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ICICI Final Project
ICICI Final Project
ICICI Final Project
CHAPTER -I
EXCECUTIVE
SUMMARY
A Study On Recruitment Automation Tool of ICICI
Prudential Life Insurance Pvt Ltd, Bangalore.
Introduction
The project entitled “A STUDY ON RECRUITMENT AUTOMATION TOOL IN
ICICI PRUDENTIAL LIFE INSURANCE,” is to study the tool that is concerned
for on boarding process of a candidate.
The present study was done through releasing offer letters to various candidates and
taking opinions from present employee how useful and effective the Ripple hire tool
is, from ICICI Prudential Life Insurance.
Ripple Hire Tool which is used in organization to the hired candidates of the company
where this tool is very useful to verify the documents of the hired candidates which
can be easily verified through Ripple hire, this tool consist certain stage like:
1. Applied Stage
2. HR Stage
3. Line Stage
4. Verify Stage
5. Offered Stage
6. Hired Stage
7. On Hold Stage
8. No show Stage
9. Reject Stage
time-to-fill, reduce cost-per-hire and improve the overall talent profile of their
organization. Recruiting automation is a subset of Human Capital Management
(HCM), a category of enterprise software-as-a-service (SaaS) used by companies to
manage all aspects of their workforce.
The recruiting automation process helps ensure that all the best-fit candidates were
identified and engaged in the recruiting process, resulting in better quality hires and a
higher performing organization.
The universe consisted of 200 employees of which 100 were purposively selected for this
study.
According to the survey 74% of the respondents have agreed that the Ripple Hire is cost
effective and 30.2% of respondents have disagreed that the Ripple Hire is cost effective.
According to the survey it understood that 74.5% of the respondents are of the view that
the Ripple hire is applicable to all the stages of the hiring process. Remaining 25.5% of
the respondents have disagreed that all stages of Ripple hire is applicable.
From the survey it is understood that 68.9% of the respondents have agreed that
Creating Ripple hire Id by Direct Method is effective. Remaining 31.1% of the
respondents have not agreed that direct method is not effective in creating Ripple hire
ID.
A Study On Recruitment Automation Tool of ICICI
Prudential Life Insurance Pvt Ltd, Bangalore.
Survey indicated that 73.6% of the respondents are expecting that Consultancy method is
effective in creating Ripple hire ID. And 26% of respondents are not expecting that
Consultancy method is effective in creating Ripple hire ID Ripple hire is a versatile tool
to recruit employees for the organization.
Before the documents get verified through Ripple hire once it should be checked
manually on the day of selection of the candidate. So, while using Ripple Hire document
verification there are no documents which are missed out.
A Study On Recruitment Automation Tool of ICICI
Prudential Life Insurance Pvt Ltd, Bangalore.
CHAPTER – II
INDUSTRY PROFILE
INDUSTRY PROFILE
Insurance industry plays a vital role in the Indian market. There are altogether 53
insurance companies that are serving both life insurance and general insurance
products to the customers countrywide.
A Study On Recruitment Automation Tool of ICICI
Prudential Life Insurance Pvt Ltd, Bangalore.
After knowing that the number of insurers available in India is very large, let’s check
the Indian insurance market size below:
Still, it is expected to cross compound annual growth rate of l2 to l5% in the next 5
years. It is expected that the Indian insurance market will quadruple in size over the
next lo years and the life insurance sector is expected to collect more than US $l6o
billion. There are a lot of opportunities in the Indian insurance market. Currently, the
general insurance business in the Indian market accounts for more than Rs. 70000
Crore premiums yearly, and it is growing at a positive rate of l7% every year.
Despite being the second highly populous country in the world, Indian insurance
market accounts for less than l.5% of the world’s total insurance premium.
The Insurance Regulatory and Development Authority of India planned open offering
rules for protection suppliers in India, which controlled the strip value through the
IPO course.
HDFC ERGO Car Insurance and Max Life Insurance Co. Ltd. are consolidated and
anticipated that would set up India's biggest private segment insurance agency.
The best improvement in the Indian protection advertise is Lloyd's – a UK-based
insurance agency entering the Indian market by mid 2ol7, after the endorsement of
Insurance Regulatory and Development Authority of India (IRDAI).
Bennett Coleman and Co. Ltd., a famous name in the media business with numerous
distributions in various dialects the nation over, has chosen to purchase Religare
Enterprises Ltd.
It has been reported by the State Bank of India that Paribas Card if wants to amend its
stake in SBI Life Insurance from 26% to 36%. Once the stake increments by remote
joint vender, SBI'S stake in SBI Life will get converged with 64%.
Government Initiative
There are various activities taken by the administration to support the protection
segment in India. Look at some of them underneath:
The Union Budget has made an arrangement, which expresses that the remote venture
may be permitted up to 49% through the programmed course.
The Indian Regulatory and Development Authority of India (IRDAI) has made two
advisory groups to investigate and recommend thoughts to advance web based
business in the protection segment with a specific end goal to raise the protection
entrance and get the money related incorporation.
IRDAI as of late declared that open area insurance agencies can present to lo%
markdown on the premium of general protection arrangements and 8% rebate for
premiums of new life strategies offered by LIC. It would be ideal if you take note of
that this markdown is accessible just if the protection arrangement purchased online
through client gateways.
The administration of India has additionally outlined two protection plots in the year
20l5-l6.
– Pradhan Mantri Suraksha Bima Yojana, which is a Personal Accident Insurance
arrange
– Pradhan Mantri Jeevan Jyoti Bima Yojana, which is the administration's Life
Insurance arrange.
Both the arrangements offer fundamental scope at ostensible premium rates and can
be effortlessly brought through different government and private protection firms.
Expectation this review has served you to comprehend the present patterns in the
Indian protection industry.
