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Business Scenario Design Document: Internal
Business Scenario Design Document: Internal
INTERNAL
TABLE OF CONTENTS
1 BUSINESS SCENARIO/BUSINESS AREA DESCRIPTION............................................................3
2 BUSINESS CONTEXT..................................................................................................................... 4
2.1 Business Objectives and Expected Benefits................................................................................4
2.2 Major Business Pain Points (to achieve business objective).....................................................4
2.3 High Level Business Requirements (to achieve business objective)........................................4
2.4 Key Financial Performance Indicators (KPIs)...............................................................................4
2.5 Organizational Change Impact...................................................................................................... 5
3 FUNCTIONAL AND PROCESS DESIGN......................................................................................... 5
3.1 Organizational Structure................................................................................................................ 5
3.2 Roles................................................................................................................................................ 6
3.3 Master Data...................................................................................................................................... 6
3.4 Related Systems (being replaced or Interfaced with)..................................................................6
3.5 Major Data Sources for Conversion..............................................................................................6
3.6 Policy and Compliance................................................................................................................... 7
3.7 Process Scope................................................................................................................................ 7
3.7.1 Sales Quotation.............................................................................................................................. 7
3.7.2 Credit Memo Processing................................................................................................................ 9
2
1 BUSINESS SCENARIO/BUSINESS AREA DESCRIPTION
Provide an overall description of the business scenario/business area.
At this point a high-level enterprise view is provided highlighting the business scenario/business area.
3
2 BUSINESS CONTEXT
4
Owner
Definition
Calculation
Reporting Method
Frequency
Used by
Organizational Structure
Relevant Organizational Corresponding organization Explanation if necessary
ID
Unit SAP (e.g. Customer) (e.g. Mandatory)
Company code Company Code (Initialized from Plant Code)
Profit Center
Sales Organization
Distribution Channel
Division
For each item, note any customer requirements and describe the SAP solution to meet the requirements.
Insert organization structure diagrams as necessary.
5
3.2 Roles
List business roles needed to support his business scenario/business area. Note any unique customer
authorization requirements.
Roles
Master Data
Related Systems
Data Sources
6
3.6 Policy and Compliance
List company policies and compliance requirements. For example, SOX, GDPR and Segregation of Duty
considerations.
Process Scope
ID Process Name Description In Scope SAP Solution
Creation of a standard sales quotation with
BDG Sales Quotation Yes S/4HANA Sales
conversion to a sales order.
You can apply a credit to a customer
account once you determine if a customer
1EZ Credit Memo Processing Yes S/4HANA Sales
has been overcharged because of a pricing
or sales tax rate error.
Provide more detail for processes that require additional design where the SAP Best Practice or Model
Company process must be extended.
7
Document key process characteristics including volumes.
Process Characteristics
Trigger
Input
Output
Volumes
Frequencies
Delta Requirements
ID Delta Requirement Description Type Outline Solution
8
3.7.2 Credit Memo Processing
Include or reference the relevant process flows.
Process Characteristics
Trigger
Input
Output
9
Business Process Owner
Volumes
Frequencies
Delta Requirements
ID Delta Requirement Description Type Outline Solution
10
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