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Community Based Physiotherapy in The Trent Region A Survey
Community Based Physiotherapy in The Trent Region A Survey
RESEARCH REPORT
in specific o r essential details (Scaffardi, 1989). treatments under the overall supervision of a
To counteract this, a RCGP/CSP working party community based physiotherapist (ACPC, 1992),
suggested that referrals should contain not only although Stone (1987) warned that this should
the usual database material required at assess- be carefully monitored, to avoid the situation in
ment, but also supplementary information such which assistants might ‘behave like pseudo-
as X-ray reports, current investigation reports, professionals, and attempt skills and techniques
and other carers involved. This should be supple- for which they are not qualified’.
mented further by physiotherapists having direct
There has been a considerable increase in interest
access t o practice medical records, and regular
in community based practice since the Commu-
contact with GPs and primary healthcare teams.
nity Care Act of 1990, and its full implementation
Indeed, Gleeson et al (1989) emphasised the
in 1993. The literature puts forward several
necessity for multidisciplinary liaison within
suggestions for effective practice, and individual
the community field, suggesting that continual
studies have identified where weaknesses in the
support from allied professionals helps t o alle-
system exist. However, there is little definitive
viate the feelings of isolation which maybe felt
information available on the actualities of current
by community based physiotherapists (Furnell
provision of community based physiotherapy.
and Furnell, 1978, cited Gleeson et a l , 1989; see
Consequently, this study aims to investigate the
also Forster and Young, 1990).
overall picture of the provision of community
It was initially proposed that ‘care in the commu- based physiotherapy in one health Region, encom-
nity’ would benefit frail and elderly people, for passing administration, transport, and delivery
whom travel to hospital might prove detrimental. of the service.
However, it has been documented that this
service might benefit a much wider range of Method
patients, namely those with acute respiratory
exacerbations (Partridge, 19871, stroke patients This study aimed t o investigate the provision of
needing rehabilitation (Gleesonet al, 19891,young community based physiotherapy within the Trent
people with spina bifida and hydrocephalus Regional Health Authority (RHA), using the
(following ‘special school’ care, CSP, 1987), and perspectives and opinions of those delivering the
patients with acute musculoskeletal problems service, namely the community physiotherapists
(Hackett et al, 1987). themselves.
location and distribution, transport, referral premises’ (these include GP surgeries, health
mechanisms, treatment, patient details, equip- centres and community trust hospitals).
ment, educational background, assistant avail-
It was found that the larger the catchment area,
ability, and interdisciplinary communication.
the greater the number of community based
Four pilot questionnaires were distributed t o physiotherapists employed.
community based physiotherapists in a different
RHA, who did not participate in the study. Three Transport
were returned, and from subsequent evaluation, Almost 90% of community physiotherapists in the
some minor clarifications were made. Trent Region required the use of a car for service
provision; the average amount of time spent in
Distribution transit during the working day (excluding trav-
The final version of the questionnaire was dist- elling from home to and from the work base) was
ributed through managers/superintendents of 16% (fig 2). Perhaps not surprisingly, the propor-
community based physiotherapist services and 25
by mail to the 150 identified community based
physiotherapists. In each case an anonymity code
was issued, and confidentiality was assured. a,
Q
20
E
Analysis a
+ 15
0
Collected data were combined and collated in a,
tables related to topic areas in the questionnaire. m
m
The collated data were analysed using descriptive F 10
a,
statistics. 2
a,
a 5
Results
The 150 questionnaires distributed yielded a 0
5-10 11-12 14 16 20 25 33 75
return rate of 97 (65%),with a final completion
rate of 89 (59%). Percentage of day
Fig 2: Percentage of working day spent in transit
Sample
From the population of community based physio- tion of time spent in transit was greater in
therapists in this study, 92.1% were female, 54% relation to the size of the geographical catchment
were aged between 31-40, and the majority had area. Therapists working in a catchment area of
been qualified for 11-15 years. The majority of less than 20 square miles spent less than 10% of
this sample (64.4%)had been recruited as commu- their working day in transit, while those working
nity based physiotherapists within the last five in areas of over 30 square miles spent between
years (fig 1). 16% and 33% of their day travelling. Further-
100 more, those therapists spending a greater
proportion of their time in transit treated fewer
patients.
’c
a,
40
m
m
c
5 20
b
a
0
1975 1980 1985 1988 1990 1993
Year began work in the community
Fig 1: Recruitment of community physiotherapists in Trent General practitioners Other physiotherapists
Region
Social services District or community
nurses
Treatment Venue
Consultants Other
The patients’ homes were the most commonly
cited venues for treatment (75.2%),with 39.3% Fig 3: Main source of referrals to community based physio-
of treatments taking place a t community ‘site therapists - figures are percentages
Range of equipment transported by community based transporting patients to hospital are avoided
physiotherapistsin Trent Region
(CSP, 1987; Forster and Young, 1990).
