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Shell Recruitment Day

Graduate Briefing Pack – Bengaluru (Bangalore), India

1 Sept 09
Contents

Introduction

About the Shell Recruitment Day

Shell careers

Background

A walk through the Shell Recruitment Day

What happens next?

Appendices

1. Travel and local information

2. Expenses

3. SRD venue

4. Accommodation

5. Pre-SRD event

6. Key contacts

7. On the day

8. SRD exercises

9. Technical presentation

10. Technical interview

11. After the SRD

1 Sept 09
About the Shell Recruitment Day

Congratulations on being invited to join a Shell Before the Shell Recruitment Day
Recruitment Day (SRD), and thank you for agreeing
Travel and expenses
to take the time to find out more about what Shell
We will reimburse you for the cost of any
can offer you.
reasonable or predefined expenses as long as you
As one of the routes into Shell, our Recruitment Days can provide receipts. In some cases, Shell will make
give us a chance to see you in action, assessing you travel arrangements for you.
across a variety of different work scenarios and Please see appendix 1 for information on making
observing how well you demonstrate the key your travel arrangements, appendix 2 for
competencies we’re looking for. The day gives you information on the reimbursement of expenses, and
the opportunity to show us your potential and will appendix 3 for information on the SRD venue.
help you decide if Shell is the right company for you.
Accommodation
During the SRD, you will participate in a range of It is likely that your hotel accommodation will
activities. The day includes exercises, interviews and already have been booked by Shell, covering the
a group discussion – enabling you to find out how cost of your room and breakfast only. All other
well you cope in different business scenarios and charges such as telephone calls will be charged to
assess your potential for business or technical your own account, which you will need to settle
leadership. It is a chance for us to observe you in when checking out. In some circumstances, you may
action. need to book your own accommodation and receive
reimbursement for the cost from Shell.
Upon a successful performance at the SRD, we will
endeavour to find a suitable graduate opportunity To check what arrangements you need to make for
for you within the Shell Group, and determine your accommodation, please see appendix 4.
whether we will be able to make you a formal offer
of employment. Pre-Shell Recruitment Day events
Events may be scheduled for the afternoon/evening
We look forward to meeting you and wish you every before your SRD.
success in your journey with Shell. To find out if an event is scheduled prior to your
SRD, and for more details, see appendix 5.
Pack contents
Dress code
This pack provides you with an overview of the
Smart/business dress is recommended for the SRD
event, its purpose and more information about the
(no jeans, t-shirts, trainers or sportswear).
people who will be involved during the day.
It contains: Safety information
• An overview of the event At Shell we care about your safety and are committed to
ensuring that Health, Safety, Security and Environment
• Information on who you will meet on the day and
(HSSE) features as a key element of our recruitment and
the different exercises you will take part in
learning events. With this in mind, we have produced
• Information and preparation forms for the some safety advice to help you stay safe during your
technical presentation and technical interview – if visit. Please be sure to read our safety guidance.
you have applied for a technical role you will
need to complete a technical presentation OR Queries
technical interview. Both require preparation If you have any queries please telephone or email
before the SRD. your Candidate Co-ordinator listed in appendix 6.
• Travel information and directions Shell is an Equal Opportunity Employer
Please read through this pack carefully to ensure you If you require an accommodation, any reasonable
complete all the necessary paperwork before adjustments or special assistance for the Shell
attending the SRD. Recruitment Day, please contact your Candidate
Co-ordinator.

1 Sept 09
About the Shell Recruitment Day

Shell careers
• Achievement: We’ll expect plenty of
A career with Shell is not your average day job – it’s enthusiasm, resilience and confidence – you’ll be
your chance to join a company that tackles real someone who can always get things done
world problems, like how we will meet the world’s
energy demands over the next half century. • Relationship skills: You should have the
character and ability to work effectively with
The world will need vast amounts of extra energy in others in a diverse team
the coming decades to reduce poverty and to meet
growing global demand. How that energy is We will also want to assess your technical abilities, if
delivered will matter to all of us, to our children and you’re interested in a technical career with us:
our grandchildren. Energy will need to be produced • Technical skills: Understanding and
in environmentally and socially responsible ways, approaching technical issues coupled with an
including dealing with greenhouse gas emissions. enthusiasm for technical challenge.
This is the energy challenge and Shell is committed Please note: You will need to speak conversational
to playing its part in building a responsible energy English to take part in the SRD, but your use of
future. We are looking for creative, motivated English is not one of the selection criteria. If you are
individuals who can be positive about the benefits of not a native English speaker you will be given more
energy and apply creative, persistent, problem time to prepare where appropriate, and are
solving to meet this challenge. welcome to bring a dictionary.

