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BGR 504 Pro: DESKO BGR 504 Pro High Performance Queue Busting Boarding Gate Reader
BGR 504 Pro: DESKO BGR 504 Pro High Performance Queue Busting Boarding Gate Reader
Your Advantages
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System Approach
The BGR 504 pro is based on the existing and reading from smartphones or large tablet displays (i.e.
well-established DESKO GRSK 504 gate reader series. iPad). A large multicolor LCD display for text and picture
The new BGR comes in the same space envelope and display, multicolor LEDs for clear visual feedback and an
is therefore completely plug and play to existing adjustable volume control for acoustic feedback make
installations. Like its well-proven predecessor, the the BGR 504 pro the ideal device for a fast and trouble
BGR 504 pro is again based on a robust flatbed scan free boarding processes. DESKO‘s smart device approach
technology for highest and superfast barcode read rates. and optional features like NFC boarding guarantee a
Because of its barrier free flatbed design the BGR 504 future-proof infrastructure, and protect your investment.
pro allows for a user-friendly mobile boarding pass
Modules
• Barcode Recognition Module: embedded barcode
engine with 1D / 2D barcode read capability for printed
and electronic barcodes, white light barcode scan
• NFC Module: integrated NFC antenna system for
NFC boarding application (optional) Documents
• 1D / 2D barcode documents printed on paper or
User Feedback presented on display i.e. mobile phone
• Display: full-graphic multicolor display for • Supports all airline boarding pass types
individual graphics and text messages • Full NFC support (optional)
• Light: highly visible multicolor LED for clear GO /
NO-GO feedback Technical Data
• Sound: high and low volume control buzzer, Vcc: 5V +/- 5%
additional interface for external buzzer Icc: max. 1.5 A
Dimensions: L 193 mm (7.6 inches) ×
Interface W 150 mm (5.9 inches) ×
• Host Interface: USB 2.0 H 70 mm (2.8 inches)
• True Serial Host Interface: 1 × RS232 by Scan Window: L 78 mm (3 inches) ×
DE-9 / SUBD9 socket W 103 mm (4 inches)
• True Serial Aux Interface: 1 × RS232 by DE-9 / SUBD9 Display: 4,3“ full graphic display
for i.e. POS printer (480 × 272 pixels)
• LAN / WLAN / 3G Interface (optional) Status Indicator: Audible and visible status indicator
DESKO GmbH
Gottlieb-Keim-Str. 56
95448 Bayreuth Fon +49 (0) 921 792 790 info@desko.com
Germany Fax +49 (0) 921 792 7914 www.desko.com
Bordeaux Airport
JFK International
Madrid-Barajas Airport Cat Bi Airport
Airport
Barcelona
Delta Air Lines Airport Cam Ranh Airport
Riyadh
Airport
Larnaca & Ashgabat,
Paphos Airport Turkmenistan Tan-Son-Nhat Airport
Aeromexico
Medina
Airport
Cairo Airport
Guayaquil Kuala Lumpur
Airport Kigali International International Airport
Airport
Chilean DGAC
(civil aviation) Changi Airport Sydney Airport
Tancredo Neves Jeddah Airport
International Airport
Travel – ca. 5,200 installations
Cape Town Airport
Auckland Airport
*This page shows only a selection of DESKO BGR 504 pro installations worldwide Version 1.0 | April 2016
PENTA Scanner® | CKI
Your Advantages
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System Approach
The PENTA Scanner® CKI is based on a revolutionary MRZ of the document. Additionally the device is
penta-optics system and latest image technology. capable of decoding 1D / 2D barcodes of documents
This approach delivers all state-of-the-art security; or LCDs. No user integration is required. Hence, it
however, is much easier to use and smaller in design. is the most productive solution for your security or
It delivers a full-page color image as well as a decoded passenger service positions.
