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Epson Powerlite 5500C/5550C/7550C: Service Manual
Epson Powerlite 5500C/5550C/7550C: Service Manual
Epson Powerlite 5500C/5550C/7550C: Service Manual
EPSON PowerLite
5500C/5550C/7550C
Service Manual
ii
VCCI COMPLIANCE STATEMENT
This equipment has been tested and found to comply with the limits for Type 1 information equipment, which uses
radio-frequency energy and fully complies with the specifications limiting computer information equipment in radio
interference regulations (VCCI rules). If not installed and used properly according to the manufacturer's instructions,
this device may cause interference to radio and television reception. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause interference to radio and television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference
by one or more of the following measures:
❑ Reorient or relocate the receiving antenna
❑ Increase the separation between the equipment and receiver
❑ Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
❑ Consult the dealer or an experienced radio/TV technician for help.
The user may find the following booklet, prepared by the Federal Communications Commission, helpful: How to
Identify and Resolve Radio-TV Interference Programs. This booklet is available from the U.S. Government Printing Office,
Washington, D.C., 20402, Stock No. 044-000-00345-4.
You can determine whether your computer is causing interference by turning it off. If the interference stops, it was
probably caused by the computer or its peripheral devices. To further isolate the problem, disconnect either the
peripheral device or its I/O cable.
These devices usually require a shielded cable. For EPSON peripheral devices, you can obtain the proper shielded
cable from your dealer. For non-EPSON devices, contact the manufacturer or dealer for assistance.
WARNING
Only peripherals (computer input/output devices, terminals, printers, etc.) certified to comply with the Class B limits
may be attached to this projector. Operation with non-certified peripherals is likely to result in interference to radio
and TV reception. The connection of a non-shielded equipment interface cable to this equipment will invalidate the
FCC Certification of this device and may cause interference levels that exceed the limits established by the FCC for
this equipment. Changes or modifications not expressly approved by the manufacturer could void the user’s
authority to operate the projector.
COPYRIGHT INFORMATION
© 2000 Epson America, Inc., 3840 Kilroy Airport Way, Long Beach, CA 90806-2469
All rights reserved. No portion of this document may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written
permission of Epson America, Inc. No patent liability is assumed with respect to use of the information contained
herein. Nor is any liability assumed for damages resulting from the use of the information contained herein. Further,
this publication and features described herein are subject to change without notice.
TRADEMARK INFORMATION
EPSON is a registered trademark of Seiko Epson Corporation.
Other product names used in this manual are for identification purposes only and may be trademarks of their
respective companies. EPSON disclaims any and all rights in those marks.
INTRODUCTION
This service manual provides information used for field service and troubleshooting of the
PowerLite 5500C, 5550C, and 7550C Multimedia Projectors. Updates to the manual are
supplied in service bulletins.
Before beginning maintenance work, be sure to read and observe the precautions listed on
the following page. Then turn to one of these sections:
iv
PRECAUTIONS
OPERATOR SAFETY
ACCIDENT PREVENTION
• To prevent the device or its components from falling, place the device on a flat,
stable surface before using it or working on it. Be careful not to place tools or parts
on the device or at your feet.
• To prevent this product from being used while it is disassembled, be sure not to
leave it out during any repair work, and do not place it in a location where it can be
taken for use by mistake.
• Be sure to use the attached power cable to supply power to the product.
PRODUCT SAFETY
ELECTROSTATIC DISCHARGE
• Whenever performing repair work on the product, be sure to wear a wristband and
use an electrostatic mat for grounding.
• When replacing any electric components (boards and optical engine), touch the
electrostatic plastic bag containing the component to a metallic part of the product
before taking the component out of the plastic bag.
v
OTHER PRECAUTIONS
• Visually check for damage or dirt on the power connectors and cable. If dirty, clean
it, and if bent or damaged, replace the cable.
• When connecting the internal connector cables or interface cables, be sure to plug
them into the connector fully.
• Be sure to remove the connector lock before removing the FPC cable for the light
bulb. Unlock the connector lock by pulling up both ends simultaneously with
tweezers.
• Whenever removing parts or repairing the product, work in a clean room, free of
dust and dirt, to keep the optical elements away from dirt.
Authorized servicers should have the following knowledge and skills for maintenance of
the PowerLite 5500C and 5550C.
• Training in an EPSON-authorized projector maintenance training program and
authorization as a service engineer.
• Sufficient understanding of the operations and descriptions in this service manual.
• Basic knowledge of electricity (safety operations, circuit diagrams, static electricity,
etc.).