Aside from the above, realize that India's populace is required to touch l.35 billion by
2020, with the future 74 years. The extra security division is required to contain 35%
of the aggregate funds from 26% in the year 2oo9-lo before this present decade's over.
A Study On Recruitment Automation Tool of ICICI
Prudential Life Insurance Pvt Ltd, Bangalore.
It is very obvious that the eventual fate of the life coverage industry looks
encouraging with different changes in its method for working. This will likewise
acquire additionally changes the way it directs its business and manages its clients.
"The Indian insurance sector is set to mark e significant growth in the coming years.
The lower level of penetration, favourable demography, initiatives like 'Pradhan
Mantri Jan-Dhan Yojana' for enhancing financial inclusion, rising financial literacy
along with increase in domestic savings consequent to rise in per ca-pita income era
expected to support the growth of insurance sector going forward," said a report by
Dun end Bradstreet.
The report 'Insurance-Sectored outlook 20l7' said with liberalisation of Foreign Direct
Investment norms for the sector, many foreign insurance firms have entered into India
to explore the untapped potential of this industry.
To provide insurance cover mainly to the below poverty line (BPl) households, the
government has introduced some insurance schemes such as 'Rashtriya Swasthya
Bima Yojana' (RSBY), 'Pradhan Mantri Jeevan Jyoti Bima Yojana (PMJJBY) end
Pradhan Mantri Suraksha Bima Yojana (PMSBY), it said.
These schemes are expected to help in penetration of insurance sector in lower end
lower-middle income population, which currently does not possess insurance cover, it
added.
A Study On Recruitment Automation Tool of ICICI
Prudential Life Insurance Pvt Ltd, Bangalore.
The report revealed that the insurance sector is expected to witness surge in the flow
of foreign capital in the coming years given the relaxation of FDI norms.
In 20l6, the domestic insurance industry witnessed few major announcements related
to investment as well as entry of new players which is expected to accelerate growth
of the sector going forward.
The introduction of point of sale (POS) transactions for products like cattle or
livestock insurance, agricultural pump sets insurance, fire insurance, crop insurance
end government insurance schemes has helped to simplify the distribution network in
small cities end villages, it noted.
E range of insurance products under life end non-life insurance segments are expected
to be sold through POS persons, in turn improving insurance penetration, said the
report
In the coming years, initiatives like extension of insurance portability facility to other
insurance products, differentiated pricing on e-policies, customised health insurance
policies among others are expected to fuel growth of the sector, it added
A Study On Recruitment Automation Tool of ICICI
Prudential Life Insurance Pvt Ltd, Bangalore.
A Study On Recruitment Automation Tool of ICICI
Prudential Life Insurance Pvt Ltd, Bangalore.
CHAPTER–III
COMPANY PROFILE
INTRODUCTION
ICICI Prudential Life Insurance Company is a joint venture between ICICI Bank,
India's largest private sector bank, and prudential plc, a leading international financial
A Study On Recruitment Automation Tool of ICICI
Prudential Life Insurance Pvt Ltd, Bangalore.
services group headquartered in the United Kingdom. ICICI Prudential was amongst
the first private sector insurance companies to begin operations in December 2000
after receiving approval from Insurance Regulatory Development Authority of India
(IRDAI). As of 2010, the managing director and CEO was Sandeep Bakhshi.
Today, its nation-wide team comprises of 2100 branches (inclusive of 1,116 micro
offices), over 276,000 advisors; and 18 banc assurance partners.
ICICI Prudential Life began its operations in fiscal year 2001 and has consistently
been the market leader amongst pvt players in the Indian life insurance sector. Our
Assets under Management (AUM) as on 31st March 2017 were RS 1229.19 billion.
At ICICI Prudential Life, we operate on the core philosophy of customer centricity.
We offer long term savings and protection products to meet different life stage
requirements of our customers. We have developed and implemented various
initiatives to provide cost-effective products, superior quality services, consistent fund
performance and a hassle-free claim settlement experience to our customers.
ICICI Prudential Life is the first private life insurer to attain assets under management
of RS 1 trillion and in- force sun assured of over RS 3 trillion. ICICI Prudential Life
is also the first insurance company in India to be listed on NSE and BSE.
ICICI Prudential Life's capital stands at Rs 4,796 crore (as of March 31, 2014) with
ICICI Bank and Prudential plc holding 74% and 26% stake respectively. For the
financial year 2014, the company has garnered total premium of Rs 12,429 crore. The
company has assets under management of over Rs 80,000 crore as on March 31,
2014.
ICICI Prudential is the first life insurer in India to receive a National Insurer Financial
Strength rating of AAA (Ind) from Fitch ratings. For three years in a row, The
Economic Times - AC Nielsen ORG Margo survey of ‘Most Trusted Brands’, have
voted ICICI Prudential as India’s Most Trusted Private Life Insurer. As it grows its
A Study On Recruitment Automation Tool of ICICI
Prudential Life Insurance Pvt Ltd, Bangalore.
distribution, product range and customer base, we continue to tirelessly uphold our
commitment to deliver excellent financial solutions to customers all over India.
For the past decade, ICICI Prudential Life Insurance has maintained its dominant
position (on new business retail weighted basis) amongst private life insurers in the
country, with a wide range of flexible products that meet the needs of the Indian
customer at every step in life.
Fiscal Particulars
2001 Our Company started operations.
2002 Crossed the mark of 1,00,000 policies
2005 Crossed the mark of 1 million policies
2008 Crossed the mark of 5 million policies.
Crossed the mark of 5 million policies.
Crossed RS 250 billion of Assets Under Management.
2010 Established subsidiary for the purpose of undertaking pension fund
related business.
Company turned profitable registered profit of Rs 2.58billion.
2012 Started paying dividends
A Study On Recruitment Automation Tool of ICICI
Prudential Life Insurance Pvt Ltd, Bangalore.