Features Options
• ID and Passport Image Scan: scans document with • AUX Port: 2 × RS232 by DE-9 / SUBD9 plug for i.e.
three different light sources (IR, visible and UV-A) POS printer
• High-Performance Barcode Scan Engine: high- • LAN / WLAN / 3G interface (optional)
speed barcode scan of paper boarding passes and
mobile boarding passes (even from iPad or large Documents
smartphones) • Machine-readable zone of OCR documents according
• MSR Reading Module: integrated bi-directional to ISO / IEC 7501-1 and ICAO 9303 (e.g. ID cards,
magnetic stripe swipe reader passports, visas)
• SCR Reading Module: integrated smart card reader • 1D / 2D barcode documents printed on paper or
(optional) presented on displays e.g. mobile phone
• RFID & NFC Reading Module: integrated RFID • RFID documents according to ISO 14443 (A / B), ISO
module is a dual antenna design that is especially 7816 (incl. US passport), ICAO 9303 as well as full
designed for passport reading and NFC (ISO 14443 NFC support
Type A&B including anti-collision, auto-detection) • 3-track magnetic stripe documents according to ISO
(optional) 7811 / 2-5 and IATA 1722c, 722e
• Rugged Design: solid box, extra toughened glass
(standard) Technical Data
Vcc: 5V +/- 5%
Stand-Alone Icc: max. 2.5 A
• 12 hour battery pack (optional) Footprint: L 218 mm (8.6 inches) ×
• LAN / WLAN / 3G interface (optional) W 143 mm (5.6 inches) ×
H 103 mm (4.1 inches)
User Feedback Dimensions: L 218 mm (8.6 inches) ×
• Light: highly visible multicolor LEDs for clear W 143 mm (5.6 inches) ×
GO / NO-GO feedback H 126 mm (4.9 inches)
• Sound: high and low volume control buzzer, Scan Window: L 94 mm (3.7 inches) ×
additional interface for external buzzer W 131 mm (5.2 inches)
Resolution: 150 up to 500 dpi
Interfaces Image formats: JPG, BMP, PNG
• Host Interface: USB 2.0 Weight: approx. 1500g (3.4 Ib)
• True Serial Host Interface: 2 × RS232 by DE-9 / SUBD9 Light Sources: IR, visible light and UV-A (optional)
socket Status Indicator: Audible and visible status indicator
DESKO GmbH
Gottlieb-Keim-Str. 56
95448 Bayreuth Fon +49 (0) 921 792 790 info@desko.com
Germany Fax +49 (0) 921 792 7914 www.desko.com
NEPTUN chrom
Water and Dust Resistant Integrated Keyboard
Our new keyboard NEPTUN chrom was designed from comfortable and easy usage while minimizing the
scratch to confront all present challenges at the work space needs on every desktop.
place and be one step ahead on future requirements.
On the technical side, the new NEPTUN keyboard is by
The new NEPTUN keyboard comes in a handy, fresh default equipped with an OCR & MSR reader, full travel
and stylish look. Its ergonomic shape guarantees a keys and the entire device is water and dust resistant.
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• water and dust resistant keyboard
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NEPTUN CHROM
NEPTUN CHROM
System Approach
Our brand-new NEPTUN chrom keyboard stands out cards, as an option it can also encrypt data while
due to its state-of-the-art technical features. It is the reading it. Only encrypted data is transfered to the
only integrated keyboard with an IP54 rating for water host system.
and dust resistance on the entire device. It is equipped The NEPTUN chrom is compatible with all DESKO
with DESKO´s well-proven OCR technology for passport swipe readers. They can be replaced by the NEPTUN
and ID card reading. It can not only read magnetic stripe chrom without any need for updates or changes.
Technical Data
Standard Features Vcc: 5V + / - 5% (USB bus-powered)
• PASSPORT / READER (OCR): bidirectional swipe Icc: max. 400 mA
reader for all ICAO compliant travel documents, ID Dimensions: L 385 mm (15.2 inches) ×
cards, passports, visas as well as any MRZ card. W 200 mm (7.9 inches)
Reliability: MTBF = 180.000 h
• MAGSTRIPE READER (MSR): bidirectional swipe Certifications: CE, FCC, IP54
reader for all magnetic based cards and documents. Interface: USB
Cards according to ISO 7811, credit cards and debit
cards as well as any type of customer cards and
service cards e.g. frequent traveler cards.
