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**** IT IS NOT VALID AS A BOARDING PASS ****

RESERVATION NUMBER
Razón Social: SKY Airline Perú
Av. El Derby 254 int. 1704, Urb. El Derby de Monterrico, Lima Santiago de Surco, Teléfono 511 6411260
VVGMXN

PASSENGER INFORMATION
PASSENGER 1 NAME PASSENGER
PASSENGER ID TKT NUMBER BOOKING DATE
CRISTHIAN JESÚS AGREDA TYPE
43144954 6052217642321 04-04-2021
MENDOZA Adult

BOOKING DETAILS

LIMA AEROPUERTO JORGE CHAVEZ

DEPARTURE (Local Time) AEROPUERTO CAPITAN FAP GUILLERMO CONCHA

ARRIVAL (Local Time)


23-04-2021 11:45
FLIGHT
23-04-2021 13:30 SKY H2 5226
INCLUDED IN YOUR FLIGHT Operated by SKY Perú S.A.C.

FARE TYPE
STARPASS NO Plus
PET IN CABIN NO
SEAT SELECTION 24F
SPECIAL EQUIPMENT NO
UNNACOMPANIED MINOR NO
PET IN HOLD NO
CHECKED BAG 1
INSURANCE NO
GUITAR NO
HANDBAG YES
CARRY ON BAG 1
SKY FLEX NO

AEROPUERTO CAPITAN FAP GUILLERMO CONCHA

DEPARTURE (Local Time) LIMA AEROPUERTO JORGE CHAVEZ

ARRIVAL (Local Time)


01-05-2021 09:45
FLIGHT
01-05-2021 11:20 SKY H2 5225
INCLUDED IN YOUR FLIGHT Operated by SKY Perú S.A.C.

FARE TYPE
STARPASS NO Plus
PET IN CABIN NO
SEAT SELECTION 24F
SPECIAL EQUIPMENT NO
UNNACOMPANIED MINOR NO
PET IN HOLD NO
CHECKED BAG 1
INSURANCE NO
GUITAR NO
HANDBAG YES
CARRY ON BAG 1
SKY FLEX NO

PAYMENT DETAILS

PAYMENT INFORMATION
SUMMARY OF CHARGES CRISTHIAN JESÚS AGREDA MENDOZA
PAYER NAME NO
85.00 USD
AIRFARE PAYER ID
0.00 USD
INCLUDED SERVICES 0.00 USD 04-04-2021
32.52 USD TRANSACTION DATE Sale
SERVICE FEES
0.00 USD CASH
TAXES TRANSACTION TYPE
0.00 USD 1.0000
VAT/IGV 117.52 USD PAID WITH 117.52 USD
CHANGE FEES EXCHANGE RATE