Board of Directors:
Ms. Chanda D. Kochhar- Chairperson
Mr. N.S. Kannan- Director
Mr. Adrian O’Connor-Director
Prof. Marti G. Subrahmanyam- Independent Director
Ms. Rama Bijapurkar- Independent Director
Mr. Vinod Kumar Dhall- Independent Director
Mr. V. Sridar- Independent Director
Mr. M.S. Ramachandran- Independent Director
Mr. DilipKarnik- Independent Director
Mr. SandeepBakhshi- Managing Director and CEO
Mr. Puneet Nanda- Executive Director
Mr. SandeepBatra- Executive Director
Key Persons;
SandeepBakhshi( Managing Director & Chief Executive Officer)
Puneet Nanda ( Chief Marketing Officer)
SatyanJambunathan( Executive Vice President)
Manish Kumar ( Chief Investment Officer)
NavinSharma( Chief Internal Audit)
BinayAgarwala( Chief Financial Officer & Chief Risk Officer Enterprise
Risk)
Deepak Kinger( Chief Compliance Officer)
PoonamBhardwaj( Chief Risk Officer- Operations Risk)
The ICICI Prudential has been honoured with several awards. Some of them are
mentioned below:
ICICI Prudential Life was awarded the ICICI Group Marketing Excellence
Award 2008.
For its excellence in Mass Communication, the company was awarded the
Indy’s Award in the Most Creative Advertisement-Television category. The
Avaya Global Connect - Economic Times Customer Responsiveness Awards
of
2007 awarded ICICI Pru Life as the Most Customer Responsive Insurance
Company.
The company website - www.iciciprulife.com was given the award for being
the best
Website by the Web 18 and Frost & Sullivan Genius of the Web Awards 2007
for commendable work in the online.
The company is also the proud receiver of IMM Award for Excellence by the
Institute of Marketing & Management.
Awards:
ICICI Prudential Life Insurance has been pronounced winner in the 2nd Excellence
Awards and Recognition for Shared Services, 2012. We won the award in the
category - Shared Services in India - Insurance Domain.
These awards have been instituted by All India Management Association (AIMA) &
Delhi Management Association (DMA), in collaboration with Revalue Consulting as
knowledge partners, to honor, recognize & promote transformative strategies for
shared services.
Competitors:
SBI Life Insurance Company Limited
A Study On Recruitment Automation Tool of ICICI
Prudential Life Insurance Pvt Ltd, Bangalore.
Products:
Term Insurance Plans
Term Insurance or Pure Protection Plans are the most basic form of life insurance
plans. They enable you to secure your family financially, by offering a high life
insurance cover amount for a relatively low premium payment. You can pay these
premiums regularly, or at one go, depending on the life insurance policy you choose.
These insurance plans let you keep your family secure and financially independent, in
your absence. If you are the Life Assured, you pay a specific premium amount at
fixed intervals during your policy. In the eventuality of death during the policy tenure,
your family gets a pre-decided amount, called ‘Sum Assured’ as per the provisions of
your protection plan.
Plans; ICICI PruiProtect Smart
3. Tax Benefits: Term Insurance plans offer tax benefits** on premiums paid up
to 1.5 lakh under Section 80C. New-age Term plans with critical illness
cover also offer additional tax benefits on premiums paid up to 25,000 under
Section 80D. You also get tax benefits** under Section 10(10D) on the money
that your family receives in case of an unfortunate event.
4. Additional Security: To increase the security of your family, a Term
Insurance Plan provides double pay-out (up to 2 crore) in case of an
accidental death. For example, if your Life Cover is 1 crore, a Term
Insurance plan with Accident Cover pays 2 crore to your family in case of an
accidental death.
These insurance plans can help you secure your health against unforeseen
eventualities. If you buy a health insurance plan, you pay a specific premium amount
at fixed intervals during your policy or just once. During the policy term, if you detect
any of the covered illnesses, then the insurance company pays you the claim amount
according to the terms and conditions of the policy.
A Study On Recruitment Automation Tool of ICICI
Prudential Life Insurance Pvt Ltd, Bangalore.
Plans;
ICICI Pru Heart / Cancer Protect
ICICI Pru Smart Health Cover
Need of Health Insurance No one plans to get sick, but a serious illness can strike
anyone. The cost of treating the illness can cause serious financial strain on your
savings. Today, the cost of medical treatment is continuously rising. For eg.
Herceptin, a cancer medicine costs approximately 1,10,000 for a vial of 440 mgs.
Depending on the weight, a patient usually requires 17-19 bottles for treatment over a
year. That's 18 - 20 lakh just for medicine. Then add hospitalisation costs, doctor
consultation fees, chemotherapy costs, etc. and overall expenses could exceed 25
lakh1. These costs which are already very high are increasing every year. That is why
most smart people have taken necessary precautions to insure their health.
Plans;
A Study On Recruitment Automation Tool of ICICI
Prudential Life Insurance Pvt Ltd, Bangalore.
Retirement Plans:
Retirement Plans are a category of life insurance plans that are specially designed to
meet your post-retirement needs such as medical and living expenses. To ensure that
you can enjoy your golden years with financial independence, these policies help you
plan for your expenses and secure your future.
Plans;
ICICI Pru Easy Retirement(ULIP)
ICICI Pru Immediate Annuity
ICICI Pru QROPS
Financial independence post retirement: You would like to live your life on
your own terms after your retirement. However, more than 65%* individuals
above the age of 60 depend on others for their daily expenses. This shows how
A Study On Recruitment Automation Tool of ICICI
Prudential Life Insurance Pvt Ltd, Bangalore.
Most of these plans usually offer you a fixed amount as Maturity Benefit when the
policy ends. But some plans also help you create a regular stream of income
throughout your policy duration. This helps to strike a balance between good returns
and low risk. So regardless of the life stage you are at, and your financial goals,
investing in a Traditional Savings/Money Back plan is always the right step forward.
