Subject Information

Code: AAIIT2XA

Lecturer: Grace Thapeli

Student Information
Student#: 217081959

Initials & Surname: US Makhokhoba

Group#: C2

Malenkelo Thapeli
gracel@vut.a.c.za
 Problem solving steps ( Inputs) System Development processes System Development Process Players
(Outputs)

Produce business problem

Identify the problem System initiation System Owners
statement project plan

Analyse and Identify the problem Statsement of the users and

System analysis System User
business requirement.

Identitfy solution requirements System User

System analysis Technical builder and
or expectations.
specification for solution.

Identify alternative solution and

choose the best course of solution. Technical Blueprint System Designer
System design

Design the chosen solution. System design Technical Hardware and

software solution. System Designer

System implementation
Implement the chosen solution. System builders

1. Most organizations have a formal system development process consisting of standards to be followed on any system
development project. In addition to this, there are four simplified system development processes to be followed and each
process has some deliverables. Fill in the table below with regard to set of steps, system development processes and role1
players involved.
 Information
system

MANAGEMENT & DSS

2)

1) E-COMMERCE
3) Internal Business
operations
4) Business functions extending BACK OFFICE SYSTEM
to customers
FRONT OFFICE SYSTEM

5) Support management
needs for the business:
HR

6) Support management needs for

the business: HR

7) INTRANET
8) INTERNENT

2. Organizations are not served by a single information system, instead by a federation of information systems that support various business functions.
These systems feed information into two other information systems that support management needs for the business need.
a) What are these federations of information systems (1,2), FRONT OFFICE SYSTEM & BACK OFFICE SYSTEM
E-COMMERCE AND CUSTOMER REACTION MANAGEMENT 2
b) Give contemporary systems interfacing with 1 and 2 ( 3 ,4) 2. E-COMMERCE AND SUPPLY CHAIN MANAGEMENT
c) Give two information systems recieveing information from 1 and 2 ( 5 ,6)
d) Which network technologies are used for 3 and 4 ( 7,8)
 3. Different stakeholders have different perspectives on or views of information systems.

System Owners
System Users
BUSINESS ENTITIES AND BUSINESS RULES N
FOCUSES ON BUSINESS ISSSUES AS THEY PERTAIN NOT INTERESTED IN RAW DATA BUT IN
DATA Views KNOWLDGE Views INFORMATION THAT BRINGS KNOWLEDGE AND
DATA REQUIREMENTS MAKE MANAGERS MAKE DECISIOIN

System Users
System Designers
BUSINESS PROCESSES SOFTWARE SPECIFICATION
CONSTRAINED BY LIMITATIONS OF APPLICATION
PROCESS REQUIREMENT DEVELOPMENT TECHNOLOGIES BEING USED
PROCESS Views
POLICY Views
WORK FLOW

System Owners

System Builders MIDDLE WARE

CONCERNED WITH THE CONSTRUCTION,
WHO MUST INTERACT WITH THE SYSTEM INSTALLATION, TESTING AND THE INTERFACE.
WHERE ARE THESE BUSINESS UNITS LOCATED
Views
COMMUNICATIONS
Views
WHAT OTHER INFORMATION SYSTEM WILL
HAVE TO INTERFACE

3
 4. Give seven types of information systems applications

3.5

MANAGEMENT DECISION
INFORMATION SUPPORTER
SYSTEM

TRANSACTION
PROCESSING EXPERT
SYSTEM SYSTEM

COMMUNICATION
AND
COLLABORATION
OFFICE SYSTEM
AUTOMATED
OFFIC

STAKEHOLDERS

4
 5. Discuss business and technology drivers that affect information systems

GLOBALIZATION OF THE ECONOMY – BRING NEW INTERNATIONAL COMPETITORS

2. ELECTRONIC COMMERCE – THE BUYING AND SELLING OF GOODS AND SERVICES BY USING THE INTERNET E
3. ELECTRONIC BUSINESS - THE USE OF THE INTERNET TO CONDUCT AND TO SUPPORT DAY TO DAY BUSINESS
4. IMPACT ONN INFORMATION SYSTEM – ARE DESIGNED FOR INTERNET ARCHITECTURE
5. SECURITY AND PRIVACY
SECURITY – HOW THE BUSINESS CONTINUE IN THE EVEN OF A SECURITY BREACH, TERRORIST ATTACKS OR
DISASTER. P
PRIVACY – CONSUMER DEMAND PRIVACY IN E-COMERCE TRANSACTIONS

6. IMPACT ON INFORMATION SYSTEM – NEED TO INCOPERATE STRINGENT SECURITY AND PRIVACY CONTROL
7. COLLABORATION AND PATNERSHIP – ORGANIZATIONS SEEK TO BREAK DOWN THE WALLS THAT
SEPERATES
ORGANIZATIONAL DEPARTMENTS AND FUNCTION

5
 Phase Activities outputs System participants
statement of work, problem statement

Scope definition IDENTIFY AND CONTROL

users, owner,proj.man,syst.analysts

problem analysis FIND OUT WHAT THE SYSTEM DOE

SYSTEM IMPROVEMENT OBJECTIVES

syst.analysts, users, proj.man

Requirements analysis BUSINESS REQUIREMENTS

Translate business requirement statement into syst.analysts, users, proj.man

LOGICAL DESIN pictures - models DFD:( logical process design models,
logical interface models, logical data models) DFD MODELS

request for system approval (approved and

funded, approve or fund alternative solution,
DECISION ANALYST
reject all solutions, approve reduce scope) designers,syst.analysts,users
ASKING QUESTIONS HOW AND WHAT

Physical design + designers,syst.analysts,users

integration DESIGN BY SPECIFICATION FIND DOCUMENTATION

CONSTRUCTING final documentation builders,users,syst.analysts,

IMPLEMENTING THE CHOSEN SOLUTION
ANDTESTING proj.man
Installation +delivery deliver the system into operation operational system

6
system operation and
maintenance

46

Fill in the table