Background Who will be involved?


You will meet the following people during your SRD:
Why do we hold a Shell Recruitment Day?
Participants – Usually, there are between four
Attending a Shell Recruitment Day gives us a chance
and eight candidates at each SRD. It is important to
to see you in action, assessing how you handle a
remember that you are being assessed as
variety of different work scenarios, observing how
individuals. It is possible for everyone to be
well you demonstrate the key competencies we’re
successful.
seeking.
Candidate Co-ordinator – The Candidate Co-
It’s a two-way process, because it’s also your
ordinator is responsible for the logistics of the SRD,
opportunity to find out about Shell and see if we are
ensuring it runs in a smooth, timely fashion. The
a good fit for your career aspirations and ambitions.
Candidate Co-ordinator is your first point of call
should you have any questions during the day.
What are we looking for?
While your academic record was one of the reasons Assessors – The Assessor team is made up of
we invited you to attend an SRD, our experience has business leaders who make recruitment decisions for
shown that excellent qualifications alone are rarely their business. Assessors are often also the line
sufficient to be successful within a company as managers for recruits’ initial assignments. The role of
challenging, diverse and global as Shell. the Assessor is to help you demonstrate your CAR(T)
qualities. Usually there are four Assessors at each
We’ve identified the qualities that we believe are
SRD.
critical to high performance in Shell and we’ll assess
you against our CAR(T) criteria: SRD Facilitator – The recruitment manager
responsible for managing your application will host
• Capacity: You’ll need to bring the intellectual,
the day. The facilitator is an expert on the running of
analytical and creative ability to learn quickly,
the SRD and assists the Assessors in following best
identify issues, make judgements and propose
practice.
solutions

1 Sept 09
About the Shell Recruitment Day

A walk through the Shell Recruitment Day To find out more about what will happen on the day,
see appendix 7.
In some circumstances, a social event will be held the
day before the SRD. To see what provision, if any, For detailed information about the exercises you will
has been made, please see appendix 5. be taking part in, see appendix 8.

The day itself See appendix 9 for preparation notes for the
Please note, you may wish to bring along technical presentation.
reading/study material in case of any waiting time
See appendix 10 for the preparation form for the
in between exercises.
technical interview.
The day generally comprises of three exercises:
What happens next?
1) case study
At the end of the day the Assessors meet to review
2) group discussion your performance and the extent to which you
demonstrated the Capacity, Achievement,
3) business scenario interview or a technical Relationship and Technical qualities throughout the
presentation or a technical interview* day. This review is then used to make a decision on
* If you are applying for a technical role in any of
whether you successfully completed the SRD.
our businesses you will undertake either a technical If you were successful at the SRD, we will review
presentation or a technical interview depending on your qualifications against our available job
your level of study. If this applies to you, it will be openings and determine whether we will be able to
stated in your covering letter, and you will need to make you a formal offer of employment. You will
prepare in advance of the SRD. Candidates for all then be advised of our decision.
other businesses will complete the business scenario
interview, which requires no preparation. For detailed information on what happens after the
SRD has taken place, go to appendix 11.
The three exercises (with the exception of the technical
presentation/interview) are based around the types of Joining Shell means getting more out of your
problems and challenges typically tackled by working life than you thought possible. We hope
professionals within Shell. By using a variety of that you find the SRD a valuable, rewarding and
different situations, we give you numerous ultimately enjoyable experience, and use it as an
opportunities to demonstrate your personal strengths, opportunity to find out if we fit your career
skills and abilities in relation to the criteria of aspirations and ambitions.
Capacity, Achievement, Relationships and Technical.
We hope that you enjoy the SRD and look forward
With the exception of the technical presentation and to meeting you.
technical interview, no preparation is required for
these exercises.