TOTAL PAYMENT AMOUNT


REGULATION

ON-BOARD FOOD SALE


On-board food sale is available in all
our flights, featuring a wide
selection of snacks and beverages
for you to choose and enjoy. You can
pay in cash (Chilean pesos or US
dollars), or by credit card (Visa and
Mastercard).
CHANGES TO ZERO, LIGHT*, AND PLUS FARES
Changes in the date, flight, or route :are allowed up to 3
hours before the departure of the flight paying the fare NECESSARY DOCUMENTATION
difference, if applicable, plus a change fee of CLP20,000 for Passengers are solely responsible for
domestic flights or USD30 for each leg of an international obtaining all necessary travel
flight. USE OF THE TICKET documents and making sure they are
Each leg included in a ticket is independent, and they do not have to be used in the valid at the time of the flight.
Changes of route are only allowed for legs within the same
order issued.
country. Other route changes do not apply.
*Light Fare is sold only through agencies. CHECK-IN TIME
Change of name : Changing names is allowed paying an VALIDITY If your trip is domestic and you have
additional fee. See fees at www.skyairline.com, “Product The validity of each ticket is limited to the date and time of the flight. baggage to check, you must arrive at
Price List” section. the airport counter 2 hours before
your flight and up to 40 minutes
The “Change to Later Flight” is the only change allowed
BAGGAGE before the scheduled departure
after departure of the flight and can be requested up to 2
ZERO FARE : 1 carry-on bag which can weigh up to 20 kg and have the maximum time.
hours after departure of the flight paying an additional fee
and subject to availability. See fees at www.skyairline.com, dimensions of 25cm x 35cm x 45cm. If your trip is international, you must
“Product Price List” section. LIGHT FARE : 1 carry-on bag which can weigh up to 20 kg and have the maximum arrive at the airport counter 3 hours
dimensions of 25cm x 35cm x 45cm, and 1 personal item which can weigh up to 20 kg before your flight and up to 60
and have the maximum dimensions of 25cm x 35cm x 55cm. minutes before the scheduled
CHANGES TO FULL FARE departure time.If you checked in
PLUS FARE : 1 carry-on bag which can weigh up to 20 kg and have the maximum
Changes in the date, flight, or route :These changes are online and you are only taking a
dimensions of 25cm x 35cm x 45cm, 1 personal item which can weigh up to 20 kg and
allowed up to 3 hours before the departure of the flight at carry-on, you can check in at the
have the maximum dimensions of 25cm x 35cm x 55cm, and 1 piece of checked
no cost, paying only the fare difference per leg, if boarding gate up to 1 hour before
baggage which can weigh up to 23 kg with total maximum linear dimensions of 158
applicable. Changing routes is allowed in domestic legs departure. Arriving late to the
cm.
only. airport may result in you missing
FULL FARE : 1 carry-on bag which can weigh up to 20 kg and have the maximum your flight.
Change of name : Changing names is allowed at no dimensions of 25cm x 35cm x 45cm, 1 personal item which can weigh up to 20 kg and
additional cost. have the maximum dimensions of 25cm x 35cm x 55cm, and 2 pieces of checked
The “Change to Later Flight” is the only change allowed baggage which can weigh up to 23 kg with total maximum linear dimensions of 158 PURCHASES MADE ON THE WEBSITE
after departure of the flight and can be requested up to 2 cm. The right of withdrawal established
hours after departure of the flight paying an additional fee Important : These dimensions include handles, pockets and wheels. in Law 19.496 does not apply to
and subject to availability. See fees at www.skyairline.com, purchases made by electronic means
“Product Price List” section. or at a distance.
SEAT
If you purchased a Zero or Light Fare, you will be assigned a random standard seat. If
REFUNDS ADDITIONAL SERVICES PURCHASED
you purchased a Plus Fare, you will be able to choose a standard seat, and if you
Fares and additional services associated to the ticket are purchased a Full Fare, you will be able to choose whichever available seat you like. If Remember that contracted
non-refundable. you want to change the type of your seat, go to www.skyairline.com, “Manage your terrestrial services provided by third
Boarding fees : Passengers not able to make the flight are Flight” section, and pay the price corresponding to the seat chosen. parties, such as hotel, car, transfer
entitled to a refund of 100% of the boarding fees and/or travel packages, among
paid.Refund of other fees or taxes is made in accordance others, are the sole responsibility of
with the regulations of each country.More information at those third parties from which you
www.skyairline.com “Refunds” section. bought them. Likewise, the terms
and conditions of contracting these
terrestrial services are provided
directly by the third party with
whom you have contracted.
To know more, we invite you to call
our Contact Center or to review the
air transport contract available at
www.skyairline.com, “Transport
Contract” section.

