Service Manual: Model:Pbfs21Edap/S/E Rbfs21Tiap/S/E Rbfs21Siap/S/E Prfs25Edap/S/E

SERVICE MANUAL
Order No. Ref0910S006V0
Refrigerator
MODEL:PBFS21EDAP/S/E
RBFS21TIAP/S/E
RBFS21SIAP/S/E
PRFS25EDAP/S/E
WARNING
This service information is designed for experienced repair technicians only and is not designed for use by the general public. It
dose not contain warnings and cautions to advice non-technical individuals of potential dangers in attempting to service a product.
Product powered by electricity should by serviced or repaired only by experienced professional technicians. Any attempt to service
or repair the product or products dealt with in this service information by anyone else could result in serious injury or death.
◎2009(HAIER ELECTRICAL APPLIANCES COR. LTD)

All right reserved. Unauthorized copying and distribution is a violation of law.
Haier Group
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CONTENTS
CONTENTS PAGE
1. PARTS IDENTIFICATIONS--------------------------------------------------------------1
2. PARTS DISASSEMBLY -------------------------------------------------------------- 2-8
2.1 Door Removal----------------------------------------------------------------------------2
2.2 Freezer Drawer Removal--------------------------------------------------------------3
2.3 Dispenser Panel Label Removal-----------------------------------------------------4
2.4 Mullion and Mullion Heater Replacement----------------------------------------5-7
2.5 Freeze Sensor Replacement----------------------------------------------------------8
3. CONTROL AND DISPLAY SYSTEM---------------------------------------------9~15
4. REFRIGERATION PRINCIPLE-------------------------------------------------------16
System flow chart and scenograph------------------------------------------------------16
5. CIRCUIT DIAGRAM----------------------------------------------------------------17~22
5.1 Schematic----------------------------------------------------------------------------17~19
5.2 Connect diagram-------------------------------------------------------------------20~22
6. Sensor and Error code-----------------------------------------------------------------23
7. TROUBLESHOOTING-------------------------------------------------------------24~37
7.1 Common Troubles in Refrigerators and Remedies------------------------24~35
7.2 Sensor Replacement-------------------------------------------------------------------36
7.3 Instruction of Check Variable Speed Compressor------------------------------37
8. Other(Icemaker and defrost details)--- ------------------------------------------38

PRODUCT CODE and SERIES INTRODUCTION
Model Designations
Bottom Mount
21 - 25 cu ft Refrigerator / Freezer
Details:
P B F S 21 E D A S
S: Stainless E: Black P: White
A: Production series
D: Dispenser and Icemaker I: Icemaker
E: Elite S: Supreme T: Plus
21：Capacity
S: Spill-proof shelving
F: Four doors
B: Bottom Mount Freezer
P: Phoenix series R: Standard series

PARTS IDENTIFICATIONS
&KLOOFROGVWRUDJHÀRRGOLJKW Freezer
:DWHU¿OWHU
'LDU\IRRGER[
Diary foChill-cold
storageUDFNRGER[
Liquid rack
Slide rack
Fruits and
VHJHWDEOHVER[
Gallon
bottled seat
Cooked-
IRRGER[
Ice-making
drawer
Deepfreeze
refrigeration big
drawer
Deepfreeze Ice-maker
fridge
Ice spoon Ice-meeting

drawer
Drawer
clapboard
Deepfreeze
fridge big
drawer
For the application of this brochure to different models, the characteristics of the refrigerator you are
using may be different from the descriptions in this brochure.
Note

DISASSEMBLY
2.1 Right French Door Removal and Installation
1. Remove the screws on the top hinge cover,then set aside the top hinge cover and
lay it down for installing later;
2. Using a screwdriver,remove the top hinge screws.Remove the hinge,then take the
door off and place it aside;
3. Remove the middle hinge if necessary;
4. Install the door in reverse sequence.
Left French Door Removal and Installation
1. Firstly,remove the top hinge cover as above;
2. Disconnect the water pipe from back of cabinet(just for those models with Water
dispenser);
3. Remove the hinge screws by a screwdriver,and take off the hinge,then remove the
door and place it aside,Disconnect the wire cable connector,ground wire,then pull
out the water pipe(just for those models with Water dispenser);
4. Remove the middle hinge if necessary;
5. Install the door in reverse sequence.
Remark:If the refrigerator without water dispenser,just disconnect the all the wire
connectors.

DISASSEMBLY
2.2 Center Freezer Drawer Removal and Installation
1. Firstly,open the door as far as possible,and take off the drawer, then remove the
screws fixing slideway on each side of the drawer;
2. Pull the drawer body up and towards you,then place it aside;
3. Remove the screws fixing the slideway fixture on door;
4. Install the drawer in reverse sequence.
Remark:the removal and installation of bottom freezer drawer are the same as above.

DISASSEMBLY
2.3 Instruction of removal Dispenser Panel Label on BM21 series

(Only for those models with Water Dispenser)
Tools Required:
Knife or sharp screwdriver
Warning: Please do protect the refrigerator!
Instruction:
1. Insert the knife under the panel label to remove the label.
2. Unrip the label (with the knife) about 8cm,then it’s easy to remove the whole label.
3. Remove the screw under the label.
Remark: The label can be used for several times.

DISASSEMBLY
2.4 Instruction of Assembling Door Mullion on BM21/25 series

1. Install top axis of mullion through the heater;
2. Paste the heater onto mullion;
3. Fix the earth wire;
4. Install the reinforce metal and foam on the bottom cover;
5. Fix the bottom cover on the mullion,then fix the spring,bottom axis,foam airproof;
6. Fix the top axis and top cover;
7. Fix the 5 screws.Preinstall mullion is OK.