If you have expressed a preference for a career in


Trading, you may also be asked to take a numerical
test. Where this is the case, it will be mentioned in
your covering letter and your Candidate Co-ordinator
will send you background information and example
questions by email.

1 Sept 09
Appendices

1. Travel and local information

2. Expenses

3. SRD venue

4. Accommodation

5. Pre-SRD event

6. Key contacts

7. On the day

8. SRD exercises

9. Technical presentation

10. Technical interview

11. After the SRD

1 Sept 09
Appendix 1 – Travel and local information

TRAVEL INFORMATION

Shell recommends candidates to travel by air/rail wherever possible. The tickets for the same shall be
provided by us.

Road travel is not recommended for safety reasons. In case this is unavoidable, then the candidate will have
to make arrangements after discussion with the Candidate Coordinator.

Your travel expenses:


Any travel expenses incurred will be reimbursed within 3 weeks after submitting the relevant documentation,
as agreed earlier with the Candidate Coordinator.

Your destination: Bengaluru (Bangalore)


By air
Nearest airport : Bengaluru International Airport
The airport you will be arriving at is Bengaluru International Airport. The timings of travel will be as per
discussion with your Candidate Coordinator.

By rail
Bengaluru City Junction Railway Station

By Bus
Bengaluru City Bus Stand
CANDIDATE TRAVEL PROCESS

Carlson Wagonlit Travel (CWT) Please take note that all incidentals
Shell Travel Agency incurred at the hotel will be borne by
you. We do not reimburse for meals
Tel : +91 80 40217275 during your travel for Shell interview.
Fax : +91 80 40217248
Email : STI-TravelDesk.CWT@shell.com Reimbursement Guide (For
candidates not residing in
Bengaluru (Bangalore).
Hotel & Air Transportation Other travelling expenses to Shell Office
for the interview will be reimbursed to
Shell provides air travel and hotel accommodation you. Where applicable, we will reimburse
facilities for candidates who are not residing in return airport transit expenses,
Bengaluru (Bangalore). As the SRD is a one and a receipted taxi and bus charges, Visa, car
half day event, a one-night hotel stay is provided. parking and any overland travel
Please follow the guidelines below for the booking expenses.
process: Please provide all receipts and proof of
purchase to substantiate your claims.
Steps: Claims not supported by receipts or
documents will not be reimbursed. All
your claims must be converted to your
1.Within 24 hours, forward attachment of base country currency.
Travel Approval Form (PDF file) to CWT at Payment will be credited directly to
STI-TravelDesk.CWT@shell.com your bank account. Please allow 3 to 5
weeks for us to process your claim
from the date of receipt of your claim.
2. Your email should be in specific template:

Subject: Interview Arrangement - Booking


Code INCOM-GRAD

Attach the Travel Approval Form (PDF file).

3. Once your booking is made, CWT will


email you confirmed flight E-ticket and hotel
booking confirmation.

4. Should you have any issues, please contact


your dedicated Recruitment Co-ordinator.
Appendix 2 – Expenses

Please complete the expense claim form for your travelling expenses and return it to the Candidate
Coordinator after the event.

Full Name as per ID/Passport:


ID/Passport No:
Interview Date:
Position Applied: Graduate Employment Position
Travel From:
Correspondence Address:
Telephone No:
Email Address:
Bank Account Owner Name:
Bank Name:
Bank Account No:
SWIFT Code: Please refer the SWIFT Code list below
IBAN Code: (If applicable)

Expenses Description Total Amount in local currency


1. Taxi & Other Local Transportation
2. Parking (if applicable)
3. Mileage (if applicable)
4. Visa (if applicable)
5. Tax (if applicable)
6. Others – please describe

(a) Total Amount


** Please state your local currency name:

Expenses will be reimbursed by cheque/cash/direct transfer into your bank account.

What you can claim:

Visa Visa fee will be paid on a case-to-case basis.


Taxi Taxi fares will be paid on a case-to-case basis.
Mileage Not Applicable
Rail fare Ticket will be provided by Shell, unless decided otherwise.
Air fare Ticket will be provided by Shell, unless decided otherwise.
Bus fare Bus fare will be paid on a case-to-case basis.

