Module 1, Assessment 1

1) Deep Learning is subset of AI.

True

2) Access in Private Blockchain is of____________

Centralized to one entity

3) "Did the Car Loan campaign impact Car loan business?" is an example of _________
analytics.
Prescriptive

4) What is the feature of Advanced chatbot?

Works on rule based algorithm and replies to basic questions

5) How many Blockchain types are in use?

Four

6) Who is known as father of AI?

John mccarthy

7) Media logs, Word, Text and PDF can be classified as________ data.
Structured
8) Which of the following options is not from the five V’s of Big Data?
Verification

9) _______describes what has happened over a given period of time.

descriptive

10) _______is the process of examining large and varied data sets.
Big data analytics

11) _describes what is likely to happen in the near future.

Descriptive/ Predictive

12) What is true in case of implementation of Blockchain technology in AML/KYC?

Option 1 and 2

13) Big data is an evolving term that describes any voluminous amount of data that has the
potential to be mined for information. It can be ______
All of the above

14) Which of the following option is not from the five V’s of Big Data?
Item 16

Visibility

15) Pilot scheme for small value payments in offline mode is announced by________.
em 18

RBI
16) Which is not the business benefits for Banks in deploying AI software?
Reduction in number of branches

17) _________ is subset of Machine Learning and Machine Learning is subset of ___________.
Deep, AI

18) What is the impact of data/information leak for any organization?

All of the above

19) Pick the odd one out

Artificial learning is subset of ML

20) Who created Bitcoin?

Satoshi nakamoto

21) What is the full form of RPA?

Robotic process automation

22) What is a node in Blockchain Technology?

Computer on blockchain network

23) What is the role of senior management in a bank’s product & services sales process cycle
using analytics?
Monitoring and tracking numbers

24) Where can you buy cryptocurrency?

All of the above

25) ___________technologies are used to scan legal and regulatory documents for compliance
issues
RPA

26) Pick the odd one out.

Block Chain

27) The data available in CBS can be classified as________ data.

Structured

28) An effective chatbot can have three factors. Choose the wrong option.
Consultation

29) Which is not the business benefits for Banks in deploying AI software?
Reduction in number of branches

30) Which of the statement is wrong in case of Blockchain Cross Border Transaction?
Restriction between national and international transactions

31) As per RBI’s pilot scheme for small value payments in offline mode, one of the terms by
RBI, which states that payment transactions in offline mode with AFA shall be at the choice of
the
User /RBI

32) Why to use AI in finance?

All the above
33) As per RBI’s pilot scheme for small value payments in offline mode, the total limit for offline
transactions on an instrument shall be?
Rs. 2000

34) Which is not the key outcome of application of AI technologies in banking industry?
Skilled employees

35) Public blockchain allows

It is open network

36) Which of the following is not an application of Blockchain?

3D printing

37) Each block of a blockchain consists of which of the following?

All of the above

38) Artificial Intelligence is about

Making a machine intelligent

39) The data from the CCTV coverage and weather forecast report is…….. data
Unstructured

40) ………….Describes what has happened over a given period of time

Descriptive

41) Which of the following is not the role of marketing for implementing analytics?
Design new products and services

42) Which type of blockchain provide maximum speed?

Option 1 and 3/ Private blockchain
43) Which is not the component of general framework of IoT in banking?
Banks collect information from connected devices used by the customers./ customer give
information related to their transactions

44) What does P2P stand for in blockchain parlance?

Peer to Peer

45) Which of the process not involved in analytics?

Data mining

46) XML data can be classified as…… data

Semi- Structured

47) In blockchain, blocks are linked….?

Backward to the previous block

48)Which of the following is not the benefit of using Blockchain in Trade Finance for finance?
Visibility of all liabilities

49) Which of the following is not a feature of BIG DATA?

Deals with structured data only.

50) Which of the following is not the benefit of using Blockchain in Trade Finance for asset
production?

51)………. Is the process of examining large and varied data sets.

Big data analytics
52) Which of the following is not true about Internet of Things (IoT)
People connected to internet

53) ……..is used in credit card scanning functionality in payment apps or ID scanning in
banks.

Image processing

54) Which of the following is not relevant to Artificial Intelligence?

It can perform only with human intervention

55) Which of the following is NOT true about blockchain?