DISASSEMBLY
Instruction of Replacing Door Mullion heater on BM21/25 series

1. Remove the screws on mullion;
2. Disconnect the earth wire and connector;
3. Remove the screws on mullion;
4. Remove the upper cover,seal and bottom cover;
5. Remove the screw fixing earth wire;
6. Tear off the heater and replace a new one.Then Install it according to the steps above.
Notice:
1. Be careful:the distortion of clip will cause gap between the bottom cover and mullion.
2. After reassembly mullion,run 5-10 minutes,feel surface of the mullion.If it’s not warm,check
the connection,and reconnect if necessary.

DISASSEMBLY
Instruction of Replacing Horizontal Mullion heater

1. Remove the screws fixing horizontal mullion;
2. Dismantle the horizontal mullion and foam airproof;
3. Disconnect the linking clip and mullion heater;
4. Remove the screw fixing earth wire of heater,then tear off the heater;
5. Install the horizontal mullion according to the above steps.
Notice: Be careful:the distortion of clip will cause gap between the airproof and horizontal
mullion

DISASSEMBLY
2.5 Instruction of removal FRZ sensor on BM21/25 series

1.Remove the FRZ airpassage cover;
2.Remove the rear gasket of FRZ airpassage cover,then you can see the FRZ sensor;
3.Take off the sensor from the clip;
4.FRZ sensor wire
5. Install the FRZ sensor according to the above steps.

CONTROL and DISPLAY SYSTEM
The dispenser display panel (Only for PBFS21****/PRFS25E*** series)

D A B
C
A-------Hour Button B-------Minute Button
C-------Lock Button D-------Time Area
WARNING: There is a hidden screw under the dispenser display panel.
The cabinet display panel
Control Panel for PBFS21****/RBFS21T***/PRFS25E*** models
E F G H I J K L M N
Control Panel for RBFS21S*** models
E F G H I J K L M
E------Express Freeze Button F.G--------Freezer Temperature Adjusting Button

H------Freezer Temperature Indicating Area I-----------Refrigerator Temperature Indicating Area
J.K----Refrigerate Temperature Adjusting Button L-----------Express Chill Button
M------Reset (or Test) Button N-----------Water Filter Change Indicating Lamp

3.1 Lock and Unlock (Only for PBFS21****/PRFS25E*** series)

D A B
C
Press Button C: After the first chime, the light indicator lock is in effect, the clock settings
are fixed, and the function of getting cold drinks is locked; Press Button C again: After the
first chime, the light goes out, indicating the clock settings can be adjusted.
3.2 Refrigerator temperature adjustment
E F G H I J K L M N
E F G H I J K L M
Press Button J or K: the refrigerator temperature indicating area will flicker. When the
temperature is set, the temperature range is 34 to 46 degree F. Each time you press
Button K, temperature will increase a level, until the highest level is reached; Each time
you press Button J, temperature will decrease a level, until the lowest level is reached.

3.3 Freezer temperature adjustment
E F G H I J K L M N
E F G H I J K L M
Press Button F or G: the freezer temperature indicating area will flicker. When the
temperature is set, the temperature range is -6 to 6 degree F. Each time you press
Button G, temperature will increase a level, until the highest level is reached; Each time
you press Button F, temperature will decrease a level, until the lowest level is reached.
3.4 Time clock adjustment (Only for PBFS21****/PRFS25E*** series)

D A B
C
In Unlocked mode, press Button A and B both for 3 seconds: There will be a chime and
then the time area will flicker. Press Button A to adjust hours between 1 and 12,If you
press Button A again when it is “12”, “1” will be shown. Press Button B to adjust minutes
between 00 and 59. If you press Button B again when it is “59”, “00” will be shown. AM
and PM will be conversion when the time area D shows 12:00 PM.

3.5 Express Freeze setting
E F G H I J K L M N
E F G H I J K L M
The function of Express-freeze is to freeze the food completely in the shortest time.
Press Button E: The Express-freeze button indicator will light, and the freezer will be in
Express-freeze mode. In next 3 hours, temperature cannot be changed. It will not drop
below set temperature. If you want to quit the Express-freeze mode, press Button E
again, it will reset to normal operation.
3.6 Express Chill setting

Press Button L: The Express-chill button refrigerator indicator will light, and the
refrigerator will be in Express-chill mode. It will remain in this mode for 3 hours, but if the
refrigerator temperature is 2 degree F lower than its desired temperature, the refrigerator
will stop the Express-chill mode. If you want to quit the Express-chill mode, press Button
L again, it will reset to normal operation.
Ʒ When the refrigerator is in the Express-freeze or Express-chill modes,within the set

time,the process of refrigerating remains constant without effecting power.

3.7 Centigrade / Fahrenheit display conversion function
E F G H I J K L M N
E F G H I J K L M
Press Button F, G, and J for 3 seconds: After the first chime, Centigrade Temperature
readings will be in effect. Press them for 3 seconds again, it will change to Fahrenheit
Temperature readings.
3.8 Water Fill adjustment

Press Buttons F, G, J, and K for 3 seconds: There will display water fill time on FRZ
temperature indicating area H, such as "65" means water fill time is 6.5 seconds. And
press Button F to decrease water fill time while Button G to increase water fill time. The
default setting of water fill time is 6.5 seconds.
3.9 Water filter change indicator setting

Filter change indicator N will active on 6 months interval as a reminder to change filter.
After changing filter, press RESET Button M, the indicator N will go out.

3.10 DEMO mode
E F G H I J K L M N
E F G H I J K L M
Press Button F, G and K for 3 seconds: The function of DEMO will be available. There
will be "_ _" on REF and FRZ temperature indicating area (H and I) just as below:
In the DEMO mode, when the REF door is opened, the REF lamp will be on and then
closed after 7 minutes, but the fan will be closed after 2 minutes when the REF door is
opened.
When the FRZ door is opened, the FRZ lamp will be on and closed after 7 minutes, but
the fan will be closed all the time.
If the REF and FRZ doors are both opened, the lamps will be on.
Besides, in the DEMO mode, the compressor and heater etc. will not be available.
3.11 ICEMAKER OFF/ON

Press Button G and J for 3 seconds: The Express Freeze indicator E will flicker, and the
icemaker will turn off. When you press Button G and J for 3 seconds again, the icemaker
will turn on.
Notice: In Express-freeze mode, if the icemaker is OFF, the “Express-freeze” indicator E

will repeat the following action: it will be on for 5 seconds and then blink for 3 times.

