Fintechs are active during this
pandemic
NETWORK RESPONSE

 During this period NEFSCUN is managing its

Central Finance Facility(CFFI), maintaining
good position of liquidity and Cash
 Get connected with National Cooperative Bank
and Commercial Banks standby if there is big
withdraw needed or loan required.
 Updated our 27 offices active to provide financial
counseling to members in this situation.
 Board of directors from different location of
Nepal are advising and counseling members for
managing the situation
AWARENESS
PROCEDURAL RESPONSE

 Credit Unions are contributing to Pandemic

Response Fund of Government voluntarily to
address needy people in this situation.
 NEFSCUN has also contributed to a set up
CORONA Test Lab in a Hospital of Kathmandu
with 5000US$.
 Issued Guideline to Credit Unions to follow
during the pandemic situation.
 Promoted Safety Precaution Posters to protect
members health.
PREPARATION OF POST LOCKDOWN CRISIS

 NEFSCUN is preparing a detailed worksheet and

work-plan for its members to response POST
LOCKDOWN situation when members will have
high demand of withdraw and loan for their
continuation of livelihood.
 The procedure will cover : office management,
members response, counseling, less mobility of
service staffs, distance management, updates of
financial and follow-up, relations to members and
local government, mapping of affected people and
response/recovery plan etc.
CHALLENGES

 No platform of payment in cooperatives

introduced
 This is the first case cooperatives are facing :
LOCKDOWN, no mobility of people, everywhere lock.
This scenario demanded digital financial solution in
their own cooperatives.
 No facility of Settlement by cooperatives/credit
unions
 Accessibility of Employees in the job: Due to
government declared lockdown to all, the
vehicles, offices and stores there is no favorable
situation to move and to provide services to
members now.
THANK YOU
“;xsf/Lsf] bLuf] ljsf; / k|j4{gdf lqmofzLn Ps dfq a}+s”

IMPACT OF CORONA VIRUS (COVID-19) IN COOPERATIVE

SECTOR OF NEPAL AND
RESPONSE

Badri Kumar Guragain

Chief Executive Officer
National Co-operative Bank Ltd.
BASIC UPDATE
◼ First case tested positive: 24 January 2020
◼ Total cases (as on 19/04/2020): 31
◼ Total case recovered: 3
◼ Serious/Critical case: NIL
◼ Total test conducted: 27,471
◼ Out of 31 cases only 1 case of local transmission is identified
◼ Nepal is in "Second Stage" of COVID 19 Pandemic
BASIC UPDATE
◼ Government of Nepal imposed Lockdown from 24th March 2020
◼ Only essential services are open
◼ Bank/Cooperatives are open in limited hours
◼ Mobility has been banned across country
◼ government has brought first relief package
CORONA VIRUS (COVID-19) IMPACT IN NEPALESE ECONOMY
▪ Projection of growth rate to be limited to 1.5 to 2.8 percent only which
was targeted to be 8%
▪ Postponement of Visit Nepal 2020 which will affect the tourism sector
adversely
▪ Shortage of raw materials in manufacturing industries
▪ Projection of Reduction in remittance income by 20% to 30%
▪ Adverse effects of livelihood of daily wage earners which constitute
about 8.5% of the total population
▪ Severe impact of Agriculture Value Chain due to lockdown and
restriction in movements
▪ High default risk to be seen in Financial sectors due to slowdown of all
sectors and business in economy
▪ Impact on Small and Medium enterprises, contributing more than 20% in
GDP seem to be longer due to psychological fear of people
DIRECT IMPACT IN COOPERATIVE SECTOR

◼ Cooperative sector in Nepal have been directly serving

population of 7 million so that the lives have been affected due to
cooperatives not being able to operate smoothly due to lockdown
situation
◼ Future Liquidity crisis seems to be seen in Financial Cooperatives
◼ Direct Impact on Value chain of producer and consumer
cooperatives
◼ Lacking behind in digitalization in cooperative and indiscipline in
maintaining mandatory liquidity by CU seems to be a major
problem in current scenario
COVID-19 COOP RESPONSE…
Agricultural Sector
➢ Central Agricultural Federation has Initiated Rotary
markets in capital of Nepal to overcome food shortage
and skyrocketing prices which has benefitted both the
producer farmers of cooperative and the consumers
COVID-19 COOP RESPONSE