vi
Contents
Chapter 4 ..................................................Troubleshooting
Appendix
vii
CHAPTER 1
PROJECTOR BASICS
1.1 Overview_______________________________________________________ 1-1
1.2 Projector Parts __________________________________________________ 1-2
Exterior View ....................................................................................................................... 1-2
1.3 Connecting the Projector _________________________________________ 1-4
EPSON PowerLite 5500C/5550C/7550C Service Manual Projector Basics
1.1 Overview
The PowerLite 5500C, 5550C, and 7550C are portable high-brightness, high-performance,
SVGA resolution multimedia projectors. You can connect them simultaneously to two
image sources: a computer and another video source, such as a VCR, DVD player,
camcorder, or digital camera. You can also connect audio for each image source. The
main features include:
1-1
Projector Basics EPSON PowerLite 5500C/5550C/7550C Service Manual
Power LED
Lamp LED
Zoom ring
Hand Strap
Focus Ring
Rear Foot Lens Cover
1-2
EPSON PowerLite 5500C/5550C/7550C Service Manual Projector Basics
Power Switch
Exhaust Fan
Connection Panel
AC Inlet
Anti-theft Lock
Rear Feet
1-3
Projector Basics EPSON PowerLite 5500C/5550C/7550C Service Manual
1-4
EPSON PowerLite 5500C/5550C/7550C Service Manual Projector Basics
Com Port
S-Video In Video In
Computer Out
Mouse Port Audio Port
Computer In
Monitor Port
L-Audio-R
Mouse/Com
Serial Mouse
Cable
Repeater
Monitor Cable
Serial Cable
PS/2 Mouse
Cable
Computer Cable
Audio Cable
Main Cable
Computer Out
Computer In
Monitor Port
Com Port
Audio Out Audio In
L-Audio-R
Mouse/Com
Serial Mouse
Cable
Serial Port
Repeater
Monitor Cable
Mouse Port
PS/2 Mouse
Cable
Serial Cable
Main Cable
Audio Cable
1-5
Projector Basics EPSON PowerLite 5500C/5550C/7550C Service Manual
Monitor Port
S-Video In Video In
Audio Port
Macintosh Desktop
Computer Out
Adapter
Computer In
Printer or Video Cable
Modem Port Macintosh
Adapter
Monitor Adapter
Mouse/Com
Computer Cable
ADB Port
Repeater
Mouse Cable
Monitor Cable
Serial Cable
Main Cable
Audio Cable
Row A
Row B
1-6
EPSON PowerLite 5500C/5550C/7550C Service Manual Projector Basics
Monitor Port
Macintosh
S-Video In Video In
Desktop Adapter
Computer Out
Computer In
Video Cable
Audio Port Adapter
Printer or
L-Audio-R
Mouse/Com
Computer Cable
ADB Port
Repeater
Mouse Cable
Macintosh
Serial Cable
Main Cable
Audio Cable
1-7
Projector Basics EPSON PowerLite 5500C/5550C/7550C Service Manual
Composite Video
Left Audio (white)
Right Audio (red) S-Video In
S-Video Cable
S-Video
Figure 1-10. Connecting to a Video Source
1-8
EPSON PowerLite 5500C/5550C/7550C Service Manual Projector Basics
Audio Out
External audio device (speaker)
Audio cable
1-9
CHAPTER 2
TECHNICAL OVERVIEW
2.1 Overview..............................................................................................................1
2.2 Optical System (Optical Engine)........................................................................3
2.2.1 Light Guide................................................................................................................ 4
2.2.2 Lamp Inner Housing .................................................................................................. 6
2.2.3 Driver Boards ............................................................................................................ 8
2.3 Power Supply......................................................................................................9
2.3.1 Power Supply Board A and Ballast......................................................................... 10
2.3.2 Power Supply Board B........................................................................................... 12
2.4 Main Board ........................................................................................................14
2.5 Other Boards.....................................................................................................17
2.5.1 AU (Audio) Board .................................................................................................. 17
2.5.2 VJ (Video Jack) Board ........................................................................................... 18
2.5.3 Connector Board ................................................................................................... 18
2.5.4 Receptor Board ..................................................................................................... 19
2.6 Speakers ...........................................................................................................20
2.7 Sensors and Switches......................................................................................21
2.7.1 Interlock Switch ..................................................................................................... 22
2.7.2 Safety Switch......................................................................................................... 23
2.7.3 PBS and Lamp Thermistors ................................................................................... 24
2.7.4 LV Thermistor........................................................................................................ 25
2.7.5 Air Thermistor........................................................................................................ 25
2.8 Fans...................................................................................................................26
2.9 LED Indicators ..................................................................................................29
EPSON PowerLite 5500C/5550C/7550C Service Manual Technical Overview
2.1 Overview
The projector hardware consists of the optical system (optical engine) and electrical
system. In the figure below, a dotted line divides the two systems.
Power Supply Unit A
Power Interlock
AC Input Switch Filter Circuit
Switch
Safety Switch
(Thermostat)
EMI Filter/
Regulator/ Rectifier/
Control Stabilizer
Ballast Radiation
Circuit Fan
Connector Board
Fuse / Connector (Power distribution / Signal connection)
Computer Out
MA Board Audio Board Audio Out
Audio In
VJ Board
S-Video In
Driver Board 2 Video In
Audio L /R
Computer In Mouse / Com Repeater
Driver Board 1
FUSE Board
Intake Fan
PBS / Lamp Thermistor (Bottom side)
Optical Engine
Light valve R
Light Guide Unit Prism Projection Lens
UHE Lamp
(Drive the light into Light valve G R/G/B Unit
(Lamp inner
3 (R / G / B) by lens, composite (Focus / Zoom)
housing)
filter, and mirror) Light valve B
NOTE:
The projector has five fans which serve the following functions:
• The intake fan cools the light valves in the optical engine.
• The power supply fans cool the power supplies.
• The exhaust fans cool the projection lamp.