3.12 Door ajar alarm

The function will be started when any door is opened for over 60 seconds. There will be
chime on 30 seconds intervals until all the doors are closed.
3.13 Display Panel Power Down
The cabinet display panel:

30 seconds after adjusting any button, the digital screen will go out automatically. If you
press any button or open any door or active water dispenser, the screen will light again.
The Dispenser display panel(Only for PBFS21****/PRFS25E*** series):

D A B
C
There are two modes as below:
1. LED screen light is on 24 hours;
2. 30 seconds after adjusting any button, the LED screen will go out automatically. If you
press any button or open any door or active water dispenser, the screen will light
again.
In LOCK mode, press Button A and B for 3 seconds to change the mode of dispenser
display panel. The first mode will be in effect when the refrigerator is electrified the first
time.
3.14 ERROR code indicator

When there is something wrong with the refrigerator, some Error code will be shown on
the REF and FRZ temperature indicating area (H and I), such as F1, F2, F3, F5, F6, Eh.
Please consult after-sale service.

REFRIGERATION PRINCIPLE
SYSTEM FLOW CHART

5
1.Compressor
2.Condenser
4
3.Dew Proof pipe
4.Dry filter
6 7
5.Capillary tube
3 6.Evaporator
7.Suction tube
2
1
SYSTEM FLOW SCENOGRAPH

CIRCUIT DIAGRAM
5.1 Schematic

CIRCUIT DIAGRAM

CIRCUIT DIAGRAM


5.2 Connect diagram(for PBFS21EDA* /PRFS25E*** series)

Connect diagram(for RBFS21TIA* series)

Connect diagram (for RBFS21SIA* series)

SENSOR AND ERROR CODE
Error Code Sensor Location

F1 REF sensor Right side wall of Fresh food compartment
F2 FRZ sensor Back side wall of Freezer compartment
F3 Ambient sensor(rounded) Under upper hinge(left) cover
F5 Defrost sensor Top right corner evaporator
F6 Icemaker sensor Icemaker flex tray
Eh Humidity sensor(cubic) Under upper hinge(left) cover
REF sensor/Ambient FRZ sensor/Icemaker

Centigrade(ć) Fahrenheit(̧)
sensor(K˟) sensor/Defrost sensor(K˟)
-20ć 18.5 18.9 -4
0ć 6.35 6.48 32
5ć 4.951 5.051 41
10ć 3.887 3.965 50
15ć 3.073 3.134 59
20ć 2.446 2.493 68

TROUBLESHOOTING
7.1 Analysis of Troubles and Troubleshooting
A. Poor Refrigerating Effect
The so-called “poor refrigerating effect “ refers to the fact that the refrigerator can operate and
refrigerator normally, but the temperature in the refrigerator cannot drop to the prescribed
value under the stipulated working conditions. In view of there are many causes for this
phenomenon, we are going to discuss and analyze it in the following 7 aspects:
1) Leakage of refrigerant
Analysis of Trouble
The leakage of refrigerant in the system will result in an insufficient refrigerating capacity, the
resulting phenomena are its lower gas suction pressure and exhaust pressure as well as
higher exhaust gas temperature. The exhaust tube feels rather hot, and a continuous gas
flowing sound louder than usual can be heard at the outlet of the capillary, and no frost or a
smaller quantity of loose frost appears on the evaporator. After shut down, the balance
pressure in the system is usually lower than the saturation pressure corresponding to the
same ambient temperature.
Remedy
In case there is leakage of refrigerant from the system, do not hurry to recharge it with
refrigerant, manage to find out leak points immediately, and make a note of from where it
leaks ---welding points and parts. After having them repaired, recharge refrigerant.
There are so many joints and sealed surfaces in a refrigerator, accordingly, quite a lot
potential leak points do exist in the system. In troubleshooting, pay attention to those parts
that are liable to leak, check main connection points for oil seepage and tubing for cracks. If
there is no severer leak point, charge the system with nitrogen and detect leak points with the
commonly adopted method, repair them, evacuate, charge the system with refrigerant, and
then turn on the refrigerator to make a test run.
2) Too much refrigerant charged into the system

Analysis of Trouble
a) In case the amount of refrigerant charged into the system exceeds its nominal capacity, the
superfluous refrigerant will of course take some space of the evaporator, thus reducing its
heat-dissipation area and hence the refrigerating efficiency of the system. The abnormal
phenomena caused by this reason are as follows: the gas suction and exhaust pressures are
generally higher than their respective normal values, the temperature of its condenser is
higher and the electric current of the compressor rises, loose frost forms on the evaporator,
the refrigerator temperature drops slowly, and frost appears on the gas return tube .
b) In case excessive refrigerant has been charged, the liquid refrigerant that can not
evaporates in the evaporator will return to the compressor, and thus a phenomenon of “liquid
striking” will occur. The liquid refrigerant evaporates and effervesces as soon as it flows into
the refrigerating oil at the bottom of compressor .If the condition is severe, foams will fill all
over inside the compressor housing and be sucked by the piston, causing damage to the
components of compressor.

