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Receptionist
Full Time  Ndola, Zambia  Posted 5 days ago

 Applications have closed Salary: -

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MARY BEGG HEALTH SERVICES

MARY BEGG HEALTH SERVICES

POSITION: Receptionists (1)

LOCATION: Ndola

PURPOSE OF THE ROLE:

To act as a first contact for all patients, relatives, visitors and healthcare
professionals.

To provide a point of contact for patients and act as a focal point of communication
between patients and other members of the MBHS health care team

KEY DUTIES:

Able to answer any questions the clients may have and if unable to do so refer
to an appropriate staff member.
Responsible for entering all new patients details into the patient registration
system, either manually or electronically.
Assist clients or family members in completing any required information and
registration forms.
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 Advise appropriate healthcare professionals of approaching appointments in
time and ensure patient’s medical file is available at the appointment time
Receive and make telephone calls as instructed, divert calls promptly or take
messages ensuring accuracy of detail and timely delivery to the recipient.
Maintains the paper/electronic file that makes up the patient medical record
and be fully conversant in the filing system of your work area.
Ensure medical records are always kept in good repair with all necessary
information on the outside cover clearly visible
Maintaining client’s right to privacy and confidentiality throughout the MBHS
registration process
Inspects all medical files to ensure that charge sheets have not been left inside
in error
Answers all questions the client may have concerning invoice payments.
Notifies supervisor or senior management staff when an issue or incident
arises with a client or staff member.
Receive, assist and direct clients in a courteous, efficient and welcoming
manner projecting a positive, friendly and professional image

REQUIRED TECHNICAL SKILLS, TRAINING & EXPERIENCE

At least 2-3 years of professional experience

Certificate in Business Administration or any related field. Diploma will be an
added advantage
Must be honest
Computer literate
Able to work under pressure

HOW TO APPLY

To apply, click the apply button below and attach your detailed Curriculum Vitae.
Closing date: 2nd July 2021.

Only candidates meeting the minimum requirements will be shortlisted and

contacted.  If you do not hear from us within 3 weeks after the closing date, kindly
assume that your application was not successful.

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