B. DELAYS OR CANCELLATIONS
The Carrier is obliged to carry out the transportation in the date, hour
and other stipulated conditions. However, the Carrier may suspend,
delay and/or cancel the scheduled flight or modify its terms due to
security reasons or force majeure, such as adverse weather conditions,
war, civil insurrection, or threats against the aircraft. In these cases,
any of the contracting parties may rescind this contract, each bearing
their own losses.
Without detriment to the foregoing, in the event of delay or
cancellation of a flight, the affected Passenger shall have the following
rights: a) To board the following flight that the Carrier may have
available, or an alternate transportation, if he or she decides to persist
in the air transportation contract, whether the flight has not yet begun
or it has been initiated and is at a stop and/or connection. b) To the
1. PASSENGERS RIGHTS welfare benefits indicated in the foregoing No. 3 letter A), provided
The following rules apply to flights governed by the rules of the Chilean Aeronautical Code. For international flights that the cause of the delay or cancellation be imputable to the carrier,
to which the Montreal Convention (the “Convention”) applies, the following rules shall apply for these flights, and when the delay is more than 3 hours or in the case of cancellation,
where not expressly indicated, the rules of the Convention shall apply. when the flight offered departs more than 3 hours after the scheduled
time of the canceled flight and provided that the passenger decided to
persist in the air transport contract. c) Reimbursement of the total
A. DENIAL OF BOARDING DUE TO OVERSELLING amount paid for the ticket or the portion (leg) not used, as well as the
In the event that it is necessary to refuse boarding to a passenger (who showed up at the gate on time and whose corresponding boarding fees, the latter in accordance with the
Passenger Ticket was previously confirmed on a given flight) due to overselling, the Carrier will attempt to find regulations of each country, if the Passenger decides not to persist in
passengers who are willing to give up their reserved seat in exchange for compensations they would accept from the contract, and the time limits set forth in Article 133 B letter c) of the
the Carrier. If there are no voluntaries, or their number is insufficient, and it is necessary to refuse boarding to one Aeronautical Code, as stated in section d.2 below, have expired,
or more passengers against their will, the following rights shall arise: whether or not the cause of the delay or cancellation is imputable to
1. 1. Passenger choice: a) To be boarded on the next flight that the Carrier has available, or on an alternate the carrier. d) Indemnification according to the Montreal Agreement of
transportation, if he or she decides to persist in the air transport contract; or b) be reimbursed for the total amount 1999 if it is an international flight, or pursuant to the Aeronautical Code
paid for the ticket, if he or she desists from the transportation contract whose execution has not yet started, or c) if of Chile if it is a national flight, insofar as it is for reasons attributable
it is a trip with stopovers and /or connections that has already started, the Passenger may opt between: to the Carrier, on the basis of the following rules, depending on the
case in question:
i. Be boarded on the following available flight of the Carrier, or in an alternate transportation, if he or
(d.1) Montreal Convention of 1999:
she decides to persist in the air transport contract.
Article 19: “The carrier is liable for damage occasioned by delay in the
ii. Be reimbursed for the unused portion (leg).
carriage by air of passengers, baggage or cargo. Nevertheless, the
iii. To be returned to the starting point, with reimbursement for the price of the ticket.
carrier shall not be liable for damage occasioned by delay if it proves
iv. Be reimbursed of up to 100% of the boarding fees of the unused leg (s), in accordance with the
that it and its servants and agents took all measures that could
regulations of each country.
reasonably be required to avoid the damage or that it was impossible
for it or them to take such measures”.
2. Financial Compensation: The Carrier must offer the passenger who was denied boarding an amount equivalent to:
Article 22, Number 1: In the case of damage due to delays in the
a) U.F. 2 for flights of less than 500 kilometers; b) U.F. 3 for flights between 500 and 1,000 kilometers; c) U.F. 4 for
transport of people, the liability of the carrier for each passenger is
flights between 1,000 and 2,500 kilometers; d) U.F. 10 for flights between 2,500 and 4,000 kilometers; e) U.F. 15 for
limited to the sum of 5,346 Special Drawing Rights (International
flights between 4,000 and 8,000 kilometers; f) U.F. 20 for flights of more than 8,000 kilometers. In relation to this
Monetary Fund).
compensation, bear in mind the following:
Article 22, Number 2: In the transport of luggage, the liability of a
- That the Passenger who accepts this compensation shall not be able subsequently to bring legal actions against
carrier in the case of destruction, loss, damage or delay of baggage is
the Carrier for refusing boarding.