Remedy
According to the operating procedures, it is mandatory to turn the machine off, and several
minutes later, open the refrigerant charging tube and let the refrigerant escape from it, replace
the dry filter, recharge refrigerant after evacuating, and then seal the charging port.
3) There is air left in the refrigerating system
Analysis of Trouble
Residual air in the refrigerating system will reduce its refrigerating efficiency .The prominent
phenomena are the increase in its gas suction and exhaust pressures (however, the gas
exhaust pressure will not exceed its rated value), obvious increase in temperature in the
segment from the compressor outlet to the condenser inlet. Because there is air in the system,
both the gas exhaust pressure and temperature will rise, and moreover, the gas flowing sound
is intermittent and obviously louder.
Remedy
After shut down for several minutes, open the tubing, evacuate it and then recharge the
system with refrigerant.
4) Low efficiency of compressor
Analysis of Trouble
Low efficiency of a refrigerating compressor refers to the actual reduction of gas discharge
capacity, and hence the corresponding reduction of refrigerating capacity, under the condition
that the refrigerant in the system is unchanged. This phenomenon occurs mostly when the
compressor has been used for quite a long time, its moving parts have worn to a considerable
degree, fit clearance between various parts have increased and sealing property of its gas
valve has deteriorated, resulting in an decrease in its actual gas discharge capacity.
Methods of Judgment
Measure the high and low pressures with pressure gauges to see whether they are normal. If
an abnormal sound comes from the compressor or the temperature of its causing is too high,
cut the discharge port open and operate the compressor, feel it if there is pressure at the
discharge port with your finger (For a normal compressor, its discharge port is difficult to be
blocked with your finger if you just apply a little effort).
5) Refrigerating oil left in evaporator tubing
Analysis of Trouble
During the process of refrigerating cycles, a little refrigerating oil may remain in the
evaporator tubing, and after a longer time of operation, if there is considerable refrigerating oil
left in the evaporator, the heat conduction effect will be severely affected, thus causing a poor
refrigerating effect.
Remedy
It is quite difficult to determine whether this trouble is caused by the refrigerating oil left in the
evaporator tubing, because this kind of phenomenon and other several trouble are tends to be

confused. Generally speaking, you can make a judgment based on the frost formed on the
evaporator. If the frost does not cover the evaporator, and moreover, it is loosely formed, you
can make a judgment that the deterioration of refrigerating effect is due to the accumulation of
refrigerating oil left in the evaporator tubing in case no other troubles have been found. To
clear off refrigerating oil left in the evaporator, dismantle the evaporator, purge it thoroughly
and then dry it. In case it is difficult to dismantle it, charge refrigerant from the evaporator inlet
to wash it several times, then purge and dry it with nitrogen.
6) Flowing obstructed in refrigerating system
Analysis of Trouble
Because the refrigerating system was originally not purged thoroughly, some of the filter
screen meshes have been clogged by dirt accumulated in the filter after using it for a certain
time of period, thus resulting in a decrease in flow rate, and hence a poorer refrigerating effect.
The abnormal phenomena caused by this kind of slight clogging in the system are as follows:
the gas discharge pressure is lower, the temperature of discharged gas drops down, the
position clogged has a temperature lower than that in normal conditions, and for a severe
clogging, even dew condensation as frosting may appear.
Remedy
Purge the tubing, and after replacing the dry filter with a new one or clearing it thoroughly,
recharge the system with refrigerant and seal the charging port.
B. No Refrigerating
The phenomenon that the compressor runs normally, but no frost (or only a little frost)
appears on the evaporator, and the refrigerator temperature does not drop down is called “no
refrigerating”. There are many causes for this trouble and it is relatively complicated, too. In
servicing, special attention to finding direct causes for this phenomenon. Three main potential
causes for this trouble are analyzed below:
1) All refrigerant in the system has leaked out
Analysis of Trouble
Leak points in the refrigerating system have not been found and repaired timely, thus
resulting in the total escape of refrigerant. There are two kinds of leakage: I) slow leakage for
instance, when we want to use a refrigerator that has been put out of quite a long time, we find
the leakage of refrigerant, or in the course of its operation, we have found that the refrigerator
is gradually becoming not so cold and finally no refrigerating cab be achieved; ii) fast leakage
in that case, all the refrigerant will escape swiftly due to abrupt rupture of system tubing.
Symptoms of total leakage of refrigerant are mainly as follows: the compressor can be started
easily (if there is no damage to the compressor parts) and its operating current becomes low,
its gas suction pressure is high and discharge pressure is lower, the gas discharge tube feels
rather cold, no sound of gas eruption from the liquid in the evaporator can be heard, and no
will gush out of the process tube if you cut it open after shutdown.

Remedy
Check the whole machine, particularly those locations, which are liable to leak. After leak
points have been found, repair them or replace them with new parts according to specific
circumstances, then evacuate the system and finally charge refrigerant.
2) Refrigerating system has been clogged
a) Clogged with Ice

Analysis of Trouble
The dryness treatment for the major parts in the refrigerating system has been performed
improperly, the effect of air purging for the whole system is not good ,or the water content in
the refrigerant is out of standard ,all these will cause the expansion valve to be clogged with
ice .The symptom for this trouble are as follows :the refrigerator sometimes can refrigerate
and sometimes cannot :the refrigerator compartment works normally at the beginning ,but
after working for a certain period of time ,frosting begins at the clogged position ,evaporation
temperature reaches below 0ć, water will accumulate at the narrow part of the capillary and
clog it gradually ,then frost begins to melt at the evaporator ,no gas flowing sound can be
heard ,and the gas suction pressure assumes a state of vacuum .Note that these phenomena
will appear intermittently ; sometimes ,the refrigerator works well ,and sometimes not well .In
order to determine whether it is clogged with ice ,heat the suspicious points with hot water to
make ice melt ,and after a while if a gas flowing sound resulting from an abrupt gush is heard
and the gas suction pressure rises as well ,it can be confirmed that the trouble is caused by
ice clogging .
Remedy
If there is too much moisture in the refrigerating system, it is advisable to release the
refrigerant, purge the tubing with nitrogen, and then charge the system with the filtered
refrigerant. However, the commonly adopted method is to connect a filter with moisture
absorbers (such as silica-gel, anhydrous calcium chloride) to the refrigerating system so as to
filter out the moisture from the system, then replace the filter, evacuate it again and finally
charge the system with refrigerant.
b) Clogged with dirt in capillary
Analysis of Trouble
The capillary inlet is a place where coarse-grained dirt or refrigerant oil in the system will tend
to settle down and clog it. In case considerable dirt accumulates there, the whole filter screen
may be blocked totally, making the refrigerant unable to go through. Clogging with dirt
exhibits the same symptoms as that with ice, namely, higher gas suction pressure, lower
temperature of discharged gas, and no gas flowing sound from the evaporator. The difference
between the both is as follows: if the clogging is caused by dirt, tapping the suspicious
clogged point (generally in the capillary or the connection joint of the filter) may cause the
refrigerant to flow through partially, resulting in some corresponding change, whereas in that
case if you heat it with a hot towel, no reaction will happen, no flowing sound can be heard,
moreover, there is no periodic change. After rejecting the possibility of ice clogging, it can be
generally considered as the clogging due to dirt.