It is owned by a single entity, hence it is not decentralized.

56) Transaction process flow includes ___________steps in Blockchain.

57) Which is not the advantage of IoT in Banking?

Permissioned read and/or write

58) Which of the following is not the benefit of using Blockchain in Trade Finance for
Finance?

Unique digital identity

59) Which of the following is not an application of Blockchain?

3-D Printing

60) Which is not the component of general framework of IoT In Banking?

Customers give information related to their transactions to the bank
61) Blockchain is the same as Bitcoin.
False

62) Who has coined Machine Learning?

Arthur Samuel

63) is used in credit card scanning functionality in payment apps or ID scanning in

banks.

IMAGE PROCESSING

64) Which option is not correct for Smart Contract?

It uses a distributed ledger system to store data on private databases.

65) As per RBI’s pilot scheme for small value payments in offline mode, the total limit for offline
transactions on an instrument shall be

Rs. 2000/- at any point of time.

66)As per RBI’s pilot scheme for small value payments in offline mode, who shall incur all
liabilities arising out of technical or security issues at merchant’s end?

The acquirer

67) Where can you store your cryptocurrency?

Digital wallet

68) Which is not the advantage of IoT in Banking?

No impact on security
69) Which of the following is not the benefit of using Blockchain for Supply chain management?
Dynamic data source

70) Big data is used to uncover

All the above

71) Pick the odd one out.

Artificial intelligence/ Satoshi nakamoto

73) The primary benefit of immutability is…

Tamper proof

74) "How to optimize the decision based on economic and consumer trends?" is an example of
_________ analytics.
Prescriptive

75)

Module 2, Assessment 1

1) Which one of the following is not a charge recovered by the Acquiring Bank from the
Merchant under MAB?

Installation Charges
2) Which of the following statements is true about MMID?

Both remitter and beneficiary need to have MMIDs for P2P transactions

3) Which one of the following is the platform used to process the transactions done
through BHIM Aadhar SBI Merchant app?
AEPS
4) As per the new rule the transaction limit through BHIM SBI Pay for Collect request is set as
Both the options 1 & 2

5) A customer often comes to your branch and request to send money through NEFT. For this
he fills the NEFT form daily and requests staff to put through the transaction. One day the SWO
has erroneously entered Rs.4000000/- instead of Rs.400000. To avoid such a situation, which
app you will suggest the branch to promote, which helps the Teller to avert risk?

SBI DIGI voucher

6) Under NUUP which number need to be dialed by the customer?

*99#

7) In BHIM SBI Pay, user can view latest _____________ transactions of last _________days
20 & 45

8) Which one out of the following options is not the pre-requisite for BHIM SBI Pay?

All the customers having any account with the bank.

9) These days we often hear the term BHIM apps. What is the full form of BHIM
Bharat Interface for Money

10) Which one of the following is the BHIM UPI app of State Bank of India
BHIM SBIPay
11) In BHIM SBI Pay, in case of Mobile device change and/or SIM change, the revised limit per
day is reduced to?
Rs.5000/- for 1 day

12) From which of the following options a user can not initiate the collect request in BHIM SBI
App?
Using name of beneficiary alone

13) What is the maximum transaction limit through easy PIN login option through YONO Lite
App?
100000/-

14) What is mPassbook in YONO Lite App?

Option to maintain electronic passbook in mobile

15) Sujata wants send Rs.1000 to her friend using IMPS P2A option. What are the beneficiary
details she requires for doing the transaction?
Beneficiary account number and IFS code

16) Mr. Suraj who is having a SB account with XYZ Bank has used his Debit card at a Super
Market. In MAB Terminology, what is XYZ Bank called?
Issuer

17) We often hear the term MMID associated with IMPS. What is the full form of MMID?
Mobile money identifier

18) Mr. Gupta runs a fancy store . He wants to use Bharat QR for receiving payments from his
customers. He wants the QR code to include amount also so that customer need not enter the
amount in their app. What is the name for such QR code.
Dynamic QR Code
19) What is the maximum transaction limit per day on BHIM SBI Pay?

100000/-

20) What is VPA in BHIM SBI Pay?