DESKO GmbH
Gottlieb-Keim-Str. 56
95448 Bayreuth Fon +49 (0) 921 792 790 info@desko.com
Germany Fax +49 (0) 921 792 7914 www.desko.com
NEPTUN CHROM
Technical Specification
DESKO BGR 504 pro
DESKO GmbH
Gottlieb-Keim-Str. 56
95448 Bayreuth
GERMANY
Technical Support:
E-mail: desko-support@desko.de | Phone: +49 (0) 921 79279-69
Glossary................................................................................................................................. 4
2. Introduction ................................................................................................................... 6
3. Specification................................................................................................................... 7
8. Service .......................................................................................................................... 13
9. Maintenance ................................................................................................................ 13
The DESKO Boarding Gate Reader BGR 504 pro is designed to work in a rough environment
and withstand light shocks. Nevertheless the device contains a precise opto-mechanical
part.
Please contact support@desko.com should you need access to the BGR 504 pro download
area.
The DESKO BGR 504 pro is a boarding gate reader designed to be used at boarding points
in the airport environment. Thereby the BGR 504 pro is controlled by the Host application.
The auxiliary serial port is reserved for connecting a printer. The functionality of the printer
depends on the host application also.
Immediately after a valid document has been scanned, the data is sent to the host via the
USB or the RS232 interface,, according to the configured BGR protocol.
protocol
Pic.2.1: Top view BGR 504 pro Pic 2.2: Back view BGR 504 pro
3.1.4 Buzzer
An internal buzzer is available for audible user feedback. Dependent on the used BGR
protocol the buzzer are either fully controlled by the device or by the BGR application.
Additional the BGR 504 pro supports an external buzzer interface to connect an external 8-
Ohm speaker.
In addition to the standard features, the BGR 504 pro can be equipped with extra options.
Detailed information is available upon request.
Information about the software (including documentation), driver and SDK can be found in
the DESKO download area. The link and log-in data for the download area can be found in
the Quick Installation Guide or contact support@desko.com.
Connect the receipt printer via serial cable with the serial auxiliary port of the BGR
504 pro (male SUBD9 labeled with “COM2”).
Note:
For using an external buzzer or the LAN/WLAN interface, additional hardware is necessary,
which are delivered with a separate manual/Quick Installation Guide.
Technical Specification - CONFIDENTIAL - Page 9 of 15
DESKO BGR 504 pro Doc # 7 001 010 101 Doc.-Rev.: 2013-07-05
Doc.
5. Software Integration
Software integration of the DESKO BGR 504 pro is done via the host connection. Usually a
true serial connection on RS232 is available. Alternatively a virtual serial connection via the
USB host port is also possible.
For using the DESKO BGR 504 pro connected via a true RS232 connection it is not
necessary to install additional DESKO software on the system. As soon as the COM port is
used by an application the DESKO BGR 504 pro is ready for operation and works with the
configured BGR protocol.
Please check the Quick Installation Guide which COM-Port Settings have to be used by the
software which opens the COM-Port.
For using the DESKO BGR 504 pro connected via USB, it is necessary to install the DESKO
VCOM software package. Please refer to the appropriate installation description. The Quick
Installation Guide contains the access data to download the virtual COM software package.
The virtual COM driver generates a virtual COM port on the system, which can be used in
the same way as a real COM port. As soon as the generated virtual COM port is used by an
application the DESKO BGR 504 pro is ready for operation and works with the configured
BGR protocol.
The DESKO BGR 504 pro is capable of communicating with the workstation using a virtual
serial connection over TCIP/IP provided by the LAN /WLAN Add-On. As this protocol is
supported by the operating system, it is not necessary to install additional DESKO software
on the system.
Further information can be found in the Quick Installation Guide of the LAN /WLAN
Add-On. The protocol description is available in the download area or upon
request.
To use the DESKO BGR 504 pro, it needs to be connected to the power supply and the
according host interface which is usually the RS232 port or alternatively a virtual serial port
driven by the DESKO VCOM Software.
The housing of the BGR is designed so that it can be firmly connected to the furniture.
furniture For
that purpose the BGR 504 pro has in the housing base threaded inserts. The technical
drawing in the appendix shows the dimension data. On request a “Hardware Integration
Guide” with further details and CAD files is available. Please contact support@desko.com
or your DESKO contact person.
Please note: Every metal material in the near of the NFC antenna strongly influences the
electrical field of the NFC module. Such an environment highly restricted the
RFID function!
If you want to integrate a BGR 504 pro with NFC option in a metal environment please
contact your DESKO contact person to discuss special integration rules.