Plans;
ICICI Pru Cash Advantage
ICICI Pru Savings Suraksha
ICICI Pru Future Perfect
ULIPs are a type of ‘Protection + Savings’ plans. They combine the benefits of
protection and saving in a single instrument. The major advantage that a ULIP has
over the traditional wealth creation tools is the benefit of a Life Cover. As a result,
A Study On Recruitment Automation Tool of ICICI
Prudential Life Insurance Pvt Ltd, Bangalore.
your money continues to grow and at the same time, your loved one’s future is
protected from life's unexpected turns.
1. Fund Switch – An option to move your money between equity and debt funds
2. Premium Redirection – An option to invest your future premium in a different
fund of your choice
3. Partial Withdrawal+ – An option that allows you to withdraw a part of your money
4. Top-up – An option to invest additional money to your existing savings
Tax Benefits: You can get tax benefits up to `1.5 lakh on your insurance
premiums, under Section 80C. Also, the earnings from your policy and the
equity-debt switches are completely tax-free. What’s more, even the money
you receive at the end of the policy, also called the Maturity Benefit, is tax-
free as per Section 10(10D).
Potential for Growth: There is a potential of earning higher returns from the
power of equity and debt funds. This will help you achieve your life-goals
such as buying a new home, your dream car, funding your child’s higher
education and much more.
Greater Rewards for Staying Invested**: Your money grows further as the
insurance company adds to your savings without the need for you to invest
A Study On Recruitment Automation Tool of ICICI
Prudential Life Insurance Pvt Ltd, Bangalore.
more. Such benefits are called bonuses and are available to you in both ULIPs
and Endowment plans in different forms (such as, Loyalty Additions and
Wealth Boosters)
Plans;
ICICI Pru Life Time Classic (New)
ICICI Pru Elite Life Super (New)
ICICI Pru Elite Wealth Super (New)
ICICI Pru Guaranteed Wealth Protector
ICICI Pru Smart Life
A Study On Recruitment Automation Tool of ICICI
Prudential Life Insurance Pvt Ltd, Bangalore.
Insurance
Insurance is the equitable transfer of the risk of a loss, from one entity to another in
exchange for payment .It is a form of risk management primarily used to hedge
against the risk of a contingent uncertain loss.
The insured receives a contract, called the insurance policy, which details the
conditions and circumstances under which the insured will be financially
compensated. The amount of money charged by the insurer to the insured for the
coverage set forth in the insurance policy is called the premium. If the insured
experiences a loss which is potentially covered by the insurance policy, the insured
submits a claim to the insurer for processing by a claims adjuster.
Insurance companies employ actuaries for the purpose of determining, for example,
the likelihood of a claim being for a heart attack or cancer or another critical illness by
individuals across various age groups and lifestyles. The greater the risk associated
with an event / claim, the more expensive the insurance premium will be.
Insurance Industry
Insurance in India refers to the market for insurance in India which covers both the
public and private sector organizations. It is listed in the Constitution of India in the
Seventh Schedule as a Union List subject, meaning it can only be legislated by the
Central government.
The insurance sector has gone through a number of phases by allowing private
companies to solicit insurance and also allowing foreign direct investment. India
allowed private companies in insurance sector in 2000, setting a limit on FDI to 26%,
which was increased to 49% in 2014. However, the largest life-insurance company in
India, Life Insurance Corporation of India is still owned by the government and
carries a sovereign guarantee for all insurance policies issued by it.
At the dawn of the twentieth century, many insurance companies were founded. In the
year 1912, the Life Insurance Companies Act and the Provident Fund Act were passed
to regulate the insurance business. The Life Insurance Companies Act, 1912 made it
A Study On Recruitment Automation Tool of ICICI
Prudential Life Insurance Pvt Ltd, Bangalore.
necessary that the premium-rate tables and periodical valuations of companies should
be certified by an actuary. The oldest existing insurance company in India is the
National Insurance Company, which was founded in 1906, and is still in business.
The Government of India issued an Ordinance on 19 January 1956 nationalization the
Life Insurance sector and Life Insurance Corporation came into existence in the same
year. In 1972 the General Insurance Business (Nationalization) Act was passed by the
Indian Parliament, and consequently, General Insurance business was nationalized
with effect from 1 January 1973. 107 insurers were amalgamated and grouped into
four companies, namely National Insurance Company Ltd., the New India Assurance
Company Ltd. The General Insurance Corporation of India was incorporated as a
company in 1971 and it commence business on 1 January 1973. The LIC had
monopoly till the late 90s when the Insurance sector was reopened to the private
sector. Before that, the industry consisted of only two state insurers: Life Insurers
(Life Insurance Corporation of India, LIC) and General Insurers (General Insurance
Corporation of India, GIC).
Nature of Insurance
Sharing of Risk: Insurance is a co-operative device to share the burden of risk, which
may fall on happening of someone unforeseen events, such as the death of head of
family or on happening of marine perils or loss of by fire.
Co-operative device: Insurance is a co-operative form of distributing a certain risk
over a group of persons who are exposed to it. A large number of persons share the
losses arising from a particular risk.
Transfer of risk: Insurance is a plan in which the insured transfers his risk on the
insurer. This may be the reason that may arson observes, that insurance is a device to
transfer some economic losses would have been borne by the insured themselves.
A Study On Recruitment Automation Tool of ICICI
Prudential Life Insurance Pvt Ltd, Bangalore.
Protection against risks: Insurance provides protection against risk involved in life,
materials and property. It is a device to avoid or reduce risks.
A Contract: Insurance is a legal contract between the insurer and insured under
which the insurer promises to compensate the insured financially within the scope of
insurance policy, the insured promises to pay a fixed rate of premium to the insurer.
Social Device: Insurance is a plan of social welfare and protection of interest of the
people. “Insurance is of social nature”.