It is a unique ID linked with the account number

21) Which one out of the following options is not the pre-requisite for BHIM SBI Pay?
The mode of operation in the linked account should be jointly operated

22) One of our customers is afraid that his debit card may be cloned and misused. He wants to
control the usage of the card. For which type(s) of transactions, switching ON/OFF facility is
available?
All the above

23) Suresh has two savings bank accounts in the same bank. His mobile number is same. How
many MMIDs can he have and why?
Two

24) Can we do foreign currency outward remittance using IMPS?

No.

25) Which option is not available under UPI menu in YONO Lite App?

Collect payment

26) Which option is not available in pre-login section under YONO Lite App?

Forget App pin

27) A customer wants to register for our BHIM SBI Pay. The customer was explained about the
pre-requisite for the registration. What is not compulsory in Registration process for BHIM SBI
Pay?
Aadhar linked A/c

28) How many Banks one can manage in any UPI platform?
No such limit

29) An ATM Cardholder cannot block his ATM Card through which of the following option?
SBI Samadhaan

30) Which option is not true for BHIM SBI Pay?

Creation of VPA is compulsory

31) How to raise the complaint in BHIM SBI Pay?

All the above

32) Mr. Sushil wants to offer Aadhar based payment system at his shop..
Real time basis

33) How many transactions a user can view in BHIM SBI Pay?
20

34) Which option is not available under SBI Quick?

Disable accounts for UPI transaction

35) Which of the following are enquiry apps?

All the above
36) What is true about Quick Transfer through YONO Lite App?
Per transaction limit is Rs. 10000/- AND Per DAY transaction limit is Rs. 25000/-

37)NPCI is an umbrella organization for various retail payments and settlement systems. Not
related to NPCI?
NEFT

38)What is true about Quick Transfer through YONO Lite app?

User can send money using A/C no. and IFSC of beneficiary

39)What is true about Quick Transfer through YONO Lite App?

None of the above

40) How to register for missed call banking facility?

SMS need to be sent as ‘REG<SPACE>Account number

41) Mr. Srinivas is one of the valuable customer of your branch. You have provided him a
international Debit card…..
All the above

42) What is SBI Quick app?

App version of missed call Banking

43) Which of the following functionality is not available in DIGI voucher app?
Cash deposit in CC A/c

44) What is true about Quick transfer through YONO Lite app?
User can send money using A/c No. and IFSC
45) From which of the following options a user can not send money to the beneficiary through
BHIM SBI pay App?
Through VPA

46) IMPS limit per transaction: Rs. 2 Lacs, per day: Rs. 10 Lacs
47) UPI transaction grievance platform: All are valid.

48) Which of the following is not required for creating or resetting UPI Pin in BHIM SBI Pay?
Enter the last 4 digits of your Debit Card and expiry date.

49) What is the maximum no. of transactions one can do through BHIM SBI Pay app?
No such limit

50) Your friend is an SBI customer. He wants to make payments using BHARAT QR Code. Bit
he is not able….
Payment through BHARAT QR is available in Pre-login stage of yono LITE SBI App

51) Raju is a beneficiary of the Direct Benefit Transfer of the State Government. Credit is….
Aadhar Payment Bridge System (APBS)

52)Rita is performing basic banking transactions on her Aadhar enabled account using her
Aadhar and fingerprint….
Aadhar enabled Payment System (AEPS)

53) Immediate Payment Service (IMPS) has revolutionized interbank transactions. Please
identify the incorrect statement.
IMPS service is provided by the Reserve Bank of India

54) For the purpose of RFIDs under FASTAG, NHAI has divided all vehicles into how many
categories?
7
55) Suman wants to send some remittances to her father through IMPS. She is using Retail
Internet Banking of SBI. She has already added him as beneficiary. What is the maximum
amount she can remit?
Rs. 2 Lacs per transaction.

56) Mr. Sahil has to travel to Allahabad from Delhi by road. Name the product that will
help Mr Sahil to pay Toll tax online?

FastTag

57) What is true about SBI Secure OTP App?

MPIN must be of 4 digits

58) UPI supports various Non-Financial transactions from any PSP app. Identify the
wrong one from the list

Apply for Credit/Debit Card

59) A customer is having 11 different accounts in different banks. What is the maximum
number of accounts that can be mapped in BHIM SBI Pay?

No such limit

60) Kishor wants to send some money to his father using IMPS service. What is the
maximum amount that he can send?