Car parking Not Applicable

Hotel Accommodation Hotel accommodation will be provided by Shell, unless decided otherwise.
What you cannot claim:
Shell will be directly billed for your hotel accommodation and meals (breakfast/lunch/dinner) at the preferred
restaurant.
All incidental charges such as telephone calls, laundry, mini bar, room service, etc. will be for your own
account.
Taxi fares for travel between airport and home location are to be borne by the traveller. Airport transfers at
Bangalore will be arranged by Shell.
The travel provided will be round trip only. Any deviation from the same is to be borne by the candidate.

Signature……………………………………………… Date…………………………………

Send your claim together with all supporting documents to:

Graduate Candidate Coordinator (insert name of Candidate Coordinator)


Shell Technology India Private Limited
RMZ Centennial Campus B
No. 8B Kundanahalli Main Road
Bangalore – 560048
India
Appendix 3 – SRD venue

Shell Technology India Private Limited


RMZ Centennial Campus B
No. 8, Kundalahalli Main Road
Bangalore – 560 048
Tel: +91 80 4021 7137
Fax: +91 80 4021 7160
Email : indiacareers@shell.com
(For general enquiries only)
Appendix 4 – Accommodation

Name of hotel will be communicated to candidate individually.


Appendix 5 – Pre-SRD event

On the afternoon before the SRD, there will be an Dress code


SRD pre-briefing from the facilitator, focused
Smart/casual dress is appropriate for both the
around:
SRD pre-briefing and SRD.
• Ensuring that you are familiar with what will
happen the following day
• Giving you the chance to learn more about the
selection criteria and the assessment exercises
we will use during the SRD
• Providing you with a detailed timetable of
activities
• Giving background information about the SRD
exercises
• Answering any other questions you may have
around Shell and the opportunities we have to
offer.
Appendix 6 – Contacts

Your Candidate Co-ordinator is available to help you with any questions you may have leading up
to your SRD.

Name: Kavitha Sundarmurthy

Address: Shell Technology India Private Limited


RMZ Centennial Campus B
No. 8B, Kundanahalli Main Road
Bangalore – 560048
India

Telephone: +91 9008306130

Email: E-mail: Kavitha.Sundarmurthy@shell.com


Appendix 7 – On the day

On the day

Please make sure you arrive at the office in good time, and remember to bring the background information
that has been sent to you.

On the SRD day, we will ask you to give back all the materials that have been sent to you. Please do not take
them out of Shell after the SRD has finished.
Appendix 8 – SRD exercises

1) Case study committees to agree the allocation of funds.


This exercise is completed individually. You will be The exercise is split into four parts:
assigned a role within a fictitious company in an
• You will first be given five minutes to read the
imaginary country and be given 90 minutes to
information individually
analyse approximately 20 to 25 documents
relating to the company’s activities, performance • During the second part, you will take part in a
and environment. 15-minute preliminary meeting with other
members of your committee to decide which
You will be given some background information
investment proposals you want to put forward
about the company, including the various divisions
to the Review Board for consideration.
and the country in which it operates, before the SRD.
This information will form the basis for the Case • During the third part of the exercise, you will
Study and the Group Exercise. Information about take part in a 25-30 minute review board
your specific task will be given to you at the SRD. meeting. Your task is to decide how to
allocate the social investment funds and make
After you have completed the preparation, you will
recommendations to a Shell representative.
be required to informally brief two Assessors on:
• In the final part of the exercise, you will take part
• issues facing the company and the key actions
in a press conference in which ‘journalists’
you propose to take
will ask you questions about your
• potential implications for the company’s short, recommendations.
medium and long term strategy and direction.
The exercise is observed by Assessors who are
This five-minute informal presentation is followed interested in finding out how your team works
by a 20-minute discussion around the issues together, and how you manage the meetings in
identified and your proposed actions. You will be order to meet the desired objective. Although you
expected to outline the rationale for your are working as a team you will be assessed
proposals and be able to discuss the topic in a individually.
broader context, however, detailed technical
3) Business scenario interview, technical
knowledge is not required. During this exercise we
presentation or technical interview
will be observing the elements of Capacity,
Achievement and Relationships. a) Business scenario interview
2) Group discussion There are two sections to this exercise, both of
which last 20 minutes.
The group discussion is completed in small teams.
The scenario for the exercise is around social In the first section, you will be given a list of
performance and sustainable development. Shell business relevant problems from which you must
gives a proportion of its profits for investment in choose one to analyse and think about potential
social projects. A Review Board made up of solutions. You will have 25 minutes of preparation
representatives from different committees agrees time, after which you will meet with two Assessors
how to allocate the funds and makes a who will ask you questions about your analysis.
recommendation to Shell. You are not expected to be an expert in the subject
You will be asked to imagine that you are a area. The Assessors will be interested in your ideas
on how you would manage the topic, your
community representative for one of the
committees. You will first have five minutes to read purpose, actions and your ability to support your
through the given information before you meet plan. You will not be required to deliver a formal
other committee members and choose which presentation.
investment proposals to put forward. Your group
will then meet as the Review Board with the other
In the second section, you will be asked to provide • Measurable results
examples of situations in which you have worked as
• Your recommendations for further work (by
a team and also how you have learnt or developed
you or by others)
a new skill.
• The implications of the work in its widest
b) Technical presentation context

