Company,Inc

ABC=123
Beaconhouse school system,
Karachi,

Subject: Letter for repairing laptop

Dear Sir or Madam

Three months ago I purchased a Dell laptop from your store. Unfortunately, the product has suddenly
stopped working and is now totally unusable. I really need this laptop to complete my work as I work
from home and I am hoping you will replace it soon.

In relation to the specifics of the problem, the laptop screen does not show anything except a black
screen with some red dots on it even though the laptop seems like running. It worked just fine the day
before yesterday but is dysfunctional right now. I have checked the battery, power connection and tried
to realise from the sound of the laptop that the problem is with the monitor. My purchase number is
2558745 and I am attaching a copy of my receipt.

I am a freelancer and have a few running projects that I need to finish before the end of this month. If
my laptop does not work, I am unable to work. Besides, I have important files, software and in-progress
project instructions on this laptop which means I am stuck without them.

Since I have a valid warranty and I need this device fixed immediately, I am hoping you would repair it
within the next three days or replace with a new one and transfer the data.

I hope to hear from you soon.

Yours faithfully
Abdurehman Amir