2-1
Technical Overview EPSON PowerLite 5500C/5550C/7550C Service Manual
2-2
EPSON PowerLite 5500C/5550C/7550C Service Manual Technical Overview
Lamp Socket
Caution:
The optical engine cannot be repaired without special equipment. Do not disassemble it,
or pixel divergence may occur. The optical engine’s alignment is factory-adjusted, and
specific electrical corrections are made on the driver board at the factory and stored in
flash ROM. Never remove or replace any part of the optical engine.
2-3
Technical Overview EPSON PowerLite 5500C/5550C/7550C Service Manual
Lens Array A
Condenser Lenses
CDM
2-4
EPSON PowerLite 5500C/5550C/7550C Service Manual Technical Overview
2-5
Technical Overview EPSON PowerLite 5500C/5550C/7550C Service Manual
Lamp
Power Supply Connector FU Board
The CPU on the main board monitors the number of hours that the projection lamp has
been used, and writes the total operating time to the EEPROM on the main board. If the
lamp nears or has reached the end of its life, the CPU causes the following to occur:
• When the total operating time of the lamp reaches approximately 1900 hours (1900
to 2000 hours), the projector’s indicator light flashes orange and red. The lamp runs
only 100 hours after the indicator starts to flash, so you should replace the lamp as
soon as possible.
• When the lamp’s total operating time exceeds 2000 hours, the lamp does not come
on. You need to replace the entire lamp inner housing.
Note:
The lamp hours counter is reset to zero only when a new lamp inner housing is
installed. The fuse on the FU board is blown during this reset process. If a used lamp
inner housing is installed, the lamp hours counter is not reset to zero.
2-6
EPSON PowerLite 5500C/5550C/7550C Service Manual Technical Overview
FU (Fuse) Board
The lamp inner housing includes a fuse board to differentiate between a new lamp and a
lamp that has been used. The board has a 100 mA rated fuse. When the lamp inner
housing is replaced, the new fuse completes a circuit, causing the total lamp hours
counter in the EEPROM on the main board to reset to zero. The main board then sinks
current through the fuse, causing it to blow.
When the lamp inner housing is in place, the FU board electrically connects to the FC
board, installed on the bottom of the light guide.
FU Board FC Board
2-7
Technical Overview EPSON PowerLite 5500C/5550C/7550C Service Manual
Caution:
The driver boards are integral to the optical engine. Do not replace or exchange
individual parts of the optical engine, such as driver boards.
2-8
EPSON PowerLite 5500C/5550C/7550C Service Manual Technical Overview
• Power Supply A
Power Supply A performs primary filtering and regulating of power from the AC
line. It powers the lamp ballast and Power Supply B.
• Lamp Ballast
The lamp ballast powers the projection lamp. The ballast in the PowerLite
5500C uses what Seiko Epson describes as “DC drive.” The ballast in the
PowerLite 5550C and 7550C uses “pulse drive.”
• Power Supply B
Power Supply B generates the low voltages used for powering the projector’s
circuit boards.
The ballast and power supply A reside together on one side of the projector. If you need
to replace them, they can either be ordered separately or as a single unit.
Power Supply
Board B
(under
speaker)
2-9
Technical Overview EPSON PowerLite 5500C/5550C/7550C Service Manual
2-10
EPSON PowerLite 5500C/5550C/7550C Service Manual Technical Overview
Interlock
Power switch switch Safety switch
AC EMI
6.3A
Inlet Filter Filter
250V
on/off control
Connects to Ballast regulator
Fan
CN202 on the Regulator
power supply
unit B
Ballast power Thermistor
cable connector
CN board
DC output
cable Connects to
Lamp inner
MA board CN903 (OATH)
housing
on DR board 2
Pin 1 Pin 2
2-11
Technical Overview EPSON PowerLite 5500C/5550C/7550C Service Manual
The regulator generates the DC voltages shown in the table below for powering the
projector’s circuits. The regulator uses feedback from the +5 V line to maintain stable
output regardless of load variations.
2-12
EPSON PowerLite 5500C/5550C/7550C Service Manual Technical Overview
Power Supply Board B is connected to the connector board at CN300. The following
table lists the connector’s pin assignments.
Table 2-5. Pin Assignments for CN300 on the Connector Board
Pin Number Input/Output Signal
1 Output +5V
2 Output +5V
3 Output + 3.3 V
4 Output + 3.3 V
5 Output + 3.3 V
6 Output + 12 V
7 Output PWDS*
†
8 Input FANCL
9 — LGND
10 — LGND
11 — LGND
12 — AGND
13 — AGND
14 Output - 12 V
15 Output + 12 V
16 Output + 22 V
* Power Down Signal: Used to initiate the reset circuit.
† Fan Control Signal: The fan sends this signal to the CPU on the main board. The main
board then controls the fan through the power supply boards.
2-13
Technical Overview EPSON PowerLite 5500C/5550C/7550C Service Manual
The main board also includes the Computer In and Mouse/Com interface connectors.
Interface Connectors
2-14
EPSON PowerLite 5500C/5550C/7550C Service Manual Technical Overview
The video amplifier circuit converts incoming digital signals into analog signals. The VAC
sends the analog RGB signals to the “Computer Out” interface and to the ADC. The
ADC then converts them back to digital signals. This display data is written to the video
memory (SRAM) and resized.
To display the image, the resized data is then sent to the digital video controller and
stored in the graphic/text RAM. The digital video controller sends the information with a
sync signal to driver board 2.
