Professional Documents
Culture Documents
TURNKEY BI Report
TURNKEY BI Report
Prepared by:
Name: Mureed Sultan
Class: M. Com.
Roll No.: 2321
Session: 2018-2020
Registration No.:
COLLEGE OF COMMERCE
GOVERNMENT COLLEGE UNIVERSITY, FAISALABAD
i
ORGANIZATION INTRODUCTION:
ii
INTERNSHIP REPORT COMPLETION CERTIFICATE
It is certified that the Internship Report has been successful completed by the students under
my supervision. It is also certified that the Report meets all criteria and standards laid down for
Completion of Degree.
Signature:
Date:
iii
DEDICATION:
I want to dedicate my internship report to my dear and most respectable parents and teacher who
always love care and pray for my success. I am thankful to my parents that they left no stone
unturned to get my degree completed smoothly.
I am also thankful to my teacher especially supervisor Mr. Ayyaz who help me to complete this
internship.
iv
ACKNOWLEDGMENT:
First of all, I owe my gratitude to Almighty Allah in the completion of my research study well on time.
Working in office management and Accounting record-keeping is interesting. During these eight
weeks of internship, I learned a lot about office ethics, office decorum, and accounting record-keeping
by using accounting software. I have thanked Mr. Bahuu (CEO of TurnKey Business international) for
helping me in difficulty. I have thanked Mr. Ayyaz Hussain for advising me during this project.
Therefore, I am grateful to the people in the TurnKey Business International for the chance to make
this report. Further on, I want to thank the students and interns in the Turnkey Business International
who made this demanding time joyful but always efficient.
Thanks to All
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EXECUTIVE SUMMARY:
This report has been prepared after getting internship in BOP branch Madina Town Faisalabad
.The Govt.College university Faisalabad has given me task to done it in any organization. So I
have selected the bank of the Punjab for getting practical knowledge. I have divided my reports
in various portions. The main purpose of this report is to analyze the Operational activities adopt
by the BOP.
The first portions of my report consist on History and introduction of Bop, its board of Directors
and review of committee. Further Readers will able to understand about BOP mission, Vision
and values too. In the next coming pages, Report is giving a whole picture of BOP business
volume, its products lines, what are the main clients, and what are the whole competitors. In the
3rd portion, I have written BOP department’s information, its task, all department function. So
it will increase the awareness of the readers regarding to BOP Departments activities. The other
main and vital portion of my report is my tasks which have been assigned during internship. In
report I have mentioned all departments I worked and got practical knowledge. Here I want to
mention these entire departments which I got training
Account Opening Department
Remittance Department
Clearing Department
Accounts Department
Credit Department
The main portion of my report regarding to BOP Operational activities have written about my
work in Account Opening Department. How to open an account in bank, what are the
requirements of an account opening officer to his/her client must fulfill. After this portion, you
will be able to read about Critical analysis with my true observation. Report will also show you
the SWOT analysis, where readers could able to understand BOP strength, weakness,
opportunity and threats. After that I have also written conclusion and necessary
recommendation in light my finding.
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TABLE OF CONTENTS:
vii
3.2 Profits and loss sharing term account 18
3.3 Consumer Finance 18
3.4 Commercial Finance 18
3.5 Electronic Banking 19
3.6 Services 19
3.6.1 Agriculture credit 19
3.6.2 Trade Finance 20
3.7 By-Products/services of BOP 21
3.7.1 Islamic Banking accounts 21
3.8 Competitors of BOP 22
4 Practical work done in specific department
4.1 Theoretical experience 23
4.2 Training program 23
4.3 Account opening 24
4.4 Types of account and documents required 24
4.5 Procedure of account opening 25-26
4.6 Procedure for Closing of an account 27
4.6.1 Account closing 27
4.7 Dormant Account 28
4.8 Re-activation of Dormant account 28
4.9 Accounts department 28
5 SWOT Analysis
5.1 Internal analysis 29
5.1.1 Strength 29
5.1.2 Weaknesses 30
5.2 External analysis 31
5.2.1 Opportunities 31
5.2.2 Threats 31-32
6 Financial Statement analysis 33
6.1 Financial Analysis 34-35
6.2 Horizontal analysis 36-39
6.3 Vertical analysis 40-43
6.4 Ratio analysis 43-53
7 Conclusion 54
8 Suggestions and Recommendations
8.1 Recommendations 55
8.2 References 56
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Introduction to Software house
Software companies are part of the broader computer industry and provide products in one of four
categories: programming services, system services, open source, and software as a service (SaaS).
Software companies generate revenue from software licenses, maintenance services, subscription fees,
support services, and more. By using cloud technology, a fast-growing area, customers now easily pay
a regular subscription fee to immediately access software through the Internet on a provider’s server.
Software companies are also some of the world’s top developers of enterprise solutions.