Regulation under the law: The government of every country enacts the law
governing insurance business so as to regulate, and control its activities for the
interest of the people. In India General Insurance Act 1972 and the Life Insurance Act
1956 are the major enactment in this direction.
Life Insurance: Life Insurance is a contract between an insurance policy holder and
an insurance company, where the insurer promises to pay a sum of money in
exchange for a premium, upon the death of an insured person or after a set period.
General Insurance: Insurance contracts that do not come under the ambit of life
insurance are called General insurance. The different forms of general insurance are
fire, marine, motor, accident and other miscellaneous non-life insurance.
Family’s Financial Requirements: If you are the only person in your family who is
earning, then the family’s income will cease when you are no more. With no steady
source of income, the standard of living will fall and they may not be able to meet
even basic needs like education. Therefore, your life insurance policy will come to
your family’s aid during such phases of life.
Draw Loans Against Insurance: Besides using your life insurance policy amount to
repay your loans, you can also use your policy to draw a loan against it.
Diverse Investment Options: You can also use your life insurance policy as a good
investment option. There are various kinds of insurance policies and you can use them
for different purposes. For example, retirement plans, child insurance plans, whole
life insurance plans, Term life insurance plans etc. are all good life insurance policies.
Except Term plans, which don’t have an investment component, all others are good
investment options too.
A Study On Recruitment Automation Tool of ICICI
Prudential Life Insurance Pvt Ltd, Bangalore.
Illnesses and Accidents: Life insurance policies are always a good protection tool
against the financial pressure that you will face during a serious illness or accident.
You can get treatment from the best hospitals without worrying about the financial
burden. Ideally, all insurance policies should be purchased when you are young and
free of illnesses.
Tax Benefits: Life insurance policies are a good way of saving tax too. Under Section
80c of the IT Act, many of the insurance schemes in India including the life insurance
schemes offer tax deductions on Premium payments. With diverse kinds of options,
insurance policies are today not just meant for insurance purposes but are also
attractive investment options. From childhood to old age, there are various options for
everybody. You should therefore consider your young family and purchase life
insurance policies early in life, when you are still young and free of illnesses.
Effect on prices: Manufacturers pass on the consumer, the cost of insurance along
with other production cost. Still it is beneficial to the consumers because without
insurance the cost would have been much more.
Invisible export: Providing insurance service overseas is our invisible export, like
export of
A Study On Recruitment Automation Tool of ICICI
Prudential Life Insurance Pvt Ltd, Bangalore.
Material goods and the profit brought in is contribution to the favourable balance of
Trade.
The IRDA Act, 1999 was passed as per the major recommendation of the Malhotra
Committee report (1994) which recommended establishment of an independent
regulatory authority for insurance sector in India. Later, it was incorporated as a
statutory body in April,2000. The IRDA Act, 1999 also allows private players to enter
the insurance sector in India besides a maximum foreign equity of 26 percept in a
private insurance company having operations in India. It serves as an Authority to
protect the interests of holders of insurance policies, to regulate, promote and ensure
orderly growth of the insurance industry and for matters connected therewith.
CHAPTER - IV
INTRODUCTION OF THE
STUDY
A Study On Recruitment Automation Tool of ICICI
Prudential Life Insurance Pvt Ltd, Bangalore.
INTRODUCTION
ICICI Prudential Life Insurance Pvt Ltd Company it is India's largest private sector
bank, and prudential plc, a leading international financial services group.
Organization has adopted automation tool called RIPPLE HIRE.
Ripple Hire Tool which is used in organization to the hired candidates of the company
where this tool is very useful to verify the documents of the hired candidates which
can be easily verified through Ripple hire, this tool consist certain stage like:
10. Applied Stage
11. HR Stage
12. Line Stage
13. Verify Stage
14. Offered Stage
15. Hired Stage
16. On Hold Stage
17. No show Stage
18. Reject Stage
Were each stage used to make offer to the candidates.
Applied stage: When candidates are selected they used to generate Ripple hire ID this
ID is created in three ways
1. Direct Method
2. Employee Referral Method
3. Consultancy Method
Through these method candidates Ripple Hire ID is been created when this ID is
created candidates will be shown in applied stage.
HR stage: In HR stage once the HR gives the feedback in applied stage saying OK
candidate will be moved to line stage.
A Study On Recruitment Automation Tool of ICICI
Prudential Life Insurance Pvt Ltd, Bangalore.
Line stage: When HR moves to Line stage and in line stage request will be sent to
the channel Manager who have hired the candidate when Manager accepts the
feedback candidate will be moved to verify document stage.
Verify stage: When candidates are moved to verify documents in this stage
candidate are asked to upload certain documents such as:
1. Aadhar card
2. Pan card
3. PU
4. SSLC
5. UG Passing Certificate
6. PG Passing certificate
7. Experience letter
8. Passport size photo
9. CV
These are the mandatory documents which have to be uploaded. If all these
documents are uploaded only then candidates are moved to Offered stage and
candidates receives the Offer letter, this offer letter is released through Ripple Hire
Tool.
Which makes the documentation easy to the recruiter’s to hire the candidates This
guide serves as a convenient overview, providing an executive summary and
definition of what Recruiting Automation Tool is?.
Fig(1)
Above fig(1) shows that it is the image how ripple hire stages can be seen.
Information overload:
The sheer amount of information about candidates, from online profiles to inbound
resumes, is exceeding the ability of recruiting teams to process. Most recruiters
simply don’t have enough time to adequately source, assess and screen candidates.
Recruiting automation systems help companies analyze candidate data quickly to help
them make better decisions, fast.”
Better technology:
Recruiting automation is not a new idea. People have been talking about how
recruiting will be automated for many years. However, until recently the technology
did not exist at scale to move the needle on hiring efficiency. Recent advances in
artificial intelligence and machine learning and rise of open source software have
spurred innovation that makes the promise of more efficient and productive recruiting
teams a reality.
