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Dealer ECM Clearing Training - Production
Dealer ECM Clearing Training - Production
Dealer ECM Clearing Training - Production
• This training walks the user through the Dealer ECM Clearing
Process. TC will need special access, which is granted through the
Truck Engine Call Center (TECC). Please contact….
– Jim Snodgrass:
• Phone 1-800-447-4986 (TECC)
• Email: Snodgrass_James_K@cat.com
• For supported ECMs, this eliminates the need to send the ECMs
back to Caterpillar for clearing.
• Within Cat ET, ECM Test Mode can be utilized on ECMs not
supported by the ECM Clearing process.
• Please ensure that the breakout harness being used to clear the ECM
conforms to the appropriate schematic below.
• At this point:
– The software has been removed from the ECM.
– A default Interlock of 43690 has been programmed.
– The ECM is ready to be used for another ECM replacement or returned to Dealer Stock.
Note: It is highly recommended that a sticker or some other designation be marked on the ECM
before placing it back into stock, to indicate that it is a cleared ECM, and not a brand new
ECM.
• Jim Snodgrass
• Phone: 1-800-447-4986 (TECC)
• Email: Snodgrass_James_K@cat.com
• As the database is populated and rule sets are created in FPS, this
error will become less common. For the time being, this step will help
eliminate wasted time while obtaining Reason Code 5 passwords
during the flashing process.
• When Cat ET
reconnects, the
user will see this
screen. Please
click the “WinFlash”
button to continue.
• Once on the
configuration
screen, the user will
need to program
the appropriate
serial number for
the engine that the
ECM will now be
loaded on.
• Once reconnected,
the personality
mismatch box
appears again. This
time the user must
click “OK”.
Note: These
passwords are
required to remain in
emissions compliance
– For assistance, please contact the Truck Engine Call Center at 309-578-3901 (Direct or International) 1-
800-447-4986 (within North America only) Email: Truck_Engine_Call_Ctr@cat.com. Please note e-mails
must be followed by phone confirmation.The engine rating is not available.
• Cause: Ruleset not set up for the rating they are trying to go to. This is the message seen for On-highway and Reman
engines.
– Requested rating change for this engine serial number does not match the last rating change in FPS
history OR does not match the 'As Shipped' from TMI. This transaction will be included in the audit report
for cleared ECMs. Do you want to proceed with this transaction?
• Cause: Ruleset is set up, there is no history in FPS or PSPS/TMI (factory) showing this rating was previously on the
engine.