Measurement and weight guideline

Valid for all brands in H&M Group

MEASUREMENT AND WEIGHT GUIDELINE

For all brands - store and online

Introduction
This document describes how you measure and weight products before editing the packing list
information in SPC (Service Provider Communication).

Fold all products before you weigh and measure them. Fold the products to fit transport packaging.

It is important to not include individual polybags when weighting the products.

Table of Contents
Introduction .................................................................................................................................................. 1
Weight – all brands, store and online ........................................................................................................... 2
Measurements (L x W x H) – all brands, store and online ............................................................................ 3
Measurements – all brands, special information for online ......................................................................... 4

Version Date Changes made Page or Chapter

1.0 January 2015 Original -
1.1 October 2019 New layout All
Updates reg. folding and 2
weight of products
1.2 November 2020 Updates weight process 2
1.3 June 2021 M-ment/Weight of bulky 2,3
items in inner cartons

Global Product Care 1(4)

June 2021 Version 1.3
General Information
Measurement and weight guideline
Valid for all brands in H&M Group

Weight – all brands, store and online

Ex. Online order Ex: Retail/Store order Ex: Retail/Store order

Fold all products before you weigh them. Fold the products to fit transport packaging. See above
images.

• No individual polybags shall be included in the product weight, but include consumer packing
(hanger, paper top, shoe box, inner box)

Net weight of single packed product:

• Choose one color.

• Weigh minimum 10 samples in each size. If total weight is below 1KG then add more pcs to
make up the weight. Weighing should be done without individual polybags, but include
consumer packing (hanger, paper top, shoe box, inner box).
• Enter the average weight on the packing list.
• Enter the weight in gram.
• Cross check 1 solid size carton after finishing the packing.
• Scale calibration is required once a year together with your inhouse lab facilities by local 3rd
party.

Global Product Care 2(4)

June 2021 Version 1.3
General Information
 Measurement and weight guideline
Valid for all brands in H&M Group

Measurements (L x W x H) – all brands, store and online

Fold all products before you measure them. Fold the products to fit transport packaging. See below
images.

Measurements of single product and assortments:

• Measure the product, do not include the individual polybag.

• Measure product with the consumer/protective packaging (hangers, boxes, accessory trays,
paper tops etc).
• Do not include hanger hook on paper tops in the measurements.
• Measure in centimeter. Type in measurements with one decimal e.g. 0,6 cm/ 25,4 cm.

Height = Shortest

Width = Second longest

Length = Longest
Height
Use a ”board” to find the highest point.
do not press down for sensitive products.
Length = Longest measurement press slightly for flexible products.
Width = Second longest measurement press harder for padded garments
Height = Shortest measurement (measured at e.g. winter jackets.
highest point).

When inner/shoe carton protecting Solid

product or multipack:
Weight and measure the inner carton
not the product.

Global Product Care 3(4)

June 2021 Version 1.3
General Information
Measurement and weight guideline
Valid for all brands in H&M Group

Measurements – all brands, special information for online

Ex. foldable Ex. non-foldable

The maximum measurement is

40*40*9cm and applies to all
“flexible and foldable” products.
If measurements are over the
maximum measurement, the
system chooses the largest
customer package and creates a
pick round for a single
customer. Ex. Online pick
trolley

The volume of each customers total order is automatically calculated from the
packing list measurements. Based on this volume the system recommends a
customer package size.

The packing list weight of each customer’s order decides automatically the
postage.

For more information regarding measurements and weight, contact your Packing responsible at the
Local production office.

Global Product Care 4(4)

June 2021 Version 1.3
General Information