If you are applying for a technical role and have You will be given a maximum of 15 minutes to
experience of conducting independent and original deliver your presentation, during which time the
research or technical project work (for example PhD assessors will only stop you to seek clarification.
or MSc thesis work, or internship experience), you
will need to give a technical presentation. If you are You are welcome to use PowerPoint slides/overheads
applying for a technical role and do not have this but are limited to a maximum of 12 for your
experience, you will complete a technical interview presentation. A projector/beamer will be available at
instead. If in doubt, please contact your Candidate the time of your presentation. Please note that you will
Co-ordinator. be assessed on the content of your presentation and
the subsequent discussions, not the ‘gloss’ of your
You will need to create your technical delivery and view graphs, so it is important to use your
presentation in advance of the Shell preparation time to think about your content. Please
Recruitment Day. You should prepare a do not spend a long time preparing overheads/slides
15-minute presentation on a technically - if they are written neatly, this is fine.
relevant aspect of your academic
research or work experience. The objective After the presentation, you and the Assessors will
is for you to demonstrate both your research skills engage in a discussion that may last for a further
and creative technical abilities that are relevant to 30 minutes. Be prepared to talk about the content of
the role you are applying for. We will still be your presentation and to discuss in a larger context
observing the elements of Capacity, Achievement beyond the academic level to possibly cover
and Relationships as well as your technical skills implications, solutions or impact.
during this exercise. You are advised to look
Please send your Candidate Co-ordinator
beyond the academic application of your project
the title of your presentation and a short
and expand the rationale behind your research and
the wider consequences. Wherever possible, summary (half an A4 page Word
Assessors with expertise in your area will attend document) at least two weeks before you
your presentation. attend the Shell Recruitment Day. A laptop
with Microsoft PowerPoint, and a projector/beamer
Please follow the rules and guidelines below when will be available on the day. We cannot guarantee the
preparing and conducting your presentation: most recent version of Microsoft PowerPoint on our
laptops, so we advise you to bring your presentation
1) Your presentation should focus on a relevant in a version compatible with Microsoft PowerPoint
aspect of the area of your work which you feel 2000, or your own laptop. Please be cautious with
best meets the overall objective any confidential information.

2) The presentation should cover (as c) Technical interview


appropriate):
If you are applying for a technical role and do not
• The objectives of the work
have experience of conducting independent and
• Your analysis of the main issues original research or technical project work, you will
sit a technical interview.
• Your action plan, and who was involved in
executing this plan in addition to you This requires preparation in advance of the SRD
• Your principal findings and conclusions itself. You will need to prepare a short description
of up to two projects that you have worked on that
are technically relevant to the role you are applying
for. The objective is for you to demonstrate the
technical abilities you have that are relevant to the
role. Your interview will be based on the
information you provide on the technical interview
form, which you need to submit before
attending the SRD. You will then be asked
additional questions on these projects. We will be
observing the elements of Capacity, Achievement
and Relationships as well as your technical skills
during this exercise. Wherever possible, Assessors
with expertise in your area will attend your
presentation.

Please complete the technical interview form, giving


a summary of one or two projects, and return it to
the Candidate Co-ordinator at least one week
before the SRD. Please be cautious with any
confidential information.

Background information for Technical


Presentation and Technical Interview.