Social Responsibility
◼ Establishment of Corona Control Cooperative Centre
on occasion of National Cooperative Day with
initiation of National Cooperative Federation of
Nepal

◼ Fund Created with initiation of NCF by Cooperative

Sector to be utilized over control and prevention of
pandemic.
COVID-19 COOP RESPONSE

Social Responsibility
➢ Various Cooperatives have organized blood donation
program to overcome situation of blood scarcity being
visualized in hospitals
COVID-19 COOP RESPONSE

➢ Provision of food for refugees by cooperative in

coordination with District Federation, local
Government
➢ Distribution of health and sanitary items to members
and local level Government
➢ Distribution of press jackets to journalists for easiness in
travel during lockdown period
➢ Direct contribution to Government funds in Central
and local level
COVID-19 COOP RESPONSE
Distribution of food in orphanage and old age homes
COVID-19 COOP RESPONSE
◼ Arrangement of food for the daily wage earners
COVID-19 COOP RESPONSE
Financial Cooperatives
◼ Many Cooperatives have opened the office with
minimum staff and also provided door-to-door
services for emergency financial support.
◼ Various Cooperatives have declared rebate in interest
paid during lockdown period and also extension of
the maturity period of loan for member convenience
◼ Loan facility without collateral and interest free for
3months has been made to meet the basic livelihood
requirements
◼ No Charges levied on use of digital banking such as
ATM, Mobile banking etc.
COVID-19 NCBL RESPONSE

Member Service
➢ NCBL Regional Branches have been opened for all business days
and rest branches are opened with weekly schedule and also as
per the need of members
➢ Financial needs of members not being able to travel have been
fulfilled through door-to-door services
➢ 2 types of product paper launched –
➢ COVID Emergency liquidity management loan and
➢ COVID livelihood Loan Product
so as to overcome the liquidity crisis in cooperatives due to this
unforeseen situation and also help the individual members of
Cooperatives meet their basic requirements
COVID-19 NCBL RESPONSE

➢ 10% discount in Loan interest for payments made during 3rd Quarter end
➢ Rebate of all kind of penalties
➢ Extension of loan maturity periods
➢ High interest on Deposit despite of other banks and financial institutions
already reducing interest on deposit
➢ Awareness raising appeals have been circulated among members
frequently
➢ Various groups have been created with Managers of member
cooperatives to stay updated with their health situation, their financial
needs and remain in solidarity with Cooperative principals
COVID-19 NCBL RESPONSE
Staff Management
➢ ‘Work from Home concept’ initiated before lockdown period to create
safe work environment
➢ Provision of motivation allowance proposed for front office staff and
those working from office
➢ High level of security maintained for staff working in office such as pick-
and-drop arrangements, ensuring health equipment like mask, sanitizer,
gloves, etc in office
➢ Arrangement of Staff insurance and medical allowances to ensure
wellbeing and precautions of staff health
➢ Mechanism created to be updated with health situation of all staff in
Head office as well as branches through means of Department Heads,
Focal Persons, Branch Chiefs, etc
COVID-19 NCBL RESPONSE

Social Responsibility
➢Contributed more than Nrs. 1.1 million to
Nepal Government Fund for Corona
Prevention
➢Planning for supporting Local Level
Government in all provinces
LOBBYING WITH GOVERNMENT AND REGULATORY BODIES
NCBL has prepared planning to advocate with Government and
regulatory bodies on below sectors :
➢ Developing Strategic paper for cooperatives to combat COVID 19.
➢ Capturing online data from cooperatives about support made to
combatting COVID 19
➢ Lobbying for rebate on tax to Cooperative sector
➢ Preparation of Disaster Relief Fund with support of Nepal Government
➢ Formation of Central as well as province wise Disaster Relief
Committee of Cooperative sector
LOBBYING WITH GOVERNMENT AND REGULATORY BODIES
◼ Soft loan to cooperatives

◼ Preparation of online store of producer and Agri based cooperatives

◼ Advocate for approval and integration of NCBL National Payment

platform

◼ Advocate for discount in interest in loans, LLPs, Penalty Rebates,

Extension of maturity periods, etc
Online Data Capturing Template
THANK YOU !
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