Service Crew Phone: (+63) 945 700 8045

Email: erickasantos@gmail.com
Address: 2505 Pideg, Tubao, La
ERICKA R. SANTOS Union

Professional Summary
Veteran Food Service Manager successful at improving operations through efficiency updates, cost control
strategies and profit management optimizing. Excellent communication, planning and conflict resolutions skills.

Skills

 Hiring standards
 Staff leadership
 Scheduling
 Sales planning
 Production records
 Portion Control
 Food Safety
 Cost controls

Work History

McDonald’s Food Service Manager

San Fernando City, La Union 12/2016 – 06/2018
 Maintained high standards of food quality by reviewing shipments, overseeing preparation and
monitoring food safety.
 Set and enforced performance and service standards to keep consistent, high-quality environment
devoted to customer satisfaction.
 Maintained compliance with company policies and procedures for food safety, sanitation and quality.
 Protected business, team members and customers by monitoring alcohol consumption and keeping
operation in line with legal service requirements.

Amare La Cucina
Surfer's Rd, Urbiztondo La Roca Villa Resort, San Juan , La Union 12/2018 – 06/2021
 Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
 Promote new or high-value food items by creating attractive displays in cases and other customer-
facing areas.
 Strategically plated hot meals and salads in aesthetically pleasing arrangements.
 Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for
expected customer loads
Education
De La Salle University Manila
Bachelor of Hotel and Restaurant Management
Associate of Science: Food Service Systems Administration