For more information about the technical


presentation, see appendix 9. For the
technical interview preparation form, please
see appendix 10.
Appendix 9 – Notes for technical presentation

Background • What are the broader implications of your


work?
As part of the Shell Recruitment Day, we would
like you to give a short Technical Presentation. Two
You will be given a maximum of 15 minutes to
or three people who are currently working in Shell
deliver your presentation during which time the
will observe your presentation.
observers will only stop you to seek clarification.
The presentation After the presentation, you and the observers will
move to a discussion which will last for a further
Please prepare a 15-minute presentation
30 to 40 minutes. During this discussion, you
on a relevant area of your own professional
should be prepared to talk about the subject in
or research work. The overall objective of the
question and other issues that the observers may
presentation is for you to demonstrate your
choose to raise.
technical abilities. The presentation will be made
to individuals in Shell who have a technical
background, but some of them may not necessarily
To make the presentation, you may use slides/
be from your discipline or area of expertise.
flipcharts. We suggest you use a maximum of
Your presentation should cover the following: 12 slides for your presentation. Please let us
• What were the objectives of your work? know the audiovisual equipment you require for
your presentation.
• What was the context for your work? (Be brief!)
What is being evaluated?
• What were the main technical themes?
The observers will be looking at your ability to
• What approach did you take and what were communicate technical information to an audience
the key challenges that you faced? from a range of technical backgrounds, your
• Who did you work/communicate with? approach to solving a technical challenge and
your thoughts on the implications of your work.
• What were the principal findings and
conclusions? Please note that you will be assessed on your
technical ability, which is demonstrated by the
• What were the measurable results? content of your presentation and the subsequent
• What did you learn from your research? (We discussions. We will not be assessing your
are interested in both technical and personal presentation skills, nor do we expect you to spend
learnings). a long time preparing slides/overheads.

• What are your recommendations for further Please contact us if you have any questions.
work? (This could be by you or by others.)
Appendix 10 – Preparation form for technical
interview

Candidate Name:

Study Discipline:

During the Shell Recruitment Day you will have a technical interview in which you will be asked questions
about a project that you have done which demonstrates your technical skills. The assessors will be looking at
your approach to solving the technical challenges, your thoughts on the implications of your work and also
your ability to communicate technical information to an audience from a range of technical backgrounds.

In advance of this interview, we would like you to prepare by describing one or two specific projects that
you have done which you believe demonstrate your technical skills. You can use projects from University,
work placements, internships or even specific research projects that you believe are relevant to the job for
which you are applying. Try to choose projects that are recent, significant and relevant to the area that you
are interested in applying to. Assessors will use the information you provide as the basis for their discussion
with you and therefore you need to be prepared to provide further information about these projects.
Alternatively, if you have not worked on any relevant technical projects you may wish to describe a body of
research about a topic area that you believe is relevant to the job for which you are applying.

The technical interview will last approximately 30 to 45 minutes.

Remember, when preparing this information:

• Be brief – simplifying complex technical information is a key skill for Shell employees and therefore we
would like you to limit your description of each project to 150-200 words. You also need to think
about how you explain the technical information to individuals who do not know anything about your
specialist area

• Select projects that you believe clearly demonstrate your technical skills

• Use recent projects (within the last three years) – you will need to be able to discuss these projects in
some depth

• Think about your own personal contribution – it is usual to discuss projects in terms of ‘we did’ and
‘the team did’, however, we are interested in what ‘you’ did

• Review your preparation carefully to ensure the information you have provided is clear to others who
were not working with you during your project

• You need to complete this form and return it to the Candidate Co-ordinator at least one week
before the Shell Recruitment Day

• You may prepare the information in Chinese.


Project 1

What was the background to the project? What was your specific objective? What were the key things that
you did? Challenges that you faced? Who did you work with on this project? What were the results?

Project 2

What was the background to the project? What was your specific objective? What were the key things that
you did? Challenges that you faced? Who did you work with on this project? What were the results?
Appendix 11 – After the SRD

After the SRD

You will be contacted after the SRD and provided


with feedback. This is usually done around 10 or
12 working days after the SRD.

Reimbursement of expenses will be made within


three or four weeks after the SRD.

Finally…

We hope that you will enjoy the Shell Recruitment


Day and we look forward to meeting you.

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