Equipment Physiotherapists However, this also has implications for therapists.
No % Although larger geographical areas within the
Ultrasound 65 73 Region are assigned a greater number of commu-
Interferential 27 30.3 nity based physiotherapists, the amount of
TENS 39 43.8 therapist time spent in transit was considerable.
PSWD 3 3.4
Soft collars 17 19.1 The majority of respondents in this study spent
Tubigrip 6 6.7 between 16% and 25% of their working day
Wrist brace 6 6.7 in transit, considerably greater than the 8%
HoVcold packs 4 4.5
Mobility aids 33 37.1 mentioned by Burnard (19881, who quoted results
Weights 1 1.1 from a study carried out in Brent in 1986, but
Other 23 25.8 suggested that it was not an atypical example; it
None 7 7
has been suggested that to spend more than 25%
of the working day in this mode results in service
The table shows the usage of therapeutic equip-
counter-productivity (personal communication).
ment, and indicates that the portable ultrasound Although most of the therapists in the present
machine was the most commonly transported. study were below this limit, it still represents a
In-service training was a regular feature in 96.5% loss of potential patient/therapist contact time,
of responses, occurring on average once per and might also contribute t o increased stress
month. The majority of therapists (77.5%) did levels, particularly if it involves urban driving
not feel isolated while working in the community, (Fraser, 1980). Some of these problems might be
as most had some form of regular contact with resolved by more efficient allocation of physio-
various allied community based professionals. therapy resources, by assigning therapists to
However, there was no formal arrangement for smaller locations as suggested by Gleeson et 02,
multi-disciplinary case conferences, which tended 1989); this was reinforced in the present study,
to occur irregularly and on an informal basis. which found that within smaller geographical
locations (20 square miles), only 5% to 10% of the
working day was spent in transit. This of course
Discussion depends on adequate financial provision, but
The development of the Trent RHA community should provide a more efficient service.
based physiotherapy service has been influenced
The majority of referrals (over 70%)to community
by the community care legislation. Before the
based physiotherapy were from GPs, supporting
community care proposals of 1988, only 30% of the
the findings from previous studies (ACPC, 1992;
current workforce was employed in the commu-
Walker, 1991). These referrals were usually sent
nity setting, with a further 50% being recruited
directly t o therapists; the findings from the
during the transitional period between the
present study emphasised the importance of
proposal and the legislation of 1993; a further 20%
administrative support when dealing with
has been employed since 1993. In addition t o
referrals, as lack of support of this nature
reflecting the change in thinking on the benefits
also has potential t o reduce patientltherapist
of community based health care as opposed to
contact time. Over 35% of respondents in this
hospital based practice, this growth also reflects
study had no administrative support, suggesting
the change in allocation of financial resources
inefficient use of therapists’ time.
since the early 1980s (Partridge, 1987). The vast
majority of community based physiotherapists in Referral documentation was found lacking in
this Region are employed directly by Trent several areas of information (for example, drug
RHA, rather than indirectly through the general history, past medical history, results of investiga-
practice budget, which may indicate t h a t GPs tions, domiciliary access and social history). The
offer contracts t o private practitioners for their inadequacies in referral information from GPs
services, and do not employ physiotherapists found in this study concurs with previous studies
within their practices. (Scaffardi, 1989; RCGP-CSP, 1990), and is a cause
for concern, not only that having to obtain infor-
The most common venues for treatment were mation previously available is time-consuming
patients’ homes, supporting the view expressed in and should be unnecessary, but in the community
previous research that patients have greater setting, lack of knowledge of previous medical
rehabilitation potential and are more relaxed and and/or social history could place the therapist in
co-operative in their own surroundings. Further- an untenable, or potentially dangerous position.
