Sangoma University

Scott Beer, Director Training, Sangoma

Training.Sangoma.Com
• Online Training Videos
• Classroom Course Materials
• Certification Exam
• Classroom Training Events
– Both Certified Training
Partner Events & Sangoma
Events
• Training Information

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Login
• Same Login as
portal.sangoma.com

• If you don’t have an

account; create an
account in
portal.sangoma.com

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My Courses
• Lists all course that you are
enrolled in.
• Automatically enrolled –
Free Online Training
– PBXact Essentials
• PBXact SCE (Cert Exam)
– FreePBX Essentials
• FreePBX SCE (Cert Exam)
– Vega Gateway & SBC Coming
Soon

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Sangoma Essentials
• Online Videos
– Free to all
– PBXact Essentials
• FreePBX Essentials is redirected
• Modular Videos
– Vega Gateway & SBC Coming
Soon
– Self Paced
– Sangoma Certified Essential
Exam

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Classroom Courses
• Getting Started Training
– Out-of-Box Experience
– Install and Commissioning
– Common Features
– Lab Exercises
• PBXact, FreePBX, SBC and Vega
• Follows Certifications
– Professional
• Condensed Material
– Administrator
• Full Feature Material

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Classroom Courses
• Course Outline is
available for all to
review.
• Course Material and
Certification Exam are
only accessible when
Course is Purchased
via a Training Event

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Example Classroom Course
• Course Outline
• Course Material
– Student has 6 Months Access
for Classroom start date
• Certification Exam:
– Student has 6 Months Access
for Classroom start date
• Satisfaction Survey

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 Sangoma Certifications
Sangoma Certified Essentials (SCE)
SCE is the first level of certification and is
focused on the Online Training. Successful
completion of an exam on Sangoma products
such as, PBXact, FreePBX, Vega Gateway and
SBC will have an Essentials certificate.
• Sales Training + online exam
• PBXact Essentials + online exam
• FreePBX Essentials + online exam
• Vega Gateways Essentials + online exam
(under development)
• Session Border Controllers Essentials +
online exam (under development)
Sangoma Certified Professional (SCP)
SCP is the mid level of certification and is
focused on the reduced content Getting
Started Classroom Training. Successful
completion of an exam on Sangoma products
such as, PBXact, FreePBX, Vega Gateway and
SBC will have a Professional certificate.
• FreePBX Getting Started Professional +
online exam
• PBXact Getting Started Professional +
online exam
• Vega Gateway Getting Started
Professional + online exam
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Sangoma Certified Administrator (SCA)
SCA is the highest level of certification and is
focused on the fully comprehensive Getting
Started Classroom Training. Successful
completion of an exam on Sangoma products
such as, PBXact, FreePBX, Vega Gateway and
SBC will have an Administrator certificate.
• FreePBX Getting Started Administrator +
online exam
• PBXact Getting Started Administrator +
online exam
• Session Border Controllers Getting
Started Administrator + online exam
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SCE, SCP & SCA - Exam
• Multiple Choice or
True/False Questions
• 2 Questions per page
• 80% Pass
• 3 Attempts
– Allowed to Pause Exam
• Download Certificate
– Valid for 2 years

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Training Event Calendar
• Left Column
– Calendar: Search for Events
month by month
• Upcoming Training Events
– Highlighted Events
• Right Pull Out
– Upcoming Events

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Sangoma Training Event
• Training Event Details
– Registration Link
• Sangoma Portal Store
– Course Details
– Location
– Price

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Sangoma Certified Training Partner Event
• Sangoma Certified Training Partners
– Provide the exact same Course Material as
Sangoma
– Partner uses Sangoma University
• Training Event Details
– Partner Registration Link
• Registration and Course Payment is
direct to Partner
• Do Not try and pay for a Partner Event
through Sangoma
• This aids for regional pricing and
payment
– Course Details
– Partner Location
– Partner Price

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Registration: Sangoma Training Event
• Sangoma Training
Events will link you to
Portal Store
• University
– Classroom Courses
• Sorted by region
– Add to Cart
– Checkout

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Registration: Sangoma Training Event

• Deployment Options • Select the event the user will be enrolled in

– Your Organization – If Not Shown; There is no scheduled Classroom Training
Event for Course purchased. Make sure you have the
correct course selected.
• Select the user to be enrolled in this course – Select Training Event & Date you wish to attend
– Default is Logged In User
– Begin searching for any Portal User to enroll someone
else

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Certification Renewal
• SCE, SCP & SCP are valid for 2
years from Date of Issue.
• Certification Renewal does not
require Classroom
participation
• Portal Store
– University – Exam Renewal
– Purchase 6 Months Access to
complete Exam Certification
• Pass latest Exam – 80% for Pass
– Max 3 attempts

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Interested? Sangoma Certified Training Partner
• Sangoma Certified Training Partners
– Provide the Sangoma Course Material
– Partner leverages Sangoma University
• Partner Training Events
– Use your own Partner Registration Link
– Student Registration and Course Payment is
direct to Partner
• This aids for regional pricing and payment
– Student Seat License
• Student access to Course Material
• Student access to Certification Exam
• Partner access to Course Material
• Partner access to Sangoma Marketing

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