Currently TKB is serving Open ERP (Odor), Business Process Re-Engineering (BPR), Content
Writing, SEO and Virtual Assistant clients. At TKB our aim is to develop long term relations with our
clients by focusing on the quality and delivery of the work.
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As an employer, TKB is one of the pioneers of the home based jobs in the country. The company rolls
out variety of freelance jobs in which contractual employees can work from their homes or remote
areas.
Content and Academic writing is one of the largest divisions at TKB. We offer variety of content
development and academic writing services to our foreign as well as local clients. These services range
from article writing, website content, blogs, academic papers, presentations, resumes and cover letters
to online assistance and teaching etc. With the team of highly qualified and experienced content writers
we strive to fully satisfy our clients so that long term relations are developed with them.
Nature of Organization:
TKB is a portfolio of a diverse range of business services customized according to the needs
of the clients. Turnkey provides research and writing solutions to its business and
academic clients all over the globe. The company is also operating as an outsourcing
unit of various other businesses around the globe. At present we have 15+ organizations
as our clients for various business services.
At TKB the team of highly qualified and experienced professionals strives to achieve excellence in
their services. As a new start-up, we are promoting a real business culture within our organization.
Added to this we are putting in the great effort to satisfy our clients in all respects of their business
needs.
TKB offers wide range of ERP, web development, writing, editorial, research, e-marketing, social
media marketing and e-commerce services and solutions to various organizations, individuals,
websites, magazines, blogs etc.
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With the team of highly experienced individuals, Turnkey targets the corporate sector for independent
research, consultancy, surveys, company report writing, press releases, newsletter preparation, graphic
designing, e-mail marketing, to name a few. Our team consists of contractual employees working from
the remote areas. Our clients gain an edge by outsourcing the expensive administrative services at
cheaper rates. Not only we focus on the competitive prices we make sure that clients get premium
quality work within allocated time period
i. To provide the business a complete working plan which elaborates where you are and where
you want to be in future.
ii. Visibility of resources, Control over processes, Enhancing productivity.
iii. TKB offer the writing and research solutions to the academic as well as business clients around
the globe. TKB aims to arrange for the comprehensive array of educational consultancy which
contains article writing, report writing, research TKB arrange for consultancy to organizations,
individuals, websites, magazines, blogs and academic clients. The business solutions which are
aimed to provide at TKB includes in web development, e-marketing, social media marketing,
enterprise resource planning and e-commerce solutions
Description
Our aim is to define a new dimension of quality in custom software development, IT-related
consulting, IT, and business process outsourcing services. That is why, the logo of Turnkey Business
International Consult is “the art of software development “, which in business language means “quality
beyond the expectations of the customer “. In simple words, the objective of Turnkey Business
International Consult is the total satisfaction of its customers.
We have succeeded to deliver all our projects in time, providing highly innovative, scalable, reliable,
and easily maintainable solutions to our customers. Based on an exceptional team of IT specialists and
a powerful and highly mature agile software development process, we enable our customers to develop
their application portfolio on time and at high quality.
3
Graduates and undergrad students of the following universities have been part of our team and
we are proud of them:
Lahore University of Management Sciences (LUMS)
Lahore School of Economics (LSE)
Bahria University
FAST National University
University of Karachi
Iqra University
COMSATS University
4
Communicate and Be Transparent
By listening to others, we gain a deeper, more holistic understanding of our team, how our jobs fit into
the services that TurnKey provides, and what we need to do to make sure we, our team and the
company as a whole are successful. We also want to encourage two-way communication, because each
employee’s input helps us continue to improve and grow as a company.
5
Chapter 2: Organizational Structure/Hierarchy
Management team of TurnKey business international
CEO Mr. Mubeen Bahuu.
Structure of TurnKey Business International
CEO
(Mr. Mubeen Bahuu)
ACCOUNTS DEPARTMENT
Mr. Shahid is in charge of the accounts department. The finance department deals with money all needs
have a need for money and the finance Department manages this problem. The finance manager
contacts with the CEO and get money and prepare the loss & profits. This control all account in the
organization and prepare of all Profit &Loss Statement and Income Statement and Balance sheet. This
control of all Financial Statement.
Marketing:
Mr. Aslam is in charge of the Marketing department. he is an MBA by Bahria University. his teammate
Mr. Ali and Mr. Sajjad are also MBAs. His responsible to take over all public relation matters,
problems i.e. occurred by the customer and all outer affairs are handling and settle by Mr. Aslam and
its team
HR Department
Mr. Umar Farooq is in charge of HR department. He is MS in HRM. His responsibility to manage
employee hiring and firing. He is also responsible to dispute settlement in employees.
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Web Development
Mr. Shahid Khan is a charger in web development. He is an expert in HTML programming. A customer
that is related to an online site serving services Mr. Shahid and its teammate helps the customer. Online
website, Online portal, Online attendance, Biometrics, and security are provided by Web Development
Department
Software department
Mr. Adeel Butt is in charge of the Software department and HE is MSCS by Quaid-e-Azam university.