Other functions
When the projector is turned on using the control panel or remote control power button,
the main board generates a reset signal to turn on the power supply and initialize the
control circuits. (+3.3 volts are always supplied to the main board for power on/off
control, as long as the projector’s power cord is plugged in.) After the projector is turned
on, the CPU reads its program from flash ROM and writes it into SRAM, and then sets
projector functions according to the program.
The main board includes temperature detection circuits that monitor the temperature at
various locations. If the temperature exceeds predefined limits, the CPU can shut off the
ballast power supply and increase the fan speed.
An EEPROM and timer circuit keep track of the total operating time of the projection
lamp (lamp inner housing) as described in the table below:
When the projection lamp indicator flashes red and orange or stays red, you need to
replace the projection lamp (lamp inner housing). After it’s replaced and you turn on the
projector, the fuse in the new lamp inner housing shorts and melts. This resets the lamp
hours counter.
2-15
Technical Overview EPSON PowerLite 5500C/5550C/7550C Service Manual
Interface functions
The mouse/com interface lets the remote control be used as a mouse. The projector
comes with two serial cables, one for the PC and one for the Mac, which let the remote
control be used in this way.
An optional “main cable” is also available which works with the ELP Link III software to
let the user draw lines and figures on screen with the remote control. One end of the
main cable is connected to the Mouse/Com interface with a 13-pin jack. The other end of
the main cable has 3 connectors. Proper use of these connectors depends on the type
of computer, mouse and operating system used. The basic connection scheme is shown
in the figure below.
DOS/V,
PC98
Serial mouse cable COM port
Main cable Select one of them according (RS-232C)
J1 13 pin J4 J2 to the mouse type (for serial mouse)
Both serial
PC (98/PS2) mouse cable Mouse port
interfaces have
(for PC mouse)
Projector
(PowerLite 5500C) J3 the same function
PC serial cable Serial port
(Necessary for link set function) (RS-232C)
Macintosh
MAC MAC
serialcable
cable
printer
ADB portor modem
Main cable (Necessary for link set function)
port
J1 13 pin J4 J2
MAC mouse cable Printer or
ADB port
modem port
Projector
(PowerLite 5500C) J3
2-16
EPSON PowerLite 5500C/5550C/7550C Service Manual Technical Overview
• Audio input signals from Computer (Audio In) or from a video device (via Audio L or
R) are input to the audio controller and amplified by the sound preamplifier. They are
output to the Audio Out interface or the built-in speaker through the output selector.
• When the cable jack is connected to the Audio Out interface, the “ADET” signal is
sent to the main board. The main board diverts the output to the external speakers
and stops sending output to the internal speakers.
• The sound controller performs audio signal output selection and volume control
based on the SCL/SDA (serial data/clock) signals provided by the main board.
2-17
Technical Overview EPSON PowerLite 5500C/5550C/7550C Service Manual
The optional repeater (made by Xantech Corp.) can be connected to the repeater
interface (J200). The repeater provides the same functions as the standard RC receptor
board. Without the repeater, the remote controller can only be used from the front of the
projector.
2-18
EPSON PowerLite 5500C/5550C/7550C Service Manual Technical Overview
Receptor
Board
2-19
Technical Overview EPSON PowerLite 5500C/5550C/7550C Service Manual
2.6 Speakers
There are two 8Ω, 1W speakers inside the projector, facing upward near the front. Audio
signals from the host computer or other video device can be output in stereo through
these speakers.
If an external speaker is connected to the audio out interface, the internal speakers are
disabled.
2-20
EPSON PowerLite 5500C/5550C/7550C Service Manual Technical Overview
Air Thermistor
(under the frame)
L/V Thermistor
PBS/Lamp (under the board)
Thermistor
2-21
Technical Overview EPSON PowerLite 5500C/5550C/7550C Service Manual
Interlock Switch
Interlock Switch
2-22
EPSON PowerLite 5500C/5550C/7550C Service Manual Technical Overview
After the power is shut off, you cannot restart the projector until the temperature returns
to normal.
2-23
Technical Overview EPSON PowerLite 5500C/5550C/7550C Service Manual
2-24
EPSON PowerLite 5500C/5550C/7550C Service Manual Technical Overview
2.7.4 LV Thermistor
The LV thermistor is a temperature detection thermistor installed above the light valves.
The thermal stability of the light valves (liquid crystal panels) is poor. If cooling is not
sufficient because the intake fan (beneath the light valves) has failed or the filter (above
the light valves) is dirty, power is shut off to protect the light valves from overheating.
2-25
Technical Overview EPSON PowerLite 5500C/5550C/7550C Service Manual
2.8 Fans
The projector contains five fans to remove heat generated by the lamp and power
supplies.
Fan Figure 2-26. Exhaust Fans (next to the lamp inner housing)
Figure 2-27. Power Supply A Fan Figure 2-28. Power Supply B Fan
Figure 2-29. Intake Fan (on the bottom of the light guide)
2-26
EPSON PowerLite 5500C/5550C/7550C Service Manual Technical Overview
DR board 2
CN900 CN90
MA board CN board
C C +12 C
N FCTL00 N IC400 N
regulator Intake
CPU 9 3 4 Power
0 0 0 fan
(IC503) supply
0 FCTL01 3 0
Transistor
circuit Exhaust +12V
FCTL10 +12 fan 1
IC401 Power
regulator
supply
FCTL11 Exhaust
FCTL12 Transistor
fan 2
circuit
FRS1
FRS0
FANCL
2-27
Technical Overview EPSON PowerLite 5500C/5550C/7550C Service Manual
Fan Functions
• Each fan has 3 lead wires; one is used for feedback. If the feedback differs from
what is expected, the main board interprets this as a fan failure, turns on the red
temperature indicator, and shuts off the lamp.