Remedy
Dismantle the system, remove the dry filter from it, purge the tubing with nitrogen, install a
new filter, then evacuate it and finally charge it with refrigerant.
C) Clogging in filter
Analysis of Trouble
Total clogging of a filter is rarely to occur. The paste-like matter formed from the substances
filled into the system mostly causes this trouble or other dust after the refrigerator has been
used for a longer time, or by the dirt accumulated gradually inside the filter. Sometimes,
tapping the filter nay cause a passage for flowing, Touching it with your hand, you will feel
that it is cooler compared with its temperature in the normal state.
Remedy
The same as described in the capillary clogging with dirt.
3) Troubles of Compressor
a) Breakage of gas suction and discharge valve blocks
Analysis of Trouble
The compressor works by means of the opening and closing of gas suction valve and
discharge valve to suck and discharge the refrigerant. If the valve block is broken, the
refrigerant can not be discharged, and hence no refrigerating can be achieved.
Method for making judgement

It is quite difficult to differentiate this trouble from others because they often have similar
symptoms. In repairing, firstly, hear attentively if there is some abnormal sound coming from
the compressor (sometimes, the broken pieces of valve block may strike against the cylinder),
and feel the compressor casing with your hand to ascertain whether it is too hot, this is also
helpful to the troubleshooting; secondly, measure the pressures at the high and low pressure
ports of the compressor with pressure gauges, if the gas suction valve block is broken, the
suction pressure gauge pointer will swing violently and the suction pressure is very high,
whereas when the gas discharge valve block is broken , the discharge pressure gauge pointer
will swing drastically and the discharge pressure is very high. In the both cases, stop the
compressor at once, and if technique is available, open the cylinder cover and check up the
valve block, repair it, or replace it with a new one,
C. Sudden stop of Compressor during Its Running
The cause of sudden stop of a compressor during its running is mostly that the gas suction
pressure and/or discharge pressure exceed their respective prescribed ranges, thus making a
pressure-operated protective relay shut off the power to the compressor and stop it. In the
following we discuss mainly the reasons for causing excessively high gas discharge pressure
and low suction pressure.
1) Stoppage due to excessively high gas discharge pressure

A)Too much refrigerant charged into the system
Analysis of Trouble
The phenomenon, such as loose frosting and poor refrigerating effect, may occur if excessive
refrigerant has been charged into the system. Superfluous refrigerant will occupy a certain
space of the evaporator, thus reduce its heat dissipating area, and the phenomenon of “liquid
striking” may occur, too. Meanwhile, dew or frost condensation may occur on the gas return
tube, and the gas discharge pressure will obviously rise, when it reaches the threshold value,
the protective relay will actuate and shut off the power supply to the compressor.
Remedy
Open the tubing, re-evacuate and then charge the system with a proper quantity of refrigerant.
b) Air left in the system
Analysis of Trouble
The residual air in the system will circulate together with the refrigerant in the system. The
major symptoms caused by this residual air is higher gas discharge pressure, higher
discharged gas temperature (the gas discharge tubing is considerably hot when you feel it
with your hand), and poorer refrigerating effect. Furthermore, the gas discharge pressure will
exceed its normal value when the compressor has run for a period not too long, thus making
the protective relay actuate and bring to a stoppage.
Remedy
Check up how the air has been left in the refrigerating system. Generally, there are two
possibilities: one is that the air has been sucked into the system when repairing due to
carelessness, or it has not been purged out totally when evacuating the system; the other is
that there are leak points at the low pressure end of the refrigerating system. Leak points
appear mostly in those low temperature parts or assemblies, because the evaporation
temperature is lower for such low temperature devices, especially at the low pressure end, it
is easier for the air goes into the system. Once it has been ascertained that air does exist in
the system, you have to open the tubing, re-evacuate it and then charge it with refrigerant.
2) Stoppage due to electric troubles
a) Thermostat is out of control
Analysis of Trouble
In case the thermostat does not work in its good order or its temperature sensor has not been
installed properly, frequent stoppage is also likely to occur.
Remedy
Try to adjust the temperature sensor’s position until the compressor can be started and
stopped normally. If this cannot be achieved, and the stoppage still occurs repeatedly, it is
most likely that the mechanical parts or contacts are out of order, disassemble the thermostat,
make a thorough checkup and repair it.

