Micro Focus Cloud Optimizer

3.04

Thank you for selecting Micro Focus Cloud Optimizer

Cloud Optimizer 3.04 contains the following new features:

 Micro Focus rebranding

 Third-party software upgrades
 Security and defect fixes rollup

Installation and updates

Please check the product’s software for installation instructions, release notes and user manuals. This
documentation can also be downloaded from Software Support Online (select Dashboards>>Manuals).

For further Cloud Optimizer updates, please visit the Software License and Downloads Portal. To receive
product specific update alerts, select the ‘Email Signup’ link under “Customer Resources” at the bottom of the
Software License and Downloads Portal homepage. Note that for some of these portals you are required to
login with your Passport account that is linked to your Support Agreement ID(s). If you do not yet have a
Passport account, click on ‘Register for Software Passport’ on Software Support Online.

Support
We are here to advise and help with the installation process. In the unlikely event that you encounter an issue,
please check Software Support Online which includes a knowledge base (select Dashboards>>Search
Knowledge) for self-service help, as well as additional support information. If you are unable to resolve your
issue, please open a Service Request (select Dashboards>>Service Requests) and one of our engineers will
contact you.

To optimize your software throughout its lifecycle, a portfolio of support services is available; check the
Software Support Offerings page for more information.

Community

May 2018
As a valued Micro Focus customer, we recommend you to take advantage of the free Software Customer
Community Program, which can help you optimize the returns on your software investment. Within the
community we have entitled support customer forums that are staffed by our support engineers, who will be
actively monitoring posts, prepared to answer your questions. Since access is determined by valid Support
Agreement ID (SAID) numbers, users will be able to discuss topics in a secure environment, once logged in. We
encourage you to try this method of getting help with product technical issues first, rather than placing a
telephone call or logging an online support ticket. Your discussions and posts will help all community users.

Join the forums to:

• Discuss product-specific topics
• Get access to best practices, support tips, and tricks
• Discuss technical issues
• Connect with your peers in the industry to share best practices
• Participate in our product related Expert Days
• Learn more about product events

It is fast and simple to register for membership at the Micro Focus Software Community homepage. Please visit
the Support Customer Forums page for more information.

Services
Complementing our Support services, Micro Focus’ Professional Services and Education Services are available at
any point in the software lifecycle. Whether you need help with planning deployment, implementing software
or ensuring that it is continuously delivering against your objectives, please visit our Services page for the IT
services portfolio we offer, or for how to contact us for a no-obligation chat.

Learn more at
https://software.microfocus.com/

May 2018