• The intake and exhaust fans are controlled by a driver circuit located on the
connector board. The fans have three speeds: off, slow, and fast. The correct speed
is determined by the fan control signal from the main board.
• The two power supply fans are driven by power supply B.
2-28
EPSON PowerLite 5500C/5550C/7550C Service Manual Technical Overview
2-29
Technical Overview EPSON PowerLite 5500C/5550C/7550C Service Manual
2-30
CHAPTER 3
DISASSEMBLY AND ASSEMBLY
3.1 Overview ______________________________________________________1
3.2 Disassembling the Projector ______________________________________4
3.2.1 Lamp Inner Housing Removal __________________________________________ 5
3.2.2 Foot Stand and Front Plate Removal _____________________________________ 6
3.2.3 Upper Case and Hand Strap Removal____________________________________ 7
3.2.4 Rear Case Removal __________________________________________________ 9
3.2.5 PBS/Lamp Thermistor Removal________________________________________ 10
3.2.6 Safety Switch Removal ______________________________________________ 10
3.2.7 Receptor Board Removal _____________________________________________ 11
3.2.8 Optical Engine Removal______________________________________________ 12
3.2.9 Main Board and Interface Board Removal ________________________________ 16
3.2.10 Power Supply Board ‘B’ and Connector Board Removal _____________________ 19
3.2.11 Power Supply Board ‘A,’ Interlock Switch, and Ballast Board Removal__________ 21
EPSON PowerLite 5500C/5550C/7550C Service Manual Disassembly and Assembly
3.1 Overview
This section explains how to disassemble the projector. The reassembly procedure is
the exact reverse of the disassembly procedure.
Preparation
Remove any ring, wristwatch, cuff buttons, or other metal accessories that are likely to
come into contact with the equipment.
1. Wear gloves.
2. Wear a wristband and ground it. Place a grounding mat under the unit.
3. Turn off the main unit and the host computer.
4. Unplug the power cord from the projector and power outlet. (Even if the projector is
off, certain circuits remain powered when the power cord is plugged in.)
5. Disconnect the interface cable from the main unit.
6. Clean the air filter, interface, and case cover with a small office vacuum cleaner.
Required Tools
Use the following commercially available tools:
Table 3-1. Required Tools
Small office vacuum 1 Clean dust from the internal fans and filters
cleaner
Lens tissues Several Clean the projector lens
Air blower 1 Clean dust from the internal fans and filters
3-1
Disassembly and Assembly EPSON PowerLite 5500C/5550C/7550C Service Manual
Precautions
The optical engine consists of the projector’s optics and the driver board (mounted
on top of the optical engine). These parts cannot be serviced in the field. Do not
disassemble the optical engine or attempt to repair any component of the optical
engine.
Do not interchange the driver board or other components between optical engines. If
you experience problems with the driver board or any component of the optical
engine, the entire optical engine must be replaced or repaired at the factory.
The projector’s optical engine and circuit boards are highly sensitive to static
electricity. When you remove projector parts, place them immediately in anti-static
bags.
Handle the optical engine with care. It’s highly susceptible to vibration and shock.
To prevent dust from contaminating the light valves, check the optical engine, lamp
inner housing, exhaust fans, and filters for dust. Clean them if necessary with a light-
duty vacuum cleaner before reassembling.
The speakers contain permanent magnets. Keep them away from electromagnetic
media such as floppy disks and magnetic cards.
3-2
EPSON PowerLite 5500C/5550C/7550C Service Manual Disassembly and Assembly
Electrical Connections
The projector’s electrical cables are connected as shown below. Refer to this figure if
you have trouble during reassembly.
CN850 or CN750 or
CN851 CN751
CN800 or
CN801
CN502
(not used)
Fan
3-3
Disassembly and Assembly EPSON PowerLite 5500C/5550C/7550C Service Manual
START
Optical Engine
(Section 3.2.8)
3-4
EPSON PowerLite 5500C/5550C/7550C Service Manual Disassembly and Assembly
Tab
Lamp Cover Screw
Air Filter Frame
Lamp Cover
Handle
Lamp Inner
Housing
Air Filter
3-5
Disassembly and Assembly EPSON PowerLite 5500C/5550C/7550C Service Manual
3-6
EPSON PowerLite 5500C/5550C/7550C Service Manual Disassembly and Assembly
Hand Strap
3-7
Disassembly and Assembly EPSON PowerLite 5500C/5550C/7550C Service Manual
4. Remove 3 screws securing the upper case to the sides of the projector. (See
Figure 3-8.)
5. Remove 3 screws securing the upper case to the top edge of the rear case. (See
Figure 3-8.)
6. Remove the lens cover.
CAUTION:
The control panel’s ribbon cable is connected to CN501 on the main board. Be
careful not to damage this connector when lifting up the upper case as described in
the next two steps.
7. Grasp the sides of the upper case, lift it up, and separate it from the lower case.
Make sure the hand strap hook is fully retracted, or the case may not separate.