More detailed information can be found in the DESKO youtube channel under the
following link: http://www.youtube.com/user/deskovideo?feature=results_main
9. Maintenance
In general, DESKO products are maintenance free. However, if there is a failure or if you
require any technical assistance, please do not hesitate to contact our support team.
10. Warranty
Please note, towards abnormal handling or after opening the device no warranty can be
claimed! Warranty excludes normal wear and tear.
11. Support
Please check if all the cables are connected, the software is installed properly and the
device is powered on. If this is the case and the device still does not work, please contact
our DESKO support team:
12.2 Dimensions
12.3 Features
DESKO GmbH
Gottlieb-Keim-Str. 56
95448 Bayreuth
GERMANY
Technical Support:
E-mail: desko-support@desko.de | Phone: +49 (0) 921 79279-69
The DESKO PENTA Scanner® family contains UV-A and IR light sources which are classified
as CLASS 1M LED PRODUCT according to IEC 60825-1.
That means that the light sources radiate intense invisible UV-A from IR light during the
scan process. Consequently, precautions must be taken to prevent looking directly at the
UV-A and IR light. Note that UV-A is an optional light source and might not be installed in
every unit.
The DESKO PENTA Scanner® is designed to work in a rough environment and withstand
light shocks. Nevertheless the device contains a precision opto-mechanical part.
Please contact support@desko.com if you have detailed questions or if you need access to
the PENTA Scanner® download area.
The DESKO PENTA Scanner® is a full page scanner designed to be used in self service and
agent operated environments. As an intelligent device it supports OCR, RFID, barcode and
magnetic stripe reading (depending on hardware configuration). It therefore reduces the
required performance on the host system itself.
Machine readable zone of OCR documents according to ISO/IEC 7501-1 and ICAO
9303 (e.g. ID cards, passports and visas).
1D and 2D barcode documents printed on paper or presented on displays e.g.
mobile phone.
RFID documents according to ISO 14443 (A/B), ISO 7816 (incl. US passport), ICAO
9303 as well as full NFC support.
Magnetic Stripe Documents according to ISO 7811/2-5 and IATA 1722c, 722e
® ®
Pic.2.1: Front view of DESKO PENTA Scanner Pic 2.2: Back view of DESKO PENTA Scanner
Immediately after a valid document has been scanned the data will be sent to the host via
the USB or the RS232 interface. Standard configuration is USB host addressed by the
DESKO FullPage API. USB virtual COM as well as RS232 host connection is available upon
request.
The PENTA Scanner® is a multi document reader. It supports various document types like
passport or boarding passes. The actual features are depending on the hardware
configuration.
The integrated ICAO document reader is capable of reading and decoding OCR data with a
read rate of at least 99% from the following documents:
Passport data from machine readable passports and identification cards according
to ISO/IEC 7501-1 and ICAO 9303
Personal OCR encoded travel documents e.g. Visa, Crew Member Cards according
to ICAO 9303
The DESKO PENTA Scanner® reads 1D and 2D barcode documents printed on paper or
presented on displays e.g. mobile phone. Following barcode types are supported:
The integrated RFID Module is a dual antenna design that is especially designed for
passport reading. The RFID module is able to read RFID documents according to ISO 14443
(A/B), ISO 7816 (incl. US passport), ICAO 9303.
The integrated up to 4-track bi-directional magnetic stripe reader is able to read all
magnetic stripe data encoded in equivalence to IATA resolution 1720a and 722 and ISO
7811/2-5.
The DESKO PENTA Scanner® scans documents with three different light sources (VIS, IR,
UV-A) and with the DESKO software you can store the images in jpeg and bmp format.
Description of the used light sources (all light sources are LED light sources):
The display module consists of a 4.3” (480x272 Pixel) full graphic multicolor display with
integrated touch and external status leds.
3.1.7 LED
The PENTA Scanner® has an integrated multicolor LED on the front and two additional
multicolor LEDs near the display.
An internal buzzer is available for audible user feedback. The buzzer volume can be
adjusted. The PENTA Scanner® also supports an external buzzer interface.
The PENTA Scanner® provides an action button. Its functionality depends on the device
configuration.
In addition to the standard features, the PENTA Scanner® can be equipped with extra
options. Detailed information is available upon request.