Rs. 2 lacs per transaction

61) What is true about SBI Secure OTP app?

MPIN must be of 4 digits

62) The participants in an IMPS transaction are the following

Remitter, Beneficiary, Banks and National Financial Switch-NPCI

63) Kumar wants send Rs.2000 to his friend using IMPS P2P option. What are the
beneficiary details he requires for doing the transaction?

MMID and mobile number of beneficiary

64) Which non-financial transaction is not available under YONO Lite App?
Update PAN No.

65) What is the maximum transaction limit that can be set under UPI menu in YONO Lite App?
Rs. 100000/-

66) Chitra wants to transfer funds to her sister using IMPS under the Quick Transfer feature of
Retail INB of SBI. What is the maximum amount she can remit ?
Rs. 25000/-

67) What is true about Quick Transfer through YONO Lite App?
None of the above (Cannot receive money)
Module 3, Assessment 1

1) Which of the following is not an eligibility criteria for assessing PAPL for the customer?
There should not be an existing overdraft against SB account or SBI Insta…..

2) Which one of the following is not true regarding YONO wearable banking?
Customer can have a maximum 4 wearables…..

3) Which among the following is a platform for onboarding customer to YONO Retail
through Branch Support?
YONO Branch Portal

4) Which of the following is incorrect regarding bill payment without OTP obligations under
YONO?
YONO App>Quick Links>Setting>Service Request> OTP Management> Set Limit> Confirm

5) Which of the following is not the correct navigation to restrict Debit card usage through
YONO?
YONO>Quick links>hamburger menu>service request>Manage debit card>Manage usage

6) In ‘Transaction’ option in ‘YONO Cash’, customer can view the details of the respective
previous transaction. Which among the following transactions the user cannot view?
Expired

7) Which one of the following options is not true regarding YONO Krishi Gold Loan?

Customer may visit any branch of his choice, with gold ornaments, proof of land records/ proof
of agri activity…….
 8) What is the workflow for DAC?
e-DAC

9) Customer has been onboarded through YONO mobile App. for account opening. At the
end of the digital journey, he got a reference number. How can you support him?
Branch has to login through YONO Branch Portal through SSO….

10) Which of these products has been recently added under Khata in YONO Krishi?
KCC Review

11) I am a farmer customer of SBI and want to use YONO but I cannot read and understand
English. How can I use this?
YONO Krishi application can be used in any of 12 major regional languages.

12) Who are not the target customers of YONO?

Minor

13) In Insta Digital Saving Bank Account the aggregate of all credits in a financial year shall
not exceed
Rs. 200000/-

14) YONO Regular Account is opened with e-KYC process. Which of the following is not true
regarding Debit Freeze?
Yes, there will be debit freeze initially for the accounts opened.

15) Which of the following statements is not correct regarding NFS through YONO Branch
Portal?
These services are limited to non-per, agri segment and individual customers.

16) Which of the following statements regarding NFS request handled through YONO
Branch Portal is not correct?
The customer gets instant acknowledgment (by an SMS) on completion of data entry at maker
level.

17) Which category of YONO Krishi offers Insurance, investment products like Mutual
Funds, Demat accounts etc.?
Bachat

18) Which one of the options is not available in YONO under ‘Manage Debit Card’?
Limit to be set in multiples of 5000

19) How do we enable Biometric Access in YONO App?

Service Request>Settings>security>Enable biometric for YONO access

20) Can you manage your debit card limit through YONO?
User can manage card limit by login to YONO>Service request>Manage debit card>Manage
limits

21) Which of the following statements regarding YONO-Cash is correct?

Customer has to visit any YONO Cash enabled ATM/ Recyclers (YCP) within 240 minutes after
initiating YONO Cash request.

22) Which one of the following is not a Category-1 user of YONO Business?

Regulator

23) Which among the following is not a part of YONO Pay?

My Wearables

24) Which one of the following is not true regarding enabling Biometric Access for YONO
application by the user?
Branches are empowered to enable biometric access through SSO in CBS….
 25) The customer may send email regarding any information, feedback, query, or complaint
on YONO to

Feedback.YONO@sbi.co.in

26) How many vernacular languages are available for changing the language settings in
YONO Krishi?
12

27) How can I download my account statement through YONO?