8. CN501 is a locking-type connector. Disconnect the ribbon cable from this connector,
and then fully remove the upper case.
3-8
EPSON PowerLite 5500C/5550C/7550C Service Manual Disassembly and Assembly
3-9
Disassembly and Assembly EPSON PowerLite 5500C/5550C/7550C Service Manual
1. Remove 2 screws securing the thermistors to the light guide. (See Figure 3-10.)
2. Use tweezers or a small flathead screwdriver to carefully disconnect the thermistor
connector from CN904 on driver board 2.
NOTE:
The thermistors are interchangeable; you can attach them in either position.
Screws
Screws
Safety Switch
3-10
EPSON PowerLite 5500C/5550C/7550C Service Manual Disassembly and Assembly
1. Remove 1 screw securing the receptor board to power supply board B, then remove
the receptor board. (See Figure 3-12.)
2. Disconnect the cable from the connector on the receptor board.
Receptor Board
Screw
3-11
Disassembly and Assembly EPSON PowerLite 5500C/5550C/7550C Service Manual
1. Remove 2 screws securing the lamp power cable connector, then gently lift out the
connector. (See Figure 3-13.)
Screws
3-12
EPSON PowerLite 5500C/5550C/7550C Service Manual Disassembly and Assembly
Screws
CAUTION:
When you detach the cable from CN101 as described below, grasp both sides of the
connector’s locking tab and carefully slide it toward the front of the projector. If CN101 is
broken, the optical engine must be replaced.
3. Disconnect the ribbon cable from CN101 on driver board 2 (the upper driver board).
4. Free any cables secured by the flexible retaining clamp.
5. Remove 4 screws securing driver board 2.
6. Lift up driver board 2 and remove the board spacer. (See Figure 3-15.)
7. Disconnect all other connectors from driver board 2.
NOTE:
Notice the position of the three 3-pin connectors:
CN901: 3-pin (red/white/black cable) connects to the light valve fan
CN902: 3-pin (white/white/black cable) connects to the thermistor above the air
intake in the center of the projector
CN903: 3-pin (white/white/black) connects to the thermistor mounted on top of the
front fan
3-13
Disassembly and Assembly EPSON PowerLite 5500C/5550C/7550C Service Manual
3-14
EPSON PowerLite 5500C/5550C/7550C Service Manual Disassembly and Assembly
If necessary, you may remove the FC board (shown below), light valve fan, or light valve
thermistor from the optical engine.
CAUTION:
Do not remove any other components from the optical engine. You cannot repair the
optical engine without special equipment, and the optical engine must be replaced as a
whole unit.
FC Board
NOTE:
When reinstalling the optical engine, route the fan and speaker cables through the
flexible retaining clamp on the optical engine.
3-15
Disassembly and Assembly EPSON PowerLite 5500C/5550C/7550C Service Manual
1. Remove 2 screws securing the guide plate, then remove the guide plate.
Guide Plate
2. Disconnect the ribbon cable from CN902 on the main board. Then fold it back so you
can see the screw securing the board block to the lower case.
3-16
EPSON PowerLite 5500C/5550C/7550C Service Manual Disassembly and Assembly
3. Remove 2 screws securing the board block, shown below, then loosen the board
block.
Board Block
Connector Board
3-17
Disassembly and Assembly EPSON PowerLite 5500C/5550C/7550C Service Manual
5. Remove 6 screws securing the main board to the interface plate, then remove the
main board. (See Figure 3-20.)
6. Remove 3 screws securing the audio board to the interface plate, then remove the
audio board. (See Figures 3-20 and 3-21.)
7. Remove 4 screws securing the VJ board to the interface plate, then remove the VJ
board. (See Figures 3-20 and 3-21.)
Screws
Main Board
screws
Screws
Interface
Plate
Main Board
screws
Screws
3-18
EPSON PowerLite 5500C/5550C/7550C Service Manual Disassembly and Assembly
1. Remove the clip securing the power supply cables. (See Figure 3-22.) To remove it,
detach the hooks in front and then move the clip in the direction of the arrow shown
in the figure.
2. Disconnect CN101 and CN201 to free the cables that run between the two power
supply boards. (See Figure 3-23.)
Cable Clip
CN201
CN101
3-19
Disassembly and Assembly EPSON PowerLite 5500C/5550C/7550C Service Manual
3. Disconnect the power supply cable from CN300 on the connector board.
4. Remove 5 screws securing power supply board B to the lower case, then remove
power supply board B by lifting it straight up.
Pins
NOTE:
• During installation, make sure the metal tabs of the power supply frame go under the
connector board.
• Also make sure that the handle hook mechanism (mounted on the power supply
board) aligns with the blue handle hook button (which rests in a slot in the lower
case).
3-20
EPSON PowerLite 5500C/5550C/7550C Service Manual Disassembly and Assembly
3.2.11 Power Supply Board ‘A,’ Interlock Switch, and Ballast Board
Removal
NOTE:
Power supply board ‘A’ is a replaceable part and includes the ballast board. The ballast
board and the interlock switch can also be ordered as separate replaceable parts.
1. If power supply board B is still in place, disconnect CN101 and CN201 on power
supply board B to free the cables that run between the two power supply boards.
Then remove the clip that secures the cables to the lower case. (See Figures 3-22
and 3-23.)
2. If the connector board is still in place, disconnect the cable from CN301 on the
connector board. Then free the cable from the three cable clips that secure it to the
lower case.