Recruiting automation is commonly known for the time savings and efficiency gains
it brings to modern recruiting departments. However, recruiting automation can bring
numerous other benefits. Chief among those is providing talent leaders with much-
A Study On Recruitment Automation Tool of ICICI
Prudential Life Insurance Pvt Ltd, Bangalore.
needed insight into which recruiting programs are working and which aren’t. In
addition, recruiting automation and the accompanying analytics these systems can
offer provide talent leaders with the metrics they need to speak confidently to the C-
suite about the recruiting team’s impact on the growth of the business.
Productivity savings:
Recruiting automation technologies excel at eliminating inefficiencies from talent
operations. By instituting recruiting automation capabilities, companies can expect to
achieve an increase in recruiting staff productivity between 10 and 50 percent 1. The
biggest boost, of course, will come to companies transitioning from labor-intense or
manual recruiting systems or processes.
If your team is having trouble hitting goals or scaling the recruiting processes you’ve
put in place, it’s time to focus your efforts on developing a recruiting automation
strategy.
Below are some good questions to ask yourself when deciding if recruiting
automation is the right move for your organization.
Are your recruiters overwhelmed with the number of reqs on their plate?
A Study On Recruitment Automation Tool of ICICI
Prudential Life Insurance Pvt Ltd, Bangalore.
3. To study the ease of using ripple hire at ICICI Prudential Life Insurance
Fig(2)
Fig (2) shows the Home Page which shows over all data of ICICI prudential life
insurance co that how many candidates are in applied stage, In process stages, Offered
stages, Hired stage.
Fig (3)
In the above fig(3) it shows that candidate who is in applied stage.
A Study On Recruitment Automation Tool of ICICI
Prudential Life Insurance Pvt Ltd, Bangalore.
Fig (4a)
Fig (4b)
Above fig (4) shows the Hr approval stage if HR approves saying the
candidates OK in the box.
A Study On Recruitment Automation Tool of ICICI
Prudential Life Insurance Pvt Ltd, Bangalore.
Fig (5a)
Fig(b)
A Study On Recruitment Automation Tool of ICICI
Prudential Life Insurance Pvt Ltd, Bangalore.
Fig (5c)
Above fig shows the line stage of the candidates where it is the request sent to the
managers to be approved.
A Study On Recruitment Automation Tool of ICICI
Prudential Life Insurance Pvt Ltd, Bangalore.
Fig (6)
Above fig shows the page of candidate mailer where it shows whether the candidates
have been completed there documentation process and Isail game completion and if the
candidates have not received the mail to upload the documents it can be sent through
candidate mailer.
Fig(7)
Above fig shows the Documentation stage of the candidates where the documents are
been verified through this.
A Study On Recruitment Automation Tool of ICICI
Prudential Life Insurance Pvt Ltd, Bangalore.
Fig (8)
Above fig shows that when the candidates receive there offer letter and when they accept
the offer from the there mail and in offer stage it shows Offer accepted.
A Study On Recruitment Automation Tool of ICICI
Prudential Life Insurance Pvt Ltd, Bangalore.
CHAPTER - V
LITRETURE REVIEW
A Study On Recruitment Automation Tool of ICICI
Prudential Life Insurance Pvt Ltd, Bangalore.
LITERATURE REVIEW
The research articles in automation of recruitment have been just arriving. Now there
is a trend in research which has started focusing on automation of recruitment. Few of
these articles are mentioned below.
Additionally, recruiting automation will play a larger role in planning for tomorrow’s
workforce. In 2019, 22% of talent organizations will increase their spend in recruiting
automation tools (up 30% YoY), leaning more heavily on predictive analytics to
provide actionable insights for talent acquisition, workforce mapping and planning.
A Study On Recruitment Automation Tool of ICICI
Prudential Life Insurance Pvt Ltd, Bangalore.
from its usage outside of its effect on information and information sharing. Part of the
problem may stem from the type of organizations that were sampled. Recruiting,
hiring, and training probably are handled somewhat differently for public sector
employees as compared to employees of private sector organizations, so HRIS in its
current form may not yet have had much positive impact in these areas. Yet, it
appears that there is potential for these benefits, as a large majority of the directors
believed that the HRIS was not being fully utilized. Variable studied were: HR
Processes, Time Savings, Cost Savings, Information Effects, Decision Making and
Strategic Impact & HR’s Role.
CHAPTER – VI
RESEARCH AND
METHODOLOGY
RESEARCH METHODOLOGY
A Study On Recruitment Automation Tool of ICICI
Prudential Life Insurance Pvt Ltd, Bangalore.
SAMPLING
Sampling is taking any portion of population or universe as a representative of that
population or universe.
TYPE OF SAMPLING
Purposive sampling was adopted which is characterized by the use of judgment and a
deliberate effort to obtain a representative sample.
SAMPLING SIZE
The universe consisted of 200 employees of which 100 were purposively selected for this
study.
DATA COLLECTION
Data collection includes Primary Data and Secondary Data
2. Secondary Data was collected through the Records, Reports, Internet, and
Website etc of the company.
DATA ANALYSIS
The data collected were tabulated and calculated for frequency and percentages using
SPSS Software.
A Study On Recruitment Automation Tool of ICICI
Prudential Life Insurance Pvt Ltd, Bangalore.
CHAPTER -VII
DATA ANALYSIS AND
INTREPRETATION
Frequency Table
A Study On Recruitment Automation Tool of ICICI
Prudential Life Insurance Pvt Ltd, Bangalore.
Valid Cumulative
Frequency Percent Percent Percent
Valid Yes 74 69.8 69.8 69.8
No 32 30.2 30.2 100.0
Total 106 100.0 100.0
Bar Chart
INTERPRETATION
According to the survey 74% of the respondents have agreed that the Ripple Hire is cost
effective and 30.2% of respondents have disagreed that the Ripple Hire is cost effective.