YONO App>Service Request>Hamburger Menu>Manage e-statement
YONO App- service request-account-manage e-statements
Yono app-hamburger menu-service request-account

28) Which one of the following is not the purpose of YONO Krishi?
For offering Simplified Lifestyle Banking services.

29) Find the odd one out from the following?

YONO Cash ATM- Minimum withdrawal limit is in multiples of 100

30) I have requested to stop my cheque payment through YONO. However, I want to cancel
the stop payment instruction. Is it possible in YONO?
User can revoke stop payment by login to YONO App>Service Request>Cheques>Revoke Stop
Cheque

31) Which one of the following option relates to PAPL?

YONO Global

32) Which one of the following statements regarding YONO Cash is false?

Partial withdrawals under single transaction number are allowed.

 33) Where are the soft copies of Account Opening documents stored in YONO
platform?

e-DAC

34) How can the YONO user escalate a complaint in YONO App?

Get in Touch>Support>Raise a Complaint

35) Which one of the following is not true regarding YONO Merchant App?

YONO SBI Merchant app has been developed for payments by our TBU

36) Who are not permitted to open Digital Savings Account through YONO
App/Portal?

Non-Resident Indian

37) Which of the following is not the feature of Chatbot in YONO?

It is implemented for understanding human voice and respond.

38) Which of the following is not true regarding YONO account opening?

Customer need not be a major by age, should be a literate and able to sign uniformly

39) Which one of the following is not a part of YONO Business?

INB

40) Which one of the following is not a variant of YONO Business?

Multiple Regulator

41) Which one of the following options is not true regarding YONO Krishi Gold Loan?

The validity of the reference number is 15 days from the date of generation.

42) If a NFS request for mobile number change is received, which one of the
following options is correct?
For Mobile number change, customer should possess both the Mobile Numbers
(existing registered Mobile Number and the new Mobile Number)

43) Which type of the SB account does not exist in YONO platform?

Instant

44) I am an illiterate farmer and want to avail Agriculture Gol Loan. How can I do it
with YONO?

Sorry, YONO cannot support illiterate or semi-literate customers.

45) Which of the following options is not available to YBBI checker while onboarding
customer request generated by the YBBI maker?

Cancel

46) Which of the following options is not a part of integration with YONO Business?

RINB
Module 4, Assessment 1

1) Among the given options, which SUB MENU is available under Vendor Maintenance of
SBI VPS app?

Employee Creation

2) Is "Maker-Checker" method applicable for "Update Employee" details in VPS APP?

Single user as a “checker” can update the employee details directly, without “maker-
checker” method.

3) On the request of a customer, his MAGSTRIP SBI Debit Card was temporarily blocked
through DCMS app. Whether this card can be unblocked or not?

MAGSTRIP CARD once blocked cannot be unblocked

4) At the time of creation of Vendor ID in SBI VPS app, which information related to vendor
is required to be provided?

Nature of payment, estimated payment during current financial year and nature of TDS.

5) Is it possible to DELETE employee details in VPS APP"

It is possible to delete employee details WITHOUT maker checker method.

6) User can Enquire about Non-Home Branch Vendor Details through ‘Vendor Master List’
in VPS APP. Which information is required for searching the Vendor ID details in VPS
APP?

Any one of these

7) Registration of Investor of Sovereign Gold Bond Scheme (SGBS) menu under Service
Integration APP available in CBS APP requires one Valid ID proof. Which IDs are valid
for this?
Registration of investor requires ANY ONE from PAN PASSPORT AADHAAR VOTER
ID TAN.

8) In how many ways enquiry of the purchase of Sovereign Gold Bolds can be done
through SGBS Menu available in SI APP under CBS APPs?

Enquiry by TWO Ways: By Date, By Reference number

9) Which statement is correct regarding PMSBY-New Registration in PMSBY portal

available in SI APP under CBS APPs?

New registration of person who is BI account holder, minimum balance Rs. 12, Age
between 18-70

10) Which functionalities DO NOT follow Maker – Checker process in DCMS app?
Temporary blocking

11) Branch/Office has observed that one employee’s details are NOT correct in VPS APP.
Which option is most appropriate in this situation?