The PENTA Scanner® offers additional equipment that is designed to fulfill special
requirements. This includes a Battery Pack to operate the PENTA without external power
supply as well as a LAN/WLAN extension to access and control the PENTA via a network
connection. A combination of both would for example allow a complete independent use
of the PENTA Scanner®.
The PENTA is able to address external serial devices via the according auxiliary device port.
For example a POS receipt printer or a handheld barcode gun can be connected. Those
devices are used according to the configuration of the device.
Information about the software (including documentation), driver and SDK can be found in
the DESKO download area. The link and log-in data for the download area can be found in
the Quick Installation Guide or contact support@desko.com.
NOTE: The power plug has a strain relief. To release the power plug
from the socket you have to retrieve the plug housing backwards.
Connect the DESKO PENTA Scanner® via the provided USB cable
with your PC (green box). After that you can connect other
cables e.g. serial connectors or LAN/WLAN connector (blue
boxes).
After you have connected the DESKO PENTA Scanner®, turn the
device on by switching the power switch (green box).
To get access to all features of the DESKO PENTA Scanner® it needs to be connected via the
USB-Host interface and addressed via the DESKO FullPage API. This API is included in the
device SDK which provides drivers for Windows Win XP, Win VISTA and Win 7 32 bit and
64 bit as well as libraries and sample applications for C/C++, Java and .Net.
For using the DESKO PENTA Scanner® connected via USB and accesses the virtual serial
port, it is necessary to install the DESKO VCOM software package. Please refer to the
DESKO Virtual COM Software Installation Guide for detailed information.
This software generates a virtual COM port on the system which can be used as a standard
COM port. As soon as the generated virtual COM port is used by an application the DESKO
PENTA Scanner® is ready for operation. In this status the OCR and BCR data will be sent to
the generated virtual COM port. The protocol description is available upon request.
The DESKO PENTA Scanner® is capable of communicating with the workstation via a true
RS232 connection. All OCR and BCR data are transmitted to the system. It is not necessary
to install additional DESKO software on the system.
As soon as the connected COM port is used by an application the integrated devices are
ready for operation. In this status the BCR and OCR data will be sent to the used COM port.
The protocol description is available upon request.
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To use the DESKO PENTA Scanner® it needs to be connected to the power supply and the
according host interface which is usually the USB-Port driven by the DESKO FullPage API
(see section 5.1).
Alternative interfaces like the serial connectors (COM1 to COM4) can be used to establish a
host connection or to control additional connected devices. A detailed description of the
provided functionality is available upon request.
More detailed information can be found in the DESKO youtube channel under the
following link: http://www.youtube.com/user/deskovideo?feature=results_main
Display:
A display modul that consists of an 4.3”
(480 x 272 pixel) full graphic multicolor
display with integrated touch and
external status leds. Used to show
images during the process. Controlled by
the application or the device itself
depending on the configuration.
9 Maintenance
In general, DESKO products are maintenance free. However, if there is a failure or if you
require any technical assistance, contact our support team.
10 Warranty
Please note that due to abnormal handling (see section 1.2) or after opening the device no
warranty can be claimed! Warranty excludes normal wear and tear.
11 Support
Please check if all the cables are connected, the software is installed properly and the
device is powered on. If this is the case and the device still does not work, then contact our
DESKO support team:
12.2 Dimensions
PENTA Scanner®
RFID & NFC: RFID documents according to ISO 14443 (A/B), ISO
7816 (incl. US passport), ICAO 9303 as well as full
NFC support
Passport Image Scanning: Scan documents with three different light sources
(VIS = 5600 K, IR = 850 nm, UV-A = 365 nm) up
to 500 dpi
Graphic Multicolor Touch Display: 4.3” (480x272 pixel) full graphic multicolor display
with integrated touch
Data Output / Connectors: 1 x USB Host 2.0, 2 x RS232 Host, 2 x RS232 Aux,
1 x LAN/WLAN (external/optional), 1 x Speaker
(external/optional), 1 x USB Aux (optional)
Banamex Bank
Mexico Jet Blue Airways Changi Airport
Oman Airports
NEXTEL Mexico
Nairobi Airport
*This page shows only a selection of DESKO PENTA Scanner® installations worldwide Version 1.4 | April 2016