limited to the sum of 1,288 Special Drawing Rights per passenger.
- That, if pursuant to the foregoing No. 1 numeral i), the passenger is boarded on the next flight that the Carrier has
Article 22, Number 3: In the transport of cargo, the liability of a carrier
available, and the difference between the departure time in relation to the foreseen one for the flight initially
in the case of destruction, loss, damage or delay of baggage is limited
reserved is less than three hours, compensation shall not proceed.
to the sum of 22 Special Drawing Rights per kilo.
- It shall be understood as a “trip with stopovers and/or connections” that whose arrival to the point of destination
Article 22, Number 5: The affected party may sue for a higher amount
contemplates a starting point and one or more intermediate stopovers and /or connections when they are part of
of compensation in the cases of Article 22 N° 1 and 22 N° 2 above, if
the same contract.
the damage was caused by reckless action or omission of the Carrier,
- Unaccompanied minors, persons with disabilities, passengers of advanced age or with delicate states of health
its dependents or agents.
should be boarded on a priority basis, as well as pregnant women that due to their condition may require priority
(d.2) Chilean Aeronautical Code:
boarding, and in general, all passengers that for humanitarian reasons qualified by the Carrier should be given
Article 147: “The indemnification for delay in performing the
priority boarding.
transportation of passengers shall not exceed 250 UF units for each of
3. Welfare benefits: If the Passenger decides to persist in the transportation contract, the Carrier shall be obliged to them. Nevertheless, not other indemnification shall proceed if the
the following welfare benefits: a) Communications that the passenger must make, whether by telephone, electronic Carrier proved that it adopted all the necessary measures to avoid the
or similar manner, if there is a difference in the foreseen departure time for the initially reserved flight greater than deed that caused the delay, or that it was impossible to adopt them”.
to three hours. b) Necessary foods and refreshments until boarding on the other flight, if there is a difference Article 133 Letter B c): The indemnification of article 147 shall proceed if
greater than three hours in the foreseen departure time for the initially reserved flight. c) Lodging for passengers the delay or the cancellation is due to causes imputable to the carrier,
with return flight and for passengers with outbound flight who have been denied boarding at a point of connection, pursuant to the following:
not resident in the city, locality or area of the departure airport, in the event that a new flight is offered whose
i. If the delay was greater than three hours in relation to the
departure is, as a minimum, on the following day to the programmed departure in the Passenger Ticket, and
time of departure foreseen in the passage ticket.
provided that the passenger must stay one or more nights and the waiting time to board the other flight so requires
ii. If at the time of cancellation, except if the passenger was
it. It shall be understood as “night” from midnight to 6:00 am. d) Mobilization from the airport to the place of
informed and another flight was offered which would allow
residence of the Passenger in the city, locality or area of the departure airport, or to the lodging place and vice
him/her to arrive his/her destination with no more than
versa, in the event that it is applicable. e) The arrangements and benefits that may be necessary to continue the
three hours of delay in relation to the foreseen time.
trip, in the event that the passenger loses a connecting flight with a confirmed reservation. It is understood as a
“connecting flight” that whose arrival to the point of destination contemplates a starting point, and one or more
For the purposes of communicating the cancellation, the Passenger,
intermediate connecting points, when they are part of the same contract.
when making the reservation or buying his/her ticket, shall inform the
4. Refund of Boarding Fees: In all cases in which passengers are not able to make the flight they will be entitled to a Carrier, directly or through its authorized agents, his/her correct
refund of 100% of the boarding fees paid, without prejudice to the other rights stated above. contact data, such as address, telephone and electronic mail.

C. CONSUMER PROTECTION AND DEFENSE CODE (PERU ONLY)


According to article 66°.7 of Law 29,571, Consumer Protection and
Defense Code of Peru, which regulates the right of postponement and
endorsement of the national air transport service, the passenger who
requires to endorse or transfer the ownership of the acquired service in
favor of another fully identified consumer or to postpone the
performance of the service in the same agreed conditions, must
communicate it beforehand, through the Contact Center, no less than
24 hours before the date and time scheduled for the provision of the
service, assuming only the expenses related to the issuance of the new
passenger ticket, which must not exceed the effective cost of such
issuance.

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