If the title and account number are not correct then the branch/office can modify these
details through “update employee” button……

12) What type of CIFs (Customers) can be opened through KIOSK BANKING?
Only biometrically verified Aadhar based e-kyc CIFs

13) Who are the users who can approve/reject "Request for Refund (Manual Refund
Request) in TAXCPC?

LHO Intermediator (Level 1)/ Designated DGM (Level 2)/ FRT Users (Level 3)

14) From which financial year, details relating to TDS records pertaining to all Streams are
available in TAXCPC APP?

FY 2017-18 onwards.
 15) What activities can be performed by Bank Officer (BO) in Kiosk Banking APP?
Customer authorization or rejection, statement of account, balance enquiry, view BF
activity

16) What information is required to be entered for "Bill Enquiry" in VPS APP?
‘From’ date, ‘To’ date, File Status

17) For payment of bills to SBI employees, Employee Details needs to be created in VPS
application. Is it correct or not"

Yes, this is to be done to check whether employee details are correct or not in VPS app/
ALL ARE CORRECT

18) What activities can be performed through Sovereign Gold Bond Scheme (SGBS) menu
under Service Integration APP available in CBS APP?

Registration of investor, purchase of gold bond, enquiry

19) What payment modes are available to accept investment from Sovereign Gold Bond
Investors through SGBS menu available in SI APP under CBS APPs?

Cash, transfer from SBI, other Bank cheque

20) At the time of creation of Vendor ID in SBI VPS app, which information related to vendor
is required to be provided?

Nature of payment, nature of goods/ services, sub nature of services, DS

nature of services and section applicable for TDS.

21) Who will use ADMIN CARD related to particular Automated Teller Machine (ATM) or
Automated Deposit cum Withdrawal Machine (ADWM)?

ATM Channel Manager

22) Input Tax Credit (ITC) is available for the bills where invoice details entered in VPS
exactly match with invoice details uploaded by vendors.Before payment of bills, branch
VPS user can upload Invoice details as and when the same are received by them.
Through which menu VPS user can upload the invoice details in VPS Application?
Bill capture for GST
23) Among the below mentioned APPs, which apps are available under CBS APPs icon? (A)
FX-OUT (B)S-Core (C) LLMS (D) NPS (E) INB(F) TaxCPC

A,D,F—FXout, NPS, TaxCPC

24) Who can raise "Request for Refund (Manual Refund Request) in TAXCPC?
TaxCPC user at LHO or HO.

25) Among the given options, which SUB MENU is available under Vendor Maintenance of
SBI VPS app?

Vendor Master List

26) Among the given options, which option is correct?

For creation, PAN is mandatory if proposed bill is more than 20000/-

27) For creation of Employee Details, what information is required in VPS?

Even though information is already available in VPS, account number of the employee
has to be added.

28) Which third party applications can be accessed through Service Integration APP
available in CBS APP?

SGBS, PMSBY, PMJJBY, eKYC registered device, SBIePay, Suspicious transaction

reporting.

29) Which statement is most appropriate in respect to usage of SBI Debit Cards by
customers after card was temporarily blocked?

Once the card is blocked temporarily, the same cannot be used to perform any
transactions till the time it is unblocked.

30) Who can "APPROVE" the correction request raised in "Correction Module" of TAXCPC
for correction in TDS details originally provided by source team like HRMS, VPS etc.?
Designated DGM

31) Which statement is most appropriate with respect to accessing and working with CBS
APPs by the branch staff (both Officers & Clerical/award staff?

Working on various APPs available under CBS Apps depends on the capability level of
the user/ teller.

32) Which functionalities follow MAKER-CHECKER process in DCMS app?

Card unblocking

33) At the specific request of the customer, the maker at the home branch has changed
ATM channel usage as "No" (i.e. withdrawal of cash from ATM). Is it possible to change
Usage Type Setting (Channel Wise) in DCMS app?

Yes, because at the customer request branch can stop the ATM usage (Withdrawal of cash fro
ATM) through the DCMS App.

34) Who can "ACCEPT"(after APPROVAL of designated official) the correction request
raised in "Correction Module" of TAXCPC for correction in TDS details originally
provided by source team like HRMS, VPS etc.?
The request will be accepted by FRT at corporate center and sent to TRS Team for generation
of corrected results.

35) For what purpose is TAXCPC APP used?

To know the Branch TAN, to get TDS details, to download TDS certificate, to get reports related
to TDS.