3. Remove 3 screws securing power supply board A and the interlock switch to the
lower case, then remove power supply board A and the interlock switch.
Hole
Hole
Pin
Pin
NOTE:
When installing power supply board A, align the holes on the board with the positioning
pins on the lower case. (See Figure 3-25.)
3-21
Disassembly and Assembly EPSON PowerLite 5500C/5550C/7550C Service Manual
NOTE:
When installing the interlock switch, insert the support plate into the holes in the switch
as shown below. (Note that in a factory-assembled projector, the switch may be turned
around so that the label is on the other side.)
Support Plate
5. Pull back the clear plastic cover from the face of the ballast board.
3-22
EPSON PowerLite 5500C/5550C/7550C Service Manual Disassembly and Assembly
6. To free the ballast board, compress the nose of each of the 4 white plastic spacers
securing the ballast board to the lower case. (See Figure 3-27.)
7. Remove the ballast board.
Screws
3-23
CHAPTER 4
TROUBLESHOOTING
4.1 Overview ______________________________________________________1
4.1.1 Tools Required for Troubleshooting ______________________________________ 1
4.2 Troubleshooting Using LED Status Lights ___________________________2
4.3 Troubleshooting Power Problems__________________________________3
4.4 Troubleshooting Picture Problems _________________________________4
4.5 Troubleshooting Audio Problems __________________________________5
4.6 Troubleshooting Control Panel Problems____________________________5
4.7 Troubleshooting Remote Control Problems __________________________6
EPSON PowerLite 5500C/5550C/7550C Service Manual Troubleshooting
4.1 Overview
Turn to one of these sections to troubleshoot the projector:
If one or more of the projector’s indicator lamps is on or blinking, see Troubleshooting
Using LED Status Lights.
If the projector doesn’t turn on or if power is interrupted during operation, see
Troubleshooting Power Problems.
If the projector doesn’t project an image or if the image quality is poor, see
Troubleshooting Picture Problems.
If the projector doesn’t output sound, see Troubleshooting Audio Problems.
If the control panel doesn’t work, see Troubleshooting Control Panel Problems.
If the remote control doesn’t work, see Troubleshooting Remote Control Problems.
If the projector makes unusual noise, check all five fans and the power supplies for
vibration.
Make sure the projector is operated in the proper environment (see the Appendix for
temperature and humidity specifications). Note also that condensation may form on the
projector if it’s moved from a cool to a warm environment; allow time for the condensation
to evaporate before use. The projector is also highly sensitive to static electricity; make
sure that the projector’s power cord is properly grounded.
Important: the optical engine (including the driver boards, which are mounted on top of the
optical engine) cannot be repaired. Do not remove any components from the optical
engine or attempt to service it, except by replacing the optical engine as a whole unit.
4-1
Troubleshooting EPSON PowerLite 5500C/5550C/7550C Service Manual
4-2
EPSON PowerLite 5500C/5550C/7550C Service Manual Troubleshooting
If the projector still fails to operate properly, disconnect the projector’s external interface
cables. Then follow one of these procedures:
If any of the projector’s indicator lights come on, or if projector power cuts off
intermittently, the projector may be overheating:
1. Check the control panel for possible problems
Try turning on the projector using the remote control. If the projector comes on,
the control panel may be defective, or the control panel’s connector to the main
board may have come loose. If the projector still doesn’t come on, replace the
main board.
2. Check the projector’s exhaust fans (mounted on the rear case), intake fan
(mounted on the bottom of the optical engine), and power supply fans to make sure
they’re running. Test the fans and replace them if necessary; if the intake fan or
one of the exhaust fans tests okay but doesn’t run, replace the connector board;
otherwise, replace the main board.
3. Make sure the air filters are clean to permit free airflow.
4. A thermistor may be defective. Replace all four thermistors (PBS/lamp thermistors,
light valve thermistor, and air thermistor).
4-3
Troubleshooting EPSON PowerLite 5500C/5550C/7550C Service Manual
If the projector cannot project an image from a video device (attached to the projector
via the Computer 1, Computer 2, Video, or S-Video port):
1. Attach a computer monitor to the projector’s monitor interface.
If the image fails to appear on the monitor, check the monitor cable or try
replacing the monitor. If the monitor and the cable are okay, replace the
projector’s main board.
If the image appears on the monitor but isn’t projected, replace the projector’s
optical engine.
Note: if the Menu screen does not appear, replace the main board.
4-4
EPSON PowerLite 5500C/5550C/7550C Service Manual Troubleshooting
1. Check all connectors to make sure they’re secure, including CN302 on the connector
board, CN101 on the audio board, and CN501, CN900, and CN902 on the main board.
2. Check the speaker connections to the audio board.
3. If all connections seem okay, replace the audio board and then check for sound.
4. If none of these steps work, replace the main board.
4-5
Troubleshooting EPSON PowerLite 5500C/5550C/7550C Service Manual
To use the remote control as a wireless mouse, the projector must be connected to the
computer either with one of the mouse cables that came with the projector (for Mac or PC),
or with the optional ELP Link III cables.
If you’re using one of the standard mouse cables (either Mac or PC):
Make sure the cable is connected properly. If that doesn’t solve the problem, replace
the cable. Otherwise, replace the main board.