more, the negative physical and psychological
effects and the huge financial implications of Almost half of the sample claimed that their
patients received their first consultation within not with other therapists), access to resources
five days of receiving the referral documentation, is a potential problem. Almost half (49.4%) of
compared with a similar claim from only 32% of the subjects of the present study had access to
hospital based physiotherapists. Similarly, a physiotherapy assistants, a valuable resource,
significant majority of the respondents in the particularly in the domiciliary setting when
present study had waiting lists of fewer than 20 patients’ mobility is a prime issue; in the present
clients, perhaps demonstrating efficient caseload study, 75% of physiotherapists whose caseload
management. The amount of treatment (in terms comprised predominantly mobility problems
of the number of sessions) given to patients was used assistants. However, a high percentage of
unlimited in two-thirds of the sample, with the assistants played an administrative role, or trans-
therapists making the decision on a basis of need. ported equipment, which is not the most effective
However, in those situations in which the alloca- use of this valuable resource, although it might be
tion of treatment sessions was limited, almost argued that i t releases physiotherapists from
half were dictated by pre-set contracts with performing these tasks. This has been recognised
fundholding GPs, the decisions apparently being by other researchers (Stone, 1987; ACPC, 19921,
made on financial rather than clinical grounds. who believe that the role of physiotherapy assis-
tants in the community should be more clearly
Perhaps not surprisingly, more treatment
defined, to enable this resource to be used to the
sessions per day were carried out when the phys-
full. Access to therapeutic equipment was thought
iotherapists worked from a fixed community base
to be satisfactory, with the majority of therapists
(for example, a community health centre) than
having access to any piece of equipment that was
when they operated a domiciliary service. This
required. The RHA was the greatest provider of
may be explained in part by the time spent in
equipment, particularly that which is used in the
transit between domiciliary visits, and between
patients’ own homes; GPs were more likely to
the community base and the domiciliary setting.
provide equipment which would stay ‘on site’, and
Furthermore, the nature of conditionsiproblems
t o contribute to the resources of the centre.
encountered by the community physiothera-
pist often dictates the venue in which the Working ‘solo’,while promoting self-sufficiency
patient/client is treated. Elderly patients, often and autonomy, can also lead to feelings of isola-
presenting with more complex problems, which tion (Furnell and Furnell, 1978, cited by Gleeson
are more time-consuming t o treat, are usually et al, 1989). This can be counteracted by having
treated a t home, whereas musculoskeletal mechanisms in place to promote regular meetings
problems are more commonly treated at a health of community based practitioners. The ACPC
centre. (1992) and CSP (1987) have advocated regular
staff in-service training in the community
The community based physiotherapist seems in
environment, which has a dual purpose as
an ideal situation to become actively involved in
an educational forum, and as means of
health education activities aimed at primary and
providing social and psychological support
secondary prevention (for example, cardiac reha-
when problems can be shared and discussed.
bilitation, back schools, post-natal classes). It is
More than 96% of subjects in this study were
therefore disappointing that only a third of the
involved in a regular in-service training pro-
community based physiotherapists surveyed in
gramme, confirming sound standards of practice,
this study actively participated in health educa-
and explaining why few therapists expressed feel-
tiodhealth promotion activities, supporting the
ings of isolation.
views expressed by Walker (1991) that commu-
nity based practice does not adequately address
these issues. This may reflect the perceptions of
the physiotherapists of their role in the manage- Conclusion
ment of specific problems presenting in their Community based physiotherapy services in the
patients, rather than addressing the wider issues Trent RHA are still in a developmental stage,
encompassed by health education and health but this survey has highlighted some positive
promotion. This is reinforced by the range of elements of the service.
conditions commonly cited as those treated by Therapists working in the community setting are
community based physiotherapists, namely experienced practitioners, who are running a n
neurological dysfunction (including stroke), efficient service, and treating a wide range of
rheumatological problems, and musculoskeletal conditions in patients of both sexes and a variety
conditions (including orthopaedics and trauma, of ages. Resources in terms of equipment appear
and back and neck problems). to be adequate, and access to assistants is reason-
As community based physiotherapists often spend able, although it seems that more efficient use
the majority of their time working alone (that is, could be made of this resource. There is a sound
support network, linked to a well established in- Chartered Society of Physiotherapy (1987). ‘Evidence to the
Griffiths review on community care’, Physiotherapy, 74, 11,
service training programme. Negative issues 594-595.
which have emerged include poor quality of Chesson, R and Sutherland, A (1994). ‘Personal mobility prob-
referral documentation, the amount of time spent lems and physiotherapy community service usage by people with
in transit, and the missed opportunity for commu- physical disabilities aged 16-65’, Physiotherapy, 80, 6, 367-371.
nity based physiotherapists t o become involved Forster, A and Young, J (1990). ‘The role of community physio-
in the wider issues of health educatiodhealth therapy for stroke patients’, Physiotherapy, 76, 8, 495-497.
promotion. Frazer, F W (1980). ‘Domiciliary physiotherapy - Cost and
benefit‘, Physiotherapy, 66, 1, 2-7.