36) In which menu of TAXCPC, Important message for the users will be displayed?
Dashboard

37) What actions can be performed with Debit Card Management System (DCMS) App?
Destroying of undelivered cards
 38) What process has to be followed in Sovereign Gold Bond Scheme (SGBS) menu under
Service Integration APP available in CBS APP for multiple purchases or investment in
Sovereign Gold Bonds by same investor?

Investor need to be registered only once…

39) What type of limits settings can be done by using "Limit Setting (Channel Wise)"
functionality available in DCMS app?
Both Offline ATM limit AND online ATM limit can be set

40) Which screen is created in VPS for payment of invoices which are originated by
LHO/Branches for debit to charges by multiple branches and to avoid double payments
of GST amount?

Sharing of expenses screen

41) What is the purpose of "Credit Note" menu in VPS app?

To enter details of credit notes issued by the vendor when bank wants to pay lesser
amount against already submitted invoice amount due to various reasons like penalty.

42) What "Buttons' are NOT available under Employee Details in VPS APP?
Both “Modify” and “suspend” are NOT available.

43) At the time of creation of Vendor ID in SBI VPS app, which information related to vendor
is required to be provided?

Nature of payment, Estimated payment during current financial year & applicable TDS.

44) On the request of customer, his EMV Chip based SBI Debit Card was temporarily
blocked by call centre. Whether this card can unblocked or not through DCMS app?
Can be unblocked through “Card unblocking” menu, available in DCMS menu, but WITH
MAKER- CHECKER process.
 45) Among the following what information is mandatory to "VIEW & DOWNLOAD TDS
RECORDS" from TAXCPC? (a) FY (Financial Year), (b) QTR (Quarter), (c) STREAM,
(d) PAN (e) CIF NUMBER / PFID / VENDOR ID (f) ACCOUNT NO.
A,b,c AND anyone of d,e,f

46) Undelivered ATM cards will be returned to the customer's branch after being temporarily
blocked by the vendor. What is the process to unblock these cards, if branch wants to
deliver the card to the customer in person?

Since the card is temporarily blocked by the vendor itself, it cannot be blocked through DCMS
app.

47) At the time of making various payments such as rent, commission, professional fees,
salary, interest etc., which system will deduct Tax Deduction at Source (TDS)?

TaxCPC App will debit the TDS

48) At the time of additional account linking to SBI Debit card through DCMS app, ATM
Account flag validation is applied. What should be the ATM Account flag number?

49) Among the given options, which SUB MENU is available under Vendor
Maintenance of SBI VPS app?

Vendor List

50) Among the given options, which SUB MENU is available under Vendor
Maintenance of SBI VPS app?

Employee Details

51) For temporary blocking of SBI Debit Card through DCMS, what information is
required to be entered in DCMS App?
Either Card Number or Account Number is required.
 52) What activities can be performed by Teller in the branch in PMSBY portal
available in SI App under CBS apps?
New Policy Registration, Policy Enquiry, Policy Delete, Policy Print, Policy Claim

53) At the time of creation of Vendor ID in SBI VPS app, which information related to
vendor is required to be provided?
Nature of payment, Estimated payment during current financial year & applicable TDS

54) Is “maker-checker” method applicable for “update employee” details in VPS app?
Yes, “maker-checker” method is applicable for “update employee” details in VPS App

55) Once the maker creates “employee details” through menu available under vendor
maintenance, the “employee details” has to be approved/ rejected by checker.
What is the path to approve/ reject the “Employee Details”?
Checker can approve/ reject “employee details” through “maker-checker” menu
available under “authorization”

56) Who can raise “Request for refund (manual Refund Request) in TAXCPC?
Any TAXCPC user.

57) Which details are available in “Miscellaneous Data Details option” in TAXCPC
app?
Details relating to TDS records pertaining to Miscellaneous for the Financial years 2018-
19 and 2019-20 (up to 3rd Nov 2019) are available.

58) One senior citizen customer visited the SBI Branch and requested branch to
stop POS & PG channels on her SBI Debit card to avoid possible misuse or
frauds on her debit card. What action can be done by the branch staff to fulfill the
request of customer?
Branch can stop both POS & PG channels through DCMS application- Usage type
setting (Channel wise) functionality.