He is a good programmer of python and java. The tasks that are related to computer or mobile android
hybrid software and application is developed by the Software department. his teammate Merza Asad
Iqbal, Mr. M. Nadeem and Mr. Tehsin Awan are good hybrid application programmers.
Networking
Mr. Sohaib Khalid is in charge of the networking department. His teammate Mr. Shahzad Farooq is
responsible to manage computer server system. It is the main department where all Turnkey Computers
are connected and data servers are in the networking department. all sharing and protocol are
management and check by networking department
Mechanical department:
Mr. Mubeen Bahuu also maintains the Mechanical department of TurnKey business internationally
owned. of any problem are occurred in the hardware of computer, networking or electricity so this
department repairs and troubleshoot problem easily. (Idea of the mechanical department is new and
under process so no worker work in this department)
Cafeteria:
Our CEO Mr. Mubeen is a warm heart so he also established a cafeteria where coffee is free two times
a day. Almost everything related to breakfast is available in our company with bearable prices.
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Chapter 3: Product(s) Introduction (Discuss in Detail)
In above company layout I describe about company department and its working. Our company provide
services to our clients and we have not any products manufactured.
Services of Turnkey Business International are as under:
Academic Services
Our team of highly qualified professionals including PhDs are ready to provide extensive academic
assistance to students and business graduates around the globe. We strive to create a link between
theory and application by providing analysis of the real-life cases. Our research and analysis is
supported with the help of journal articles, publications, International conferences, etc.
Our customized academic solutions include:
Wide range of subjects are covered in the academic writing services, including:
General Management
Marketing
Accounting
Finance
Human Resource Management
Economics
Statistics
Research Methods
English Literature
Journalism
History
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Marketing Services
Social Media Marketing (SMM)
Search Engine Optimization (SEO)
Search Engine Marketing (SEM)
Online Marketing
Google AdWords Campaigns (administration and analysis)
Email marketing
Bulk SMS marketing
Content Writing Services (white papers, case studies, presentation slides, reports)
Website Collaborations
Social media pages’ collaborations
Guest posting
These services are provided by team of highly experienced marketers who have developed a
unique sense of playing in the digital field to help you compete with rivalries.
Business Solutions
TKB provides customized business services to its clients. Qualified and experienced experts in
different fields work together to achieve excellence in the required tasks. Today’s business
environment has changed the way people in the organizations used to do work. Now the focus is
on the quality of the work rather than complex structures and ethical codes. We narrow down our
operations to provide an innovative solution to the problem of our clients.
Clients in the corporate sector are served in following important outsourcing fields:
HR Consultancy
Document Development
Report Writing
Press Release
Newsletter
Presentation Slides
Database Management
E-Marketing
Internet/Online Marketing
Social Media Marketing
Magazine Article/Content Writing
SEO, SEM
Corporate Sector Database
Students Database
IT Automation Solutions
TKB is a team of highly qualified professionals who have expertise in IT delivering high end
Enterprise Solutions, Academic Writing and Business Solutions. Quality work in ERP, CRM,
multiple Business and Project management applications is delivered in affordable cost and time.
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Technologies
Java, PHP, .Net, Python, Linux
ERP Services
Implementation/ Rollouts
System Analysis & Design
BPR
ERP Modular Upgrades
IT/ERP Advisory
Independent Testing/ Validation Services
Zero license costs
Ultimate flexibility – No “black box” package
No vendor lock-in – Using standard data formats and protocols
Less risk – Future of system not tied to one company
Extensibility
Unlimited user support
Powerful object level user rights
User Friendly
Scalable
Start playing with our demo data and be ready to work!
Controls all your innovating processes
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Purchase Management
Purchase Management module in Open ERP streamlines procurement of required raw materials,
packaging material, sub assembly and other non-inventory materials. It automates the processes
of identifying potential suppliers, Supplier Evaluation, Supplier Quote Evaluation, awarding
purchase order to the supplier, and billing processes. Purchase module is tightly integrated with
the inventory control and production planning modules.
Excise Management
The Excise module in Open ERP will enable the organization to ensure Excise compliance to
manage all transactions of Sales, Purchase, Production, Warehouse Transfer etc., This module
will help the organization fulfill its statutory requirements according to latest government
regulations.
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Attendance. HR module in Open ERP routinely maintains a complete employee database
including contact information, salary details, attendance, performance evaluation and promotion
of all employees
Point of Sale
Open ERP’s Point of Sale introduces a super clean interface with no inst allation required that
runs online and offline on modern hardware’s.
Its full integration with the company inventory and accounting, gives you real time statistics and
consolidations amongst all shops without the hassle of integrating several applications.
