Harish Parameswaran

Phone: (Mob) 8921043470, 9611606729

Email Id: hp_harish84@yahoo.com, hp_harish09@yahoo.com
CAREER OBJECTIVE

To develop a career in IT in an energetic work environment that can make use of my proven skills in
Team Lead, Senior System Administrator L2, Active Directory Support L2, Server SupportL1 /L2, O365
and management.

TECHNICAL SKILLS

9.5years of experience in Information technology as Senior System AdministratorL2, Team Lead, Server
SupportL1/L2, Active Directory SupportL2, O365.
❖ Leading a team of 5-10 members.

❖ Conducting meetings with team members to motivate them.

❖ Helping management for making changes in IT.

❖ Interacting with users and solving problems.

❖ Operating System: Window XP, Windows7, Windows8, Windows10, Mac, Linux.

❖ Server OS: 2000, 2003, 2008 & 2012.
❖ Hardware Skills: Assembling, FormattingPartition, Drivers Installation of Windows2000,
WindowsXP, Windows7, Windows8,Windows10professional.
❖ Remoting tools: RDP, TeamViewer,WEBX, RAdmin,Skype,Vnc,AnyDesk.
❖ Installing and Configuring Azure active Directory.
❖ Configuration & management of DNS, DHCP & Active Directory Installation.
❖ Configuring O365 and MS Outlook and its troubleshooting.
❖ Assembling & Troubleshooting of PC's, Windows Update & antivirus.
❖ Installation & Troubleshooting of operating system's (Win XP toWin 2012 server and Mac).
PROFESSIONAL EXPERIENCE

System Administrator with CatbusInfolabs from 2020 to 2021.

Responsibilities:

❖ Configuring and installing Azure Active Directory.

❖ Creating Users, managing users in active directory.

❖ Configuring Wi-Fi, and network printers.

❖ Installing Sophos Antivirus and managing systems through Sophos central.

❖ Configuring Sophos Firewall.

❖ Solving O365& MS Outlook and windows application issues.

❖ Provided Remote support

 ❖ Interacting with users and solving problems.

❖ Enrolling Laptops and Mac books.

❖ Installation of Mac os and supporting software.

Senior System Administrator (Backup Administrator) with Hiring Life from 2019 to 2020.
Responsibilities:
❖ Installing and Migrating OS, Office Packs.

❖ Creating Users, managing users in active directory.

❖ Configuring Wi-Fi, and network printers.

❖ Solving O365& MS Outlook and windows application issues.

❖ Provided Remote support

❖ Interacting with users and solving problems.

❖ Enrolling Laptops and Mac books.

❖ Installation of Mac os and supporting software.

❖ Performing migration activities

Senior System Administrator with Prosol It Bangalore & Digital track solutions Bangalore from
2018 to 2019.

Responsibilities:
❖ As a Senior System Administrator leading a team of 6members.

❖ Making performance reports of team members.

❖ Conducting meetings with team members to motivate them.

❖ Helping management for making changes in IT.

❖ Working in Air Watch (Vm Ware Workspace one.)

❖ Managing group policies.

❖ Creating Users, managing users in active directory.

❖ Configuring Wi-Fi, and network printers.

❖ Solving O365& MS Outlook and windows application issues.

❖ Provided the Remote support

❖ Interacting with users and solving problems.

❖ Enrolling Laptops and Mac books.

❖ Installation of Mac os and supporting software.

 ❖ Performing migration activities

Senior System Engineer with Pcs Technology Bangalore and Precision Informatic (M) Pvt. Ltd.
from 2015 to 2017.
Responsibilities:
❖ As a Senior System Engineer leading a team of 8members.

❖ Making performance reports of team members.

❖ Conducting meetings with team members to motivate them.

❖ Worked in Active directory (resetting user password, creating user ids, providing share folder access.) &
ADFS, O365.

❖ Managing group policies, DNS, DHCP.

❖ Configuring LAN, Wi-Fi, and network printers and mails using Air Watch.

❖ Solving O365 & MS Outlook and windows, Mac application issues.

❖ Installation of Mac os and supporting software.

❖ Interacting with users and solving problems.

❖ Managing it assets.

❖ Provided the Remote support

❖ Assigning tickets to concern Sections

❖ Helping on call engineers to solve issues.

Senior Technical Support Engineer with Elegant Networks for Serco Global services and Pcs
Technology Mumbai from 2013 to 2015
Responsibilities:

❖ Leading a Team of 5members.

❖ Making reports of team members.

❖ Solving application software and Outlook related issues.

❖ Configuring outlook and printer.

❖ Creating Users, managing users, managing group policies in Active Directory.

❖ Updating antivirus and Wsuspatches.

❖ Responsible for supporting the engineers in solving problems.

❖ Interact with user and solving problems.

❖ Provided the Remote support & Net meting support using following software Team
❖ Viewer, VNC Server, Ammyy Admin, Remote Desktop, Skype, Webx.
❖ Worked in exchange server. Updating antivirus and windows applications remotely.
 ❖ Responsible for helping the onsite engineers in solving problems.

Desktop Management Engineer and SQL Developer with Cnergyis InfoTech Pvt Ltd and Trimax It
Infrastructure and Services Limited from 2011 to 2013

Responsibilities:

❖ Interact with Clients and building logics and creating sql queries and stored procedures as per clients need
on various Payroll functions like Tax, TDS, Form16 calculations etc. Salary formation.

❖ Coordinating with the operations team to provide information for new client

❖ To suggest development team during product development to meet the business needs of clients

❖ Responsible for helping the operation team to understand and clarify the functional requirements

❖ Installing Operating systems and supporting software’s and Outlook Configuration.

❖ Worked in active directory like resetting user password, creating user ids, providing share folder access and
creating mail ids.

❖ Hardware Installation.

System Analyst (Engineer) with Damodar Threads Ltd Dadra Silvasa from 2008 to 2010

Desktop Management Engineer with Max Techno systems, Bangalore and Foton info Solutions
Kerala from 2006 – 2008

EDUCATIONAL QUALIFICATIONS

❖ Master of Computer Application (MCA). from NIE 2008 - 2010.

❖ Diploma in software engineering DNIIT from NIIT 2006-2008
❖ Degree course BCOM 2002-2005(not completed)
❖ 12th 2002.
❖ 10th 2000.
PROFESSIONAL QUALIFICATION

❖ Completed DCHM (Diploma in Computer Hardware Maintenance) from ICES.

❖ CCNA course FROM CMS Bangalore.
PERSONAL DETAILS

❖ Nationality: Indian

❖ Fathers Name-H. Parameswaran

❖ Mothers Name – Vijaya Parameswaran

❖ Languages Known: English, Hindi, Malayalam, Tamil and Kanada.

❖ Marital Status: Single

❖ Mobile No: 8921043470,9611606729

❖ Emailid: hp_harish84@yahoo.com, hp_harish09@yahoo.com.

❖ Permanent Address: Pavithram, HouseNo-108, MythriNagar, Thathampally P.O Alappuzha, Kerala

 ❖ Present Address: Gents Pg, Kodihalli, Bangalore-500038.

I hereby declare that the above written particulars are true and correct to the best of my knowledge and belief.

Date:

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