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Scenario About Nonverbal Communication
Scenario About Nonverbal Communication
Luis has transferred to your branch from the South American office, and is now manager of floor operations.
He is strikingly handsome and tall, and is athletic in build. He moves quickly and has a deep, resonant voice.
To make matters worse, as some of your male friends joke, he is both exceptionally intelligent and highly
competent. He is also motivated and has technical skills. You might expect jokes aside, that many of the
males in the building are envious of him.
He has a few personal habits, however, that are beginning to irritate people. He stands very close when
talking, and when making a point he will often tap an index fingers on the listener’s forearm, irrespective of
gender. His booming voice makes everyone turns around and looks which can embarrass the person he is
talking to. He often simply bursts into people’s offices and will go around to their sides of the desk, sit on
the desk and look intently at them why he is talking. He is also in the habit of making mock bow to a
number of the female staff. In talking with staff members about problems, he will sometimes put his arm
around their shoulder again, irrespective of gender and gestures strongly with his other hands. Your personal
assistant, Marie, who is finely tuned at the best times, has just come into your office and said this to you: “
Look, I’m sure he’s well-intentioned, and he has really kicked the productivity figures up, but unless he lays
off the touchy-feely stuff, Jen and Lisa and I will make a sexual harassment claim against him” What should
you do about the situation?
Dyssemic:
Speak in a monotone
Fail to alter their speech volume to suit the situation they are in
Finish eating long before long after others ( Nowicki & Duke 2002)