Touchscreen or Keyboard?
The Point of Sale works perfectly on any kind of touch enabled device, whether it’s multi-touch
tablets like an iPad or keyboard less resistive touchscreen terminals.
Chapter 4: Practical work done in specific department
Working as a team
Let’s take football as an example; a team cannot win if the individual performances are good but
teamwork is poor. Similarly, a business cannot achieve its goals and targets if the teamwork is
missing. My internship experiences made me realize the importance of teamwork. I had to
coordinate with the graphics team, content team, and managers before posting on social media to
gain followers and increase engagement rates for the business. The social media posts where
everybody was on the same page resulted in better results compared to those where teamwork was
not up to mark. Hence, the experience taught me the importance of teamwork and its impact on
department and companies’ success
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Ethically work
In the internship, I learned about working in the field of accounting. when many transactions are
pending and Mr. Shahid is on leave how to tackle that stress level with a cold mind. Some time
in office work some accidental mistakes occurred on how to tackle that situation. I learned that
in any situation person never loses his control otherwise it's too late. while working with many
groups I learned team ethics. how to corporate with them and how to get work by them.
I learned working ethics in stress, normal, and teamwork
Responsibility
Being responsible is an integral skill required in the job arena. my internship experience makes
me more responsible and accountable for what decisions I make and how you execute what’s
been allocated to you.
Communication Skills
It’s one of the top listed skills that recruiters look for in a resume and something that can get you
from bottom to top. Communicating well is a gem of a skill which I can learn during Turnkey
Business International internship experiences.
Time Management
It is the most important skill that I learned from the internship. During an internship which is
almost the beginning of my professional work life, I can’t mark my absence on a regular basis.
Hence, it helps me to learn to manage my time better by maintaining a balance between my work
and personal life, without harming any of them.
In many difficult problems that I have faced during the Internship is to tackle the problem in team
working within a specified time-efficient and effective. The good thing is that my teammate is
agreed with me and my boss is not disappointed me in an internship.
Expertise
Of course, the primary thing that I learned from my internships was the expertise or skills required
to complete tasks in the field. As I decided to go for Master in Commerce, my internships provided
me with skills and expertise to run M.com for a business. During the brainstorming sessions of
those internships where every department of the company was present, I understood the idea of
aligning brand story, mission, and vision of business with every social media post or campaign
that you run for business. My internship experienced developed skills and expertise that are
required for Accounting and Marketing.
13
Strength of Turnkey Business International:
Capability Problem
Lack of Investment and cash flow
High cost structure
Dependence on ISP and slow speed Internet
Internee employee not for long period.
Too much hiring and firing
One-man control overall business
14
Chapter 6: Financial Statement analysis
Income statement
15
Balance Sheet
TurnKey Business International:
Balance Sheet
For the years ended on 2017-19
Assets 2017 2018 2019
Non-Current Assets
Current Assets
16
Liability side
Liabilities 2017 2018 2019
Share Capital
Authorized Capital 10,00,000 10,00,000 10,00,000
Issued Capital 5,00,000 5,00,000 5,00,000
General Reserve 280,000 280,000 280,000
Hedge Reserve 8,656 8,000 12,018
Accumulated Profit 354970 547,980 622,770
Total Equity 643,626 835,980 914,788
Non-Current Libt
Long term Finance 5123788 5,142,673 5,291,755
17
Turnkey Business International
18
Turnkey Business International:
19
Liability Side
Liabilities 2017 2018 2019 Vertical Vertical Vertical
analysis of Anlayis 18 Analysis 19
2017
Share Capital
20
Turnkey Business International:
Horizontal
Horizontal
Details 2019 2018 2017 analysis of
Analysis 2018
2019
21
Turnkey Business International
As on 2017-2019
Total Current
Assets 13,365,077 14,742,732 15,715,730 110.3078718 106.5998487
22
Liability side:
23
Ratio Analysis:
Liquidity Ratio:
𝑪𝒖𝒓𝒓𝒆𝒏𝒕 𝒂𝒔𝒔𝒆𝒕𝒔
Current ratio: 𝑪𝒖𝒓𝒓𝒆𝒏𝒕 𝒍𝒊𝒂𝒃𝒊𝒍𝒕𝒚
𝟏𝟑𝟑𝟔𝟓𝟎𝟎𝟕
2017: 𝟏𝟏𝟔𝟑𝟎𝟓𝟖𝟕: 1.14
2018:
𝐶𝑢𝑟𝑟𝑒𝑛𝑡 𝑎𝑠𝑠𝑒𝑡−𝐼𝑛𝑣𝑒𝑛𝑡𝑜𝑟𝑦
Quick asset test ratio: 𝐶𝑢𝑟𝑟𝑒𝑛𝑡 𝑙𝑖𝑎𝑏𝑖𝑙𝑖𝑡𝑦
24