Frequency Table
Valid Cumulative
Frequency Percent Percent Percent
Valid Yes 79 74.5 74.5 74.5
No 27 25.5 25.5 100.0
Total 106 100.0 100.0
Bar Chart
INTERPRETATION
According to the table it understood that 74.5% of the respondents are of the view that the
Ripple hire is applicable to all the stages of the hiring process. Remaining 25.5% of the
respondents have disagreed that all stages of Ripple hire is applicable.
Frequency Table
Percent Percent
Valid Yes 55 51.9 51.9 51.9
No 51 48.1 48.1 100.0
Total 106 100.0 100.0
Bar Chart
INTERPRETATION
Above table and bar chart indicates that 51.9% of respondents have
agreed that employee engagement becomes effective by hiring through
Ripple hire whereas 48.1% has disagreed that employee engagement is
effective by hiring Ripple hire.
Frequency Table
Bar Chart
INTERPRETATION
From the above table it is understood that 68.9% of the respondents have agreed that
Creating Ripple hire Id by Direct Method is effective. Remaining 31.1% of the
respondents have not agreed that direct method is not effective in creating Ripple hire
ID.
Frequency Table
Cumulative
Frequency Percent Valid Percent Percent
Valid Yes 78 73.6 73.6 73.6
No 28 26.4 26.4 100.0
A Study On Recruitment Automation Tool of ICICI
Prudential Life Insurance Pvt Ltd, Bangalore.
Bar Chart
Interpretation
Survey resulted that 73.6% of the respondents are expecting that Consultancy method
is effective in creating Ripple hire ID. And 26% of respondents are not expecting that
Consultancy method is effective in creating Ripple hire ID
Frequency Table
Valid Cumulative
Frequency Percent Percent Percent
Valid Yes 75 70.8 70.8 70.8
No 31 29.2 29.2 100.0
Total 106 100.0 100.0
Bar Chart
A Study On Recruitment Automation Tool of ICICI
Prudential Life Insurance Pvt Ltd, Bangalore.
INTERPRETATION
As per the above graph it is resulted that 70.8% of the respondents have declared that
Employee referral method is effective in creating Ripple hire ID, whereas 29.2% of
respondents have declared that Employee referral method is not effective in creating
Ripple hire ID.
Frequency Table
Cumulative
Frequency Percent Valid Percent Percent
Valid Yes 72 67.9 67.9 67.9
No 34 32.1 32.1 100.0
Total 106 100.0 100.0
Bar Chart
A Study On Recruitment Automation Tool of ICICI
Prudential Life Insurance Pvt Ltd, Bangalore.
INTERPRETATION
The above survey shows that 67.9% of the respondents agree that Ripple hire makes
the documentation process easier. And 32.1% of the respondents disagrees that
Ripple hire makes the documentation process easier.
Frequency Table
Valid Cumulative
Frequency Percent Percent Percent
Valid Yes 44 41.5 41.5 41.5
No 62 58.5 58.5 100.0
Total 106 100.0 100.0
Bar Chart
A Study On Recruitment Automation Tool of ICICI
Prudential Life Insurance Pvt Ltd, Bangalore.
INTERPRETATION
As per the survey 41.5% of respondents agreed that hard copy documentation process
is easier and 58.5% of the respondents have disagreed that hard copy documentation
process is easier
Frequency Table
Bar Chart
A Study On Recruitment Automation Tool of ICICI
Prudential Life Insurance Pvt Ltd, Bangalore.
INTERPRETATION
According to the survey 61.3% of the respondents have agreed that Ripple hire selects
the salary automatically for different Tier colleges, whereas 38.7% of the respondents
have disagreed that Ripple hire selects the salary automatically for different Tier
colleges.
Frequency Table
Valid Cumulative
Frequency Percent Percent Percent
Valid Yes 80 75.5 75.5 75.5
No 26 24.5 24.5 100.0
Total 106 100.0 100.0
Bar Chart
A Study On Recruitment Automation Tool of ICICI
Prudential Life Insurance Pvt Ltd, Bangalore.
INTERPRETATION
Survey resulted that 75.5% of the respondents have accepted that Ripple hire select
that salary automatically for different levels of colleges. And 25.5% of the
respondents have not accepted that Ripple hire selects the salary automatically for
different levels of colleges.
Frequency Table
Valid Cumulative
Frequency Percent Percent Percent
Valid Yes 49 46.2 46.2 46.2
No 57 53.8 53.8 100.0
Total 106 100.0 100.0
Bar Chart
A Study On Recruitment Automation Tool of ICICI
Prudential Life Insurance Pvt Ltd, Bangalore.
INTERPRETATION
Above table and chart shows that 46.2% of respondents says that Ripple hire
facilitates productivity of employees and 53.8% of respondents said that Ripple hire
does not facilitates productivity of employees.
Frequency Table
Valid Cumulative
Frequency Percent Percent Percent
Valid Yes 65 61.3 61.3 61.3
No 41 38.7 38.7 100.0
Total 106 100.0 100.0
Bar Chart
A Study On Recruitment Automation Tool of ICICI
Prudential Life Insurance Pvt Ltd, Bangalore.
INTERPRETATION
Survey resulted that 61.3% of the respondents have said that Isail game makes Ripple
Hire effective and 38.7% of the respondents have said that Isail game does not makes
Ripple Hire effective.
Frequency Table
Valid Cumulative
Frequency Percent Percent Percent
Valid Yes 67 63.2 63.2 63.2
No 39 36.8 36.8 100.0
Total 106 100.0 100.0
Bar Chart
A Study On Recruitment Automation Tool of ICICI
Prudential Life Insurance Pvt Ltd, Bangalore.
INTERPRETATION
The above chart shows that 63.2% of the respondents accept that Isail
game is effective to understand the work process and 36.8% of the
respondents does not accepts that Isail game is effective to understand the
work process.
