QuestionPro : Products Sold to Consumers AYG FOOD PROCESSOR

1. How long have you been purchasing our products?

1. Less than 6 months

2. 6 months to less than 1 year
3. 1 year to less than 3 years
4. 3 years to less than 5 years
5. 5 years or more

2. How often do you use the following products?

Don't Use Daily Weekly Monthly Quarterly

❏ ❏ ❏ ❏ ❏
suckling pig

❏ ❏ ❏ ❏ ❏
Tamale

❏ ❏ ❏ ❏ ❏
Pork leg

❏ ❏ ❏ ❏ ❏
Barbecue

❏ ❏ ❏ ❏ ❏
Refreshments

Comment:
 QuestionPro : Products Sold to Consumers AYG FOOD PROCESSOR
3. Where do you purchase our products? Select all that apply.

1. In our store
2. Online
3. Telephone order/catalogue
4. Through a dealer
5. Through an agent
6. Through a wholesaler
7. Other ________________________________________

4. How would you rate your overall level of satisfaction with us?

1. Highly satisfied
2. Somewhat satisfied
3. Neutral
4. Somewhat dissatisfied
5. Highly dissatisfied

Comment:

6. How do we rate on the following attributes?

Well Below Average Above Well

Below Average Average Above
Average Average
Customer service experience ❏ ❏ ❏ ❏ ❏
Professionalism ❏ ❏ ❏ ❏ ❏
Purchase experience ❏ ❏ ❏ ❏ ❏
Quality of products ❏ ❏ ❏ ❏ ❏
Understanding customers' needs ❏ ❏ ❏ ❏ ❏
 QuestionPro : Products Sold to Consumers AYG FOOD PROCESSOR
Comment:

7. How likely are you to continue using our products?

1. Very likely
2. Somewhat likely
3. Neutral
4. Somewhat unlikely
5. Very unlikely

8. Have you ever recommended us to others?

1. No, never recommended

2. Have recommended once or twice
3. Have recommended several times

9.How do we rate in comparison to other companies that offer the same products?

1. Much higher
2. Somewhat higher
3. Same
4. Somewhat lower
5. Much lower
6. Don't know

10.Do you have any suggestions for improvement?

 QuestionPro : Products Sold to Consumers AYG FOOD PROCESSOR
11.What is your gender?

1. Male
2. Female
3. Prefer not to answer

12.Which of the following categories describes your age?

1. Younger than 18
2. 18 - 24
3. 25 - 34
4. 35 - 44
5. 45 - 54
6. 55 - 64
7. 65 or older
8. Prefer not to answer

13.What best describes your employment status?

1. Employed full-time
2. Employed part-time
3. Self-employed
4. Unemployed, looking for work
5. Unemployed, not looking for work
6. Student
7. Retired
8. Military
9. Homemaker
10. Prefer not to answer
11. Other ________________________________________

14. Which category best describes your annual income?

1. Under $15,000
2. $15,000 - $29,999
3. $30,000 - $44,999
4. $45,000 - $59,999
5. $60,000 - $74,999
6. $75,000 - $89,999
7. $90,000 or more
8. Prefer not to answer
QuestionPro : Products Sold to Consumers AYG FOOD PROCESSOR