If you’re using the optional “main cable” (ELP Link III setup):
If the effects buttons on the remote don’t work, make sure the ELP Link III software is
installed on the host computer and that the computer is properly connected to the
projector (see the projector user’s guide). If the remote still doesn’t work, do the
following:
4-6
CHAPTER 5
MAINTENANCE
5.1 Overview________________________________________________________ 1
5.1.1 Cleaning the Lens ....................................................................................................... 1
5.1.2 Cleaning the Projector Case ........................................................................................ 1
5.1.3 Cleaning the Air Filter .................................................................................................. 2
5.1.4 Replacing the Projection Lamp (Lamp Inner Housing).................................................. 3
EPSON PowerLite 5500C/5550C/7550C Service Manual Maintenance
5.1 Overview
The projector needs little maintenance. You should make sure the lens is clean and check
the air filter at the bottom of the projector. A clogged air filter can block ventilation and
cause overheating, stopping the projector from running.
Do not use alcohol, benzene, thinner, or other chemical detergents. These can cause the
case to warp.
5-1
Maintenance EPSON PowerLite 5500C/5550C/7550C Service Manual
4. The filter is attached to the inside of the filter cover. It is recommended that you use a
small vacuum cleaner designed for computers and other office equipment to clean the
filter. If you don’t have one, use a dry, lint-free cloth.
5-2
EPSON PowerLite 5500C/5550C/7550C Service Manual Maintenance
Warning: Let the lamp cool before replacing it. Also, do not touch the glass portion of the
lamp assembly. Touching the glass portion of the lamp will result in premature lamp failure.
5-3
Maintenance EPSON PowerLite 5500C/5550C/7550C Service Manual
4. Use a screwdriver, coin, or similar object to loosen the two screws holding the lamp in
place. (You cannot remove these screws.)
5. Lift up the handle and pull out the lamp.
2
1
6. Gently insert the new lamp by lowering it into position. Make sure it’s inserted all the
way and then tighten the screws.
7. Replace the lamp cover and tighten the cover screws. (Make sure the lamp cover is
securely fastened. The projector turns itself off if the lamp cover is open.)
5-4
APPENDIX
A.1 Specifications.....................................................................................................1
A.2 Interface Specifications .....................................................................................4
4.2.1 Computer ....................................................................................................................4
4.2.2 Audio In.......................................................................................................................5
4.2.3 Audio Out ....................................................................................................................5
4.2.4 Computer Out..............................................................................................................6
4.2.5 S-Video .......................................................................................................................6
4.2.6 Composite Video .........................................................................................................7
4.2.7 Audio L/R ....................................................................................................................7
4.2.8 Mouse/Com .................................................................................................................8
4.2.9 Repeater .....................................................................................................................9
A.3 Connecting the Projector.................................................................................10
A.4 Parts List and Exploded Diagrams..................................................................11
EPSON PowerLite 5500C/5550C/7550C Service Manual Appendix
A.1 Specifications
A-1
Appendix EPSON PowerLite 5500C/5550C/7550C Service Manual
A-2
EPSON PowerLite 5500C/5550C/7550C Service Manual Appendix
A-3
Appendix EPSON PowerLite 5500C/5550C/7550C Service Manual
A.2.1 Computer
(Top) (Bottom)
5 1
10 6
15 11
A-4
EPSON PowerLite 5500C/5550C/7550C Service Manual Appendix
A.2.2 Audio In
The Audio interface is a stereo mini jack with 2 circuits for detection pins.
(The detection pin, which is not required for audio input, is provided for the Audio Out
terminal.)
Table A-3. Audio In Pin Assignments
Pin Signal
1 GND
2 Computer audio input L
3 Computer audio input R
Others NC
Figure A-3. 3.5 mm
Stereo Mini-jack
A-5
Appendix EPSON PowerLite 5500C/5550C/7550C Service Manual
A.2.5 S-Video
The S-Video interface is a 6-pin mini DIN connector with a detection pin.
A-6
EPSON PowerLite 5500C/5550C/7550C Service Manual Appendix
Light angle H = 15 mm
Color: L = white, R = red Table A-8. Audio L/R Pin Assignments
Pin Signal
6
3 GND
4, 7
4 Audio R return
5, 8 5 Audio input L
6 GND
Figure A-8. Audio
RCA Jacks 7 Audio L return
8 Audio input R
A-7
Appendix EPSON PowerLite 5500C/5550C/7550C Service Manual
A.2.8 Mouse/Com
The Mouse/Com interface is a 13-pin jack.
4 1
8 5
12 9
13
A-8
EPSON PowerLite 5500C/5550C/7550C Service Manual Appendix
A.2.9 Repeater
A-9
Appendix EPSON PowerLite 5500C/5550C/7550C Service Manual
A-10
EPSON PowerLite 5500C/5550C/7550C Service Manual Appendix
A-11
Appendix EPSON PowerLite 5500C/5550C/7550C Service Manual
A-12
The upside
S-16. CB 3x6
S-16. CB 3x6
S-9.CBP-tite 3x12
18. Optical Engine
S-13. CB-tite 4x10
S-3.CBP-tite 3x8
4. Power Supply
Unit A
12. Connector Board Assembly
S-4.CP(o) 3x6
8-1. Power
Supply Block B
S-8. CP4x18
18-3. Intake Fan Cover
3 Main Board
Insulated Plate 1-4 Front Unit