Areas identified for further investigation include Gleeson, C, Kearney, T, Lawless, C and Morris, H (1989). ‘Domi-
caseload analysis, referral documentation, admin- ciliary care with a multi-disciplinary emphasis: A South Australian
success’, Physiotherapy, 75, 6, 351-353.
istrative support, use of assistants, provision of
paediatric physiotherapy, and the potential Hackett, G I, Hudson, H F, Wylie, J B, Jackson, A D, Small, K M,
Harrison, P and O’Brien, J (1987). ‘Evaluation of the efficacy and
for implementation of health educatiodhealth acceptability to patients of a physiotherapist working in a health
promotion strategies. centre’, British Medical Journal, 294, 24-26.
Hunter, D J (1992). ‘To market! To market! A new dawn for
community care?’ Health and Social Care, 1, 1, 3-1 0.
Authors Lane, C (1990). ‘Community physiotherapy in Wombourne,
Joanna Seymour BSc MCSP is a physiotherapist at the Royal Staffordshire. Availability and unmet needs.’ Unpublished thesis
Hallamshire Hospital, Sheffield. This report is of a study carried for diploma in community physiotherapy, Southampton Univer-
out as part of her undergraduate degree course at the Univer- sity.
sity of Nottingham School of Physiotherapy. Partridge, C (1982). ‘Access to physiotherapy services’, Journal
Kate Kerr PhD BA MCSP DipHealthEd is a lecturer in the Univer- of the Royal College of General Practitioners, 32, 634-636.
sity of Nottingham School of Physiotherapy. Partridge, C (1987). ‘Physiotherapy in the community’, Journal of
the Royal College of General Practitioners, 37, 194-1 95.
This article was received on March 26, 1996, and accepted on
July 5, 1996. Peat, M (1991). Community-based rehabilitation - Development
and structure: Part I’, Clinical Rehabilitation, 5 , 161-166.
Royal College of General PractitionersKhartered Society of
Physiotherapy (1990). ‘Relationships between general practi-
Address for Correspondence tioners and chartered physiotherapists’, Joint Working Party
Dr K M Kerr, University of Nottingham, School of Physiotherapy, report.
Hucknall Road, Nottingham NG5 1PG.
Scaffardi, R A (1989). ‘Study of written communication between
general practitioner and a community physiotherapist’, Journal
of the Royal College of General Practitioners, 39, 375-376.
References Stone, M (1987). ‘Physiotherapy support to a domiciliary care
Association of Chartered Physiotherapists in the Community scheme for physically handicapped elderly people, Physio-
(1992). Guidelines for Good Practice, Chartered Society of therapy, 73, 5, 227-229.
Physiotherapy, London. Walker, A (1991). ‘Physiotherapy in primary care.’ Unpublished
Burnard, S (1988). ‘Development of a community physiotherapy thesis for diploma in community physiotherapy, Southampton
service’, Physiotherapy, 74, 1 , 4-8. University.
Information Papers
These papers are all available free of charge (though a stamped addressed envelope is
appreciated) from the Professional Affairs Department, CSP, 14 Bedford Row. London
WC1 R 4ED. Please state clearly which paper is required.
PA1 : Reports for Legal Purposes PA14:Quality Assurance in Health Care PA26: Standards of Business Conduct
PA2: Access to Health Records - A glossary of terms PA28: Patterns of Health Care Delivery:
PA3: Use of NHS Facilities for Private PA15: Quality Assurance - Conducting a Managed care information for
Practice consumer satisfaction survey chartered physiotherapists
PA4: Equipment Safety and Product PA16: References for Quality Assurance PA29:Clinical Physiotherapy Specialist
Liability (Consumer Protection Act and Standard Setting Posts in Out-patient clinics:
1987) PA17:The Patient’s Charter Guidance for members
PA5: Patients Seeking Treatment in the PA18: Quality Assurance: References for PA30: Rationing of Physiotherapy
Public and Private Sectors audit Services
PA6: The Delegation of Tasks to PA19: Pelvic Floor and Vaginal Assess- PA31:Use of Injections by
Physiotherapy Assistants and ment: Guidance for course tutors Physiotherapists:
Other Support Workers and postgraduate physiotherapists Interim guide
PA7: Thinking of Private Practice PA20:General Principles of Record PA32:Chartered Physiotherapists and
PA8: Patient Handling Training Keeping Insurance
PA9: Manual Handling of Inanimate PA21: Physiotherapists Working Outside PA33: Medical Devices Agency
Loads Trainina the Scope of Physiotherapy PA34: New NHS Complaints
PA10: Working in theunited Kingdom Practice Procedure
PA11: Facilitating Exchanges PA23: Specialisms and Specialists PA35:Treatment Involving Manual
PA12: Going Abroad - Questions to ask PA24: Licensing of Acupuncture Handling
PA13: Joint Statement of Working PA25 Use of Lasers by Chartered
Together in Psychophysical Physiotherapists in Private
Preparation for Childbirth Practice - The legal position