b) Overload of electric motor
Analysis of Trouble
Probably, too many things have been put into the refrigerator, and hence the thermal load
exceeds its refrigerating capacity; or in case the power supply voltage drops considerably, the
current flowing through the motor will increase drastically making the thermal protector
actuate and the fuse blown, and hence the motor stops running. If the motor is still running
continuously in such a case, its windings will be burned out.
Remedy
Reduce the thermal load; pay attention to the variation in voltage of the power supply.
c) Abnormal thermal protection
Analysis of Trouble
The compressor current is within its normal range, but the thermal protector actuates
repeatedly.
Remedy
Replace the thermal protector with a new one.
3) Sudden stoppage due to other causes
Normal Stoppage
A thermostat generally controls start and stop of the compressor. When the temperature in
the refrigerator reaches its desired value, the thermostat will shut down the compressor
automatically. Never take this normal operation as a trouble, care should be taken to
differentiate it from other real troubles in servicing.
D. Compressor won 't start

In case the compressor cannot be started, you must find out the origins of this trouble
through checkup step by step, because probably there are many causes, including those
electrical and mechanical.
1) Inspect the power supply to see whether it is connected to the compressor circuit.
Analysis of Trouble
In case the compressor cannot be started, this will generally exhibit in the power supply
circuit, for instance, power failure, poor contact of switch, and blown fuse. Make a
comprehensive analysis of these phenomena, find out its real cause and take correct
measures to remove this trouble.
Remedy
a) Check the input power circuit to see whether where is voltage of the power supplies,
namely, the circuit which is connected to the knife switch. This can be determined with an
avometer or a test pencil. If a blown fuse is found, ascertain and remove its cause, then
replace it with a new one of the same specifications.


b) Check the compressor accessories, including its thermal protector and relay. In case the
thermal protector is damaged, the compressor cannot be powered on. If the relay is out of
order, the motor will not run and hum sound can be heard from it after the compressor is
turned on, in that case, shut it down immediately, otherwise, the motor windings will be
burned out in case this condition lasts longer.
c) Check the relay contacts and plugs to see if they are perfect and work reliably. Poor contact
may cause the motor not running or humming.
2) Check the circuit voltage to see whether it is normal.
Analysis of trouble
If the circuit voltage is obviously lower than its rated value, it will be difficult to start the motor,
and a hum sound can be heard from it.
Remedy
Measures the voltage with a voltmeter, if it is really too low, give directions to the user for
buying a stabilizer so as to step up the voltage, thus normal operation can be achieved.
3) Check the thermal relay to see whether its contacts are closed.
Analysis of Trouble
The contacts of thermal relay sometimes may be open due to the leakage of temperature
sensing agent from the temperature sensor.
Remedy
Remove the relay cover to check up its contacts, if they are open, this means that the original
setting is not properly set or temperature sensing agent has leaked out of the temperature
sensor. Try to turn the adjusting stem of this value in the direction of the lower temperature
graduation, then check the contacts to see whether they are closed. If they are still not closed,
dismantle the temperature sensing disc and then immerse it into warm water to see whether
the contacts actuate, if not, it can be preliminarily determine that temperature sensing agent
has leaked out, and it must be replaced with a new thermostat.
4) Motor troubles and other electric faults
a) Motor windings have been burned or short-circuited between turns
Analysis of Trouble
When motor windings have been burned or short-circuited between turns, the fuse will be
blown repeatedly, and the blowout occurs particularly at the instant when you close the knife
switch.
Remedy
Check the terminals and the outer casing to see whether they are short-circuited, and measure
the resistance of each phase with an avometer. If short circuit occurs or the resistance of a

certain phase is low, this means that short circuit does exist in the windings and/or between
turns, and insulation layers have been burned or deteriorated. A megametre can be used in
this inspection, too. If the insulation resistance is lower than 2 Mȍ, this means that the
insulation layer is already breakdown. If the motor has been burned, repair it or replaced it
with a new one.
b) Fault of control relay
Analysis of Trouble
Overheat, burnout or wear of control relay contacts may occur generally. All these will cause
poor contact in electricity.
Remedy
Dismantle it to repair, or replace it with a new one.
c) Poor electric contractor in thermostat
Analysis of Trouble
Burnout of contractor and leakage of temperature sensing agent may occur generally.
Remedy
Replace the old with a new one.
d) Check the terminals for loose connection and electric circuits for other abnormal
phenomena.
5) Mechanical faults of compressor
a) Seizing of shaft
This phenomenon is caused mostly by poor lubrication, such as insufficient quantity of

lubricant, clogging in the lubricant oil line, or intermittent lubricant oil supply. Dirt and other
impurities in the lubricant oil will increase its viscosity and cause the shaft to be seized.
Copper plating may also result in seizing of shaft.
b) Seizing of piston
This is caused by too small fit clearance between the piston and cylinder or expansion due to
heat.
Judgement of seizing shaft and piston: After the refrigerator has been powered on, the
compressor will not start and run, but a slight hum sound can be heard, and several seconds
later, thermal protective relay will actuate and make the contacts open; this process will occur
repeatedly, but the compressor cannot be started.

E. Compressor won't stop
Sometimes, the compressor will run continuously (for several hours or run without end), If the
food placed in the refrigerator is not too much, there may be the following two situations: I)
the refrigerator very low, this means that the control system is probably out of order; ii) the
control system works normally, and there are troubles in the refrigerating system or other
parts.
1) Temperature is set improperly
a) The temperature control knob is set to the “coldest” position. This position is to be used for
fast freezing or continuous running, its temperature for power off is too low, therefore, the
compressor won’t stop and the temperature in the refrigerator becomes lower and lowers.
b) Inspection method: check the temperature control knob to see whether it is set in the
position “coldest”.
2) evaporation temperature is too high in refrigerating system, resulting in lower refrigerating

capacity and hence continuous running of compressor
Analysis of Trouble
Leakage of refrigerant and clogging in a refrigerating system will directly affect its
refrigerating capacity. Due to the reduction in its refrigerating capacity, the refrigerator
temperature cannot reach its rated value, the thermostat won’t work, and thus the compressor
runs continuously. When the evaporation temperature in the system is too high, the
temperature-sensing agent in the temperature sensor is also hotter, therefore, the thermostat
is unable to cut off the power supply to the compressor and stop it.
Remedy
If it has been found that the refrigerant in the system is insufficient in quantity, recharge it
with refrigerant. In case clogging occurs, disassemble the part where it is blocked. If the
evaporation temperature is too high, settle this problem with an appropriate quantity of
refrigerant.
3) No stoppage of compressor due to damaged heat-insulation layer inside case body and/or
door seal

