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# Questions Conditions Answers: 1.0 Start Up Documentation
# Questions Conditions Answers: 1.0 Start Up Documentation
# Questions Conditions Answers: 1.0 Start Up Documentation
4.7 For straight through and left turn 1. Yes, if the A-Shot 1. Yes, if the A-Shot and B-Shot provide
violations… and B-Shot provide sufficient evidence of the violation
Can they be enforced if the video sufficient evidence of
clip is missing (occasionally, a video the violation
clip is not available)? 2. No
5.0 Workflow – Definition of a Speed Violation Not Applicable
Any exceptions for out of state within 7 days of gathering of the Infraction
Contract # of days: Data issued within 30 days of the gathering of
registrations?
Infraction Data.
Violation must be submitted to PD for review 10/09/2009 IT
within 7 days of gathering of the Infraction
Out of State: Data issued within 30 days of the gathering of
Infraction Data.
8.2 ‘Issue Date’ Definition – printed on 1. Date of Police Date of Mailing IT
front of notice “Accept”
(MAILDELAY) 2. Date of Mailing
3. Date of Printing +
XX mail days.
9.0 www.ViolationInfo.com
9.1 Will the City provide walk-in public Yes/No No
internet access to those unable to
view the video or images at home?
9.5 Banner at top of page City has banner City would like ATS to create a simple city-
600px (W) by 70px (H) City would like ATS name banner
to create a simple
city-name banner
9.6 Frequently Asked Questions ATS will provide for ATS will provide for the city to review
the city to review
9.7 Display Balance? Yes / No Yes
10.4 Return Address – upper left hand PD City of West Miami Police Department
corner Court Red Light Enforcement Program
(place for undeliverable mail) ATS Operations P.O. Box 22091
Tempe, AZ 85285-2091
10.5 Will Phone Customer Service be Yes/No Yes
provided during the warning period?
ATS Operations 1- ATS Operations 1-866-790-4111
If yes, who will provide? 866-790-4111
PD
10.6 Who will provide Walk-in Customer Court
Service during the warning period? PD
10.7 Spanish Translation on Warning Yes, include Spanish Yes
Translation Verify translation locally.
No, English Only
11.0 Notice of Violation - Review the sample Notice layout and mark changes
11.2 Return Address – upper left hand PD City of West Miami Police Department
corner Court Red Light Enforcement Program
(place for undeliverable mail) ATS Operations P.O. Box 22091
Tempe, AZ 85285-2091
11.3 Is the party willing to enter a new Yes / No Yes
address or a note if no new address
is available?
11.10 Will points be assessed? Yes / No No
Individuals
12.9 Are Affidavits allowed from Yes / No Yes
Individuals where another driver is
identified
15.0 Collections
15.1 Will the City utilize ATS Collection Yes Yes 10/09/2009 IT
Services? No
15.2 Primary collections contact at City Name Mercedes Leon 09/28/2009
Title (Rita Rodriguez)
Phone Number
Email Address
15.3 Are ATS Collection Services Yes No 09/28/2009
negotiated in the original contract? No, an Amendment
will be needed
15.4 Has an Amendment to the original Yes, copy attached No 09/28/2009
contract been negotiated and No
signed?
15.5 Is there a collection fee allowed by Yes, in the amount Yes 09/28/2009 IT
State Statute? of $
If yes, how much? No
18.3 What forms of payment are Cash Mailed Web $4 Walk-in 02/18/2010
convenience fee
accepted? Money Orders Cash No walk-in
Certified Checks Money Orders payments will
Visa be accepted,
Personal Checks Certified MasterCard
Checks a laptop will
Visa be available
Personal
MasterCard at City Hall
Checks
for online
payments
only (not on
notices).
18.4 Returned Check Fee Amount $25 $25, according to Ordinance 2009-03, 10/08/2009
$20 amending 2009-01
Dispositions Dismissed IT
Set for Hearing
Fine Reduction? No IT
Printed locally No IT
option?
How long do they 15 Days IT
have to pay?
Is it a variable due
date? Y/ N No
Define the NOD’s NOD Guilty IT
NOD Continuance
NOD FTA
Define any Mail IT
automated process
the enter disposition
20.17 Define the Appeal Setup # of days to request 30 days Dade County Court – not handled IT
an appeal within AXSIS.
How does a violator N/A IT
request an appeal?
Location N/A IT
Dispositions N/A IT
Is it a variable due
date? Y/ N
Define the NOD’s N/A IT