Amit Koley: - Contact

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• Contact

Singur, Hooghly, West


Amit Koley
Bengal, 400104

6289101075 9477910903

koleyamit.94@gmail.com
Committed and Hardworking leader with demonstrated success in
Passport - R0680583 developing and motivating strong restaurant teams to assist
Passport Expiry: customers hourly. Keeps all areas clean and sanitized while
04/06/2027 managing inventory. Service-oriented with good multitasking,
superior communication, safety management and decision-
Skype ID: making and problem-solving skills.
live:9d922473625da438

• Work History
• Skills
2020-12 - Food and Beverage Executive
Inventory management 2021-05
Pearl Tree Hotel and Resort, Purulia, West Bengal
Staff Management • Kept register accurately through correct billing and
Strategic Planning cash management practices and closing the
outlets and on-duty Shifts.
Teamwork
• Scheduled numerous reservations and seating
Leadership arrangements simultaneously in a high-traffic
Interpersonal Communication restaurant while maintaining a calm, professional
demeanor.
• Software • Organized and oversaw food service training to
educate employees on various tasks.
WINHMS • Asked diners about meals to assess satisfaction and
IDS collect vital feedback to improve operations.

My Cloud Hospitality 2018-06 - Food and Beverage Associate


2020-05
EZEE Novotel Visakhapatnam Varun Beach, Bheemili Resort,
Andhra Pradesh
MS-Office
• Inspected preparation and storage equipment
regularly to assess and maintain performance for
• Languages cost-effective, safe operations.
• Protected business by monitoring Liquor inventory
English
as per the FIFO process.
Hindi
• Assisted in setting schedules for the staff by
Bengali planning and designating shifts and hours as per
the guest needs.
• Documented special requests to foster top-quality
service and minimize complaints and improve
customer satisfaction.
2017-10 - Food and Beverage Associate
2018-05
The Vedic Village Spa Resort, Kolkata, West Bengal
• Maintained high standards of food quality by
reviewing shipments, overseeing the preparation,
staff management and monitoring food safety
regulations.
• Assisted in assigning responsibilities and
workstations to employees in accordance with
work requirements.
• Ensured the quality of the food, resolved
customer complaints devoted to customer
satisfaction.
• Maintained effective supply levels by monitoring
and reordering food stock and dry goods.

• Education
2017 Diploma in Hotel Management
Frankfinn Institute - Kolkata
2011 12th
Singur MahaMaya High School
2009 10th
Singur MahaMaya High School

• Certifications
Skill Development Training Program under NSDC
and Sahaj Initiative (3 months)
COVID-19 Guidelines for Food Handlers.
Educational Webinar by Moet Hennessy India
Educational Webinar on Chandon by Amrut Vare

• Achievements
• Awarded 'Star Performer of the Month' in
December 2018
• Nominated 6 times in a year as the best
employee of the month.
• Appreciation certificate from NOVOTEL,
Visakhapatnam.
• Received more than 25 positive reviews in
.
TripAdvisor within a year.

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