Analysis of Trouble
When the heat-insulation layer inside the case body deteriorates or the door seal is not
closely touches the doorframe, the temperature in the refrigerator will rise and makes the
compressor running continuously.
Remedy
Check the heat-insulation layer for its damaged parts; repair it to improve its heat-insulation
property. If the door has deformed or the door seal is not tightly sealed against the case body,
repair them, respectively.
4) Too much food is placed in the refrigerator, or is placed too densely, resulting in poor
ventilation or poor conditions for temperature sensing, and hence no stoppage of the
compressor.
5) Too high ambient temperature, poorer ventilation and heat dissipation makes the
compressor running without stop.
F. Electric leakage of refrigerator
1) Slight electric leakage
Electric insulation has deteriorated due to being affected with damp, thus resulting in slight
electric leakage.
2) Serious electric leakage
Refrigerator case has become live due to faults occurred in some electric devices or the
erroneous wiring in installing power cord plug or outlet by the user. This is very dangerous.
3) Electric leakage test
a) Slight electric leakage

A tingle sense will be experienced as soon as you touch the metal parts of the refrigerator
with your hand. When you test them with a test pencil, its neon lamp will come on .In that case,
the first thing you need to do is to determine whether the grounding is perfect .If the
grounding is no problem, turn off the refrigerator immediately, then check the insulation of
electric circuits with an avometer.
b) Serious electric leakage
Never touch the case body of the refrigerator, its door handle or other metal parts with your
hand. Test the refrigerator with a test pencil, it will
light up intensively ;measure the resistance between the power cord plug and the case body
with an avometer ,the reading will be zero (0ȍ); in the worst case ,the fuse will be
blown .Check the 3-prong outlet to see whether the live wire and the null line are inversely
connected ,this makes the ground protection lead-out from the power cord plug being
connected to the live wire .Another possibility is that the live wire and null line of the outdoor

power supply circuit have been inversely connected accordingly ,this makes the null line
become a live wire .
G. Stronger vibration and loader noise
1) Refrigerator placed improperly
a) Uneven ground
Uneven ground will cause the refrigerator to be placed unsteadily, causing stronger vibration
and noise during its operation.
b) Leveling screws not properly adjusted
If the leveling screws on refrigerator legs have not been adjusted properly, vibration and noise
will still occur even if the refrigerator has been placed on a level ground.
2) Abnormal noise from compressor
Three suspended spring inside the compressor case are out of balance, and strike against
the case, moreover, the wear of compressor parts may cause noise sometimes.
3) Resonance of tubing and loosening of parts
Improper and compact laying of tubes or the loosening of parts may cause vibration and noise.
4˅Large noise of the fan

a)The fan motor is loose;
b)Noise is produced by normal operation of the fan.
c)The impellers are not tightly fixed or eccentrically assembled.
Remedy:
For reason a): Fasten the fan motor.

For reason b) or c): Replace the fan motor or impellers.
5)Inspection method
To find the sources of noise, press the vibration spot with your hand while the refrigerator is
in operation and listen attentively whether the vibration becomes weaker or vanishes. If the
refrigerator has not been levelly placed, put a level meter on its top table and adjust the
leveling screws on its legs. In case noise occurs from the compressor, strike different
locations on the side surface of its case using a rubber hammer or hand hammer with a wood
block in-between so as to determine whether the suspended springs are out of balance or
being seized.

TROUBLESHOOTING
7.2 REFRIGERATOR / WINE CHILLER SENSOR REPLACEMENT
REFRIGERATOR / WINE CHILLER

TEMPERATURE SENSOR REPLACEMENT
Tools Required: Wire Cutters, Slip joint pliers.

Issue: Some sensors are foamed into the cabinet liner and appear to be non repairable. This process
allows the easy and approved replacement of the sensors.
Caution: Follow instructions completely for a proper repair. This connector is a moisture resistant self-
locking connector when properly installed.
Do not substitute the enclosed connectors with wire nuts or any twist type (wire nuts) or crimp type
connectors. Doing so may allow corrosion in the connection causing faulty unit operation.
Do not strip or remove the insulation from the sensor or wiring. The connector will cut through the
insulation when it is fully installed.
Procedure for sensors mounted in a cover plate mounted in a sidewall of the cabinet
1) Cut the wiring just behind the faulty sensor.
2) Insert the sensor in the cover plate. Holding the cover plate in place, determine the length of wiring
needed and cut as needed. Leave sufficient wiring on the cabinet side in case future repairs are
needed. (2 ½” (6cm) is generally sufficient). Remember that the wires and connectors will need to
be enclosed behind the cover plate. It may help to remove one or more of the plastic reinforcing
bars inside the cover plate.
3) Separate the 2 wires of each pair of wires back about 1” (2.5cm).
4) Place 1 wire from the cabinet harness and 1 wire from the new sensor into the connector. Push the
wires into the connector fully but not extending outside of the terminal.
5) Using slip joint pliers squeeze the center of the connector top to bottom. When properly closed, the
green cap will be even and flush with the clear body.
Do not apply excessive force. The use of needle nose or diagonal type pliers is not recommended.
A small amount of mineral oil based grease may be displaced from the connector when the
connector is closed.
dress connectors insert wires into connector properly closed Fit connectors in cover
connector
6cm
Do not remove
insulation
Log into http://service.haieramerica.com/ for parts and technical information.