Frequency Table
Valid Cumulative
Frequency Percent Percent Percent
Valid Yes 60 56.6 56.6 56.6
No 46 43.4 43.4 100.0
Total 106 100.0 100.0
Bar Chart
A Study On Recruitment Automation Tool of ICICI
Prudential Life Insurance Pvt Ltd, Bangalore.
Interpretation
According to the survey it is resulted that 56.6% of the respondents agreed that Isail
game is effective to understand the organization and 43.4% of the respondents have
not agreed that Isail is effective to understand the organization
Frequency Table
Frequenc Valid
y Percent Percent Cumulative Percent
Valid Yes 46 43.4 43.4 43.4
No 60 56.6 56.6 100.0
Total 106 100.0 100.0
Bar Chart
A Study On Recruitment Automation Tool of ICICI
Prudential Life Insurance Pvt Ltd, Bangalore.
INTERPRETATION
The Survey showed that 43.6% of the respondents have agreed that Ripple hire is
effective in Retention of employees and 56.6% of the respondents have disagreed that
Ripple hire is effective in Retention of employees.
CHAPTER – VIII
A Study On Recruitment Automation Tool of ICICI
Prudential Life Insurance Pvt Ltd, Bangalore.
FINDINGS OF THE
STUDY
2) It is noticed that majority 74.5% of the respondents are of the view that the
Ripple hire is applicable to all the stages of the hiring process. Remaining
25.5% of the respondent’s view that Ripple hire is not applicable to all the
stages of hiring process.
4) As per bar graph it is understood that majority of the respondents about 68.9%
of them have an opinion that Creating Ripple hire Id by Direct Method is
effective. Where remaining 31.1% of the respondents have an opinion that
direct method is not effective in creating Ripple hire ID.
5) Survey resulted that 73.6% of the respondents are expecting that Consultancy
method is effective in creating Ripple hire ID. And 26% of respondents are not
expecting that Consultancy method is effective in creating Ripple hire ID.
6) As per the above graph it is resulted that 70.8% of the respondents have
declared that Employee referral method is effective in creating Ripple hire ID,
whereas 29.2% of respondents have declared that Employee referral method is
not effective in creating Ripple hire ID.
7) The above survey shows that 67.9% of the respondents agrees that Ripple hire
makes the documentation process easier. And 32.1% of the respondents
disagrees that Ripple hire makes the documentation process easier.
8) As per the survey 41.5% of respondents agreed that hard copy documentation
process is easier and 58.5% of the respondents have disagreed that hard copy
documentation process is easier
9) According to that survey 61.3% of the respondents have agreed that Ripple
hire selects the salary automatically for different Tier colleges, whereas 38.7%
of the respondents have disagreed that Ripple hire selects the salary
automatically for different Tier colleges.
10) Survey resulted that 75.5% of the respondents have accepted that Ripple hire
select that salary automatically for different levels of colleges. And 25.5% of
A Study On Recruitment Automation Tool of ICICI
Prudential Life Insurance Pvt Ltd, Bangalore.
the respondents have not accepted that Ripple hire selects the salary
automatically for different levels of colleges.
11) Above table and chart shows that 46.2% of respondents says that Ripple hire
facilitates productivity of employees and 53.8% of respondents says that
Ripple hire facilitates productivity of employees.
12) Survey resulted that 61.3% of the respondents have said that Isail game
makes Ripple Hire effective and 38.7% of the respondents have said that Isail
game does not makes Ripple Hire effective.
13) The above chart shows that 63.2% of the respondents accept that Isail game is
effective to understand the work process and 36.8% of the respondents does
not accepts that Isail game is effective to understand the work process.
14) According to the survey it is resulted that 56.6% of the respondents agreed
that Isail game is effective to understand that organization and 43.4% of the
respondents have not agreed that Isail is effective to understand that
organization.
15) Survey resulted that 43.6% of the respondents have agreed that Ripple hire is
effective in Retention of employees and 56.6% of the respondents have
disagreed that Ripple hire is effective in Retention of employees.
A Study On Recruitment Automation Tool of ICICI
Prudential Life Insurance Pvt Ltd, Bangalore.
CHAPTER – IX, X
A Study On Recruitment Automation Tool of ICICI
Prudential Life Insurance Pvt Ltd, Bangalore.
CONCLUSION AND
SUGGESTION
CONCLUSION:
1. Ripple hire is a versatile tool to recruit employees for the organization.
2. It is effective at all stages of hiring process.
3. Research and Studies have reported that employee engagement is effective by
hiring through Ripple Hire.
4. Direct method is effective in creating Ripple hire ID
5. Consultancy method is effective in creating Ripple hire ID
6. Employee referral method is effective in creating Ripple Hire ID
7. Isail game makes ripple hire effective
Suggestions:
1. Document verification has to be done a week before the joining of
the candidates to the organization.
2. Before the documents get verified through Ripple hire once it
should be checked manually on the day of selection of the
A Study On Recruitment Automation Tool of ICICI
Prudential Life Insurance Pvt Ltd, Bangalore.
CHAPTER - XI
ANNEXURE
A Study On Recruitment Automation Tool of ICICI
Prudential Life Insurance Pvt Ltd, Bangalore.
REFERENCE
JOURNALS:
1. RECRUITING AUTOMATION (2019 Entelo. All Right Reserved)
QUESTIONNAIRE
1. Is Ripple hire cost effective?
a) Yes b) No
9. Does Ripple hire select salary automatically for different Tier colleges
a) Yes b) No
10. Does Ripple hire select salary automatically for different Levels of colleges?
a) Yes b) No
11. Does Ripple hire facilitate productivity of employees?
A Study On Recruitment Automation Tool of ICICI
Prudential Life Insurance Pvt Ltd, Bangalore.
a) Yes b) No