TROUBLESHOOTING
7.3 Instruction of Check Variable Speed Compressor
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OTHER
8. Icemaker and defrost details
1.You can manually start a defrost cycle according to Pressing and holding FRZ< ,
FRZ> temp adjust keys and RESET(or TEST) for 3 seconds and 2 times.There
will be "T2,T2" on cabinet display panel(press the 3 keys one time,there will
display “T1,T1”). If temperature of Freeze compartment is below 45eF,the
defrost cycle will be canceled until 45eF or 60 minutes later ever if it is still below
45eF.But,if the temperature of Freeze compartment is above 45eF,the defrost
cycle will be canceled after 10 seconds working of the defrost heater.
2.Generally speaking,there will be a deforst cycle after 10 to 14 hours working of
compressor.If there is less door openings or the temperature is proper,the defrost
cycle will increase,the Max cycle is 90 hours.But if there is more door openings or
temperature is too high,it will decrease,the Min cycle is 4 hours.
3.And the humidity sensor does not affect the defrost cycle.It only affect working
or not of mullion heaters and water inlet heater.
4.The mullion heaters will be function under certain time proportion if the humidity
is heavy or more door openings.But they will be OFF if the humidity is low or less
door openings.
5.And the horizontal mullion heater is 25W,529,while the mullion heater is
15W,882 .There are the technical datas in connect diagram in service manual.
6.The icemaker will stop working when drawer is opened even in harvest time.
7.You can manually start(or test) the icemaker according to pressing FRZ< and
REF> temp adjust keys for 3 seconds,the icemaker will cycle only one time.
8.You can adjust the water lever according to controlling the time of water fill.
Press the FRZ < > and REF < > keys and hold on for 3 seconds,the FRZ
temperature display panel will display water fill time,such as "65" means water fill
time is 6.5 seconds(the same as SBS series).And press FRZ < key to decrease
water fill time while FRZ > key to increase water fill time.The default setting of
water fill time is 6.5 seconds.It can be adjust between 4.0, 5.0, 5.5, 6.0, 6.5, 7.0,
7.5, 8.0 seconds.It is not same as time adjustment on door display panel.
８

Service Manual: Model:Pbfs21Edap/S/E Rbfs21Tiap/S/E Rbfs21Siap/S/E Prfs25Edap/S/E

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SERVICE MANUAL

Order No. Ref0910S006V0

◎2009(HAIER ELECTRICAL APPLIANCES COR. LTD)

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D: Dispenser and Icemaker I: Icemaker

E: Elite S: Supreme T: Plus

B: Bottom Mount Freezer

P: Phoenix series R: Standard series

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Ice spoon Ice-meeting

2.3 Instruction of removal Dispenser Panel Label on BM21 series

Warning: Please do protect the refrigerator!

Remark: The label can be used for several times.

2.4 Instruction of Assembling Door Mullion on BM21/25 series

Instruction of Replacing Door Mullion heater on BM21/25 series

Instruction of Replacing Horizontal Mullion heater

2.5 Instruction of removal FRZ sensor on BM21/25 series

The dispenser display panel (Only for PBFS21****/PRFS25E*** series)

The cabinet display panel

Control Panel for PBFS21****/RBFS21T***/PRFS25E*** models

Control Panel for RBFS21S*** models

E------Express Freeze Button F.G--------Freezer Temperature Adjusting Button

3.1 Lock and Unlock (Only for PBFS21****/PRFS25E*** series)

3.2 Refrigerator temperature adjustment

Control Panel for PBFS21****/RBFS21T***/PRFS25E*** models

Control Panel for RBFS21S*** models

3.3 Freezer temperature adjustment

Control Panel for PBFS21****/RBFS21T***/PRFS25E*** models

Control Panel for RBFS21S*** models

3.4 Time clock adjustment (Only for PBFS21****/PRFS25E*** series)

3.5 Express Freeze setting

Control Panel for PBFS21****/RBFS21T***/PRFS25E*** models

Control Panel for RBFS21S*** models

3.6 Express Chill setting

Ʒ When the refrigerator is in the Express-freeze or Express-chill modes,within the set

3.7 Centigrade / Fahrenheit display conversion function

Control Panel for PBFS21****/RBFS21T***/PRFS25E*** models

Control Panel for RBFS21S*** models

3.8 Water Fill adjustment

3.9 Water filter change indicator setting

3.10 DEMO mode

Control Panel for PBFS21****/RBFS21T***/PRFS25E*** models

Control Panel for RBFS21S*** models

3.11 ICEMAKER OFF/ON

Notice: In Express-freeze mode, if the icemaker is OFF, the “Express-freeze” indicator E

3.12 Door ajar alarm

3.13 Display Panel Power Down

The cabinet display panel:

The Dispenser display panel(Only for PBFS21****/PRFS25E*** series):

3.14 ERROR code indicator

SYSTEM FLOW CHART

SYSTEM FLOW SCENOGRAPH

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Error Code Sensor Location

REF sensor/Ambient FRZ sensor/Icemaker

7.1 Analysis of Troubles and Troubleshooting

A. Poor Refrigerating Effect

2) Too much refrigerant charged into the system

The dispenser display panel (Only for PBFS21**/PRFS25E* series)

Control Panel for PBFS21**/RBFS21T*/PRFS25E*** models

3.1 Lock and Unlock (Only for PBFS21**/PRFS25E* series)

Control Panel for PBFS21**/RBFS21T*/PRFS25E*** models

Control Panel for PBFS21**/RBFS21T*/PRFS25E*** models

3.4 Time clock adjustment (Only for PBFS21**/PRFS25E* series)

Control Panel for PBFS21**/RBFS21T*/PRFS25E*** models

Control Panel for PBFS21**/RBFS21T*/PRFS25E*** models

Control Panel for PBFS21**/RBFS21T*/PRFS25E*** models

The Dispenser display panel(Only for PBFS21**/PRFS25E* series):